AutoMax Preowned Marlborough

400 Maple St.
Marlborough, MA 01752

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Sales: (774) 217-7672

Service: (508) 485-2886

Today 9:00 AM - 8:00 PM (Closed Now)
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https://static.cargurus.com/images/forsale/2019/09/19/23/50/2019_jeep_compass-pic-8035757366251403734-152x114.jpeg

2019 Jeep Compass Trailhawk 4WD Used Cars in Marlborough, MA 01752

Great Deal
$2,300 BELOW
CarGurus IMV of $23,800

Price: $21,500

Mileage: 18,650

Location: Marlborough, MA 01752

Average time on market: 28 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Redline Pearlcoat Description: Used 2019 Jeep Compass Trailhawk 4WD for sale - $21,500, 18,650 miles with Bluetooth, Leather Seats, Backup Camera, Alloy Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2019/09/05/21/44/2019_mitsubishi_eclipse_cross-pic-1676180721422062142-152x114.jpeg

2019 Mitsubishi Eclipse Cross ES S-AWC AWD Used Cars in Marlborough, MA 01752

Great Deal
$2,141 BELOW
CarGurus IMV of $18,641

Price: $16,500

Mileage: 25,002

Location: Marlborough, MA 01752

Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Tarmac Black Metallic Description: Used 2019 Mitsubishi Eclipse Cross ES S-AWC AWD for sale - $16,500, 25,002 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/08/22/23/12/2019_hyundai_tucson-pic-6132046401288831485-152x114.jpeg

2019 Hyundai Tucson SE AWD Used Cars in Marlborough, MA 01752

Great Deal
$1,799 BELOW
CarGurus IMV of $19,549

Price: $17,750

Mileage: 17,105

Location: Marlborough, MA 01752

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Noir Pearl Description: Used 2019 Hyundai Tucson SE AWD for sale - $17,750, 17,105 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/09/13/21/31/2018_gmc_acadia-pic-5776328624168408101-152x114.jpeg

2018 GMC Acadia SLT-2 AWD Used Cars in Marlborough, MA 01752

Good Deal
$2,319 BELOW
CarGurus IMV of $31,069

Price: $28,750

Mileage: 31,814

Location: Marlborough, MA 01752

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Summit White Description: Used 2018 GMC Acadia SLT-2 AWD for sale - $28,750, 31,814 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/08/20/21/34/2016_honda_odyssey-pic-2463867332726160963-152x114.jpeg

2016 Honda Odyssey EX-L FWD Used Cars in Marlborough, MA 01752

Good Deal
$1,884 BELOW
CarGurus IMV of $22,134

Price: $20,250

Mileage: 59,265

Location: Marlborough, MA 01752

Average time on market: 24 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Modern Steel Metallic Description: Used 2016 Honda Odyssey EX-L FWD for sale - $20,250, 59,265 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/06/20/21/20/2019_hyundai_kona-pic-4516466948697930137-152x114.jpeg

2019 Hyundai Kona SE AWD Used Cars in Marlborough, MA 01752

Good Deal
$1,616 BELOW
CarGurus IMV of $18,866

Price: $17,250

Mileage: 15,753

Location: Marlborough, MA 01752

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Sonic Silver Description: Used 2019 Hyundai Kona SE AWD for sale - $17,250, 15,753 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/06/25/21/22/2018_kia_soul-pic-6623708728181609853-152x114.jpeg

2018 Kia Soul + Used Cars in Marlborough, MA 01752

Good Deal
$1,469 BELOW
CarGurus IMV of $13,719

Price: $12,250

Mileage: 42,525

Location: Marlborough, MA 01752

Average time on market: 45 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Clear White Description: Used 2018 Kia Soul + for sale - $12,250, 42,525 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/07/16/21/21/2016_volkswagen_jetta-pic-6058715110364686809-152x114.jpeg

2016 Volkswagen Jetta 1.4T SE FWD Used Cars in Marlborough, MA 01752

Good Deal
$1,387 BELOW
CarGurus IMV of $13,637

Price: $12,250

Mileage: 42,451

Location: Marlborough, MA 01752

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Pure White Description: Used 2016 Volkswagen Jetta 1.4T SE FWD for sale - $12,250, 42,451 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2019/09/03/21/29/2018_nissan_rogue_sport-pic-4318210371339512083-152x114.jpeg

2018 Nissan Rogue Sport S AWD Used Cars in Marlborough, MA 01752

Good Deal
$1,527 BELOW
CarGurus IMV of $16,777

Price: $15,250

Mileage: 42,622

Location: Marlborough, MA 01752

Average time on market: 53 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Gun Metallic Description: Used 2018 Nissan Rogue Sport S AWD for sale - $15,250, 42,622 miles with Steel Wheels, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2019/09/24/20/46/2016_mazda_cx-5-pic-4664082344335299601-152x114.jpeg

2016 Mazda CX-5 Grand Touring AWD Used Cars in Marlborough, MA 01752

Good Deal
$1,429 BELOW
CarGurus IMV of $20,179

Price: $18,750

Mileage: 42,914

Location: Marlborough, MA 01752

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Meteor Gray Mica Description: Used 2016 Mazda CX-5 Grand Touring AWD for sale - $18,750, 42,914 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/08/29/21/58/2016_mazda_cx-5-pic-779552117253441481-152x114.jpeg

2016 Mazda CX-5 Sport AWD Used Cars in Marlborough, MA 01752

Good Deal
$1,063 BELOW
CarGurus IMV of $16,313

Price: $15,250

Mileage: 41,660

Location: Marlborough, MA 01752

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Sonic Silver Metallic Description: Used 2016 Mazda CX-5 Sport AWD for sale - $15,250, 41,660 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/10/11/02/39/2018_nissan_sentra-pic-2944149343850617932-152x114.jpeg

2018 Nissan Sentra S FWD Used Cars in Marlborough, MA 01752

Good Deal
$1,239 BELOW
CarGurus IMV of $12,739

Price: $11,500

Mileage: 40,420

Location: Marlborough, MA 01752

Average time on market: 39 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Super Black Description: Used 2018 Nissan Sentra S FWD for sale - $11,500, 40,420 miles with Steel Wheels, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2019/08/13/21/48/2017_mercedes-benz_c-class-pic-4628379200607134436-152x114.jpeg

2017 Mercedes-Benz C-Class C 300 4MATIC Used Cars in Marlborough, MA 01752

Good Deal
$1,923 BELOW
CarGurus IMV of $26,923

Price: $25,000

Mileage: 32,229

Location: Marlborough, MA 01752

Average time on market: 41 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Polar White Description: Used 2017 Mercedes-Benz C-Class C 300 4MATIC for sale - $25,000, 32,229 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Premium 2 Package, Backup Camera
https://static.cargurus.com/images/forsale/2019/09/05/21/44/2018_nissan_rogue-pic-4894961551438319387-152x114.jpeg

2018 Nissan Rogue SV AWD Used Cars in Marlborough, MA 01752

Good Deal
$1,492 BELOW
CarGurus IMV of $17,742

Price: $16,250

Mileage: 45,262

Location: Marlborough, MA 01752

Average time on market: 31 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Gun Metallic Description: Used 2018 Nissan Rogue SV AWD for sale - $16,250, 45,262 miles with Bluetooth, Backup Camera, Remote Start, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/10/01/18/39/2016_jeep_patriot-pic-3049285516621202281-152x114.jpeg

2016 Jeep Patriot High Altitude Edition 4WD Used Cars in Marlborough, MA 01752

Good Deal
$1,053 BELOW
CarGurus IMV of $16,053

Price: $15,000

Mileage: 38,823

Location: Marlborough, MA 01752

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Bright White Clearcoat Description: Used 2016 Jeep Patriot High Altitude Edition 4WD for sale - $15,000, 38,823 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels, Bluetooth, Backup Camera, Remote Start, Quick Order Package
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 1, 2019
Took a test drive. Nice salesman, James. Decided NOT to move forward with the purchase. Overall pleased with the experience
Sep 4, 2019
Chris T from AutoMax made the buying process super easy and painless. This was my first time purchase a car on my own and I’m happy I did so at Automax. Friendly workers and the customer service was excellent!
Aug 30, 2019
Had a great experience, with Automax. Found the a truck I was looking for on Cargurus and set up a time to come check it out. I’ve been on the hunt for a Ram 1500 for a while and most of what I have been finding were 2016-2017 in my price range, they had a 2018 sport and it turns out it still had ¾ of the factory warranty on it which sweetened the deal even more. Met with Chris Trombley to check it out, the process went very smooth. I didn't feel pressured to purchase anything and he was helpful to answer any questions I had. Purchased the vehicle and had them throw on new tires and a bed liner and it was all done within a few days! I ended up financing with one of their affiliated banks because BOA doesn't work with independent dealers, they were very close to my rate and I needed gap insurance so it worked out. Easily my best car buying experience, great pricing, low pressure, knowledgeable and friendly! What else can you ask for?
Aug 3, 2019
Took the test drive. Recommended checking and fixes for the car and asked for callback when done. I was told it would be done within 4 days, but I never got a callback with an update on the vehicle.
Jul 10, 2019
A very simple car buying process. Chris was able to help me get a car that was both in my interest and price range. Very happy with my new car!
Jun 13, 2019
Purchased through them great company !!!!
1 people found this review helpful.
Jun 5, 2019
I had a great Experience with my sales person Danyelle Sales, she was great throughout the entire process! I will be back Thank you for all the help!!
May 24, 2019
Chris did an excellent job working with us.
May 8, 2019
Very responsive
Apr 30, 2019
Easy deal, paper work signed and done in 20 minutes. Vehicle was ready ahead of schedule. Chris was friendly and easy to deal with.
Apr 24, 2019
Great people great service I had a great experience it was quick and easy
Apr 22, 2019
Giana DiSaronno
Chris was amazing and so helpful! Highly recommend this place !
Apr 20, 2019
Marlo42
Great customer service!
1 people found this review helpful.
Apr 5, 2019
TopHatMax 82
Small but nice & Friendly staff. Contacted online & hit me back. Setup a day to come & test drive. They gave me an estimated worth for my trade & car was price saw online. I ended up not buying this vehicle but would definitely recommend or buy from next time if have the car I want.
Apr 1, 2019
Excellent
Mar 28, 2019
Welcoming friendly staff,
Feb 20, 2019
GuruCVDZV
Very good
Feb 19, 2019
Yohan Alzuhairi
Lengthy wait time, but very helpful and professional, competitive prices as wel!
Feb 19, 2019
GuruCT6FQ
The perfect example of a shady dealership! I would not ever go back everything was out of date and dirty it felt like I walked into a 80s movie the bathrooms were outside I had to walk out in parking lot and around the building to use restroom employees didn’t introduce them self’s or bother to shake my hand I’ve never felt more uncomfortable in a dealer do not go to this place! You will regret it
3 people found this review helpful.
Feb 4, 2019
ItsNat Cokely
Quick response.
Feb 3, 2019
Friendly staff and smooth buying experience. Chris was great to work with, would definitely recommend.
Feb 3, 2019
They were very helpful and I got a great vehicle at a great price!
Jan 31, 2019
leejarm
Paula B made the experience relatively painless.
Jan 29, 2019
I had a excellent experience, with no complaints at all. They were very professional.
Jan 12, 2019
ht02
Responded quickly
Dec 22, 2018
Friendly but after I gave all my information, salesperson never contacted me all week about whether the car was still available or if I qualified for a loan even when I was clearly seriously interested.
1 people found this review helpful.
Dec 15, 2018
GuruTJLWG
Nice car& SUV dealer for used vehicles and car Rentals too !! Too far for me to travel!!
Dec 14, 2018
GuruBD9PG
Do a great The answer all my questions
Nov 30, 2018
Jayson031282
Great place great people.
Nov 13, 2018
ptuccitto
The sales person was very responsive and willing to work with me on scheduling a test drive. I bought a car one year older with less miles cheaper somewhere else.
Oct 30, 2018
I left a message and got back to me nice and quick thank you
Oct 5, 2018
WickedStick
I called ahead about a Mini Countryman and was assured it was on the lot and still available. So I made an appointment for a test drive and drove over an hour. When I arrived it was not there and was told it was coming in an hour from another location within an hour...i waited 2 hours for nothing. Needless to say you should steer clear of this dealer..
5 people found this review helpful.
Sep 25, 2018
Overall positive experience. The car was ready when I arrived and the deal was about what I expected, so having done some homework I was about ready to buy when I got there. Car was in great shape as described and the process was easy. I don't know if I would give any dealership five stars because they are still salesmen. I felt a couple of things were explained in ways that made their case sound a lot more favorable than I did but you have to expect that. Probably a better experience than most places I would say however. Four stars.
1 people found this review helpful.
Sep 20, 2018
TAK_4
Automax Preowned had an amazing selection of quality pre-owned cars. I worked with Eric and he made the buying experience easy. He was very professional, helpful and not pushy at all which you usually find at other dealers. Would highly recommend Automax!
Aug 26, 2018
pratty92
Not happy with this one. Tried to up sell me, never answered any of my direct questions. Even tried to friend me on FB. Told them to stop emailing me. I would never buy a vehicle from them.
2 people found this review helpful.
Aug 10, 2018
BuggsyGuru
Pleasant enough, but I wish they had told me, when I made my appointment for the first available test drive of the morning, that another party was serious about the car I wanted to see. They were buying it while I was being given the CARFAX overview.
Jul 20, 2018
Very responsive and easy to deal with.
Jul 7, 2018
Excellent customer service. The people were great from the start. I did end up buying the car. Erik, my sales rep, was super relaxed with the sale and wasn't pushy like other dealerships, asked me probing questions to figure out my interest in the vehicle. Ana, the Business Manager, was beyond amazing. By far the best interaction with any car dealership representative I have ever had. If they don't have the right car for you, give them a chance and ask them to find one for you. And if it helps, tell them Alex referred you, and that you expect nothing less than the exceptional customer service I received. Again, many thanks to CarGurus for my second car purchase using their site and to AutoMax Preowned Marlborough and their staff! Oh and the car is fantastic to drive and in great condition! Any minor issues I have are being taken care of by their service team!
Jun 8, 2018
GuruWNPWG
Danyelle was outstanding to work with - kind, pressure-free, and honest. However I'm not entirely sure how we would have been able to buy the car we were looking at as they did not have the title in their hands. We really wanted to buy a car with Danyelle as we felt like she worked hard and was a good advocate for us, but unfortunately we found a car elsewhere.
May 10, 2018
right to the point.
May 2, 2018
Carl Bell
Terrible service plus bad attitude after i was scheduled for a test drive the salesman named chris said i could not test drive the car because he didnt want to put unnecessary miles on the car so after arguing with him we finally went on a test drive i do not recommend this place .I wouldn't buy nothing from this place do not go here.anywhere but here.
2 people found this review helpful.
Apr 26, 2018
They are probably the worst dealership I have ever dealt with. We were in close contact several times in one day. Ready to drive 2 hrs and they sell the vehicle right out from under us. No phone call or notify. Very unprofessional and there are way to many other professional dealerships out there. Be careful they LIE and tell you what you would like to hear to get you there. So disgusting!!!!
4 people found this review helpful.
Apr 7, 2018
Very professional but the car was already sold .
Apr 1, 2018
Robert Davis
This place is a little overwhelming given how many cars are packed into a tight space and how many customers they were dealing with when I arrived, but I was seen to right away (I had called in advance) and they spent a good amount of time on the test drive with me. Didn't rush things. One star taken off because the car had been on their lot for a while but it was dirty inside and out (I think the previous owner had a dog in the car often), the sunroof cover was broken and the check engine light was on. I realize they can't detail every car quickly but to my mind it should be presentable for a customer test drive. Maybe this was a one-off. I know they've been taking action to remedy the problems found and have been good about keeping me up to date, so that tells me they're trying to do the right thing when they could have written me off as a lost sale.
1 people found this review helpful.
Mar 25, 2018
Excellent
Mar 24, 2018
Descided not to persue this truck because the drive back and forth to my home in Manchester NH would have been a pain having to go back and forth for this or that so am looking more local
0 people found this review helpful.
Mar 3, 2018
GuruYXXN1
we did not purchase a vehicle there but they did follow up quickly .
Feb 25, 2018
Hillary spotted quickly and accurately and helps me make a decision.
Feb 23, 2018
PBMA
Response from the dealer was very quick. The car was not ready for test drive on very next day, and ofcourse it was not at all a big issue.
Feb 21, 2018
tpryan76
After spending months looking for the right vehicle I made the trip down to Automax in Marlborough. The Traverse was the best I had seen in the 3 months of searching and the price was more than fair. Paul Dicarlo was great to work with and made the car buying process a pleasant one.
Feb 9, 2018
Don't believe anything they say they'll say their giving you a deal but they'll trick you and try and sneak their way into making more money will tell you their giving you one price and write down another so be careful on the contract you sing remember what they say and read what they write terrible business
1 people found this review helpful.
Feb 8, 2018
Gweeper64
55
I contacted the dealer to look at a car I was interested in. Paul was the salesman that showed it to me and brought it out for a test drive without even asking. Ultimately, I decided not to go forward on that particular vehicle but I have no reason not to return there in the future if they had another vehicle I was interested in.
Jan 18, 2018
They acted as if I was trying to convince them to buy a car. Sold the car I said I was getting, just as other customers have said. I ended up purchasing my car elsewhere and I’d never go back to another AUTOMAX.
2 people found this review helpful.
Jan 12, 2018
Quick and easy experience, drove off same day in my new car. Dany was great to work with.
Dec 27, 2017
Luis Blanchard
Worst dealer I’ve ever been too. I drive an hour to this place and they did not even have the car at the dealership ( I called them hours before I went ). I waited at the dealership for an hour and the car was never brought over. They also are not open to negotiating at all. Do not recommend.
2 people found this review helpful.
Dec 19, 2017
Awesome, any car I tried they show me the report car how many accident and owners!
0 people found this review helpful.
Dec 18, 2017
even after the car sold they kept trying to get me as a custumer but they were nice about it and not harassing.
2 people found this review helpful.
Dec 3, 2017
Sal is very easy going and fair. The deal was a pleasure.
0 people found this review helpful.
Nov 29, 2017
Eric was our salesman and he was polite and very helpful, I’ll gladly comment on his professional mannerism all day long. The rest of the staff, however, acted like we weren’t even there and the sales manager scoffed at the idea to negotiate $431 (approx) dollars off of the vehicle. That’s their right to do so and that’s fine. So, we did end up buying a vehicle - but not from Automax. Big difference on how the sales manager of a different dealership treated us! BIG difference!
7 people found this review helpful.
Nov 24, 2017
Prompt response
0 people found this review helpful.
Nov 19, 2017
The car is beautiful and runs great. Was able to finish the deal in one day then pick up the car next day. The only down fall you have to use their bank then after few months you refinance to your choice. Other than that their perfect.
2 people found this review helpful.
Read 61 old reviews
Sep 28, 2017
Guru921C8
Very good!!! Nice people and service. Recommend
1 people found this review helpful.
Sep 18, 2017
Great service.
1 people found this review helpful.
Aug 20, 2017
It took the dealership 3 days to respond to me!!
1 people found this review helpful.
Aug 17, 2017
I bought the Chevrolet Cruze over there, friendly and helpful staf, beautiful manager wow. I won I free oil change for one year !!
Aug 16, 2017
wendyayn
I sent them my information before I drove down. I was pre-approved so I drove four hours to talk to them. The gentleman was very polite but didn't understand English very well. He was Portuguese. He kept asking for all my information as if I hadn't already sent in a financial application. He told me that I would need $2000 down. I said no. He asked for $1000. I said no. He asked for anything...$100, $200. Their fees for handling paperwork were $600. I walked out.
11 people found this review helpful.
Aug 5, 2017
Dealer was responsive. However advertised prices are 27% higher if you aren't financing.
9 people found this review helpful.
Jun 21, 2017
Great service, love my 'new to me' car!
Apr 18, 2017
Didn't return emails half the time. Very unprofessional way to do business.
2 people found this review helpful.
Apr 13, 2017
Mikewittman
70
Pleasant & lowkey. Nice selection of product. Limited finance options
0 people found this review helpful.
Mar 28, 2017
Their E-mail notification from my initial interest contact and their second follow-up email notification of a price reduction were informative, and professional. There effort was thorough and informative. Phone calls would have helped.
1 people found this review helpful.
Mar 28, 2017
i called to purchase a truck and they had rasied the price of the truck and would not sell it for the price i was quoted
3 people found this review helpful.
Mar 25, 2017
My first communication with the sales representative Chris was pretty good. He stated that he was trying to get financing for me, due to my negative temporary credit situation. The salesman's follow ups with me regarding the loan became less and less as several days had passed. He was quick to hang up on me the last time I called for the status of the loan. I got the feeling that he couldn't help me get financing and didn't want my trade in, let's say I had a gut feeling that he didn't want to deal with my situation. I felt brushed off. I truly feel that if a dealership can't assist in the customer's needs, they should be straight out honest! Chris made me feel that he wasn't upfront with me and gave me false hope. I hope that this comment will send a message to all retail staff...honesty is the best policy. " You will gain more if you don't beat around the bush."
13 people found this review helpful.
Mar 2, 2017
Responded immediately. Very helpful. Ended up going with another vehicle
0 people found this review helpful.
Feb 21, 2017
Called back very nice
0 people found this review helpful.
Feb 13, 2017
The mileage is not as accurate, customer service is okay until the deal ia done, my salesnan, Chris doesn't answered my phone when and be Extra careful when financing your vehicle
6 people found this review helpful.
Jan 11, 2017
I just bought a 2016 Jeep Compass from these guys, Paul and Bruno were great! Unfortunatley had to give 4 stars because when I made an appointment to look at the car, the car wasnt even on the lot that day... but after that they were very helpful and tried their best to make up for that miscommunication they originally had on their end. They have a great selection of cars and are there to help you out. I recommend buying from them, and I know my mom is looking into buying her next car here or one of their other locations.
1 people found this review helpful.
Jan 4, 2017
Went in knowing what I wanted, so it was a low pressure experience. They require you to finance through them for 4 months, then you can take it over with a bank loan if you prefer. I didn't purchase here, so not sure on those details. I thought about it and caled back next day and car had sold, so I moved on. Friendly staff, though.
2 people found this review helpful.
Dec 20, 2016
Was negotiating with Antonio with advertised vehicle. Seemed like a very good service representative. On this gentleman's day off.... a representative in his place named Refael decided to interject/insult me by questioning my rational during our email exchanges. This rudeness halted any further talks on any deals now and in the future. If any family/person plans to make a purchase dealing with many thousands of dollars. I truly think that they are entitled to be able to negotiate with the seller in good faith. Being bullied is unacceptable in this forum. I hope they can polish up their email demeanor in the future with potential Car Guru customers.
16 people found this review helpful.
Nov 2, 2016
Great experience!!
Oct 7, 2016
Hassle free sale. Friendly knowledgeable staff. Took a few extra days to receive the vehicle but overall a pleasant experience.
Sep 15, 2016
Dealer misled me about the color of the car and would not make it right. I ended up going elsewhere to trade my newly purchased car and losing over $2000 and paying taxes, fees all over again. Auto max did not treat me fairly.
7 people found this review helpful.
Aug 30, 2016
So far so good, pick up my vehicle tomorrow! Very responsive and knowledgable.
0 people found this review helpful.
Aug 25, 2016
They were lower then bigger dealers by about $1000. Service was GREAT.
0 people found this review helpful.
Aug 24, 2016
Went to test drive car and was definitely going to buy, but needed time to get everything in order. I worked with a man, I believe his name was Sal, and received a callback 2 days later asking when I was going to buy. When I said it would be a couple weeks and tried explaining why, he gave the typical salesman attitude, interrupted me mid sentence to say "Alright bye" angrily and hug up the phone. While he wasn't all that pleasant in person either, I was actually surprised by the rude, impatient, careless demeanor he had. Aside from his attitude, Sal showed a deceptive selling style. He did not even bring the correct car out. I showed him an email I received from CarGuru's about the car I was inquiring about, but he brought around a car a year older AND about $1,500 more expensive. Trying to give me an old, higher priced car to bump up his commission is what sales is about. BUT I specifically asked about a car and showed a listing and he completely disregarded that and tried to trick me.
15 people found this review helpful.
Aug 24, 2016
They called right away! So far so good
0 people found this review helpful.
Aug 13, 2016
The dealers were very professional and got back to me within 24 hrs. The car I was interested in was just as they had described. The process from start to finish was made easy and they worked with me to make my payment an amount I felt comfortable with. I would recommend this dealership to others looking for a good car for a reasonable price.
1 people found this review helpful.
Aug 10, 2016
Sburke10
Chris was nice but the cars I looked at weren't exactly what I wanted.
0 people found this review helpful.
Jul 18, 2016
Quick response
0 people found this review helpful.
Jul 2, 2016
Jmcc5071
Chris the salesman was great to deal with he was very nice. I did not buy from them but it was a low pressure situation and I would absolutely buy from them in the future. They didn't complicate the situation or make it stressful like most dealers have a tendency to do.
May 17, 2016
mfrank2000
I had a good experience, but I wish I'd known the car I was interested in had been in two accidents before I drove out there. Otherwise, great customer service and friendly team.
Apr 20, 2016
Took about a week to get back to me at that point I already had a new car
1 people found this review helpful.
Apr 18, 2016
Super helpful but not pushy would absolutely do business with them
0 people found this review helpful.
Mar 29, 2016
Good
0 people found this review helpful.
Mar 3, 2016
Mikeybop
No deal but did hear from them
Feb 20, 2016
This dealership will scam you. Went to see a available car, was "sold" when I went to see it. Months later I'm shopping the same vehicle. Receive an email saying price has dropped. When I went to buy the car they moved it to another location and raised the price back up! Very dishonest dealership, salesman Sal is rude!
11 people found this review helpful.
Feb 12, 2016
I inquired about a 2015 Nissan and Chris got back to me in within hours
Jan 6, 2016
They lied on the car mileage. The car had 10000 more mileage than what it was said online
6 people found this review helpful.
Nov 21, 2015
Didn't even bother to detail the car and spoke to me like I was a child.
4 people found this review helpful.
Nov 18, 2015
SandyB52
Dealer response was not timely, more than a day. When you need to replace a vehicle, you don't have that kind of time.
Nov 7, 2015
good
Nov 5, 2015
Easy to work with, got a good price for our trade in, and fixed the brakes that needed work a few weeks after purchase, no problem. Sales guy was Mike Hanley. Good job, guys!
Oct 25, 2015
Very straight forward. Of course, I knew what I wanted and knew what it was worth so I didn't waste time haggling....
1 people found this review helpful.
Jun 25, 2015
Good follow up by Dealer. I decided timing wasn't good but would definitely look into Automax again if in the market for another car.
Mar 28, 2015
Salesperson and inventory are great. Be cautious with financing.
Mar 1, 2015
too far to travel to location
0 people found this review helpful.
Feb 10, 2015
Rude salesman, will not negotiate.
2 people found this review helpful.
Oct 30, 2014
To good care of me..good service.
Aug 17, 2014
My experience with automax was pretty good until we discussed financing. They have good inventory and even better prices but I would only buy from them if I had the cash to buy outright.
Aug 2, 2014
The response was good . When I went to pick up my car cause they needed to paint the bumper , I found out that they had painted the bumper the wrong color and nobody knew until I pointed it out . So I had to live it there for a few more days .
Jun 5, 2014
Took care of all the minor issues a week after I bought the car with no questions asked and no cost!
May 23, 2014
Imoutanames
Great! Franks Awesome!!!
Apr 4, 2014
Has nice vehicles no doubt BUT Horrible, Terrible and inconsiderate staffs at this place! Was going to buy the car on the spot that day and salesperson was just down right lazy and didnt care for the sale! This place lost a great client and sale!
2 people found this review helpful.
Mar 29, 2014
Good
Feb 6, 2014
chelsruni
great
Feb 2, 2014
Good status
Jan 24, 2014
klynch
Scheduled apt with salesman. We arrived on time , however sales person still had not arrived to work. Another sales person showed car but was unable to answer some questions about car.
Dec 30, 2013
Frank was amazing!!! He answered all of questions and got me a great car at a great price when I was being turned down by everyone because I didn't have a cosigner. I am beyond pleased with the service I got.
1 people found this review helpful.
Jan 12, 2013
The Baton Rouge rep e-mailed me
Sep 21, 2012
They were responsive & helpful on the phone, but I never drove the 2 hours to deal with them face to face so I can't fully comment.
Nov 30, 2011
Great experience!!!!
Sep 17, 2011
Chuckm
Our Ridgeline was purchased by Automax from an auction house. While it was in good shape, our biggest problems were with what the dealer did not tell us or lie to us about. Their service dept lied also. Where do I start? 1- When you buy a car you expect keys. The salesman did not tell us only a valet key was available. I consider this omission a lie. 2- We were told that it would take 4-6 weeks to get us the title even though we paid cash. This was a lie. Plus, we could not register the car without it. 3- The wheels had locking lugs, but there was no key to be found and this fact was also omitted. 4- I asked that about 7 things be taken care of before we picked it up. I called and I was told by our salesman that they were all done. They were not. I suspect his service guy said they were done and he never checked to be sure. I can only guess that this isn't the first time his service man lied to him, so why didn't the salesman at least check. Then their service guy argued with me and we had to wait while he did what I asked him to do. We could have settled things over the phone if he had told our salesman that it wasn't done. 5- There was an intermittent check oil level light. The service man could have ordered a switch for this because there was a Honda bulletin about the switch problem. Instead he and the salesman insisted they never saw this problem. While it was intermittent, we saw it while we test drove it and also when we picked it up. Because of the other lies, I would bet that this was just another lie. There was definitely a trend at this dealership. In the end we decided we no longer wanted to deal with our salesman. We contacted the money manager Stewart. He was instrumental in getting us the title the next day. Plus, he said he would see if he could find if there were any keys. Due to being a holiday weekend and the places this vehicle traveled it took him time to check his other dealership and the auction house for keys. However, in the end we got two new sets of keys overnighted to us yesterday. He offered to program them for us for free if we came back to their location, but due to the distance from our house, I decided to pay to have them programmed at my local dealer. I also paid to have the old wheel locks removed and new ones installed. It was still under warranty, so my dealership took care of the oil level switch. My wife and I would rate this dealership a one star if it were not for Stewart. Also, the body shop did a good job replacing a punctured bumper cover and some places that needed touch up paint. However overall it was a frustrating experience. I would like to find another internet site that would warn buyers about this dealership or anytime a car has been purchased at an auction according to the Carfax. Please let me know if you have any suggestions.
5 people found this review helpful.

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