AutoMax Preowned Leominster

728 Central St
Leominster, MA 01453

Sales: (978) 716-2961

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All reviewers have been verified to have contacted this dealer – Learn More
Sep 27, 2017
Made me drive all the way there to tell me the truck was sold. Not a good way to do business.
3 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from AutoMax Preowned Leominster:

Thank you for your feedback. We apologize for the inconvenience. Unfortunately, we were unable to earn your business on one of our trucks. If you are still in the market we would like to put you in the right vehicle at a great low price! Contact me directly so we can assure your next experience is a positive one! The Automax difference!

Nicole Brown
Customer Relations Manager
Automax Preowned Leominster
(978) 751 8880
Aug 28, 2017
They are posting wrong information they don't even have this vehchel, the person who spoke to me on the phone don't want to see me ,the associate at the dealer want me to show a semelar car . Playing beet and swich.
2 of 4 people found this review helpful.
Is this helpful? Yes | No
Aug 26, 2017
SCmustang2014
I was slightly hesistant on dealing with a dealership other than an actually manufacturer specific dealer as I did not know how the experience would go....but I was pleasantly surprised. Nicole Brown was my saleswoman for the 2016 F150 I just purchased, and man was she on the ball. Usually when I buy vehicles, the salespeople usually know nothing about the vehicle being examined, but she knew the vehicle inside and out. It was refreshing that she clearly had done her homework. She also was a very sweet girl and she made the process smooth and enjoyable. Also, Patrick Sullivan was a big help in transitioning from my mustang to the truck I purchased and was very pleasant to deal with as well. Would recommend Nicole, Patrick, and auto max preowned Leominster to anyone.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 20, 2017
Went and test drove this car, everything was great except for a few problems with the brakes. So, they said we'll put it in the shop tonight and tomorrow morning come back and we can close the deal. I got all excited that we got such an awesome deal, and could barely sleep that night. Next morning I wake up and get a call, they sold the car. I was so disappointed I didn't even have words. Someone had come in after I left and offered more money, so they dropped us and went with him. Very dishonest dealership, would never return.
10 of 10 people found this review helpful.
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Aug 13, 2017
Matthew was nice,the. vehicle is a little pricey for the mileage I think,overall i would recommend my friends.
Is this review helpful? Yes | No
Aug 6, 2017
By phone and e-mail I tried to communicate with them. The "web" manager knew nothing of the truck. He referred me to the sales manager who turned out to be out for a week on vacation. I talked to a salesman who couldn't answer my specific questions about the trucks engine. I e-mailed back to the internet manager my questions suggesting that perhaps someone from the service department would be knowledgeable. No reply. No sale.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Jul 28, 2017
The Internet sales rep that contacted me was very nice and professional. She set up an appointment with the sales manager named Patrick. I drove about an hour and a half to see the truck. When I arrived at Automax the sales person said Patrick was inside but he could help me instead. He never introduced himself or told me his name. He took the truck out for me however he did not know about any of the features. He did not know if the truck even had Bluetooth in or not and said he didn't feel comfortable telling me one way or another because he sold someone a car with Bluetooth once before and it ended up not having Bluetooth and that made a problem for him. I was kind of shocked by that. I had to sit in the truck and fiddle with things on my own. Overall he had a very take it or leave it attitude and didn't seem to care if I purchased a truck there or not. I should have asked for Patrick again but I had enough and just moved on.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jul 27, 2017
Sam was really great to work with. He helped me and my boyfriend out a lot. He even helped us get insurance set up when we ran into troubles. We loved the car and were sold on it almost immediately. Sam was very personable and friendly so it was an easy buy and a great experience.
Is this review helpful? Yes | No
Jul 14, 2017
Merana33
5
Very communicative. A bit of confusion at the dealership, they'd never heard of the person I was instructed to ask for. However the salespeople were very friendly and helpful. One wrinkle is that to get the listed price you HAVE to go through one of their lenders. Otherwise it's the higher price listed on their website.
1 of 2 people found this review helpful.
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Jul 14, 2017
May experience was good until i went to pick up vehicle they knew i was coming to pick it up and that i live in Walpole 53 miles away the fuel in vehicle was on empty the gas station where they get gas was closed the manager gave employee a credit card to put in gas. When he returned the gas gage was still almost empty. He informed me the manager told him to only put in five dollars worth. And i had to put in gas to make sure there was enough to make the trip home. Inspection of vehicle was not done because no one informed us that they needed plates to do so. So i had to use two and ahalf hours of my time to bring it over to thier Framingham location to get inspection. Quick to close the deal poor on communication and service
2 of 3 people found this review helpful.
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Jun 18, 2017
Guru99ZH4
They show low prices to get you interest. My experience went like this Truck: $23995 Good deal if you finance for at least 3 months with them Financing 9.99% interest. My bank 2.9% Tax title registration $2700. Actual cost $1556. They would not sell me the vehicle unless I bought gap insurance through them at. $795 My bank's gap cost $300 And they cannot make you buy it that is against the law. I called them 15 times they called me twice. Low pressure = we are spending our time trying to get the most out of you we can. They get a cut of every penny they can hide in your loan. At the end of the day that nice truck is still sitting on there lot only they are asking more for it because the price changed three time online while I was trying to buy it. Don't waste your time!
12 of 13 people found this review helpful.
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May 27, 2017
They listed the van and did not have their act together, they reschedule my appointment three times and one was when I was on my way there to do the paperwork and Make The 20% down payment they ask for. They refused to make arrangements with me ( a buyer not a shopper) to close the deal. After me calling them 9 times in 24hrs I give up and purchase a van from elsewhere.
12 of 13 people found this review helpful.
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May 16, 2017
lewsengreen
The dealer posted a low price. I corresponded with the seller through e-mail, confirmed that the price listed on the site was correct. I called again the next morning before I headed to the dealer, I let them know I was driving a long distance and I expected to make the purchase when I arrived. I drove nearly two hours in the pouring rain, arrived to be told that the price on the site was a typo. Given the fact that I confirmed the price more than once, had that confirmation in writing, I truly believe this was a sleazy tactic to get me on their lot. I would not trust this seller and I certainly did NOT purchase anything that day.
16 of 17 people found this review helpful.
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May 9, 2017
great follow up. Didn't buy a car here but liked their follow up
1 of 7 people found this review helpful.
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May 8, 2017
Short call, they do not negotiate. I don't pay sticker. End of call
5 of 7 people found this review helpful.
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May 6, 2017
Kelz27
The price listed is only of you get the loan through them...
14 of 15 people found this review helpful.
Is this helpful? Yes | No
May 6, 2017
Ankit Madan
They price the cars cheap to attract you to the dealership. Before leaving for the dealership (50 miles ) I called them and asked the price and got the email confirmation of price. On reaching the dealership they did not acknowledge the price they confirmed on email BEAWARE of this dealership...
18 of 20 people found this review helpful.
Is this helpful? Yes | No
Apr 22, 2017
Couldn't be happier, Sam is a great guy to work with all around great deal on a great car!
1 of 5 people found this review helpful.
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Apr 6, 2017
They had great follow through and represented the car with a no pressure attitude.
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Apr 5, 2017
Sprint_10266
Good human relation. Very friendly. Good service
1 of 4 people found this review helpful.
Is this helpful? Yes | No
Mar 2, 2017
Very responsive. Helpful in my search. Ended up going with a different vehicle from another lication
1 of 4 people found this review helpful.
Is this helpful? Yes | No
Feb 22, 2017
Sales person very rude told me they could not help me at all. Very disappointed went down there twice and they WOULD not not offer any assistance. Will never recommend them to anyone.
6 of 7 people found this review helpful.
Is this helpful? Yes | No
Feb 21, 2017
They couldn't find the car. It doesn't get any worse than that. Sorry guys. Take some accountability!
5 of 6 people found this review helpful.
Is this helpful? Yes | No
Jan 28, 2017
Although salesperson was very nice he was the only one there on a busy Sunday. We had to wait about 45 min just to talk to him about test driving a car. Something just didn't seem right- you are forced to finance through them even if you want to pay cash.
14 of 15 people found this review helpful.
Is this helpful? Yes | No
Dec 19, 2016
Hburk
Excellent!!
0 of 7 people found this review helpful.
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Oct 24, 2016
Dealer has friendly and helpful
2 of 7 people found this review helpful.
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Sep 26, 2016
Excellent service with hassle free salesmanship. Professional staff took care of all issues and got me my car straight away.
3 of 6 people found this review helpful.
Is this helpful? Yes | No
Sep 18, 2016
OSVALDO2K
Excellent customer service, Dealer contact to me quickly with affordable offer
6 of 7 people found this review helpful.
Is this helpful? Yes | No
Aug 13, 2016
Geofd
no pressure sale able to walk around check out things they let you come to them
5 of 7 people found this review helpful.
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Jul 26, 2016
I think what kept me from buying at this location was we could not settle on a trade in value of my vehicle. They do have a nice line of cars. And the staff was professional
6 of 7 people found this review helpful.
Is this helpful? Yes | No
May 22, 2016
Associates were responsive and courteous. I did not buy their vehicle though because I found one that better matched my needs.
6 of 8 people found this review helpful.
Is this helpful? Yes | No

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