Audi North Miami

In the phone they said that they were willing to negotiate the price; once in the dealership they wouldn't budge from the advertised price. eventually they lowered the price by $400. the car had some serious electrical problems (none of the multimedia buttons was functioning, Windows would open by themselves suddenly radio functioning sporadically...) I pointed out all issues they told i should look at a different car and I see that they still have not mentioned the electrical problems in the car description to this day.

Ridiculously aggressive. I have received about 10 phone calls, emails and even text messages in the space of a week. I told them by phone that I would follow up when I am ready, but they’re still calling me at all hours.

Great first contact - emailed me immediately I sent my initial enquiry. However, when I asked for photos of the vehicle (since there were none online) they said they would send some photos - but never contacted me again! Pity - I thought this was exactly what I was looking for - but guess I will never know now :-((

They took two weeks to return my request for pictures, then said it was sold

Excellent service! Would highly recommend

Was a smooth process

Good communication and response to email questions. Did not buy from them due to distance and shipping charges.

Excellent

They Made me felt Welcome & the Process was easy as 1 2 3 Wasn't any pressure 2 Purchase & When My Salesman Mr. Allmans was away from his desk He Co-Work ask was Everything OK☺ Do I Need anything 2 Drink etc... I would refer anyone 2 the Audi Team Keep up the Good work

Smooth and friendly. The best experience I've had in working with a dealership. They will have my patronage for life.

Good response time . Good talk. No deal because I'm a too cheap.

Really unknowledgable people at this place. I sent a very detailed message with what I wanted prior to driving 400 miles round trip. Apparently they didn't pay attention to my request, because they told me to come in for a test drive before even given me any solid numbers. I even told them I owned this vehicle before. I literally passed about 50 Q5s on my way to Miami and picked one of those up from a dealer who actually spent the time to see what I needed as a customer.

Fast response, great price, the only reason I didn't buy from them was because I found the same car for the same price much closer to where I live.

I purchased a used Audi from Prestige Audi and the 6 hour long process was awful. We had issues test driving the vehicles, moving over to finance, and post signature changes to information we were told about the car. To provide additional detail I will break down the issues into major and minor categories: Major: - Car we planned to buy was sold while we were test driving it - We were told the vehicle was covered by the manufacturer's warranty for another month after purchase, after signing all paperwork, we found out it expired a week prior to purchase. - We were told the car had two keys, and were handed a key without a fob ($600 to replace fob). When we threatened to walk and reverse the paperwork, they agreed to supply a new key fob. Minor: - Used cars are stored at a satellite lot, so if the original car you came to look at isn't the one you end up wanting, you need to wait 30+ minutes for your sales person to retrieve each car. - We informed the sales person that we had been approved for financing at 3%, they asked to see if they could beat that - we agreed, they ran our credit then provided us with offers a 6%+ - the finance person told us they were never told about the pre-approved rate. - We asked about the back-up camera since it didn't work. They told us because we just purchased the car they'd check it out for free, then when we brought the car in at the appointment time, they decided they would have to charge us. Overall this dealership is disorganized and incompetent. I've already taken the car to another dealership and found service there to be far superior. I dont think you can trust anything that they tell you at Prestige Audi.

After we agreed to purchase the Q7 listed and signed their purchase order confirming our intent; they sold it the next day. Horrible business ethic. .

Bad experience. Salesman was going to do paperwork so I could send deposit. Half hour later another guy called , said I had to wait 5 days because of "inventory rollover" 5 days later they sold car to someone else.

Dealer rep contacted me within 24 hours however the unit was already sold due to the great price..

Met every expectation; superb service. Culminated in the purchase of the car shown to the right.

Salesman was very pushy & didn't want to listen. I felt very uncomfortable speaking with him & felt sure that he was going to talk me into something I didn't really want. Recommend not to do business with them. I went to another dealership, met with a wonderful rep & had a terrific buying experience. Drove out in my NEW dream car.

This dealer really tried to work with me but I had a budget and the car they had available was just over my budget. Very friendly and helpful.

Very professional and the follow up was very engaging without being over bearing. We made a purchase and the experience was worth the trip.

very good salesman mr. frank enzinna he sold me the car and did every thing that i ask on the car backup sensers tinted windows.all done whith no problems

Sales person eager to help in any way.

contacted by email.

Very nice and qualified people, we bought there!

great, i bought a car from them

Very friendly. Negotiations were pleasant. Bryan was my salesperson so make sure to ask for him.

Not friendly no good customer service.my experience there was not a good one. I will not recommend a friend

Very good at contacting clients. Incapable to make deals negotiate or follow through any offer. They lack of professionalism

Was quick to respond, didnt make a sale due to finding a vehicle closer to my area.

Very good experience

We agreed to a price on the phone with their sales manager to be inclusive with all dealer fees. When we asked for the contract to wire the funds all these fees were tacked back on. So we feel they did not honor their deal. Very poor outcome.

Great sales team, very professional and friendly service

Was contacted next day with appointment set to meet with sales manager following weekend. Didn't make appointment due to purchased another vehicle in state but we're polite and helpful.

Very attentive to your desires . Clean and friendly atmosphere