Auto Concepts

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501 S Richards St, Joliet, IL 60433 - Map & Directions

Sales: (815) 724-1044

Closed Today (Sun)
show business hours
Jun 2, 2016
My experience ended on the phone. Spoke to an individual on the phone around 345 pm on the friday of memorial day weekend. From the start of the coversation he seemed rushed and didnt really car what I was calling about. I had said I got caught in some traffic and wouldnt be there till around 445 my gps said, when I know they close at 5. He said I wouldnt be buying the truck that day but could come walk around the truck with only 15 min. Understandable. With a rushing voice he said we will be closing at 5 for sure and exressed it being memorial day and he would be out of there by 5. Repeating that multiple times. With an hour left to drive to see this truck I day should I just turn around not to waist either of our time. (Which could be taken in a rude way I guess) he responds with sounds good and then hung up on me. This turned me away from a truck I had a check for in my hand. All well I will go somewhere with better customer service.
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Feb 24, 2016
Called about a couple of there diesel trucks for sale and was impressed with there good customer service. Answered all my questions and learned a few extra things. Auto Concepts knows there trucks and knows how to treat people. 5 star experience*****
0 of 1 people found this review helpful.
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Jun 25, 2015
I would have like to receive a call but email was okay.
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Old Dealer Reviews

Aug 8, 2014
Well I want to start by saying that i did purchase a Super Clean2000 model F 250 deisel and it is a great truck, Mike the owner was straight to the point just as i was myself and things couldnt be better. The guys at Auto Concepts are a good group of people and i would recomened these guys to anyone looking for a good quality truck.. Thanks alot Auto Concepts...
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Aug 1, 2014
I had a wonderfully pleasant experience buying my F-250 from Auto Concepts. I must say, they are to the point with a no smoke and mirrors sales approach, but everyone was very helpful and I was able to find a great truck from a large selection of rust free diesel trucks. Thanks for showing me terrific options and finding my perfect truck!!! My 6 month quest is finally over but I couldn't be happier (:
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Jul 31, 2014
Huge waste of time! Auto body shop that could care less if you are there to buy or not. I was ready to buy and power driver seat didn't work. Asked if they would fix it and they said they might get to it the following week. Not the type of company I want to spend my money at. Great looking trucks, but make sure you do your homework. DL
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Jul 14, 2014
Made what was a potentially very bad buy for us very right. Could't be happier with the honesty and integrity if this dealer.
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May 6, 2014
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Sep 14, 2013
Great people to work with when purchasing a truck with knowledgeable friendly staff. They advertised "clean southern trucks" and let me tell you, large selection of super clean rust free trucks. Great experience!!!!!!!
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