Auto Experts of Utah

5443 South 320 West, Murray, UT 84107 - Map & Directions

Sales: (801) 528-9019

Service: (801) 953-1786

Today 10:00am - 8:00pm
(Closed Now)
show business hours
Nov 15, 2016
They will make you pay far more than the quoted price of the car ($499 doc fee + $399 safety and inspection charge). They quoted $9700 for $7995 car.
1 of 1 people found this review helpful.
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Nov 3, 2016
Profissional work!!
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Oct 28, 2016
Dealer made contact promptly My circumstance did not allow a visit to the dealer
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Oct 18, 2016
I left a detailed review on dealerrater.com. In short, I believe that this dealer practices in classic bait and switch tactics. The 2014 Acura RLX that I inquired about has been on the cargurus.com site for 237 days and still is. When I inquired about the vehicle, I was told that is was sold. When I suggested that they remove sold vehicles off of the website once it was sold, I was told that the car was in fact not sold, just on hold. My guess is that it is on purpetual hold and is bait to lure prospects to their site. Be wary of this dealership.
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Sep 27, 2016
They were very easy to work with. They had the car I wanted and it was in excellent shape. Had it checked out by my mechanic and he passed it with flying colors. Win/Win
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Aug 14, 2016
I will begin by saying that I read all of the other reviews, from others and my feelings were mixed about this dealer.However I gave it a try . First you can check their inventory all day long, I requested couple test drives. Cars they sell are really in fantastic condition. Most are in pristine condition. When I decided to purchase a car, I felt no pressure at all. My salesperson was a guy named Diego. Going thru all the paperwork went very easy.No pressure again.Beside all the regular, standard fees, I was offered an extra car protection for another five years. After I declined we skipped that and paperwork was finalised. Their prices are very competitive when compared to other dealers. Bottom line it was a pleasant car buying experience and I was very happy with it. Diego was very easy to work with. Auto experts of Utah are one of the best car dealerships I dealt with.
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May 25, 2016
They are friendly and answers your questions. I'm turned off by the refusing to talk about the price.
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Mar 27, 2016
Wonderful, Thiago is the best!
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Mar 27, 2016
This was the most accommodating and nicest experience buying a car, ever. At 64, and 19 cars later, that is saying something. They go over the top, with a most unassuming establishment. Just a small dealership, on a highway, between two small towns. Even an objection over scratched trim on the inside, resulted in a new one installed with a back-up camera upgrade to my 2012 Accord. Not only will I recommend them, if I look for a car again, and I will, I will try them first, and give them an opportunity to find what I'm looking for, if they don't have it, before going to another dealer.
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Mar 25, 2016
good
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Mar 13, 2016
ChariseM
Replied and contacted me right away. Egar to help.
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Feb 28, 2016
This dealer never contacted me online, but I liked the selection of cars, so I went to see what I could find anyway. The people there were very nice, but they wouldn't negotiate on the price at all, although the price was reasonable. I am extremely glad that I took the time to read previous reviews about the paperwork! They try to sneak in gap insurance & warranties that are unnecessary! We saved $3000 by carefully reviewing the paperwork. Also, the car didn't have any floor mats, & the ones they gave us didn't match. There was s screw in the tire & the place they sent us to get it fixed was too busy to help us. Overall, I am happy with the vehicle that we purchased, but this definitely isn't your top quality car dealership as far as service goes.
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Dec 7, 2015
Great deals but pay attention to the paperwork. You do not need gap or a warranty. It adds 3,000 to your loan.
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Nov 10, 2015
They were good to work with. Their pricing was very competitive.
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Oct 17, 2015
I received great service and a great deal by Auto experts of Utah. They were very open and upfront with all the questions I had. Even after I bought the car their customer service was great. Will definitely be back for my next car purchase
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Aug 24, 2015
Decent cars at good prices, but the sales reps do not communicate openly with customers or answer questions clearly. Higher fees than most dealers and they do not negotiate at all on price. Not a good experience.
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Jul 22, 2015
I was impressed at the start with the no pressure atmosphere. However when we entered into the office to fill out the paperwork, they added an additional 3,000 dollars to the sticker price of the vehicle. And they will not budge whatsoever on that. I'd rather buy a new car for 19,000 dollars than a used Honda Accord with 74,000 miles for 16,000 dollars, which is what they were asking. It just doesn't add up. I wasn't happy with that.
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Jul 16, 2015
They won't budge on the price, but overall very good
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Jun 20, 2015
They were responsive, but came off as stereotypical used car salesmen
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Mar 6, 2015
Wouldn't give a vehicle history report. Maybe it was the neighborhood, but there was a general feeling of the place being sketchy.
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Feb 18, 2015
decided not to buy.they did respond and were polite
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Feb 16, 2015
Nice and cars were good but they were not negotiable at all
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Jan 26, 2015
good response time
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Old Dealer Reviews

Oct 30, 2014
Both cars listed were sold when I called........and they still remain pin your website. I don't think they are reliable
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Sep 21, 2014
Low pressure, very patient and spent lots of time with me. Gave honest opinion with respect to my overall budget and purchase price. My salesman was Ron and Diego and Will helped me with my finance. It wasn't high pressure sales. Nice and friendly.
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Sep 16, 2014
Five stars across the board. My experience with Auto Experts of Utah exceeded my expectations. I had been shopping around for a car for three months. I discovered Auto experts and purchased my car the next day. The prices, service, and overall experience cannot be beat. The Salesmen were so kind and patient. They aren't pushy at all and they are there to help serve you. I was probably a nightmare of a customer I couldn't decide between two cars and they sat there with my for over three hours helping me figure out which car was truly best for me. They have your best interest at hand. I could go on for a really long time about Auto experts because I have only positive things to say but I will leave it at this.
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Sep 6, 2014
Not pushy! loved the experience, they took care of us. Surprised by how smooth the experience was. Just bought a Saturn Sky
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Aug 1, 2014
Great buyer experience, Thiago, Diego, William and Gustavo thank you all for the professional and friendly customer service provided, you guys are the best.
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Jul 28, 2014
They could never produce the bait and switch teaser car. Still no pictures. This scammer used a deal that was too good to be true to get my info. Shame on you!
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Jul 24, 2014
I came across Auto Experts of Utah by chance, and I was curious as to the great cars they had on display. After a quick conversation, they recommended the perfect car for me. I was pleased with their service. Instead of having a stressful car shopping moment, I actually enjoyed the experience because of their help and relaxed environment. Thank you, Auto Experts of Utah!
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Jul 24, 2014
My best experience buying a used car. Honest and upfront people to work with. They gave me a fair price for my trade and a great deal on the car I purchased. Great experienced, could not be happier.
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Jul 22, 2014
They don't response to quickly
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May 13, 2014
They just are out of this world, 5 stars costumer service!!!!!!!!!
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May 9, 2014
Overall we had a great experience, very reasonable prices, and thankful for the care we were given.
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May 9, 2014
Exceptional Guys !! We are repeat customers & would be again! These guys are full of integrity : We trust them to give us the best deal for our money ! Highly Recommend them for all of your car needs!
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Apr 22, 2014
So Far, I have had a great experience purchasing my jetta. The process has been relatively fast and the compromise a win for me as well as the dealer. Thiagos customer service was exceptional.
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Apr 8, 2014
Our car buying experience with Auto Experts of Utah was professional and an enjoyable time as we were met with very friendly and helpful employees. I rate our experience 5 stars because of this fast,friendly and professional service. Thank you!
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Apr 4, 2014
Ronkvic
Making a deal with Auto Experts of Utah has been easy and enjoyable. Tehy made it simple w/no long sales pitch or extremeous informative. They let me direct the experience instead of pushing themselves onto me - Quick, Simple & Easy! My way of doing business!
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Mar 27, 2014
Lied about a car listed. They didn't have it. The add was to drive traffic to their dealership.
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Feb 20, 2014
Jamesrav
Art was very Friendly and informative sales well. Well manered and respectfull. It was a pleasure working with Art through this purchasing process. Great Job.
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Feb 15, 2014
Matos
5
Very good customer service, great cars , and they gave me a really good deal. Thanks Auto Experts guys, you guys got a customer for life!!!
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Feb 13, 2014
Cost to expensive for to old of car and to many miles for cost.
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May 30, 2013
both cars on the internet were sold didnt remove ads
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