AutoNation Toyota Tempe

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At AutoNation Toyota Tempe, we believe in providing premium customer service for the life of your vehicle. Shop online and reserve a vehicle for up to 48 hours with AutoNation Express. Plus, every pre-owned vehicle we sell has a 3-day return policy. Just another way we make car buying easy.

7970 South Autoplex Loop
Tempe, AZ 85284

http://www.autonation.com

Sales: (888) 216-1831

Service: (480) 420-3425

Today 8:00am - 9:00pm

(Open Now)

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Sales Reviews (33)

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Ray

Jul 12, 2017

The car had a bad odor. I asked them to send me more vehicle options but did not hear back from the person who took me for the test drive who was different than the original contact person.

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Response from AutoNation Toyota Tempe:

Hi Ray, thank you for bringing this matter to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 420-3425 -- we hope to hear from you soon.

Andrew

Jun 18, 2017

Very pushy internet and in-person salespeople. Will not ever buy a car from them due to multiple calls and emails suggesting that I missed some appointment. Jay was a really nice guy, but his team ruined the sale for him.

3 of 3 people found this review helpful.

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Jan

Jun 10, 2017

The person who responded to me on the phone told me they had 4 used Prius in the range I was searching. When I drove all the way there, I got a different salesperson who seemed like she didn't really care if I bought a car or not. She only showed me 3 cars. When I asked about the 4th, she said those 3 were all they had & she didn't even go do a search. The next morning I got an e-mail saying there was a 4th car to look at. I live all the way out in Glendale and wasn't going to drive all the way back out. They lost my business.

2 of 2 people found this review helpful.

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Guru38HX

Jun 10, 2017

No vehicle available to meet my requirements - They did work hard and it was appreciated. I know - No sale is not considered success, but if I'm in the market again, they're one of the first to contact - Thanks

1 of 1 people found this review helpful.

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Josiah

May 13, 2017

I had very good experience purchasing vehicle . Responded promptly and pricing offered was very good. I could complete the purchase in less than 45 min

1 of 2 people found this review helpful.

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Maylene

May 8, 2017

Informative, no pressure!

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Andy

Apr 25, 2017

Won't negotiate says they are a 1 price shop, only problem is their price is always the highest!

5 of 5 people found this review helpful.

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Jhenderson_90

Apr 15, 2017

I'm about 500 miles away from this dealership and I corrosponded with the sales associates via email and text and they were absolutely excellent in helping me out. They provided detailed pictures and worked with getting me a great deal. Even though I didn't end up purchasing the truck I wanted, I appreciate every last thing these great people did for me. Big thank you to Pati for helping me out.

1 of 1 people found this review helpful.

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CODY

Apr 11, 2017

Quick response

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Luciana

Mar 25, 2017

Wonderful service from Ricardo Moreno and Mark Chavez - they were pleasant, helpful, got me a great price on both my new car as well as my trade in.

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Jayramirez31

Feb 5, 2017

Nice

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Allan

Dec 14, 2016

Promised top dollar for trade after I told them I had a 13500 offer. I made the 30mile trek only to be handed off, stalled for 3hrs, and low balled at 12000 for trade. Then they left my hood unlatched, thank goodness I noticed it shaking before it flew up in the windshield.

11 of 11 people found this review helpful.

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Epaul

Nov 10, 2016

Excellent salesman. Pleasure to work with. They financed my purchase, getting me a newer car with less mileage than the one I found online, for less than $1000 more. All while coming in lower than my monthly budget and at a substantially lower interest rate than my third party pre-approval

2 of 2 people found this review helpful.

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Stacey

Sep 25, 2016

They responded but when i went out there to check out the vehicle the sales person i dealt with didn't seem to interested in trying to sell it to us. He basically told us from the beginning we didn't have a chance or any options to purchase the vehicle. We didn't even stick around for them to run the numbers. I doubt we well try to buy a vehicle from them again.

9 of 11 people found this review helpful.

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John

Aug 22, 2016

Wrong car for our needs but helpful sales staff.

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Jay

Jun 23, 2016

Followed up well. Internet Manager Snow was great.

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Bob

May 16, 2016

Did not buy but crew was great!

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Ken

May 14, 2016

Great feedback and I got a reasonable deal from Kimberly and her manager follow up asap right after a deal was done over the phone. Check out a my new Camry hybrid today

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Darshini

Mar 14, 2016

prompt response although never actually spoke to anyone at the dealership so I am rating them low.

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Manny

Mar 6, 2016

Fast response but car was SOLd

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Dphalen

Feb 19, 2016

Nice! Purchased this car!!

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Nick

Jan 22, 2016

Car as described, great customer service

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Dec 29, 2015

Marshall really helped and was always able to answer any questions I had.

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James

Dec 25, 2015

Great customer service

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steve

Dec 5, 2015

Cars i looked at leaked and looked better on the picture,the only one i test drove was a Nissan Quest and the tranny was going iut in it,i asked my wife ,honey do you hear that and before she could say anything the sales lady said i heard it,then shre proceeded to tell me how great the car/van was and tried to still sell me on it,why would i buy a car that i needed to tow home? Dont even get me started on Paul the self proclaimed "Sales manager".... A consumer wants to be able to trust in what their buying and who they're buying from,my suggestion is get rid of the liars and thiefs and be a dealership with integrity and pride...if i could give you No stars i would,your only getting one star because you exist...

3 of 3 people found this review helpful.

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Jon

Nov 12, 2015

Great experience!

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Don

Nov 7, 2015

Good price and very helpful.

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Bill

Oct 18, 2015

Excellent, almost enjoyed a car buying experience ! Jon the internet sales mgr. was good to work with and made the process easy. We are enjoying our new car.

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Larry

Oct 16, 2015

sales team does not work together, no temp tag on car when picked up, once you sign the paperwork it seems the sales team is through with you.

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Viet

Oct 10, 2015

Quick Response

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Robb

Aug 14, 2015

Terrible salesmen, wanted to play games instead of an honest quote... WHEN they felt like calling you back

1 of 1 people found this review helpful.

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Gabriel

Aug 7, 2015

Excelent service. Omar, our sales representative explained everithing up front

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Ray

Jul 30, 2015

Jon was very helpful and followed up after my initial visit.

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Read 24 old reviews

Michelle

Jul 20, 2015

Thanks. Every thing went smoothly and quicker than expected. Marshall was super kind and polite to us all.

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Carolyn

May 2, 2015

Worse experience ever! Snakes. Dishonest. Wanted to chg us for tinting the windows although the advertised price incl tinted window. Then when we refused the agrred not to chg us for the windows but then proceeded to pressure us into changing the terms of the agreement. We walked away. Huge waste of our time.

3 of 3 people found this review helpful.

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Walter

Dec 29, 2014

Dealer responded promptly - went above and beyond to describe actual costs for sales tax, and other costs to purchase a vehicle.

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Felisa

Dec 14, 2014

Very helpful with the purchasing process for our new Prius. They have been great with customer service after our purchase as well. If we are ever in the market for another Toyota we will definitely be return customers.

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John

Nov 29, 2014

Very clean vehicle, good price, friendly personnel, easy transaction. The warranty was what sold us vs. a private purchase.

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Pam

Aug 30, 2014

Excellent communications and follow-up from this location. Treated very professionally on a recent visit.

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John

Aug 28, 2014

Very prompt in contacting me. Unfortunately I am not qualified to buy a car, but it was nice to have such a quick response

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Kona05

Jul 5, 2014

Absolutely Excellent experience

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Heather

Jun 30, 2014

Excellent customer service!! Went out of their way to get me the car I wanted

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Vincent

May 17, 2014

Although I did not purchase a vehicle with them, the communication was very good

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Ruben

Mar 11, 2014

Although they did not keep their promise and I did not buy a car, but I noticed that they are much more honest than any other dealer in the valley, not altering odometers etc.

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melvin

Feb 8, 2014

It sucked

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Takuya

Jan 13, 2014

not so good but not so bad

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ken

Oct 21, 2013

Fast response.

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Sherry

Sep 7, 2013

I only used it once, dealer responded and had other options. You guys are great

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Ken

Sep 3, 2013

Quick call back. I don't like the "have to check with my manager" stuff. Empower your people to make decisions!!

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John

Aug 17, 2013

Terrible CS

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sena

Aug 4, 2013

quick response!

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Jan 30, 2013

they got back to me right away, the car i wanted was no longer available but gave me other optons to look at

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guy

Nov 18, 2012

great but can be pushy

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Sep 15, 2012

worked with Ivan in internet dept. Definitely will buy from them

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Matt

Sep 9, 2012

Too pushy, and they play the car dealership games. Not bad guys or out to screw you, but they are not immediately straightforward and its not a pleasant experience with them.

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Anthony

Jun 29, 2012

Extremely helpful and great communication regarding availability and features of the vehicles.

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Jim

May 25, 2012

Good selection, great prices

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