Autoline of VA

Delivery available to 20152
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Sales: (703) 870-2722

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https://static.cargurus.com/images/forsale/2019/09/20/02/52/2011_cadillac_escalade-pic-5953779465491516021-152x114.jpeg

2011 Cadillac Escalade 4WD Used Cars in Chantilly, VA 20152

Great Deal
$3,679 BELOW
CarGurus IMV of $20,944

Price: $17,265

Mileage: 90,089

Location: Chantilly, VA 20152

Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Silver Description: Used 2011 Cadillac Escalade 4WD for sale - $17,265, 90,089 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels, Navigation System, Suspension Package
https://static.cargurus.com/images/forsale/2019/09/15/00/10/2016_toyota_rav4-pic-1969474870589442598-152x114.jpeg

2016 Toyota RAV4 Limited AWD Used Cars in Chantilly, VA 20152

Great Deal
$2,544 BELOW
CarGurus IMV of $22,511

Price: $19,967

Mileage: 43,170

Location: Chantilly, VA 20152

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Description: Used 2016 Toyota RAV4 Limited AWD for sale - $19,967, 43,170 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2019/09/25/01/50/2017_mazda_mazda6-pic-3139352506609699349-152x114.jpeg

2017 Mazda MAZDA6 Touring Sedan FWD Used Cars in Chantilly, VA 20152

Great Deal
$1,826 BELOW
CarGurus IMV of $17,670

Price: $15,844

Mileage: 27,482

Location: Chantilly, VA 20152

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Crystal Blue Description: Used 2017 Mazda MAZDA6 Touring Sedan FWD for sale - $15,844, 27,482 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/10/01/22/32/2015_mazda_cx-9-pic-378935823616737516-152x114.jpeg

2015 Mazda CX-9 Grand Touring AWD Used Cars in Chantilly, VA 20152

Great Deal
$2,260 BELOW
CarGurus IMV of $17,249

Price: $14,989

Mileage: 86,586

Location: Chantilly, VA 20152

Average time on market: 46 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Crystal White Pearl Description: Used 2015 Mazda CX-9 Grand Touring AWD for sale - $14,989, 86,586 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Technology Package, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2019/08/19/16/11/2015_mazda_cx-9-pic-8943387371502246244-152x114.jpeg

2015 Mazda CX-9 Touring AWD Used Cars in Chantilly, VA 20152

Good Deal
$1,666 BELOW
CarGurus IMV of $13,653

Price: $11,987

Mileage: 110,865

Location: Chantilly, VA 20152

Average time on market: 42 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Jet Black Description: Used 2015 Mazda CX-9 Touring AWD for sale - $11,987, 110,865 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/07/16/20/42/2019_toyota_avalon-pic-7348098751540791121-152x114.jpeg

2019 Toyota Avalon XLE FWD Used Cars in Chantilly, VA 20152

Good Deal
$2,673 BELOW
CarGurus IMV of $30,672

Price: $27,999

Mileage: 645

Location: Chantilly, VA 20152

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Blue Description: Used 2019 Toyota Avalon XLE FWD for sale - $27,999, 645 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/06/01/20/29/2012_honda_crosstour-pic-7045094094653677246-152x114.jpeg

2012 Honda Crosstour EX-L V6 AWD Used Cars in Chantilly, VA 20152

Good Deal
$1,475 BELOW
CarGurus IMV of $12,115

Price: $10,640

Mileage: 117,425

Location: Chantilly, VA 20152

Average time on market: 22 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: White Description: Used 2012 Honda Crosstour EX-L V6 AWD for sale - $10,640, 117,425 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/04/28/10/17/2016_subaru_legacy-pic-1437232708075513608-152x114.jpeg

2016 Subaru Legacy 2.5i Used Cars in Chantilly, VA 20152

Good Deal
$1,497 BELOW
CarGurus IMV of $15,272

Price: $13,775

Mileage: 40,716

Location: Chantilly, VA 20152

Average time on market: 45 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Crystal Black Silica Description: Used 2016 Subaru Legacy 2.5i for sale - $13,775, 40,716 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2019/09/23/02/16/2013_jaguar_xf-pic-3719234384727341260-152x114.jpeg

2013 Jaguar XF XF 3.0 AWD Used Cars in Chantilly, VA 20152

Good Deal
$1,876 BELOW
CarGurus IMV of $15,857

Price: $13,981

Mileage: 81,498

Location: Chantilly, VA 20152

Average time on market: 26 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Blue Description: Used 2013 Jaguar XF XF 3.0 AWD for sale - $13,981, 81,498 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/07/31/21/15/2016_mazda_cx-5-pic-3886971291517782515-152x114.jpeg

2016 Mazda CX-5 Sport AWD Used Cars in Chantilly, VA 20152

Good Deal
$1,171 BELOW
CarGurus IMV of $14,545

Price: $13,374

Mileage: 73,202

Location: Chantilly, VA 20152

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Meteor Gray Description: Used 2016 Mazda CX-5 Sport AWD for sale - $13,374, 73,202 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/10/16/21/00/2011_chevrolet_colorado-pic-6662399199039513668-152x114.jpeg

2011 Chevrolet Colorado 2LT Crew Cab 4WD Used Cars in Chantilly, VA 20152

Good Deal
$1,677 BELOW
CarGurus IMV of $15,676

Price: $13,999

Mileage: 88,925

Location: Chantilly, VA 20152

Average time on market: 19 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Overdrive Color: Cardinal Red Metallic Description: Used 2011 Chevrolet Colorado 2LT Crew Cab 4WD for sale - $13,999, 88,925 miles with Suspension Package, Preferred Package
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2016 Honda Civic EX Used Cars in Chantilly, VA 20152

Good Deal
$1,489 BELOW
CarGurus IMV of $16,487

Price: $14,998

Mileage: 28,008

Location: Chantilly, VA 20152

Average time on market: 21 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: White Description: Used 2016 Honda Civic EX for sale - $14,998, 28,008 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/09/23/02/16/2012_honda_civic_coupe-pic-1535248803496137112-152x114.jpeg

2012 Honda Civic Coupe Si Used Cars in Chantilly, VA 20152

Good Deal
$1,413 BELOW
CarGurus IMV of $12,313

Price: $10,900

Mileage: 67,038

Location: Chantilly, VA 20152

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Orange Description: Used 2012 Honda Civic Coupe Si for sale - $10,900, 67,038 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/09/15/12/15/2013_mercedes-benz_c-class-pic-1164720644575429151-152x114.jpeg

2013 Mercedes-Benz C-Class Used Cars in Chantilly, VA 20152

Good Deal
$1,789 BELOW
CarGurus IMV of $12,787

Price: $10,998

Mileage: 90,862

Location: Chantilly, VA 20152

Average time on market: 26 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Gray Description: Used 2013 Mercedes-Benz C-Class for sale - $10,998, 90,862 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/07/26/22/10/2012_cadillac_srx-pic-1568623779885949677-152x114.jpeg

2012 Cadillac SRX Luxury AWD Used Cars in Chantilly, VA 20152

Good Deal
$1,480 BELOW
CarGurus IMV of $12,371

Price: $10,891

Mileage: 97,930

Location: Chantilly, VA 20152

Average time on market: 23 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Ice Metallic Description: Used 2012 Cadillac SRX Luxury AWD for sale - $10,891, 97,930 miles with Leather Seats, Sunroof/Moonroof, Wood Trim Package, Alloy Wheels, Preferred Package, Bluetooth, Memory Package, Backup Camera, Remote Start, Trim Package
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 10, 2019
so_at_peace
They were very attentive during my visit. Although, I did not purchase the Honda CR-V, I will definitely consider them in the future for my car buying needs.
Sep 19, 2019
GuruSXZSY
Awesome
Sep 11, 2019
Truck was sold before I arrived. After 2 hr car ride. No one notified me. No apology.
2 people found this review helpful.
Sep 3, 2019
Very responsive, and polite.
1 people found this review helpful.
Sep 2, 2019
Guru1DYMX
The automobile busines has changed dramatically in the last fifteen years,I say this because, other that the finance managers the rest of the sales forces are clerks!! I offered to purchase this vehicle, sight unseen for cash OR finannce whichever this young man preferred. We were $1200 apart.! I never heard anything like I'll try with my Used car mgr or whoever what I was told was that HE couldn't take my offer. I spent far to much time trying to " sell "' me their car!! I am a ready, willing and able buyer with great credit or cash that felt disgarded by a twenty something Internet Mgr !!!! I am a retired sales exec and former Automobile GM and dealer and wouldn't allow these young upstarts the opportunity to " burn my ups " that are so expensive to generate these days. I explained, if you are retailing 60 units a month, this $1200 will effect your GP by only a twenty dollar reduction BUT, give you another retail unit on the 29th!! His attitude, more or less was.... So?
3 people found this review helpful.
Aug 23, 2019
GuruCWMHY
Dealer was great help and I’m planning to buy from auto line.
1 people found this review helpful.
Aug 21, 2019
Helpful
Aug 21, 2019
Quick response.
Aug 14, 2019
I went to view the vehicle and the dealer said he would call me with a fair price and never did. I fell like I wasted my time driving to see it. If he didn't want to discuss the vehicle, he should have said so.
2 people found this review helpful.
Jul 12, 2019
tman406
I was too impressed by the six month warranty on the vehicle and didn't bother to have it checked out. That's on me. The dealer did take the time and effort to take care of some interior cosmetic issues. However, I was told the air filter would be changed and it was not. Blame myself for not checking. The vehicle had passed inspection so after seeing there was a Michelin tire on the car I didn't bother to check the other tires which were all from different tire companies with one being dry rotted. I wound up buying four new tires. Although the car was sold as is I should not have taken the tires for granted. I suspect the inspector passed the car so he can continue doing business with Autoline. The car is now up to snuff and I'm satisfied with it despite the money I had to spend to bring it up to speed. So, if you are buying a car from Autoline be sure to have it checked out so you don't make the same mistake I did. Remember, as is, is in fact, as is.
6 people found this review helpful.
Jul 12, 2019
JukinCat
Everyone there was very responsive and kind.
1 people found this review helpful.
Jul 7, 2019
The dealer contacted me after I had already purchased a different vehicle. They were in no rush to contact me back.
1 people found this review helpful.
Jul 7, 2019
Sent message to dealer on Sunday, dealer responded next business day.
Jul 7, 2019
Hector, Bryan and Tony were great. Hector was amazing. I would definitely recommend this dealer. I purchased my car there.
1 people found this review helpful.
Jul 2, 2019
GuruSSPPC
Good
Jun 30, 2019
GuruBFVNS
Nice visit and test drive car as described and looks in great condition. We decided to look for an Audi A6 instead but dealer was nice.
Jun 23, 2019
Roopmarine
Good
Jun 19, 2019
Dealer met us for a test drive and was very courteous. We had found another vehicle during the process.
May 30, 2019
Mariannefaithful
very responsive and helpful!
May 29, 2019
I enjoyed visit Autoline in Chantilly. Very professional and friendly stuff. Definitely I will buy my next car from Autoline.
May 24, 2019
Tony and Brian were awesome. As soon as I entered, Brian welcomed me and helped with all my questions. Then he took me to a Finance office where I met with Tony. He was very patient with me and explained everything me. I really had a good time here. The best experience I've ever had.
1 people found this review helpful.
May 24, 2019
They responded quickly and offered a day and time to come test drive the vehicle. I didn’t end up getting the car but I probably will contact them again if my needs change.
May 23, 2019
Great experience, fast service and staff was awesome.
May 11, 2019
GuruW5543
It was good customer service
May 3, 2019
GuruLM4ZM
I went to test drive a Toyota Corolla, it said it had "new brakes" and did not mention any issues with. The car was a disgrace! It had scratches all over it. I don't expect perfection, but this was extreme. I noticed that the AC was not working. In fact it began to blow out hot air on a hot day. The breaks needed changed and the tires were bald. We stopped in a parking lot and got out to look over the car. When we got back into the car and tried to start it, it would not start. We had to call for help. It needed a new battery. We were asked what it would take for us to get the car and the list was ridiculous. New brakes, new tires, the AC fixed, a new battery....etc. At this point I was told those things could be done, but the price was going to go way up. It was a complete waste of time. I would strongly recommend going somewhere else.
4 people found this review helpful.
Apr 29, 2019
Kb925kb2
When I first talked with autoline about purchasing a car all the way until I sign the paper they were what are the best that I've ever seen But as soon as I signed.. the paper it just seemed like everything fell off . Purchase the vehicle almost 3 weeks ago now the car had two set of keys and I've yet still to get the second set of keys. They keep telling me they waiting for it to get shipped from their administrative Department. Now I can't get any responses... just seem like they just won't follow through with the completion of what they said they would do... that and a couple things along with the car that they said they would do that didn't get done makes their rating a 3 star... had I not felt like they giving me the run-around still with me getting the key to my vehicle, three weeks later I may have given him a higher rating.
2 people found this review helpful.
Apr 27, 2019
GuruXBR5S
Please confirm every detail in person. Do not buy online and let them ship it. Their listings are not accurate. The car was not the color listed and it was missing a key feature that was advertised. The salesperson confirm the car had the feature.
5 people found this review helpful.
Apr 22, 2019
Very helpful and vehicle was as described. I'd purchase from them again
1 people found this review helpful.
Apr 11, 2019
Canonrick
contacted me right away and we chatted. I'm still thinking about it.
1 people found this review helpful.
Apr 11, 2019
Great car selection, did not end buying from them
Apr 8, 2019
They responded in a timely manner.
Apr 4, 2019
Kendrick Thomas
I think the dealer asked all of the right questions for me also made me feel comfortable in dealing with them
Mar 27, 2019
Tee Harrison
Answered my questions but didn't buy too far away for a test drive
Mar 21, 2019
JHerod_iownit
Persistent with updated info.
Mar 19, 2019
GuruBD67D
It is taking a long time to get photos of the car I'm interested in. Also, the dealer uses automated emails, which are confusing because they act like they are waiting on me to contact them, when in fact I'm waiting on photos.
3 people found this review helpful.
Mar 7, 2019
GuruCNSPM
Responded quickly and made sure if I needed anything else
Mar 1, 2019
KatEEE01
Sales Staff friendly and knowledgeable.
Feb 28, 2019
Dealer contacted me quickly. Even though I didn't purchase the vehicle, they offer a great service of free delivery within 500 miles!
2 people found this review helpful.
Feb 28, 2019
GuruCX1GQ
He answered very quickly but I already found another one.
Feb 19, 2019
Good experience, dealer was responsive and helpful.
Feb 4, 2019
Kevin_Mac
They responded quickly
Jan 29, 2019
Vicente Policarpio
They were responsive.
Jan 19, 2019
Great customer service was in a new vehicle same day in less than 2hrs!!
Jan 19, 2019
GuruB2PK6
Didn't buy this one, but the dealer was very responsive & courteous. I would definitely recommend them for a future car purchase.
1 people found this review helpful.
Jan 15, 2019
Michael Sylvester
Had an immediate contact by phone & email. They followed up with me on all questions. My problem was, at this time I could not get to Virginia to view the car.
Jan 15, 2019
Davesack96
Went to look at the car and waited 45 mins before I was told the car was actually in the Cadillac dealership shop for some problems. I was told they would call me as soon as it was out. Week later and it now says sold. No call....
6 people found this review helpful.
Jan 7, 2019
GuruWJLWF
Very good
Dec 29, 2018
Purchase and shipping went through well but communication is a little delayed after payment is received. I was not told when vehicle would be shipped until end of 72hr period and then the time was incorrect causing me to have to wait around a day for nothing. All in all a good experience aside from shipment delay and lack of communication.
2 people found this review helpful.
Dec 28, 2018
GuruBT8YS
The dealer and CarGurus are awsome.
Dec 27, 2018
Rocky_Roxy
Staff was very friendly and helpful. Answered all my questions unfortunately we didn’t purchase from Autoline.
Dec 24, 2018
I did not visit the dealership due to distance. I was very pleased with getting a prompt response to my inquiry.
Dec 21, 2018
Overall great. Very nice people. Haven’t decided yet. Great car.
Dec 13, 2018
Emcg11
Prompt response time!
Dec 6, 2018
Excellent service, pick up my car tomorrow
Nov 29, 2018
JStrine15
Quick reply. Information was complete.
Nov 26, 2018
The initial response from Autoline of VA stated that the vehicle I was interested in was already purchased so I continued else where then the next day I got a email stated it was still available got mix messages considering the location of where I am & the dealer could not get involved in yes or no responses
3 people found this review helpful.
Nov 26, 2018
Made contact in short amount of time. I did not buy the vehicle, since it was far away and I didnt have time to look at it.
Nov 14, 2018
very prompt and helpful
Nov 11, 2018
vetter91
Responded quickly to initial inquiry. Did not pursue a deal as the vehicle did not appeal when seen in person.
Nov 8, 2018
Guru76PK
I wasn't able to travel to the dealership. But Yesli was extremely helpful and quick to get in contact with me.
Oct 25, 2018
It is an agency with excellent care has an employee. what. She took great pains to compile her clients. I had a good experience. They were there until 10 o'clock at night so I could take the car
Oct 18, 2018
GuruVSFSB
Stay away!!!! I saw a 2011 Honda Civic Coupe. The pictures looked really good. I contacted AutoLine negotiated a price on the phone. I live about 250 miles away. I gave a $500 deposit on credit card. I drove there the next day to get the car. When I saw the car it was not at all what I imagined. Car had many nicks on the body. The front bumper looked like someone used some primer to cover a repair. There were many scratch marks on the hood. The weatherstrip on the inside of the driver's side door was hanging. The arm rest was broken. Then when I decided to not take this car I was first told that the $500 deposit was not refundable. I said I would cancel the charge. They did refund the deposit. This is a shady operation stay away
14 people found this review helpful.
Sep 19, 2018
Drvrose
Financing options limited and too high, no floor mats. Missing part in trunk, cracked piece on side by door And rear tires didnt pass MD inspection and they would not cover replacements. Price was good but I guess you get what you pay for in the end.
10 people found this review helpful.
Aug 5, 2018
Nice Deal Friendly services
2 people found this review helpful.
Jul 20, 2018
Titanium11
Good salesman, very informative, overall great experience.
0 people found this review helpful.
Jul 13, 2018
Do not waste your time with this place!! Very rude and insulting. Spoke with 3 different people and all where very difficult to talk with. Prices are not accurate, several hidden costs and fees including a $599.00 fee for out of state customers, really!!!!
21 people found this review helpful.
Jun 20, 2018
GuruTZY8H
Returned my email!
1 people found this review helpful.
Jun 11, 2018
I reached out to the dealer representative and stated I was coming on Sunday to test drive. I arrived and the car was not there but in the possession of another salesman. I had to wait over 2 hours before seeing the vehicle. I noticed that the air intake hoses are split on the engine and it even shows that on the pictures advertised. Back right tire has a air leak in it. The mileage was incorrect due to a salesman driving it. I was told the intake hoses wer a cheap fix......so why wasn't it recognized and addressed before trying to sell?!?!?!
19 people found this review helpful.
Response from current dealership:
Hey Uriel, sorry you didn't have a better experience at our location but I do not know what car you are talking about. You can call us anytime here to discuss further.
May 17, 2018
Natalie Luckett
I had the pleasure of working with Brian from Autoline in VA and he was amazing! I was able to get the car I wanted for a great price. There was only one problem there was a nail in the tier but they fixed the problem right away. I highly recommend using Autoline to get your next vicheal.
6 people found this review helpful.
May 6, 2018
Good overall experience even though I ended up not getting the car. Although to no fault of their own I found out that the car I was going to purchase had been in a accident and it wasn’t on the carfax
7 people found this review helpful.
May 6, 2018
They were extremely professional, helpful and fair. This was a great customer service experience and I’m really enjoying my new/used vehicle. I will sure to refer others to this establishment.
3 people found this review helpful.
May 5, 2018
Brian did a very good job helping me with this purchase. I would recommend him to others. Went out of his way to keep his word.
5 people found this review helpful.
Apr 30, 2018
GuruWYPC8
Excellent customer service. I was greeted promptly as soon as I arrived for my appointment with Claudia and she did what she could to cater to my needs. I couldn't reach a deal at the time we met, but I look forward to doing business with them again sometime in the future.
2 people found this review helpful.
Apr 11, 2018
kenesha_rymnd
Very helpful
2 people found this review helpful.
Apr 2, 2018
Very professional
1 people found this review helpful.
Mar 10, 2018
Awesome experience and quick and fast process
1 people found this review helpful.
Feb 11, 2018
Seems like a great group of guys and a beautiful gal!
2 people found this review helpful.
Jan 25, 2018
Never took it off the website even after it was sold a week ago.
10 people found this review helpful.
Response from current dealership:
Sorry for your negative experience. We are actually taking off vehicles from website immediately. Due to CRM system it takes mostly 2 days disappear from all websites. Let me know if I can help with anything else.
Sean
Compliance Manager
703-542-2020 ext 102
Jan 14, 2018
Kevin Berry
First person to see a vehicle come into the lot, Made an appointment to test drive a vehicle, called several times. Place sold the vehicle without contacting me. Horrible customer service.
12 people found this review helpful.
Response from current dealership:
Hello, Sir
Sorry hear that. However we are trying to reach all our customers. We have to sell the vehicles to customers who show up first if customers on phone do not put deposit for unit. We always offer customers to make deposit to put the vehicle for hold. Again we apologize for inconvenience. Please, contact us. I will try my best to satisfy our customers.
Sean
Compliance Manager
703-542-2020  
Jan 11, 2018
GuruZZBM4
They responded quickly to our inquiries, we checked and test drove the car, and bought it the same day. "CLaudia" did an exceptional job in assisting us with this car from beginning to end, including its delivery to our home address. Thank you so much!
4 people found this review helpful.
Dec 31, 2017
Jajones_77
My experience with Autoline of VA was terrible as I agreed to a price with them over the phone but, once there, was dishonestly told that I had agreed to a higher price that I ultimately paid -- to avoid disappointing my son who really wanted the car. They pulled the old bate-and-switch and never even offered an apology for the misunderstanding. When doing business with them make sure you get any offer and everything in writing.
11 people found this review helpful.
Response from current dealership:
Dear, Sir
We never change our prices if we agreed. As other Dealerships we have our processing fee. If we agreed on sales price it does not mean that we going to waive all fees. Some customers also asking to waive sales taxes. However, we can not pay taxes for customers. Sorry for misunderstanding. Let us know if you have any further questions.
Best Regards
Sean
Compliance Manager
703-542-2020 ext 102
Dec 31, 2017
Very responsive. Manager came in Christmas day so I could surprise my wife with her new car. Recomend all day long.
4 people found this review helpful.
Dec 25, 2017
gshawmd
Good
1 people found this review helpful.
Dec 14, 2017
Allen N. Macpherson
Probably the best experience with a car dealer . I bought my 3rd card from these guys. They were awesome knowledgeable and professional. I took the car for a test drive everything was good mechanics electronic options thank so much
4 people found this review helpful.
Dec 13, 2017
Margret Craven
after contacting the dealer for an acura tlx v6 i felt in love with a bmw X3 so they took us for a test drive. everything was okay with the team working there . After spending a couple weekends going to a number of dealerships in search of a new car, it was a revelation to discuss BMW options . they had a wealth of knowledge about BMW and the larger car market and is a pleasure to chat with. However, I was most pleased with how straightforward it was to come to terms. No shell game with numbers, instead transparency and a great price
3 people found this review helpful.
Dec 13, 2017
Robert maurice Davis
I purchased a certified pre-owned 2010 Hyundai Elantra GLS on Monday and couldn't be more pleased with the service we received from everyone at the dealership, and I can't begin to tell you how professional, no hassle, they are.Thank you again for making good experience i recommend this placefor all .”
2 people found this review helpful.
Dec 13, 2017
Kerry chavez
Thank you Claudia for helping my husband to get his car. They made the experience easy friendly. I'm so greatful for the call and the sale.. Highly recommended
1 people found this review helpful.
Dec 13, 2017
markster99
They contacted me and were very kind and courteous.
Dec 7, 2017
Auto line of Va. response to my inquiry right away.
2 people found this review helpful.
Dec 4, 2017
Widetrack4me
Brian Lin is an outstanding sales rep! I traded in my car which was the same model as the one I was buying, just a newer year with more options. I love the new one but my only regret is settling for a lower value for my trade-in. Brian has provided outstanding customer support throughout the process, and even now after the sale he’s making sure to fix a couple of problems that need to be taken care of on my new vehicle. The mark of a truly outstanding salesman is in the after-sale support that Brian demonstrates! I’d highly recommend Brian Lin and Autoline if you’re in the market for a car!
3 people found this review helpful.
Dec 3, 2017
The staffs members are very nice and professional. They very helpful. They explained everything very clear and they also worked with my budget. I will definitely recommend to all my friends and family.
1 people found this review helpful.
Nov 9, 2017
GuruZC4ZS
They were very flexible with the price. I got what I want... I recommend the dealer.
2 people found this review helpful.
Nov 1, 2017
Guru97ZH6
I received a response & my questions were answered.
1 people found this review helpful.
Oct 29, 2017
Guru949XB
Good
1 people found this review helpful.
Oct 20, 2017
Brian was prompt in responding to me. Made the process quick, easy and hassle free.
2 people found this review helpful.
Read 23 old reviews
Sep 25, 2017
My wife and I called before driving down to this dealership (over an hour away from us) to make sure the car was available, and the contact at the dealership said it was. When we arrived, we discovered the car was not at the dealership, it was at another location for a state inspection. Meanwhile, the setup of this "auto dealer mall" is a nightmare with not enough parking. An employee of Autoline stopped us as we were walking up to the Autoline dealer from an Autoline parking space, to make sure we were visiting Autoline. It was an aggressive and unwelcoming first impression of the dealership.
9 people found this review helpful.
Response from current dealership:
Hello Matt, I'm sorry to hear about your experience with us. Customer service is our number priority and would like you to reach out to the business so that we may discuss this matter. Thank you for taking the time to leave your review and we hope to hear from you soon.
Sep 12, 2017
very good
0 people found this review helpful.
Jul 25, 2017
intenze
great, no pressure
May 27, 2017
You can tell they are genuine dealers coz they agreed to have the Mercedes inspected by the Mercedes dealership before selling it to me
4 people found this review helpful.
May 21, 2017
Purchased a 2010 Audi A4 on 5/19/17. Car is in good condition however the vehicle was sold to me with a little less than a quarter tank of gas, annoying. The second day the oil light came on and said add oil, not an oil change. Third, I paid with my debit card and the owner could accept more than $3,000 off of it so I ran around for an hour looking to get the other $5,000 in money orders because the bank was already closed at that time and I drove two hours so I didn't want to make that trip back the next day. However, they stayed open past closing time for me and I love my car!
2 people found this review helpful.
May 16, 2017
I had 2 people contact me back to back. That was not bad just poor communication on their end. I received an email to confim my appointment by calling the office. I called the office and explained the email received and that I was calling to confirm. They had no idea what I was talking about and asked me what time I want to come in. This is hard to find. I arrive and again the person was clueless to my appointment. I see the car which reads automatic and it is manual. I drove 2 hours to see a car I couldn't drive. The sales peson said no its manual we said not on your ad he said "yeah the ad says automatic". We should've known because it read automatic that it was manual.... At that point I was done!
6 people found this review helpful.
May 7, 2017
I had called in the morning for the jetta volkswagon they told us a list of things they needed for financing but when we got there later in the afternoon the car was sold. Super disappointed, i was all ready but maybe it wasnt meant to be with that car. But our agent Sarah was super nice, humble and helpful
3 people found this review helpful.
May 2, 2017
diamondd16
Worked well with us, Claudia replied quickly to our calls. They offered great customer service. No pressure for upsells.
1 people found this review helpful.
Apr 20, 2017
Very unprofessional, can not keep the track of the inventory. Came in on Sunday to look at the car few weeks ago and the car was sold few days ago, nobody called me as a courtesy to inform me or cancel the appointment. Wasted hours!!!
5 people found this review helpful.
Apr 15, 2017
Great
0 people found this review helpful.
Mar 8, 2017
Good dealership no beating around the bush.i went in drove it bought it.
1 people found this review helpful.
Feb 12, 2017
Nice customer service helpful we couldn't make deal but good people
3 people found this review helpful.
Feb 9, 2017
5
Responded quickly. I did not have time to visit.
0 people found this review helpful.
Jan 8, 2017
He answered my question right away!
0 people found this review helpful.
Dec 24, 2016
A long drive but I bought this truck,I like it so far
0 people found this review helpful.
Dec 7, 2016
Not pushy, fairly open to discussion.
2 people found this review helpful.
Nov 16, 2016
Everything went well and fast
3 people found this review helpful.
Nov 2, 2016
Car came as described the process was quick and easy everyone was very friendly and i love the vehicle
3 people found this review helpful.
Oct 22, 2016
Very professional and Rapid response.
1 people found this review helpful.
Aug 23, 2016
responsive and helpful
1 people found this review helpful.
Aug 15, 2016
The salesman called and told me that I qualified for there special credit program and asked me to put 8000$ down on a 15000$ vehicle!! no thanks!
6 people found this review helpful.
Jul 27, 2016
helpful and courteous response
0 people found this review helpful.
Jul 13, 2016
Quick and easy to work with.
0 people found this review helpful.

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