Audi Gwinnett

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3190 Satellite Blvd NW
Duluth, GA 30096

http://www.audigwinnett.com

Sales: (888) 708-3652

Service: (888) 847-8594

Today 9:00am - 9:00pm

(Open Now)

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Sales Reviews (45)

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XuanLan

Jun 11, 2017

They do good

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Marcus

Jun 6, 2017

Great experience, this Company is first class all the way

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Dlkiehl2

May 10, 2017

We made an appointment for me to see the car, but it was sold before I got there. The sales person notified me so I didn't make an unnecessary trip. Very considerate.

1 of 1 people found this review helpful.

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GuruQ26W

May 5, 2017

I was approved for the car but the sales rep completely made me feel like I wouldn't be approved for the car with her negative demeanor and attitude. I never test drove the car.

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Walter

Mar 24, 2017

Excellent

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Kumar

Mar 21, 2017

Excellent! Carrie is awesome!

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Lindsay

Mar 1, 2017

They contacted me and we discussed the car. I did not buy from them but they were helpful!

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Ruth

Feb 24, 2017

Pleasant. Professional salespeople.

1 of 1 people found this review helpful.

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Jorge

Feb 21, 2017

Unprofessional! Dishonest! Extremely bad experience. Got approved told them to remove the car of the inventory ask them what was needed to hold that car! Salesman quoted! Don't worry boss the car is yours I already parked the car in the sold unit lot. Next morning got a text saying the car has been sold so I tried calling them but wouldn't awnser so I called the manager finally got a hold of him and he pretended that he didn't know who I was! I actually deal with him more than the salemas. Manager said I did not have a deposit he never ask for one and they knew I had 8 thousand dollars to put down. At the end he just didn't wanted to talk to me and never hold up to there mistake

2 of 2 people found this review helpful.

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Ron1947

Feb 12, 2017

Very good experience, still working with them.

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Shon

Jan 21, 2017

Quick to respond, however all but one of the several correspondence were auto generated. Felt a little like spam.

1 of 2 people found this review helpful.

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Keith

Jan 13, 2017

they were polite on the phone but i did not buy a car there.

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Alyson

Jan 11, 2017

Started out great, but no follow up despite my call and email to the salesperson.

2 of 2 people found this review helpful.

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UreyPatrick

Dec 2, 2016

Awesome experience with the purchase of the Audi A6 Premium Plus with Rick Case Audi Gwinnett. The sales specialist Sean-Dale was excellent and purchase was great. My overall experience was a five star.

0 of 1 people found this review helpful.

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Robmg3

Nov 19, 2016

Responded by email with follow-up ones, very rote and not personal

1 of 1 people found this review helpful.

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Robert

Nov 15, 2016

Got a automated reply but nothing else.

1 of 1 people found this review helpful.

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Jesse

Nov 14, 2016

Excellent

0 of 1 people found this review helpful.

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Cbpalmer

Nov 1, 2016

I talked to salesman for two days making arrangments for a smooth purchase since I live an hour and a half from this dealership. When I left the house everything was good to go, but when I was about to be at the dealership I got a call that they just sold the car. Bad business.

7 of 7 people found this review helpful.

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Boyce

Oct 10, 2016

I purchased the 2012 Audi Q5 and it is the cleanest and finest used car I could ever expect to purchase. Daniel was fantastic in his follow up and high integrity that he displayed. The sales manager and complete team were fine people to work with. I would highly recommend Audi Gwinnett as my best pick to buy an Audi. I really love driving this Audi.

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Zuly

Sep 25, 2016

Fast easy and they were all super helpful!!

0 of 1 people found this review helpful.

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sally

Sep 20, 2016

Very helpful in providing information throughout our car search. We drove 400 miles to get our car at this location, and it was worth it. Sonia was our sales person and she was excellent!

0 of 1 people found this review helpful.

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Alice

Sep 11, 2016

Marlene is an awesome salesperson. She ALMOST made me want to buy a car I didn't really want because of her gregarious personality. If a Jaguar convertible were available at your dealership, I would definitely buy it from Marlene.

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Jennifer

Aug 30, 2016

Dealer responded and was pleasant but I purchased with another dealership.

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Penny

Aug 24, 2016

My husband went to see the car, was left in the baking sun while they went to get the keys [this is Georgia, who doesn't ask people to wait in the air conditioning while they get keys????] Then when then car wouldn't start, they went to get a jump starter, leaving him in the heat outside again. He was given a card to fill out asking if he intended to buy a car today and if he required finance, and all my poor husband could think of was 'get me in the shade, please, it's 95% humidity, and almost a hundred degrees! Very sad state of affairs! We are looking elsewhere.....somewhere that really does put customers first.

4 of 4 people found this review helpful.

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Roxanne

Aug 21, 2016

Best experience I've ever had purchasing a vehicle. They where very attentive to my needs and made it very easy especially for an out of state purchase.

2 of 3 people found this review helpful.

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Beverly

Aug 8, 2016

We purchased this vehicle and they were wonderful. This was the cleanest and nicest of all we shopped for months.

1 of 1 people found this review helpful.

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William

Jun 20, 2016

The experience at this dealer was EXCELLENT!! I appreciate the honesty and courteousness of all staff there. Even those whom I was not directory working with came over and spoke. The atmosphere is very inviting!! I did visit another dealer in Atlanta prior and by far Gwinett Audi excels!! I did buy the car if that adds anything.

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Myra

Jun 17, 2016

Good! Friendly!

0 of 1 people found this review helpful.

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jck50

Apr 12, 2016

quick response

0 of 1 people found this review helpful.

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Raymond

Apr 10, 2016

Responsive

0 of 1 people found this review helpful.

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Lex

Mar 29, 2016

LIARS!! This rep named Greg, cared less about what I was looking for. I called before going and specifically told him what I was coming for. He took my number I got out there and, "OH! What I called about had just been sold 2.5 seconds ago!" A dealership that is so full of crap and money hungry they are not there to sell you a good car of your preference but a car that gets them THEIR commissions. Face deserves to be spat in wasting folks time like that blatantly lying!

3 of 3 people found this review helpful.

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Ms. Jackson

Mar 17, 2016

Nice, pleasant & professional!!!! Vern did a great job, ended up buying vehicle.

0 of 1 people found this review helpful.

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Breanna

Feb 1, 2016

Professional

0 of 1 people found this review helpful.

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Joey

Jan 12, 2016

Car was repaired after major accident damage reported on Carfax, along with 1 tire that does not match the other three. I was prepared to pay cash, but the negotiations never got that far. The sales manager was not willing to negotiate at all. I purchased an Escape from another dealer the next day with more features (navigation, panoramic sunroof, clean Carfax), the same miles for the same price. Guess the manager's poor customer service actually did me a favor.

2 of 2 people found this review helpful.

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Tracy

Dec 16, 2015

Didn't purchase from them, but the sales/management team was spot on with communication...invited me to visit several times.

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Chelsey

Dec 4, 2015

Tim Goodale was awesome! Quick and easy experience.

0 of 1 people found this review helpful.

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shayon

Nov 30, 2015

They were very inviting and treated me with respect. The car is a little above my price point but I would recommend this dealership to anyone.

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Greg

Oct 16, 2015

Once deal was confirmed finance manager was very abrasive rushed deal when asked questions appeared to be very agitated

1 of 1 people found this review helpful.

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awdailey

Sep 29, 2015

One of the best car buying experiences I have ever had.

0 of 1 people found this review helpful.

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Rich

Sep 17, 2015

Very Professional and was worth trip to purchase my car from them.

0 of 1 people found this review helpful.

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Playdemkeys

Sep 12, 2015

Nice fast

0 of 1 people found this review helpful.

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Danny

Sep 12, 2015

my search was for a car with a manual tranny. all they showed me was automatics

0 of 1 people found this review helpful.

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Stan

Sep 12, 2015

Very responsive. Didn't buy a car from them, but Daniel was incredible. Went above and beyond what any other Salesperson has ever done for me. Price was not his fault.

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Waringj

Aug 18, 2015

Very helpful sales team but a $695 dealer fee on top of the car price was a complete turn off for me.I found another dealership to purchase from instead.

1 of 1 people found this review helpful.

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Mike

Jul 19, 2015

Sales person lied about CPO coverage not being transferable when I mentioned I purchased another vehicle.

1 of 1 people found this review helpful.

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Read 13 old reviews

Robert

Apr 7, 2015

Great service

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Debbie

Jan 8, 2015

Got email from them

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Beth

Jan 6, 2015

Received mass generated response, but no personal follow up. Already decided to buy elsewhere so I didn't reply to auto email.

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Joel

Dec 27, 2014

Excellent

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Melissa

Aug 2, 2014

Jason was my sales rep and made my whole experience from the test drive to the purchase of my certified Audi A4 wonderful. I'm very satisfied with my car and it was beautifully detailed when I came to pick it up. I highly recommend Rick Case Gwinnett and Jason!

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Marcy

Jul 7, 2014

Advertised vehicle was sold three weeks ago but they still had car listed

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Mark

Jun 15, 2013

Dealership worked to make my experience a pleasant one they were professional and courteous.

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Ron

Jun 12, 2013

Most of their used vehicles are priced 20% over market value.

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Carl

Apr 8, 2013

Spent nearly an hour waiting on a salesperson as were other customers. Spending the kind of money I was prepared to spend on an A5 would require a bit better service for me. Went up the street to the Chevy dealer and bought a 2013 Camaro RS fully loaded and with great service. Thanks Audi!

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Owen

Apr 3, 2013

So-so experience. Beautiful location. Nice salesmen. But the sales manager was a bit of a puffed up tough guy/whiner. (I know, what a mix.) He expected me to be sooo grateful because he offered me a fair price for my trade-in. What did the dude want? Flowers? What a schmuck. But the sales person I spoke with, Munir, was great. Exceptionally nice guy. Go there. But watch the good cop bad cop routine.

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Divyaksh

Mar 28, 2013

They called days after I had first contacted; by then I had already bought my car

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Larry

Jan 10, 2013

Did not follow up after initial contact.

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Albert

Aug 27, 2012

Car was not ready when I went to test drive. Also had a broken tail light. Didnt call me back when they said. Expected more from a Rick Case organization

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