Auto World

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2501 W Whittier Blvd, La Habra, CA 90631

Sales: (562) 690-2500

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Dec 23, 2016
I have purchased many cars in my lifetime. I have never received the extraordinary experience that I did in working with Auto World. In the process, I had the pleasure of working with Ivan (Sales), Moe (Finance) and the owner Mostafa. From my first call with Ivan, a buying process I have never personally experienced began to unfold. When I arrived at Auto World, the vehicle I had talked about with Ivan was waiting for me to step in and demo "on my own". Ivan told me to drive the car and away I went. The norm is for the sales person to accompany the customer on the demo. This demonstrated trust and honor for me as a customer. Mostafa (the owner) personally inspected my trade in and offered me a fair price. He explained how he arrived at his decision and taught/showed me things about my car that were not explained to me when I originally purchased my trade in car at a large Mopar dealership. Mostafa, the owner of Auto World was patient, thorough and compassionate. Moe (Finance) at Auto World was equally patient with me in determining exact down payment and deal flow items, like payment, term, warranty etc. To this point, I was more than impressed, never once feeling like I was "being sold". Where Auto World really earned its stripes, was when I "got cold feet" and returned the vehicle. Where they could have simply told me "the deal was done and live with it", they didn't. Instead, they completely and compassionately understood my concerns and worked with me on returning their car. This is not only admirable, buy inspiring and in my experience having previously sold cars professionally, highly uncommon. We have all heard “war stories" about the purchase of the car where the dealer doesn't come out of the story alive. These people are the most honorable, easiest men I have ever transacted with, and as mentioned early on, I have purchased a fair number of cars over my years driving. Based on the foregoing...who wouldn't want to purchase a vehicle from Auto World?
3 of 3 people found this review helpful.
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Response from Auto World:

Barry, we have been blessed having you. Thank you so much for everything
Nov 21, 2016
Ivan was very responsive. Holding off on buying the truck for now.
2 of 4 people found this review helpful.
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Response from Auto World:

Thanks a lot. Happy to help and pleasure to have you at Auto World
Read 8 old reviews
Sep 27, 2014
Auto World has the "Dream team" I was looking to buy a Porsche Boxster and contacted several dealers, this one was different in their professional response from the beginning. Jaxson was so professional on the phone and Mostafa was phenomenal when he discussed payment and finance options. I have learned later that both have been the same business for a LONG time. They send me a driver to pick me up and they were very confident about the condition of the car that if I did not like it, they would give me a ride back home, no questions asked. They welcomed me in a Royal way when i arrived and the car was absolutely BRAND NEW. The paperwork process after that was nothing to do with a typical car buying process, friendly atmosphere with a lot of fun. I ran the car by my mechanic after the purchase and he told me that i technically got a brand new car that has been serviced before the sale exactly as they said. I have to call Mostafa-Jaxson team "the dream team", they are really the dream come true for any one in the market for a quality used car at a real great price.
0 of 1 people found this review helpful.
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Sep 13, 2014
roseaa
Highly professional and knowledgeable staff. 5 star facility and very clean cars. Absolutely different than all others that i have been to.
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Aug 12, 2014
I bought a SUV from Autoland and took it home and someone told me I paid too much. I took it to my mechanic and he told me it need engine work. I returned the car in less than 24 hours and told them what was wrong Jackson was very rude and disrespectful and wasnt happy about me returning the car like it said in the contract. Now he is leaving me nasty voicemails that he is going to take me to court. But Monique was very nice :-) Don't go here!!
1 of 1 people found this review helpful.
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Aug 12, 2014
Dealer was very unreasonable & stubborn. He wouldn't allow a mechanic do a pre purchase check even if I paid extra to have it done on his lot. He told me people were waiting in line to buy the car full price if I didn't. The car's still there.
1 of 1 people found this review helpful.
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Jul 15, 2014
No room for negotiation
1 of 1 people found this review helpful.
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Jul 14, 2014
Purchased the car from Auto World on July 13, 2014. I was extremely happy with the professional way Monique handled business and how prompt she was in answering all my questions and returning my texts.
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Jul 7, 2014
Great customer service, unfortunately my daughter did not like the color of the vehicle
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May 28, 2014
Enjoyed working with the gentlemen there. Even though we found a car more suitable for our needs elsewhere, I would highly recommend Auto World.
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