Auto Gallery of Romeoville

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15050 S Independence Blvd, Romeoville, IL 60446
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Sales: (815) 834-9100

Closed Today (Mon)
show business hours
Apr 10, 2015
Excellent because I bought the car!!!
0 of 1 people found this review helpful.
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Old Dealer Reviews

Jan 29, 2015
Cars had issues. Not very helpful on financing.
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Jan 4, 2015
Pretty good customer service! Reasonably priced vehicles!
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Nov 24, 2014
I usually dismiss overly negative reviews, but take a moment and read this. I was told this 04 HCH was "ready to go", but only after driving 3 hours to look at it (I was specifically looking for a HCH), did I immediately notice several things wrong, check engine light on (codes related to O2 sensors/Cats), coolant cap was missing, heater/AC didn't work, serpentine belt was missing, incorrect 12V battery, rust on bottoms of doors (again told no rust), and the trip meters were showing average mpg of 37 (with more than 1200 miles), when HCH should get 40-45 without issues (rated at 48). Now some of these issues are minor, but several are pretty major issues, HCH's have 3 O2 sensors and 2 Cats, none of which are cheap. After confronting at least 2 different salesmen (not sure if English was a primary language for any of them, no offense intended, just that it was hard to communicate), they were shocked to hear about all these things (to be fair they acknowledged up front that the coolant cap was missing but would get one), and gave the excuse that they just got it on the lot and hadn't been checked over yet (why up for sale and "ready to go" if it hasn't been checked out). Then they wanted me to take it on a test drive (coolant cap still missing) and had the audacity to ask me to commit to purchase the car before doing any of the work to fix the issues. Guess they figured they could sell it to someone else who wouldn't notice or know to look. Without initiating any discussion of price, I was flat out told they were not going to negotiate on price, "not a penny" to be exact. I never did get to talk to the person I spoke to on the phone. Way too many red flags at this point, no matter how far I drove or how much I wanted the car there was no way I was going to wait around all day to see if they could even fix these. Its stressful enough buying a used car, much more so when you are dealing with shady salesmen. Needless to say I walked, and found a better 05 HCH1 about an hour away for more than a $1000 less. Yes a lot of this review has been about this car in particular, but when a salesmen is willing to let you drive 3 hours to look at a car that is "ready to go" but is anything but, it speaks volumes about the kind of character and integrity, and since I dealt with no less than 3 different salesmen I have to assume it is not just a single person but the mentality of the whole dealership. Its ok if you think I am out of line or one of those crazy people that drama just follows, its your money your spending not mine. Do yourself a favor avoid this place like the plague.
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Sep 10, 2014
It was very helpful .
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Mar 27, 2014
first dealer said title not available and i left my no.and i called today they said car sold .if they dont everything ready for car they waist our time and they dont add in any sites
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May 16, 2012
Prompt courteous response to info request. Sales representative helpful and quick with email and phone contact.
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