Austra Motors

15626 Hawthorne Blvd
Lawndale, CA 90260

Sales: (323) 688-5433

Today 10:00am - 7:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 21, 2017
I emailed them (Iman and Danny) about a CLA 250 via CarGuru, they replied me promptly. Next day, i was there and made a deal within 2 hours. I did the auto loan there and my loan went to Wells Fargo. Danny was very responsible and served the customer very well professional. When we had questions about the vehicle, he found out the information to us immediately. I found an issue on the car after few days and called them. They didn't argue or fingerpoint, then they fixed it for me with no cost. Highly recommended!!!
Is this review helpful? Yes | No
Oct 15, 2017
It was fine, they informed me the car was sold.
Is this review helpful? Yes | No
Sep 22, 2017
Professional and approachable.
Is this review helpful? Yes | No
Sep 3, 2017
Nice
Is this review helpful? Yes | No
Aug 3, 2017
letia
Danny was excellent, professional and timely. I found a different car to purchase. Nothing but praise for him & Australia Motors.
Is this review helpful? Yes | No
Aug 2, 2017
Great
Is this review helpful? Yes | No
Jul 25, 2017
Went to dealership, good customer service skills. Good knowledge of the cars hes selling.
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May 16, 2017
GuruXFGK
Great response time
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Mar 18, 2017
It couldn't have been better!!!
0 of 1 people found this review helpful.
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Mar 16, 2017
I have never been cussed out for just asking a question. I was going to get the 2010 r350 Mercedes-Benz. I test drove the car and out of 1st gear either the trans or the engine had a problem. So when we returned me and the owner took it for a drive and he noticed it. So he said he would check it out. So on Monday I called to ask about it and then he said he was not going to do it and he said I could take it to Mercedes-Benz after i buy it and have it checked. Then he want on the say its a Blank used car what do you expect for it to ride like a new car. Not sure if he just wanted to sell to someone that do not know about cars or what but it canceled the deal for me the car was $13,900 then they added $2000 plus tax and lic. $17,700 for this car that might have issues. I told the owner I did not do anything for him to talk with me like that. You treating me like that before I drive off I can just imagine what it would be like with a problem with the car. 1.Jerking out of 1st gear 2.Inside rattle 3.Outside exhaust rattle 4.Accident reported Buyer Beware!
31 of 31 people found this review helpful.
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Nov 30, 2016
Danny was very prompt in all communications and went far above and beyond to ensure our experience was a tailored one. They worked around our schedule, accommodated a visit with family members to preview the car when we couldn't get there and were fully honest in their communications. Austra motors is a trustworthy dealership that will meet you where you are at to ensure you are feeling heard and your needs are met. What a wonderful experience!
4 of 6 people found this review helpful.
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Nov 10, 2016
Dealer stated they didnt run my credit when i got an inquiry. Dealer kept raising the down payment. Not trustworthy.
19 of 20 people found this review helpful.
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Aug 31, 2016
very nice person called and since it was manual transmission I was not interested. Very nice person called.
1 of 5 people found this review helpful.
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Aug 12, 2016
There response is perfect and be in the same time of my email.
2 of 4 people found this review helpful.
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Aug 8, 2016
I did not buy yet. But Danny the salesman was very polite and stayed in touch with me. I intend to visit them when I am ready to buy. The seem to have some good prices for a convertible But at 6'5" I'm not sure whether the in-andout of the car is comfortable for me.
1 of 3 people found this review helpful.
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Jul 24, 2016
Cd isn't have what I was looking for but overall good prices and excellent customer service
2 of 2 people found this review helpful.
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Jul 19, 2016
Nice everything except want automatic, other wise perfect.
0 of 2 people found this review helpful.
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May 24, 2016
Great customer service and very professional
2 of 3 people found this review helpful.
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May 6, 2016
Fabian was super nice and honest. Finally got the car I wanted!
1 of 2 people found this review helpful.
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Apr 22, 2016
Salesman sounded disinterested. Knew the car I was looking for...he called me...asked about type of transmission...he replied "automatic" I asked how many gears. Said he'd call me back ...never did.
8 of 8 people found this review helpful.
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Mar 5, 2016
missbelladea
I called to ask about the condition of a car advertised and asked if there were any scratches or dents etc. before going to see the car. They told me nothing was wrong with the car. When I got there I had to hunt someone down to help me and then they brought the car over and it had major scratches on it and it smelled bad. They also were not informative or helpful when I asked questions. Buyer beware.
8 of 8 people found this review helpful.
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Feb 26, 2016
Customer service was fair
1 of 2 people found this review helpful.
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Feb 14, 2016
Very cool. They did their best to get me in the car.
2 of 2 people found this review helpful.
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Jan 2, 2016
Happy with my purchase. Anna was very nice and professional.
1 of 2 people found this review helpful.
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Read 32 old reviews
Oct 21, 2015
Great job
0 of 1 people found this review helpful.
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Oct 8, 2015
My overall experience was very pleasant and professional Anna was a sweetheart dealing with the financial portion of the the day
1 of 1 people found this review helpful.
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Sep 10, 2015
Great for everything but 1 thing. The ad for the car said it had a few details that the car didn't have ,(example) listed it had heated seats but didnt
1 of 1 people found this review helpful.
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Jun 18, 2015
Good
0 of 1 people found this review helpful.
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Jun 15, 2015
Overall, uncaring. Seemed to not care about making a sale. Maybe it is their attempt at being customer friendly?
2 of 2 people found this review helpful.
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Jun 13, 2015
The car lot looks like a junk yard. Some of the vehicles have spray paint cover up spots that they don't show in the pictures. The vehicle I looked at, looked really nice on the internet, but when I went and looked at it, it was junk. Tons of damage that wasn't shown in the pictures. I will never waste my time with this dealership agan.
5 of 5 people found this review helpful.
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Mar 31, 2015
Ana in finance was really helpful and very professional
Is this review helpful? Yes | No
Mar 24, 2015
Got the car
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Nov 2, 2014
We had a communication and the dealer tried to help. But we couldn't handshake on the price.
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Oct 14, 2014
They said they would sell me the car I wanted, but the morning before I was to drive (from another state) to pick up the car - they told me "sorry but the owner does not want to sell the car anymore... he wants to keep it for himself." What a low class & unprofessional car delaership. Horrible.
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Oct 9, 2014
I was very satisfied with the salesman. .he called me right away..we scheduled an appt ...saw the car test drove it..we made the deal...quick and easy..I loved the car it was well maintained it was clean all the cars in the lot were also well maintained. ..I would refer this dealer to a friend..if you are looking for a safe and no hassle no pressure kinda place ..this is the dealer to go to...thx guys !
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Oct 8, 2014
Dealer was easy to work with and this was a great transaction.
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Jul 21, 2014
Employees were very nice and helpful.
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Jul 2, 2014
Spoke only once, quick and to the point.
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Jun 30, 2014
Iman was honest. When I asked if the car had been in any accidents if told me that is was but I still got the car.
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Jun 24, 2014
Talk to 3 times , still waiting for cash out the door price
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Mar 15, 2014
price is fixed thus, no negotiation!
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Dec 11, 2013
Good
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Nov 23, 2013
prompt response, no conclustion
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Nov 15, 2013
Great sales Person
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Oct 22, 2013
Drove to this dealer and was not happy. Hood had rust and you could smell burning oil. Dealers need to indicate problems with car not just advertise a great deal when it's not. Car was not worth the price. I wasted gas driving from Ontario, Cal all the way to Lawndale.
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Oct 9, 2013
They responded appropriately although things got busy for me and I have not been by.
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Sep 19, 2013
They did call me back promptly. I did not go because I found the deal in irvine.
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Aug 15, 2013
Great people! Very honest!
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Aug 8, 2013
Dealer did respond
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Jul 1, 2013
Ok
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Dec 18, 2012
Were very helpful and got back to me in a timely fashion.
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Oct 11, 2012
Located the dealer thru CarGurus, sent them an email and they responded right away. They were very efficient and nice. My car runs great- I love my car!
Is this review helpful? Yes | No
Sep 1, 2012
I would rate them as friendly and presistent, but not necessarily honest
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Aug 12, 2012
Very knowledgeable and couteous. Iman was specific on directions to reach the dealership.
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May 1, 2012
The experience was great. I highly recommend this dealer. The car was exactly as described and they were courteous and not pushy. The salesman I dealt with was Don Moreno. All of the vehicles on their lot were of exceptional quality and from the research I have done online were very fairly priced. I would highly recommend them!
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Apr 6, 2012
Car made a noise
1 of 1 people found this review helpful.
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