Auto House of Southington

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910 Meriden-Waterbury Trpk, Plantsville, CT 06479 - Map & Directions

Sales: (860) 276-2100

Today 9:00am - 4:00pm
(Closed Now)
show business hours
Sep 18, 2016
Increased price around $2000 when I was going to look at it.
2 of 2 people found this review helpful.
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Aug 28, 2016
the salesman was very pushy, to say the least, and not professional. while speaking to him over the phone, he wanted to know if I'll pay cash, or finance the car, or I'm going to finance thru his dealership, or from my bank before I can see the car. his rationale was: the car is in the warehouse, he has to bring it to his dealership. when I got there, I was not well received. not surprised, but I would not go there any more under no circumstances.
1 of 1 people found this review helpful.
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Aug 3, 2016
Mark was great, unfortunately I did not get a chance to connect with him on this car due to work schedule. But if I am ever in need of a car again, I will call this dealer. Thanks
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Jul 27, 2016
Strange! He called about my inquiry of this car asked if I would like to look at this car and then I told him that I had just that morning read on the internet that VW had proposed a software modification and replacement of the catalytic converter as a fix to the emissions problem but the government didn't think that would remedy the problem so I asked what he knew about this. He then excused himself for about 2 minutes and came back and said the car was no longer available and he had to get going because he had about 12 people waiting for him.
1 of 1 people found this review helpful.
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Jul 10, 2016
Delightful staff
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Jul 6, 2016
John and team are top notch, I bought a bmw and I will be buying my next truck from these guys .
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Jul 2, 2016
John Frione got back to me and answered my questions.
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Jul 1, 2016
Great experience. Staff was awesome, very little pressure.
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Jul 1, 2016
Excellent
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Jun 23, 2016
hfr1577
Great overall experience. Salesperson Mark was courteous, professional, and straightforward. Although this dealer has extremely high end vehicles for sale, he made us feel very comfortable and valued as customers, even though we were buying one of his least expensive offerings. Vehicle was exactly as described, and priced much better than similar vehicles with many more miles at other dealers. Well worth the 4 1/2 hour round trip drive.
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Jun 6, 2016
Great customer service
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May 26, 2016
Terrific dealership! Angelo called me back 20 minutes after I emailed Auto House. They had exactly what I wanted. There was a trade-in involved and said what I thought it was worth, John agreed and the deal was done. I went to Honda to get an extra key made and they did a complete safety and systems check while they fixed a factory recall about part of the door lock. Honda came back and said the CR-V was in fabulous condition and only needed a couple of fluids changed. WOW!
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May 18, 2016
Bobcat_419
Dealer response was very honest
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May 17, 2016
Very accommendating and willing to assist ...
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May 16, 2016
Overall it was fine, very nice dealership. Although I decided not to purchase at this time, they were very professional and answered all my questions. The dealership was responsive in getting back to me and listened to all my needs.
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May 14, 2016
Dealer got back to me firm on price. NO DEAL
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May 11, 2016
Great interactions with John. I did end up purchasing at another dealership before I made it to Auto House. Otherwise, I am quite certain I would have made a deal with them.
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May 3, 2016
Not customer friendly. I like the car a lot but I compared the price to one I had seen. The owner came between myself and the sales person and told me "go buy the other one" and something to the effect of why am I here if the other one is cheaper. I thanked the salesman for his time and left
1 of 1 people found this review helpful.
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Response from Auto House of Southington:

Margaret, we are sorry that you feel this way. The conversation we had was cordial. We are surprised you interpreted our conversation in this manner.You informed our Salesman, Angelo, that another dealer had the same vehicle as us for thousands less.When questioned as to where the vehicle was, you told us that it didn't matter.We then asked you if the vehicle you were comparing with ours had accident history, you then informed us that accident history didn't bother you. Bottom line we would love the opportunity to earn your business,however,we aggressively price our inventory so you don't have
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Apr 29, 2016
Very nice. Received email within a few hours and received call that car was sold. They did tell me they just got it in a few more that I can look at if I was still interested I was more than welcome to stop in to take a look
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Apr 23, 2016
car with 4000 mile was sold but I bought a 2014 luxury mercerdes E 350 with 6000 miles in very good condition. great car and great dealer
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Apr 20, 2016
They are very good. Responded quickly. And followed up
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Apr 16, 2016
jsh53
Excellent place to purchase a high end vehicle. Experience was good, car was as advertised.
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Apr 4, 2016
Have appointment today for test drive. They responded within one day.
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Mar 31, 2016
Great
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Mar 12, 2016
JMGutysh
bad,stil have not got back with me about my trade in
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Mar 8, 2016
prelude17
Great buying experience.
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Feb 7, 2016
Quick response. Great staff
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Jan 11, 2016
Timely informed car was sold.
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Nov 22, 2015
Very nice
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Nov 16, 2015
Good experience no pushy salesman
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Oct 23, 2015
Dealer responded, I bought a new Range Rover from them.
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Sep 23, 2015
Drbrock
Nice vehicles!
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Sep 15, 2015
The better deals in Connecticut
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Aug 27, 2015
They responded promptly and was very nice and accommodating on the phone!
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Jul 6, 2015
A no nonsense dealer, what you see is what you get. I did not feel that they were trying to pull a fast one on me. I am very happy with my purchase, and the people I dealt with. Would purchase from them again.
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Jun 23, 2015
Love my new truck...
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Jun 14, 2015
Courteous, knowledgable staff. A fair deal with no hard selling.
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Jun 7, 2015
MarlyLew
Positive experience! Start to finish, Mark and John were very helpful in putting me into a nice, clean car! I love it!
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Apr 20, 2015
rushed and didnt get everything ready in timely manner to get legalities set
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Mar 26, 2015
Good to deal with.
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Mar 22, 2015
John's great. I arrived just after dealer closed, John still there. He was friendly and allowed me to road test and negotiate a price. Robert is nice also. Fairly priced and vehicles in very nice condition. I highly recommend them
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Feb 10, 2015
Vehicle why over priced, only came down $2,000 without snow plow. Not a fair price for the year and condition of this vehicle.
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Jan 10, 2015
I called about a Mercedes and was told it is not there, the owner had taken it home for the weekend. The cars don't get better letting owners/ employees use them in my opinion.
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Dec 26, 2014
Quick response but car already sold.
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Old Dealer Reviews

Aug 17, 2014
Even though I didn't purchase from Auto House the experience was pleasant. They were knowledgeable and friendly with no heavy push.
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Aug 11, 2014
Good
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Jul 24, 2014
Extremely smooth transaction!
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Jun 30, 2014
To laid back dont care additude
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Mar 24, 2014
Dealer responded to my inquiry.
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Jan 12, 2014
arrogant attitude
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Jan 11, 2014
Dealer responded quickly, very painless and quick buying experience. Will use again if they have a car I want
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Jan 2, 2014
Drove two hours to find out that the vehicle I was called about to come look at that morning had been sold.The whole thing was fishy.
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Dec 19, 2013
one email back, will not work on price,
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Nov 1, 2013
Fast response, no deal made.
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Oct 28, 2013
Fast response to email. Pleasant/no pressure sales in person. Reasonable pricing and Great Experience from start to finish : )
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Sep 6, 2013
Great service and a great price
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Jul 11, 2013
steve2fit
Great communication, honest, and willing to go the extra mile to make your purchase a smooth one.
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Jun 17, 2013
He responded back quickly, but after he contacted me, I went in another direction.....as far a the car search was concerned!
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Jun 10, 2013
This dealership only deals in cash (although the prices are fair) and it is not their policy to offer any warranty at all.
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Jun 2, 2013
Easy to talk to, no pressure sales talk. They let the car do the talking.
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May 29, 2013
Very courteous and helpful.
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May 28, 2013
John, was very professional and offered a great product at a very fair price. Dave
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Apr 8, 2013
This dealership is the best kept secret in Connecticut.
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Mar 15, 2013
Good
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Jan 19, 2013
Very friendly & well run made a deal that was good for both of us
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Dec 14, 2012
Uproar13
45
Dealer sounded very professional over the phone and was honest about the questions I asked.
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Oct 5, 2012
a bit slow on communication
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Aug 6, 2012
I bought a BMW from this dealer and could not be happier with the service that I received. They went over and above expectation.
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