Audi Natick

Shopping at any Bernardi Auto Group location also gives you peace of mind,
even when you buy a used car. Because most of our used vehicles come with
a 5-year or 100,000-mile powertrain warranty*.

All new cars come with a powertrain warranty. But when the odometer hits a
certain number-thats it-warranty over. But not at Audi Natick. Buy from us and
well give 4 years of powertrain coverage on every new car from Audi Natick.
So, for example, when your Audi 4 year powertrain warranty ends, you still
have another 4 years of powertrain warranty with Audi Natick. Thats the
Bernardi assurance.

549 Worcester Street, Natick, MA 01760

Sales: (508) 433-7040

Service: (800) 355-8488

Today 9:00am - 8:00pm
(Closed Now)
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Featured Listings
https://static.cargurus.com/images/forsale/2017/02/25/04/14/2017_hyundai_tucson-pic-9177732298294138356-152x114.jpeg

2017 Hyundai Tucson Eco AWD Used Cars in Natick, MA 01760

Great Deal
$4,258 BELOW
Instant Market Value of $25,753

Price: $21,495

Mileage: 2,701

Location: Natick, MA 01760

Certified Pre-Owned: No Transmission: Automatic Color: Dazzling White Description: Used 2017 Hyundai Tucson Eco AWD for sale - $21,495, 2,701 miles with Bluetooth, Leather Seats, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/04/08/04/21/2017_audi_q5-pic-4826314426302604413-152x114.jpeg

2017 Audi Q5 2.0T quattro Premium Plus Used Cars in Natick, MA 01760

Good Deal
$2,452 BELOW
Instant Market Value of $42,442

Price: $39,990

Mileage: 5,372

Location: Natick, MA 01760

Average time on market: 21 days Certified Pre-Owned: No Transmission: Automatic Color: Ibis White Description: Used 2017 Audi Q5 2.0T quattro Premium Plus for sale - $39,990, 5,372 miles with Leather Seats, Sunroof/Moonroof, Premium Plus Package, Alloy Wheels, Technology Package
https://static.cargurus.com/images/forsale/2017/04/08/04/21/2017_audi_q5-pic-2253589606528735392-152x114.jpeg

2017 Audi Q5 2.0T quattro Premium Plus Used Cars in Natick, MA 01760

Good Deal
$2,273 BELOW
Instant Market Value of $42,173

Price: $39,900

Mileage: 5,373

Location: Natick, MA 01760

Average time on market: 21 days Certified Pre-Owned: No Transmission: Automatic Color: Ibis White Description: Used 2017 Audi Q5 2.0T quattro Premium Plus for sale - $39,900, 5,373 miles with Backup Camera, Sunroof/Moonroof, Premium Plus Package, Navigation System, Technology Package
https://static.cargurus.com/images/forsale/2017/04/01/04/53/2014_audi_q7-pic-3612080341285931437-152x114.jpeg

2014 Audi Q7 3.0T Quattro Premium Plus Used Cars in Natick, MA 01760

Good Deal
$2,109 BELOW
Instant Market Value of $32,099

Price: $29,990

Mileage: 65,736

Location: Natick, MA 01760

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Daytona Gray Pearl Effect Description: Used 2014 Audi Q7 3.0T Quattro Premium Plus for sale - $29,990, 65,736 miles with LE Package, Leather Seats, Premium Plus Package, Premium Package, Climate Package
https://static.cargurus.com/images/forsale/2017/04/11/04/37/2014_subaru_outback-pic-4705874197716947452-152x114.jpeg

2014 Subaru Outback 2.5i Premium Used Cars in Natick, MA 01760

Good Deal
$1,336 BELOW
Instant Market Value of $19,036

Price: $17,700

Mileage: 47,508

Location: Natick, MA 01760

Average time on market: 32 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Carbide Gray Metallic Description: Used 2014 Subaru Outback 2.5i Premium for sale - $17,700, 47,508 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/04/20/07/54/2016_land_rover_range_rover_sport-pic-5830772572669131962-152x114.jpeg

2016 Land Rover Range Rover Sport HSE Used Cars in Natick, MA 01760

Good Deal
$3,465 BELOW
Instant Market Value of $73,365

Price: $69,900

Mileage: 443

Location: Natick, MA 01760

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Aintree Green Description: Used 2016 Land Rover Range Rover Sport HSE for sale - $69,900, 443 miles with Navigation System, Leather Seats, Heat Package
https://static.cargurus.com/images/forsale/2017/02/28/04/20/2016_audi_a3-pic-1759815535670657098-152x114.jpeg

2016 Audi A3 2.0T Quattro Premium Used Cars in Natick, MA 01760

Good Deal
$1,797 BELOW
Instant Market Value of $28,787

Price: $26,990

Mileage: 4,199

Location: Natick, MA 01760

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Scuba Blue Metallic Description: Used 2016 Audi A3 2.0T Quattro Premium for sale - $26,990, 4,199 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/03/14/09/46/2016_audi_a3-pic-6795871382089643637-152x114.jpeg

2016 Audi A3 2.0T Quattro Premium Used Cars in Natick, MA 01760

Good Deal
$1,682 BELOW
Instant Market Value of $29,482

Price: $27,800

Mileage: 4,426

Location: Natick, MA 01760

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Brilliant Red Description: Used 2016 Audi A3 2.0T Quattro Premium for sale - $27,800, 4,426 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2017/03/18/04/17/2016_bmw_7_series-pic-4484663125253173328-152x114.jpeg

2016 BMW 7 Series 750i xDrive Used Cars in Natick, MA 01760

Good Deal
$7,759 BELOW
Instant Market Value of $84,749

Price: $76,990

Mileage: 15,690

Location: Natick, MA 01760

Average time on market: 37 days Certified Pre-Owned: No Transmission: Automatic Color: Magellan Gray Metallic Description: Used 2016 BMW 7 Series 750i xDrive for sale - $76,990, 15,690 miles with Sport Package, Leather Seats, Sunroof/Moonroof, Executive Package, Navigation System, M Sport Package, Climate Package
https://static.cargurus.com/images/forsale/2017/04/04/04/35/2015_bmw_3_series_gran_turismo-pic-679263358997279190-152x114.jpeg

2015 BMW 3 Series Gran Turismo 328i xDrive SULEV Used Cars in Natick, MA 01760

Good Deal
$2,877 BELOW
Instant Market Value of $29,577

Price: $26,700

Mileage: 21,565

Location: Natick, MA 01760

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Black Description: Used 2015 BMW 3 Series Gran Turismo 328i xDrive SULEV for sale - $26,700, 21,565 miles with Bluetooth, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/03/08/13/24/2017_audi_a6-pic-3149308986647483385-152x114.jpeg

2017 Audi A6 2.0T quattro Premium Plus Used Cars in Natick, MA 01760

Good Deal
$1,793 BELOW
Instant Market Value of $48,593

Price: $46,800

Mileage: 8,112

Location: Natick, MA 01760

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Oolong Gray Metallic Description: Used 2017 Audi A6 2.0T quattro Premium Plus for sale - $46,800, 8,112 miles with LE Package, Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Navigation System, Adaptive Cruise Control, Alloy Wheels, Bluetooth, Backup Camera, Premium Plus Package, Premium Package
https://static.cargurus.com/images/forsale/2017/03/30/04/52/2014_bmw_x5-pic-3674869960202427839-152x114.jpeg

2014 BMW X5 xDrive35i Used Cars in Natick, MA 01760

Good Deal
$1,712 BELOW
Instant Market Value of $38,612

Price: $36,900

Mileage: 44,290

Location: Natick, MA 01760

Average time on market: 27 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Carbon Black Metallic Description: Used 2014 BMW X5 xDrive35i for sale - $36,900, 44,290 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Premium Package, Climate Package, Luxury Package
https://static.cargurus.com/images/forsale/2017/03/04/09/33/2017_audi_a6-pic-2389420680116384473-152x114.jpeg

2017 Audi A6 2.0T quattro Premium Plus Used Cars in Natick, MA 01760

Fair Deal
$1,389 BELOW
Instant Market Value of $48,189

Price: $46,800

Mileage: 5,491

Location: Natick, MA 01760

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Java Brown Metallic Description: Used 2017 Audi A6 2.0T quattro Premium Plus for sale - $46,800, 5,491 miles with LE Package, Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Navigation System, Adaptive Cruise Control, Bluetooth, Backup Camera, Premium Plus Package, Premium Package, Climate Package
https://static.cargurus.com/images/forsale/2017/04/01/04/53/2014_audi_a7-pic-8690733370423031410-152x114.jpeg

2014 Audi A7 3.0T Quattro Prestige Used Cars in Natick, MA 01760

Fair Deal
$1,251 BELOW
Instant Market Value of $44,151

Price: $42,900

Mileage: 31,182

Location: Natick, MA 01760

Average time on market: 24 days Certified Pre-Owned: No Transmission: Automatic Color: Havanna Black Metallic Description: Used 2014 Audi A7 3.0T Quattro Prestige for sale - $42,900, 31,182 miles with LE Package, Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Climate Package
https://static.cargurus.com/images/forsale/2017/04/11/04/50/2012_audi_a4-pic-3544760874640527913-152x114.jpeg

2012 Audi A4 2.0T Quattro Premium Used Cars in Natick, MA 01760

Fair Deal
$791 BELOW
Instant Market Value of $17,781

Price: $16,990

Mileage: 48,178

Location: Natick, MA 01760

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Moonlight Blue Metallic Description: Used 2012 Audi A4 2.0T Quattro Premium for sale - $16,990, 48,178 miles with LE Package, Bluetooth, Leather Seats, Sunroof/Moonroof, Alloy Wheels, Convenience Package
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All reviewers have been verified to have contacted this dealer – Learn More
Apr 9, 2017
I drove over 100 miles one way to purchase a vehicle, had an appointment. When I arrived someone was already looking at the car, which is how dealerships work. But they allowed me to sit for 30 minutes waiting for the other people to return from a test drive. No one offered to show me anything else. Then someone came over and said "it's sold" you can't take it for a test drive but you can look at it. I knew that was the car I wanted I didn't need to look at it. Very disappointing
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 28, 2017
Estelle_1840
Yes, great service and quick call back! They are always ready to do business and will always try to get what the customer is looking for in terms of a vehicle that suits their need.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 9, 2017
Very professional and salesman made experience a positive one.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 14, 2017
Cal was very helpful,attentive,got back to me quickly and even gave me link to look at rubber matts for back of the car,answered all my questions ,may buy car from them ,great warranty ,beautiful car still looking for the one
Is this review helpful? Yes | No
Feb 1, 2017
Astra_2796
No experience. They responded to my inquiry promptly but that was the end. I did not Perdue it further.
Is this review helpful? Yes | No
Jan 21, 2017
A little frustrating. Used car I was looking at clearly overpriced compared to comparable cars at other Audi dealerships. They would not budge. I get an email 6 hours after I leave saying the price dropped $1000?!? I'm not in to the game playing; wastes time.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Audi Natick:

Hi Colleen,

   Sorry for the frustration - we adjust prices almost daily to meet current market conditions and available inventories. We are sure to notify clients immediately when a price is changed so they immediately can move on a vehicle if interested. We appreciate the feedback - although we aren't used to being people being dissapointed we saved them money! :)

Seth Marshall
General Manager
Audi Natick
Dec 30, 2016
Sales person assured me that the vehicle was in excellent condition. Drove 90 minutes only to find that the vehicle had a rear impact which was easily seen from a drive by...
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Audi Natick:

Marcia
   Thanks for the feedback. We are sorry the car was not in the condition you expected.  It was about to undergo the reconditioning process. We appreciate you considering us.

Seth Marshall
General Manager
Audi Natick
Dec 1, 2016
Only talked o them on phone, they were nice but I found a car on the same day from another dealer.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Audi Natick:

Thanks Fatou!

Seth Marshall
General Manager
Audi Natick
Oct 5, 2016
Answer right away. And even try to follow up if I'm still interested in the car
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Audi Natick:

Daniel,
Thanks - we appreciate the review!

Seth Marshall
General Manager
Audi Natick
Sep 26, 2016
Good dealer experience when compared to other dealers and the general slog of the car-buying experience. When I asked the right questions, I got the needed answers to make a good decision.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Audi Natick:

Ro,
Thank for the review.

Seth Marshall
General Manager
Audi Natick
Sep 10, 2016
I arrived to find the dealer could not give me the interest rate discussed on the phone. I was pressured into buying a warranty I didn't want to get a better rate. I WOULD NOT RECOMMEND this dealership to anyone. I also discovered my car is missing the Jack and handbook. TERRIBLE EXPERIENCE!!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Audi Natick:

Sandra,
    Sorry to hear your experience left something to be desired. I would like to personally connect with you to see what happened and - more importantly - how we can make it right. Can we speak?

Seth Marshall
General Manager
Audi Natick

Aug 7, 2016
Followed up right away. Very professional.
Is this review helpful? Yes | No

Response from Audi Natick:

Thank you , Cathy! Great review!

Seth Marshall
General Manager
Audi Natick
Jul 17, 2016
Quick and easy. Very nice
Is this review helpful? Yes | No

Response from Audi Natick:

Brandon,
    Thank you for the great review!

Seth Marshall
General Manager
Audi Natick
Jul 1, 2016
33Larry12
Prompt direct contact with follow-up
Is this review helpful? Yes | No

Response from Audi Natick:

33Larry12,
  Thank you for the great review!
Jun 25, 2016
We have a test drive scheduled for Monday, but so far our experience has been wonderful!
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Audi Natick:

Shawna,
Thank you!
Jun 18, 2016
Not impressed. Tried to low ball me on the trade and when I called them on it they said oh sorry we made a mistake. Not the mention the car had a broken front fascia which they didn't advertise.
Is this review helpful? Yes | No

Response from Audi Natick:

Doug,
   Sorry we couldn't come to terms on your trade. We use industry standard  appraisal software that polls thousands of websites to determine an accurate wholesale value for trades dependent upon condition and equipment. We do this to inspire confidence in the trade values and transparency in the process. The truck was still waiting for the fascia trim to be replaced but it will be. We would love to help you source another truck - let us know how we can help. Thanks for visiting!


Seth Marshall
General Manager
Audi Natick
Jun 7, 2016
Read poor reviews about these guys. Spoke to them about a truck they were selling, offered to put a deposit on it sight unseen. The salesman told me "No worries, we'll hold it for you." I was going to see the truck 7 days after thse emails were sent. 2 days before I'm ready to go see it the dealer calls to see if I'm still interested. I said of course, I can't wait. He says "Oh that's too bad. He had just found out the truck was being sent to auction and was no longer for sale" I was so upset at them. I'll never attempt to deal w/ them again. Very unprofessional.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Audi Natick:

Hi,
     We're very sorry the truck you were interested wasn't available.  We talked with you on 5/30 as soon as you submitted your inquiry regarding the truck confirming it was still in inventory.  The next day when it was slotted to go to auction (our normal process) we immediately called to tell you.  We'll happily provide you with the Vin# so you may locate it and hopefully it'll be even closer than 2 hours from you.  
We appreciate your consideration and would be happy to see if its still available at another dealership if you'd like in good faith.

Seth Marshall
General Manager
Au
 More ...
Jun 4, 2016
Knowledgeable staff and very helpful. Looked at the Q3, and what we feared was true - with the raked 5th door, the way back is very limited. Went with a Tiguan which has better 'packaging'.
Is this review helpful? Yes | No

Response from Audi Natick:

Thank you Rich! We appreciate your feedback and are glad you had a good experience!

Seth Marshall
General Manager
Audi Natick
May 18, 2016
Very good!
Is this review helpful? Yes | No

Response from Audi Natick:

Thanks for the 5 stars, Patti! We appreciate your review.

Seth Marshall
General Manager
Audi Natick
May 7, 2016
SreehariHegden
I showed my interest in a Honda CR-V car and next day I got e-mail from Audi Natick telling the car is available and I can test drive that day. However, within an hour a representative from Audi Natick called me and asked about my interest in the same car and at the end of the call he told the car is no longer available and it is already sold. The dealer also asked me about my interests in other models and told will send me the list of available cars by e-mail on same day. But I did not received any e- mail from them. I doubt the availability they show here are just for getting our contact information and the cars may not be actually available with them. I have also read similar reviews about this dealer.
Is this review helpful? Yes | No

Response from Audi Natick:

Sreehari,
     Thanks for the feedback. We are sorry the car sold in the interim. We did not have another car that met the qualifications you had but our inventory is online at all times. Rest assured our first interest is getting you the car you want and providing a great experience. We apologize for not connecting on this one.

Seth Marshall
General Manager
Audi Natick
May 7, 2016
Car shopping can be an exhausting and stressful experience, but that was totally eliminated by my purchasing my new Audi A5 from Audi Natick. My salesperson, Mike Pappano, was so nice, very helpful, respectful, but totally new his business. He made my process very easy and quick. The showroom and autos on display were so beautiful, that it was enjoyable to just sit and look at those gleaming new cars. Mike also introduced me to other managers and the immaculate service area. I am so happy with my new Audi and am hooked on these cars.. Audi Natick was a very positive experience and I recommend it highly.
Is this review helpful? Yes | No

Response from Audi Natick:

Janet,
Congratulations and thank you for the thoughtful review! Enjoy your new Audi!


Seth Marshall
General Manager
Audi Natick
Apr 27, 2016
Prompt contact.
Is this review helpful? Yes | No

Response from Audi Natick:

Thank you Robert! Appreciate the 5 stars!

Seth Marshall
General Manager
Audi Natick
Apr 25, 2016
Emailed me consistently. Kept me informed. Unfortunately, the car was already sold.
Is this review helpful? Yes | No

Response from Audi Natick:

Eric,
  Thanks for the review. Sorry we missed you on this one!

Seth Marshall
General Manager
Audi Natick
Apr 20, 2016
Excellent! Very responsive and accommodating as I was traveling a distance to see the vehicle. One minor blemish on the car which they rectified immediately!
Is this review helpful? Yes | No

Response from Audi Natick:

Vickie,
  Congratulations and thank you for the great review!


Seth Marshall
General Manager
Audi Natick
Apr 3, 2016
Very professional and a pleasure to do business with in my preliminary dealings with them.
Is this review helpful? Yes | No

Response from Audi Natick:

Matthew,
  Thank you for choosing Audi Natick and for sharing your positive experience!

Seth Marshall
General Manager
Audi Natick
Mar 18, 2016
very good people
Is this review helpful? Yes | No

Response from Audi Natick:

Sal,
   Thanks for the great review. We appreciate you choosing Audi Natick

Seth Marshall
General Manager
Audi Natick
Mar 7, 2016
Treated fairly could not agree on a final price but seems like a good dealership
Is this review helpful? Yes | No

Response from Audi Natick:

Ken,
   Sorry we couldn't make it work - thanks for the great review. We appreciate your thoughts!

Seth Marshall
General Manager
Audi Natick
Feb 28, 2016
Good
Is this review helpful? Yes | No

Response from Audi Natick:

Meagan,
    Thanks a lot! We love the 5 stars!


Seth Marshall
General Manager
Audi Natick
Feb 28, 2016
great to work with. No pressure.
Is this review helpful? Yes | No

Response from Audi Natick:

Thank you, Joyce! We appreciate your sentiment!

Seth Marshall
General Manager
Audi Natick
Feb 27, 2016
Made an appt to look at an x3. When we arrived the car hadn't been pulled out nor had hardly any in it. The salesman wasn't as knowledgeable about the vehicle as we were. The car was nice. They low balled me on my trade by thousands of dollars. Not willing to negotiate. Did not buy the car.
Is this review helpful? Yes | No

Response from Audi Natick:

Naomi,
    Sorry we couldn't make the figures work for you. We appreciate the feedback and will use it to improve our processes.

Seth Marshall
General Manager
Audi Natick
Feb 24, 2016
Great car. Igor was very helpful and stayed in contact after the sale.
Is this review helpful? Yes | No

Response from Audi Natick:

John,
    Igor appreciates your great response and we look forward to serving you in the future!

Seth Marshall
General Manager
Audi Natick
Feb 20, 2016
If there was no stars I would give that. They worked with me for 3 days on a q7 and the day we got close to the deal I get an email saying "sorry, that car was never for sale". Completely unprofessional and typical of car dealers. I would tell everyone to stay away from this company.
Is this review helpful? Yes | No

Response from Audi Natick:

Jeff,
Sorry it didn't work out. There was a miscommunication as to the status of the car. We sincerely apologize for the issue. We will use your feedback to make sure this does not happen again.


Seth Marshall
General Manager
Audi Natick
Feb 18, 2016
Highly responsive, terrific inventory, very unimposing.
Is this review helpful? Yes | No

Response from Audi Natick:

Dan,

   Five stars! We thank you for sharing!

Seth Marshall
General Manager
Audi Natick
Feb 13, 2016
5 Stars ⭐️⭐️⭐️⭐️⭐️
Is this review helpful? Yes | No

Response from Audi Natick:

Maurice,
   Thanks for the 5 stars!
Seth Marshall
General Manager
Audi Natick
Feb 3, 2016
It was great! They werent pushy at all and helped me make my decision easy!
Is this review helpful? Yes | No

Response from Audi Natick:

Francesco,
   Thank you for the purchase and for sharing your experience!


Seth Marshall
General Manager
Audi Natick
Feb 3, 2016
Solid response!
Is this review helpful? Yes | No

Response from Audi Natick:

John,
   Thanks a lot!

Seth Marshall
General Manager
Audi Natick
Feb 2, 2016
excellent car buying experience
Is this review helpful? Yes | No

Response from Audi Natick:

Trixie!

Thanks for choosing Audi Natick. We are thrilled to have you as a customer!


Seth Marshall
General Manager
Audi Natick
Jan 27, 2016
I was very satisfied....went up to look at a certified pre-owned A6 that was priced well; test drove 2 of CPO's and ended up buying a new A6 for a price I was not able to obtain at other dealerships, without a lot of hassle.
Is this review helpful? Yes | No

Response from Audi Natick:

Thanks Mark!
  Happy you chose Audi Natick!

Seth Marshall
General Manager
Audi Natick
Jan 22, 2016
Great communication, though it can be much. It's better than nothing though.
Is this review helpful? Yes | No

Response from Audi Natick:

Thanks Joseph!

Seth Marshall
General Manager
Audi Natick
Nov 23, 2015
Car just did not have options I was looking for. Dealer followed up promptly.
Is this review helpful? Yes | No

Response from Audi Natick:

Jason,
   Thanks! Sorry the car wasn't what you needed but welcome the next chance to help!

Seth Marshall
General Manager
Audi Natick
Nov 19, 2015
They were quick to respond and nice on the phone
Is this review helpful? Yes | No

Response from Audi Natick:

Thanks Raymond!


Seth Marshall
General Manager
Audi Natick
Nov 3, 2015
The best in the East
Is this review helpful? Yes | No

Response from Audi Natick:

Thomas!

Thanks for the review!

Seth Marshall
General Manager
Audi Natick
Nov 1, 2015
Mo did a great job answering my questions, the dealer did a great job prepping the car. Everyone was professional and helpful.
Is this review helpful? Yes | No

Response from Audi Natick:

Thanks Bill! We love the 5 stars!


Seth Marshall
General Manager
Audi Natick
Oct 13, 2015
Awesome,honest,& met me on my price kevin Shuster,was such a good salesman. My wife & cannot believe the good treatment we received. I bought a jeep trade in but it's Audi dealer, I if your looking for good quality cars, and honest people this is your place
Is this review helpful? Yes | No

Response from Audi Natick:

Randall,
   Awesome review and so happy you liked the visit!

Seth Marshall
General Manager
Audi Natick
Sep 19, 2015
Great dealership. Transparent and fair. Put the extra effort in trying to work a deal out.
Is this review helpful? Yes | No

Response from Audi Natick:

Marc,

   Thanks for review and thanks for recognizing the effort - your time means a lot to us!

Seth Marshall
General Manager
Audi Natick
Sep 11, 2015
Decent place. Their finance manager Marfa got me a good bank for the loan at a reasonable APR. The trade in supervisors underestimated my car's trade in value so it's best to check your cars value online first and among other dealers. I would ask for Junior or Igor as the sales men to chat with regarding a test drive and for repairs, go to the service advisor named Parker. All three men and the one women involved in my purchase all helped me secure what was in my best interest. Make sure you take your car back for its first routine check up after your first 14 days of routine driving. I had to fix a loose shock bump stopper since I drive in the streets of Boston. The roads along Bernadis dealership are all too smooth when you compare it to Boston roads. One thing my sales person forgot to get me was the vehicle car Fax. But all in all, the dealership is in a class of its own. Did I mention Starbucks and an excellent customer waiting area? It even features a small cubicle like lap top work station for those who can't spare a minute from their desk job or business. Free WiFi is a given.
Is this review helpful? Yes | No

Response from Audi Natick:

Thanks Alex!

Your thoughts mean a lot to us! Great review!

Seth Marshall
General Manager
Audi Natick
Sep 5, 2015
Excellent response and treatment once I got there
Is this review helpful? Yes | No

Response from Audi Natick:

Thanks Joe! Glad you had a great visit!

Seth Marshall
General Manager
Audi Natick
Aug 25, 2015
Jpcardillo
Best experience possible!
Is this review helpful? Yes | No

Response from Audi Natick:

Thanks JpCardillo.   We appreciate the kind words!
Seth Marshall
General Manager
Audi Natick
Jul 29, 2015
Worked with Jon. Great guy, very personable and informative. The only issue is that his manager couldn't get me what I needed on my trade or I would have purchased the vehicle I was looking at from him.
Is this review helpful? Yes | No

Response from Audi Natick:

Bill,
  Sorry the trade did not work out!

Seth Marshall
General Manager
Audi Natick
Jul 18, 2015
magbic
A very pleasant experience. Max, Aidan and Khaled were very professional.
Is this review helpful? Yes | No

Response from Audi Natick:

Magbic,
   Thank you - the team appreciates your feedback!

Seth Marshall
General Manager
Audi Natick
Jun 24, 2015
Someone got back to me quickly, was informative and helpful.
Is this review helpful? Yes | No

Response from Audi Natick:

Sharon,
  Thank you!

Seth Marshall
General Manager
Audi Natick
Read 18 old reviews
Jan 17, 2015
I did not buy from Audi Natick. I test drove a couple of cars but I think the one of the cars I test drove was already sold. The second car was sold the the day before I was to come in for a second drive. Audi was very helpful during my car search. We communicated via email which I prefer. They followed up but were not pushy. I wished they had informed me as soon as the car I was looking was sold. I would consider visiting them again for a future car purchase.
Is this review helpful? Yes | No

Response from Audi Natick:

Manny,
  Thank you for the feedback and for choosing us as an option. Thanks for the opportunity to serve.

Seth Marshall
General Manager
Audi Natick
Jan 16, 2015
Terrible. I would never recommend business to them. I thought it was just a bad experience for me, but came to realize they're just bad business. They selectively show respect to potential clients. Unfortunately, they can't distinguish a serious buyer. So I went to another dealership the next day and purchased the car of my interest there instead.
Is this review helpful? Yes | No

Response from Audi Natick:

Steven,
  Sorry to hear about your feelings. We apologize for any miscommunication as our valuable customers remain our focus.


Seth Marshall
General Manager
Audi Natick
Nov 21, 2014
Very professional and attentive.
Is this review helpful? Yes | No

Response from Audi Natick:

Thank you!

Seth Marshall
General Manager
Audi Natick
Nov 18, 2014
Bought this vehicle
Is this review helpful? Yes | No

Response from Audi Natick:

Luis,
Thanks for your business!

Seth Marshall
General Manager
Audi Natick
Sep 9, 2014
3 different sales people called or emailed. Did not have the q5 Audi I inquired about to begin with.
Is this review helpful? Yes | No

Response from Audi Natick:

Michael,
   Thanks for the feedback. Our apologies for the miscommunication.

Audi Natick
Jun 14, 2014
Infomative
Is this review helpful? Yes | No

Response from Audi Natick:

Anthony - thanks for the review! We appreciate it!
Jun 11, 2014
Vehicle was sold before I had a chance to make a purchase.
Is this review helpful? Yes | No
Apr 23, 2014
Exelent
Is this review helpful? Yes | No

Response from Audi Natick:

Thanks Jhon!

Audi Natick
Mar 17, 2014
I spoke with Bernardi concerning a lease - they handled my inquiry in a friendly and professional manner
Is this review helpful? Yes | No

Response from Audi Natick:

Thank you Lee!
Seth Marshall
General Manager
Audi Natick
Nov 28, 2013
upnatum
Went to see a used Audi A7. Sales rep couldn't find the car on the lot and then walked around holding key in air trying to set off alarm. No luck. Sales manager said car was upstairs, went upstairs, same drill. FINALLY someone said it was at the body shop. All in all, more like buying aused Fiat in Naples than a $60k Audi.
Is this review helpful? Yes | No
Oct 30, 2013
Great customer service, Oscar helped us with a great car. Was professional and very prompt with everything.
Is this review helpful? Yes | No

Response from Audi Natick:

Thanks!

Audi Natick
Sep 20, 2013
they were very good I did not buy the car I changed my mind
Is this review helpful? Yes | No

Response from Audi Natick:

Troy,
  Thanks for the kind review.

Audi Natick
Sep 15, 2013
They were very prompt with a call back. I made an appt to see the car on a Monday but they took a deposit on it over the weekend. The made sure to call me, before I made the trip which I thought was very considerate.
Is this review helpful? Yes | No

Response from Audi Natick:

Thank you Lou!
  
Audi Natick
Sep 1, 2013
Vehicle I was interested in was sold. All the people I dealt with were helpful and answered all my questions.
Is this review helpful? Yes | No

Response from Audi Natick:

Thanks David!

Seth Marshall
General Manager
Audi Natick
Mar 2, 2013
It was a sincere pleasure to work with Dan Schworm. He was honest, forthright, and reasonable. If I were to make another purchase or recommend a comparable purchase to one of my friends, it would be through Dan.
Is this review helpful? Yes | No

Response from Audi Natick:

David,

  Thanks!

Audi Natick
Feb 23, 2013
Did not have the right car st the right price. Salesperson was very knowledgable and called frequently.
Is this review helpful? Yes | No

Response from Audi Natick:

Rex,
  Sorry we didn't connect!

Seth Marshall
General Manager
Audi Natick
Dec 25, 2012
Quick response, but the car did not have the features I wanted.
Is this review helpful? Yes | No

Response from Audi Natick:

Genti,
  Sorry the car did not meet your needs but thanks for visiting!
Audi Natick
Sep 19, 2012
Prompt and courteous follow up.
Is this review helpful? Yes | No

Response from Audi Natick:

Thanks, Julie!

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