Audi Newton

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34 Hampton House Road
Newton, NJ 07860

Sales: (888) 799-9124

Service: (888) 693-0664

Today 9:00am - 9:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Aug 8, 2017
I was interested in this vehicle they had for sale and was willing to pay cash, even after the fees were factored into the deal; however, due to the negligence of not sending photos of the vehicle after requested I will not be doing business. See the photo is a stock image of the vehicle so I don't know if there is any curve rash, dents, scratches etc. After contacting the dealership 3 times I've yet to get a response. Be careful fellow shoppers.
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Jul 13, 2017
jcjhunt
The photos audi A7 I was interested in didn't reflect the true condition of the cosmetics. The engine also started up sounding strange and the test drive was rough. The car was shaking. A second A7 in the lot that I didn't know about smelled like dog pee on the inside. Me and the two people I came with had throbbing headaches after the test drive from the unbearable smell or urine. Drove an hour to this disappointing experience.
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Jul 10, 2017
The salesman was good and thorough but they said my trade in was worthless. I ended up getting 18,000 for it somewhere else
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Jun 10, 2017
I wanted to come out to see the vehicle but the sales rep said the vehicle is not currently at the dealership (it is in storage) and I need to make an appointment to see it or test drive it. Sounded little odd that they don't keep the vehicle in the showroom but it's not a huge problem. I just didn't get a chance to check it out when I had the time to do so.
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Jun 1, 2017
Great dealership. They followed up. Unfortunately I got a car somewhere else.
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May 28, 2017
owm40
The car drives great. Easy process Steven was a good salesman
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May 15, 2017
Quick response and follow up.
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Apr 9, 2017
If I could give this dealer less than a one star rating I would. Vehicle was listed on carguru as 19k miles. I set up an appointment with salesman Steve to view the car. I made it very clear that I was driving 2 hours to view the vehicle. I set up a time and date for a test drive. When I arrived the vehicle actually had 26k miles on it and was Absolutely Filthy. There were many items in the vehicle including a child seat in the back, a stroller as well as many PERSONAL items. After test driving the auto and sharing my displeasure with several employees there was discussion that there could be some financial adjustment made for mileage. After waiting patiently to get this figure the adjustment was a pittance and was based off of a HIGHER price than had been emailed to me. DON'T waste your time trying to buy or view a vehicle at this AUDI dealership. They are unprofessional and give anyone in the car business a bad name.
6 of 6 people found this review helpful.
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Apr 5, 2017
jwrpc
I contacted .'A' Manager as advised to in their promotion to sell this poorly advertised Bentley "Super-Sport" I made 2 calls to the dealership with a promise to call me back. I asked if it was in fact a 'Speed' in my second call the Manager confirmed it was a "Speed" I received no return call after the second call promoted by myself. A simply request at no cost to the dealership. I am a real buyer for a GTC SPEED. But not from this dealer. I strikes me they should stick to selling vehicles they understand.
4 of 4 people found this review helpful.
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Response from Audi Newton:

I do not see a lead from Cargurus on the Bentley in the last few days. Please feel free to contact me if you need further assistance.

Carlos Girard
General Manager
Audi Newton
973-383-2626
Feb 17, 2017
They tried some sleezy dealer tactics to try and make us buy the car. Made us wait over 1.5 hours... twice! Do not work with Steve. He will try every trick in the book, not worth your time.
5 of 5 people found this review helpful.
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Response from Audi Newton:

Mike,
This review was just brought to my attention. If you would care to give me more detail I would like to see if I could help.

Carlos Girard
General Manager
Audi Newton
cgirard@audinewton.com
973-383-2626
Jan 14, 2017
Asked for lease quote. Told the car that I inquired about was sold. Asked for any other color with exact model and options and no one ever responded again. Bought elsewhere .
3 of 3 people found this review helpful.
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Dec 29, 2016
Colbyanderson
Dealer has good communication but their price is very deceptive. They add an additional $800 of dealer fees on top of the price shown and that's not including tax title tag.
5 of 5 people found this review helpful.
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Nov 28, 2016
Best dealership I have ever dealt with. Arthur was so professional and pleasant.
1 of 1 people found this review helpful.
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Nov 10, 2016
When we walked in there was a sales guy by the name steve. He spent 2 mins with us , handed the keys to the car. I wanted to test drive but the car won't start. I told him about the problem. He was on his phone talking to someone all this time and said I do not want to sound a jerk or anything but we just moved the car so, I do not know why it won't start, you are getting the best deal we cannot go any lower than this and continued with his phone call. Then handed us a piece of paper stating, please write your name because my boss is going to ask me , "why didn't you spend time with the customer?" and I have to tell him the reason and drove out of the lot. The thing is, I went to Audi newton as I received a call from them that they wanna earn this business but unfortunately they failed and I brought the same car elsewhere for a better price.
6 of 6 people found this review helpful.
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Sep 26, 2016
Cobluebear
Sales rep had good email communication.
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Sep 22, 2016
Good reaponse and attention. Not overbearing.
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Sep 3, 2016
Alv_2016
They were attentive to what I was looking for, great service
0 of 1 people found this review helpful.
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Jul 12, 2016
Quick response as well as friendly help.
1 of 2 people found this review helpful.
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Jun 13, 2016
Excellent communication. We have not bought the car yet but are very close to buying it. We mention to them that canguros rated the price of the car as above average and the accepted that and reduced the price.
1 of 2 people found this review helpful.
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Apr 15, 2016
This dealer was excellent. The staff was very professional and respectful. They were upfront and honest through the entire process including the asking price for the vehicle. i would certainly recommend purchasing a car from Audi VW of Newton.
0 of 1 people found this review helpful.
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Feb 11, 2016
All involved were highly responsive to my inquiries and also gave me the space while looking through their inventory. They worked very hard to see that my experience be a positive one.
1 of 2 people found this review helpful.
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Jan 31, 2016
Very friendly
0 of 1 people found this review helpful.
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Jan 13, 2016
They were quick to respond, very nice and professional! And i brought the vehicle!, very pleased!
1 of 1 people found this review helpful.
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Read 19 old reviews
Sep 18, 2015
It's a nice truck but they either didn't know about the leaky oil pan or they didn't want to tell people and lose a sale.
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Jul 26, 2015
Thank you
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Apr 30, 2015
DM42800
Didn't have the car I wanted, but the service and care that they provided while there was great. They have the info on the vehicle that I want and have called to inform me of any similar vehicles they've received.
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Nov 27, 2014
Perfect experience from beginning to end. I worked mainly with Jay, who was prompt, professional and honest. I would definitely purchase another vehicle from this dealership.
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Aug 19, 2014
Contacted dealer twice about the car got the run a rounds finally someone by the name of Steve called stating they never received any calls by my number b.s.they said that someone would be in contact while they were selling the vehicle thanks sondra.
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Jul 29, 2014
Wonderful to deal with very accomodating. Owner and staff went above and beyond defenitly worth the journey to newton
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Jul 26, 2014
Made an appointment after some phone tag drove the car and left with no sales pressure...overall good experience.
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Jun 3, 2014
Great deal, and one worth traveling for...
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May 7, 2014
It's ok
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Apr 29, 2014
The dealer was very responsive and pleasant. Although I ended up buying a Toyota-certified car near my home (Long Island), I would recommend this dealer for reasonable prices, and will consider them if I upgrade to an Audi in the future.
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Apr 4, 2014
All the people I was in contact with were very helpful and accommodating.
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Apr 2, 2014
seemed honest
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Feb 19, 2014
They no longer had the vehicle I originally contacted them about. But they took the time and they put my family in a very nice vehicle at a super price. I will definitely make the trip out there for another one. The hour and a half drive was more then worth it. Thank you everyone at Newton audi volkswagen.
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Feb 16, 2014
waiting over a month for dealer to get tags will not return my calls
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Nov 3, 2013
Very informative
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Oct 21, 2013
good
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Sep 2, 2013
Very promt response. Sadly not the car i am looking for
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Mar 9, 2013
Dealer responded went for test drive, sent emails with offer to dealer, which were returned undeliverable. Received voicemail from salesman returned back call left message, no return call back from dealership.
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Feb 24, 2013
Everyone there were friendly and treated us like we were family and did everything they could to have me take my car the sameday.
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