Autos R Us

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235 E New Circle Rd
Lexington, KY 40505

Sales: (859) 226-9282

Today 9:00 AM - 6:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jun 18, 2017
After several inquiries the dealer finally responded and said it was there.. I got ther and it was not...
3 of 3 people found this review helpful.
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Mar 7, 2017
Responded quickly. Truck was sold, saved me a drive to the lot. I did go later that week and buy another truck. Easy to work with.
2 of 2 people found this review helpful.
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Sep 14, 2016
Contacted back but did not describe vehicle properly. Leaking oil and power steering fluid.
2 of 3 people found this review helpful.
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Sep 8, 2016
We drive 3 hours with intent to purchase this vehicle after being told it was in great condition. When we arrived the sales person was not knowledgeable, said the loud engine knocking noise was a low tire (electronic tire pressure was good) and mechanic didn't have time to help us- we would've purchased if it were a simple fix. Sales person said we had to fill out a credit app before we could test drive, the owner was out of state in another vehicle we might have purchased, another vehicle on the lot we liked was supposedly the owners wife's car and the only other vehicle we liked we were told couldn't be driven that day. Very disappointed we wasted so much time and anything we were interested in was defective or not able to be sold.
11 of 11 people found this review helpful.
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Aug 31, 2016
Responded very quickly and very helpful
0 of 3 people found this review helpful.
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May 28, 2016
contacted dealer 3 times, 3rd time dealer tells me truck will be in 2 or 3 days & will call me back! This was on 5-21-16 As of 5-28-16 Dealer never contacted me. Dealer never had truck that was listed in Cargrus!! This is wrong,Dealers are dishonest & SHOULD BE PUT OUT OF BUSINESS.
5 of 5 people found this review helpful.
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Read 11 old reviews
Apr 14, 2016
Great
0 of 4 people found this review helpful.
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Mar 16, 2016
Very accommodating. Will be contacting them in the future.
0 of 3 people found this review helpful.
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Mar 4, 2016
Sales rep replied to my inquiry requesting lowest price. The reply simply said the price asked for would be their lowest price. No negotiating. So I moved on.
4 of 5 people found this review helpful.
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Feb 9, 2016
Didn't purchase truck, looked at some other dealerships before we decided to buy and when we called back the truck had been sold. Overall experience was excellent. Really appreciated the salesman, no pressure, very professional, knowledgable about the vehicle.
0 of 1 people found this review helpful.
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Response from current dealership owner:
Here at Autos R Us, we strive for a low pressure atmosphere where the customer always comes first.  Our inventory is always changing so please do check us out at autosruslex.com. Thank you for visiting us.
Dec 16, 2015
Matt Fellows
Dealer stopped responding when they found out I don't live nearby.
1 of 2 people found this review helpful.
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May 4, 2015
jrshelby84
Very responsive conversation
0 of 1 people found this review helpful.
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Mar 4, 2015
sent info in a few days
0 of 1 people found this review helpful.
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Oct 16, 2014
Great experience! We had been looking for a car for two months - no luck. Then through Auto R Us found just what we were looking for. Thx!
Is this review helpful? Yes | No
Apr 6, 2014
Bait and switch. Posted a car and when I called about it I kept getting the run around. They would never call me back about financing and when I finally talked to someone about the loan they told me the vehicle I wanted was no longer available because it was unfit to sell and then tried selling me something else. All the while I still never found out if I was approved for a loan.
1 of 1 people found this review helpful.
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Apr 3, 2014
actually got the car i wanted at an affordable price
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Jan 22, 2014
Called several times and offer a pretty good deal, but I found a car closer to home with less miles.
Is this review helpful? Yes | No

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