Audi Gwinnett

3190 Satellite Blvd NW
Duluth, GA 30096

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Sales: (678) 929-2674

Service: (888) 451-0213

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https://static.cargurus.com/images/forsale/2019/10/14/20/25/2017_audi_q7-pic-3506153228779359849-152x114.jpeg

2017 Audi Q7 3.0T quattro Prestige AWD Used Cars in Duluth, GA 30096

Great Deal
$3,670 BELOW
CarGurus IMV of $44,170

Price: $40,500

Mileage: 41,771

Location: Duluth, GA 30096

Average time on market: 31 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Night Black Description: Used 2017 Audi Q7 3.0T quattro Prestige AWD for sale - $40,500, 41,771 miles with LE Package, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Climate Package
https://static.cargurus.com/images/forsale/2019/09/20/03/38/2015_jeep_cherokee-pic-9169804460478096261-152x114.jpeg

2015 Jeep Cherokee Limited FWD Used Cars in Duluth, GA 30096

Good Deal
$1,863 BELOW
CarGurus IMV of $16,363

Price: $14,500

Mileage: 53,833

Location: Duluth, GA 30096

Average time on market: 40 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Deep Cherry Red Crystal Pearlcoat Description: Used 2015 Jeep Cherokee Limited FWD for sale - $14,500, 53,833 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Quick Order Package
https://static.cargurus.com/images/forsale/2019/10/23/02/18/2019_audi_a8-pic-6124151919170904081-152x114.jpeg

2019 Audi A8 L 3.0T quattro AWD Used Cars in Duluth, GA 30096

Good Deal
$6,732 BELOW
CarGurus IMV of $74,682

Price: $67,950

Mileage: 2,477

Location: Duluth, GA 30096

Average time on market: 48 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Glacier White Metallic Description: Used 2019 Audi A8 L 3.0T quattro AWD for sale - $67,950, 2,477 miles with Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Executive Package, Navigation System, Backup Camera, Climate Package, Luxury Package
https://static.cargurus.com/images/forsale/2019/06/20/21/56/2018_audi_q5-pic-2414843256386047219-152x114.jpeg

2018 Audi Q5 2.0T quattro Premium Plus AWD Used Cars in Duluth, GA 30096

Good Deal
$2,545 BELOW
CarGurus IMV of $36,345

Price: $33,800

Mileage: 20,428

Location: Duluth, GA 30096

Average time on market: 34 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Florett Silver Metallic Description: Used 2018 Audi Q5 2.0T quattro Premium Plus AWD for sale - $33,800, 20,428 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Premium Plus Package
https://static.cargurus.com/images/forsale/2019/09/27/21/19/2017_dodge_charger-pic-5562627172958418557-152x114.jpeg

2017 Dodge Charger R/T Scat Pack RWD Used Cars in Duluth, GA 30096

Good Deal
$2,284 BELOW
CarGurus IMV of $36,234

Price: $33,950

Mileage: 16,687

Location: Duluth, GA 30096

Average time on market: 32 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Pitch Black Clearcoat Description: Used 2017 Dodge Charger R/T Scat Pack RWD for sale - $33,950, 16,687 miles with Leather Seats, Power Package, Navigation System, Aluminum Wheels, Premium Audio Package, Heat Package, Premium Sound Package, Climate Package, Quick Order Package, Appearance Package, Audio Package, Bluetooth, Memory Package, Backup Camera, Sound Package
https://static.cargurus.com/images/forsale/2019/10/14/20/25/2018_audi_s5_sportback-pic-1376621906042465016-152x114.jpeg

2018 Audi S5 Sportback 3.0T quattro Prestige AWD Used Cars in Duluth, GA 30096

Good Deal
$2,307 BELOW
CarGurus IMV of $54,082

Price: $51,775

Mileage: 7,979

Location: Duluth, GA 30096

Average time on market: 23 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Navarra Blue Metallic Description: Used 2018 Audi S5 Sportback 3.0T quattro Prestige AWD for sale - $51,775, 7,979 miles with Sport Package, Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Light Package, Power Package, Navigation System, Adaptive Cruise Control, Backup Camera
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2019 Toyota RAV4 Limited FWD Used Cars in Duluth, GA 30096

Good Deal
$1,807 BELOW
CarGurus IMV of $31,757

Price: $29,950

Mileage: 7,832

Location: Duluth, GA 30096

Certified Pre-Owned: No Transmission: 8-Speed Automatic Description: Used 2019 Toyota RAV4 Limited FWD for sale - $29,950, 7,832 miles with Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/09/21/03/54/2016_bmw_x3-pic-1898382141692415026-152x114.jpeg

2016 BMW X3 xDrive28i AWD Used Cars in Duluth, GA 30096

Good Deal
$1,617 BELOW
CarGurus IMV of $24,117

Price: $22,500

Mileage: 40,323

Location: Duluth, GA 30096

Average time on market: 40 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Jet Black Description: Used 2016 BMW X3 xDrive28i AWD for sale - $22,500, 40,323 miles with Driver Assistance Package, Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Premium Package, Comfort Package, Climate Package
https://static.cargurus.com/images/forsale/2019/09/21/03/54/2016_audi_a4-pic-4937478264407811731-152x114.jpeg

2016 Audi A4 2.0T quattro Premium Sedan AWD Used Cars in Duluth, GA 30096

Good Deal
$1,247 BELOW
CarGurus IMV of $22,747

Price: $21,500

Mileage: 19,725

Location: Duluth, GA 30096

Average time on market: 40 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Ibis White Description: Used 2016 Audi A4 2.0T quattro Premium Sedan AWD for sale - $21,500, 19,725 miles with Convenience Plus Package, Leather Seats, Sunroof/Moonroof, Premium Package
https://static.cargurus.com/images/forsale/2019/10/17/20/35/2018_audi_q7-pic-6678381833132917622-152x114.jpeg

2018 Audi Q7 3.0T quattro Prestige AWD Used Cars in Duluth, GA 30096

Good Deal
$2,108 BELOW
CarGurus IMV of $57,058

Price: $54,950

Mileage: 10,325

Location: Duluth, GA 30096

Average time on market: 39 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Florett Silver Metallic Description: Used 2018 Audi Q7 3.0T quattro Prestige AWD for sale - $54,950, 10,325 miles with LE Package, Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Navigation System, Adaptive Cruise Control, Backup Camera, Climate Package
https://static.cargurus.com/images/forsale/2019/10/02/23/23/2015_honda_accord_hybrid-pic-7411484686110204875-152x114.jpeg

2015 Honda Accord Hybrid EX-L Used Cars in Duluth, GA 30096

Good Deal
$1,003 BELOW
CarGurus IMV of $16,953

Price: $15,950

Mileage: 53,224

Location: Duluth, GA 30096

Average time on market: 25 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Modern Steel Metallic Description: Used 2015 Honda Accord Hybrid EX-L for sale - $15,950, 53,224 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Premium Package, Alloy Wheels
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2018 Audi A8 L 3.0T quattro AWD Used Cars in Duluth, GA 30096

Good Deal
$2,227 BELOW
CarGurus IMV of $52,177

Price: $49,950

Mileage: 18,179

Location: Duluth, GA 30096

Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Brilliant Black Description: Used 2018 Audi A8 L 3.0T quattro AWD for sale - $49,950, 18,179 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Executive Package, Navigation System, Adaptive Cruise Control
https://static.cargurus.com/images/forsale/2019/10/01/22/39/2017_audi_a4-pic-3410018289642921160-152x114.jpeg

2017 Audi A4 2.0T quattro Premium Sedan AWD Used Cars in Duluth, GA 30096

Good Deal
$1,305 BELOW
CarGurus IMV of $27,255

Price: $25,950

Mileage: 17,022

Location: Duluth, GA 30096

Average time on market: 44 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Ibis White Description: Used 2017 Audi A4 2.0T quattro Premium Sedan AWD for sale - $25,950, 17,022 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels, Convenience Package
https://static.cargurus.com/images/forsale/2019/10/11/02/03/2016_nissan_altima-pic-8907159174768653540-152x114.jpeg

2016 Nissan Altima 2.5 SR Used Cars in Duluth, GA 30096

Good Deal
$912 BELOW
CarGurus IMV of $12,172

Price: $11,260

Mileage: 76,217

Location: Duluth, GA 30096

Average time on market: 29 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Super Black Description: Used 2016 Nissan Altima 2.5 SR for sale - $11,260, 76,217 miles with Backup Camera
https://static.cargurus.com/images/forsale/2019/10/17/20/35/2016_porsche_cayenne-pic-680249506019714393-152x114.jpeg

2016 Porsche Cayenne AWD Used Cars in Duluth, GA 30096

Fair Deal
$2,148 BELOW
CarGurus IMV of $36,648

Price: $34,500

Mileage: 41,452

Location: Duluth, GA 30096

Average time on market: 37 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: White Description: Used 2016 Porsche Cayenne AWD for sale - $34,500, 41,452 miles with Navigation System, Leather Seats, Backup Camera
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All reviewers have been verified to have contacted this dealer – Learn More
Sep 25, 2019
It was wonderful sales people were real intentive at understanding. Sean and April was real friendly and knowledgeable about the vehicle.Had a great experience with them even the finance staff was great.Thanks Jeff.
Sep 4, 2019
Guru1TVSS
Very Professional & great follow up.
Response from current dealership:
Excellent feedback!!!! Thank you so much for your positive 5 star rating of our Audi Gwinnett team!!! We look forward to taking care of your vehicle needs in the future!!!
Sep 4, 2019
Matador_4456
Very informative, seemed to have correct answers about the vehicle
Response from current dealership:
Awesome feedback!!! Thank you for your positive 5 star rating of our Audi Gwinnett team!!! We look forward to taking care of your vehicle needs in the future!!!
Jul 7, 2019
GuruDRSX8
Khurt provided great customer service...
Response from current dealership:
Thank you so much for your positive 5 star rating of our Audi Gwinnett team!!! We look forward to taking care of your vehicle needs in the future!!!
Apr 9, 2019
GuruLD3J9
Very good
Response from current dealership:
Thank you for your positive 5 star rating of our Audi Gwinnett team!!! We look forward to taking care of your vehicle needs in the future!!!
Mar 5, 2019
Gnatinga
They did attempt to contact me but, I must confess, I was prejudiced by some bad reviews of the dealership I read on line and I decided not to follow through. This probably was not really fair to them. Prices were good but I found a car with exactly what I wanted elsewhere at a great price
Response from current dealership:
Thank you so much for your positive 5 star rating of our Audi Gwinnett team!!! We look forward to taking care of your vehicle needs in the future!!!
Mar 1, 2019
The person who contacted me said their best price was what was online - the price was the MSRP on a 2018 car in February of 2019. Really??? When I shared that another dealership (the one I eventually bought from ) had offered $12K discount on the phone she said if I wanted any negotiation I would have to come into the store. Lessons in how to NOT generate interest or move inventory.
Response from current dealership:
We do apologize for this miscommunication Mark and we will do our best to ensure that you receive accurate information in the future.
Feb 28, 2019
Skydancz
They kept following up to see if I had found the car im looking for.
Response from current dealership:
Thank you so much for the positive 5 star rating of our Audi Gwinnett team!!!
Feb 4, 2019
GuruBGLTN
Horrible experience. Said they all the car after telling us as we were in the car on the way to the dealership that it was still there. Then called me twice to see if I was still interested in the vehicle. It’s not clear if the vehicle was actually sold or not. I’m just sure I am uncomfortable dealing with an organization that communicates. So poorly. Not to mention we drove 100 miles to see it
Response from current dealership:
We do apologize for a less than satisfactory experience and we hope to have an opportunity to rectify this in the future!!!
Feb 2, 2019
jithin krishnan
Professional, quick and easy
Response from current dealership:
We strive to give you our best!!!! Thank you for choosing Audi Gwinnett!!!!
Dec 17, 2018
I offered them $15000 for this car, the manager said it is sold, I offered them $16000 by message, the sale man didn’t reply my text. After couple weeks, they called me and said this car was still available, I thought they agreed my offer $15k. I wanted to confirmed that before I came. They didn’t give me the answer and said the sale manager will wait for me at the showroom. I drove over 30 minutes and then got a phone call from them said it is sold, at that time I was 10 minutes away from them. I was so piss off. why they wasted my time and gas, why don’t they wait for me to come there and make better offer if they don’t agree with my previous one. Next morning, the receptionist called me again and said the car was still available and wanted to shedule appointment, I agreed and after I finished my final exams. I rushed to come to their showroom and got an accident, then I immediately got a call from them said the car is sold. I don’t want anyone I know will experience it.
2 people found this review helpful.
Response from current dealership:
Wilson, we truly apologize for the experience that you have had with our team and we have addressed this directly with management. We truly hope to rectify this situation in any way that we can and if you could provide us with your full name and contact information, we would greatly appreciate the chance to reach out for a resolution.
Oct 26, 2018
I am pleased that they were in touch and gave me the details on this vehicle. I want a light color and AWD. Thank you
Response from current dealership:
Thank you for purchasing with us at Audi Gwinnett!!!!
Sep 25, 2018
Great experience on the purchase of the Camaro.
Response from current dealership:
Thank you for your purchase of the Camaro Randy!!!
Sep 17, 2018
GuruT9TCH
I went to purchase a car that day for my birthday. I had cash to make the purchase and I had heard that Rick Case dealerships are very shady with trying to sale used cars that they know have problems. I really liked the Madza CX-7 and was will to purchase that night but when I tested CD-DVD player it was broken and I told the sales guy why I was not going to buy the car. The next day they called and asked if they fixed the player would I buy the car and I stated yes .The salesman said they would car later that day for me to buy the car after it gets back from shop. I called later that day to inquire about the car and it had not been sent out for repairs instead they told me that I could purchase as is and buy portable CD-DVD player for the car. Who does that when buying a car cash money. Need to say no more other than I bought a very nice car and when test driving a was acting a little strange guy put car in shop had new not used transmission and car completely serviced. Large compan
Response from current dealership:
We do apologize for a less than satisfactory experience and we hope to have an opportunity to rectify this in the future!!!
Aug 12, 2018
They kept me waiting for so long while buying the vehicle. The sales person have limited knowledge about financing details, the finance manager have to deal the whole process. They kept & maintained the vehicle nicely.
Response from current dealership:
We do apologize for a less than satisfactory experience and we hope to have an opportunity to rectify this in the future!!!
Jul 26, 2018
GuruT2VDK
Marco Neal was our salesman and he was awesome! Very professional and knowledgeable about the car we were interested in. It was very good experience over all!
Response from current dealership:
Thank you so much for your positive 5 star rating and visiting Audi Gwinnett!!!
Jun 28, 2018
Not pushy, helpful, knowledgeable
Response from current dealership:
Thank you for your positive 4 star review Richard!!!
Jun 27, 2018
GuruHV8T
Terrible experience. Dealership forgot or failed to put my rotors on before I left the lot. Mind you now I purchased a certified car. It wasn’t until I got back to my state and went to an Audi dealership that I was informed this. I went and got the car looked at because I noticed on the way back when I would stop on brakes the car would shake really bad almost like it wasn’t going to stop. It’s been a month and a half now and the dealership still hasn’t sent the rotors to the dealership down here to place on my car. They constantly screen my calls just so they don’t have to speak to me. Next, they over charged me on my taxes and registration fees and if my DMV hadn’t told me that they had to send the money back to them because it was way too much I would never known. I requested my money and til this day I still haven’t seen it.
2 people found this review helpful.
Response from current dealership:
We do apologize for a less than satisfactory experience and we hope to have an opportunity to rectify this in the future!!!
Jun 15, 2018
No one wanted to reply back to me after I made an offer that I knew was within their profit margin based on it being a trade-in-credit vehicle, I felt like I offered a great price on it, and was willing to drive from central FL to Audi Gwinett to pay almost half in cash with the other being through a bank loan. I was contacted by: sales manager, sales rep, and customer service manager. I was dealing mainly with the sales rep, and was interviewed by customer service manager. I have yet to get a reply on a vehicle I'm telling them will get bought by me outright with no hassle. I honestly don't feel like getting everything together and then showing up at their office to sit down with someone and ave a throw down with my money, them, and this vehicle.
1 people found this review helpful.
Response from current dealership:
We do apologize for a less than satisfactory experience and we hope to have an opportunity to rectify this in the future!!!
May 29, 2018
This car continues to be advertised when it's no longer available. I was looking for a car that had low miles but this dealer wanted to sell me a new car "a better deal". This felt like a total and typical switch and bait that is so common with car dealers. It's very likely that I will not deal with dealer again. First impression for me does matter and this one was not good. I gave it two stars for their responsiveness..That's about it.
1 people found this review helpful.
Response from current dealership:
We do apologize for a less than satisfactory experience and we hope to have an opportunity to rectify this in the future!!!
May 28, 2018
Enjoyed working with the sales & finance staff at Audi Gwinnett. Everyone was professional and very helpful.
1 people found this review helpful.
Response from current dealership:
Thank you so much Darrell for your positive 5 star rating and review!!!
Apr 22, 2018
oottoo
10
My impression was that the sales people were uncomfortable selling an older, used vehicle. Didn't know anything about the car, didn't want to give honest descriptions, didn't get the concept of an ODB2 scan (!!). Might have purchased this car but it was just too hard to get comfortable.
2 people found this review helpful.
Response from current dealership:
We do apologize for a less than satisfactory experience and we hope to have an opportunity to rectify this in the future!!!
Apr 3, 2018
The experience started out good until the dealership couldn't find the second key. Marlene felt that I was bothering her after they drag their feet about addressing the problem. They did not tell me about the missing key until after the purchase of the vehicle. It cost $256.00 to replace it.
1 people found this review helpful.
Response from current dealership:
We do apologize for a less than satisfactory experience and we hope to have an opportunity to rectify this in the future!!!
Mar 20, 2018
Great transaction, went very smoothly open and honest discussion, very business like.
Response from current dealership:
Thank you Simon for your positive 5 star rating and review!!!!
Mar 7, 2018
Guru5KPY4
these people are liars. Buyers beware, they will try to sell you a car in need of repairs and their warranty you should read the fine print
2 people found this review helpful.
Response from current dealership:
We do apologize for a less than satisfactory experience and we hope to have an opportunity to rectify this in the future!!!
Feb 23, 2018
Great so far
1 people found this review helpful.
Response from current dealership:
Thank you for your 5 star rating Scott!!!
Feb 22, 2018
Good follow up.
Response from current dealership:
Thank you for your positive 5 star review John!!!!
Feb 17, 2018
Very helpful and reasonable prices
1 people found this review helpful.
Response from current dealership:
Thank you for your positive 5 star rating and review Ross!!!
Feb 9, 2018
Great dealer, actually like the A6 of all the cars I drove the best. Found a car close to this that I just couldn't refuse the deal. I will definitely be looking to buy a car from Mounir Barhoumi in the near future! Thanks guys and sorry I couldn't buy from you this time!
1 people found this review helpful.
Response from current dealership:
Thank you so much for an awesome 5 star rating and review!!!
Feb 3, 2018
Good experience, so far
Response from current dealership:
Thank you for your 4 star rating!!!
Jan 18, 2018
JWL1011
It's actually a 4.5 stars. Every person I dealt with was great. I found my car and received it. The reason for the 1/2 star (less than 5) was because upon delivery there were a few issues that did not make the overall transaction perfect. - missing second key - wheel rash on one of the wheels - small dent None of these things were brought up! However, I would for sure give them an opportunity in the future. Good group!
1 people found this review helpful.
Response from current dealership:
Thank you so much for you 4.5 star rating and review!!!
Jan 10, 2018
Rick Case Audi Gwinnett responded quickly to my request for info. I called and talked with the rep and he set me up with a sale man. The sales man called, emailed, and texted all the information and paperwork, because I was purchasing from 725 miles away. He was very helpful and I confirmed I wanted to buy the car, so I made a deposit to hold the car. We drove down to the dealer. We were meet by the sale man as soon as we walked in. He was polite and easy to work with, very professional. We were not pressured in any way. We struck a deal and finalized the paperwork. In and out in less than an hour. He even followed me to the gas station and filled my tank. They will be my first stop when I shop for my next Audi. I highly recommend.
1 people found this review helpful.
Response from current dealership:
Blown away Wade!!!! Thank you so much for this awesome feedback and for your 5 star rating.
Dec 23, 2017
Awesome.
1 people found this review helpful.
Response from current dealership:
Thanks Steve for the 5 star rating and review!!!
Dec 22, 2017
Bob Flowers
Asked a simple question via email. Answer was a "sales pitch" and failed to simply address the answer to my question so I didn't bother to contact them again.
1 people found this review helpful.
Response from current dealership:
We do apologize for a less than satisfactory experience and we hope to have an opportunity to rectify this in the future!!!
Dec 2, 2017
Great experience, very courteous, very professional.
Response from current dealership:
Thank you so much Chase for your 5 star review!!!!
Read 63 old reviews
Aug 16, 2017
25
Contacted dealership a week ago as of tomorrow. I am 4-1/2 hours away from dealership. Requested pictures and carfax before making the drive to look at vehicle. Was told since I could not immediately come test drive, when interior pictures were available online I could view them....that inventory moves fast on this lot and the vehicle might be sold before I could make it there. WOW. You've got to be kidding me! Did finally receive pictures Monday. Still waiting on carfax. So far this hasn't been an experience I would write down in my book of excellent customer service. You have much room to improve Audi Gwinnett!!!
12 people found this review helpful.
Response from current dealership:
We do apologize for a less than satisfactory experience and we hope to have an opportunity to rectify this in the future!!!
Aug 5, 2017
I spoke per telephone 8/5 with Mikey internet sales associate for AudiGwinnett. He confirmed the vehicle's availability and we set an appointment for 8/9. I shared that I would be driving 3 hours and 160 miles to see the car. Later that day he confirmed by email that he had updated Mgr. Johnathan of our conversation and of the mid day appointment on 8/9. On the morning of 8/9 I received a call from Sean who said I should ask for him upon arrival and I confirmed my arrival time of 1:00-1:30. He stated he would have the car ready and waiting to be see at that time. Upon arrival at the dealership Sean was busy with a customer. Numerous sales associates were at their desks without customers. I was asked to wait for Sean. After 30 mins. Sean approached me to say he was still busy, but not wishing me to continue to wait, he introduced me to Dan who would help me. Dan informed me the vehicle was no longer available and apologized for my inconvenience. Sean then appeared and also apologized and said he had another vehicle he could show me. That vehicle was older and a color I did not want. When I said "no" he said "what do you mean, no". I repeated "no, that is not the car I want". Then he suggested a newer model, asking how much more I was willing to spend. Again, I declined. I left the dealership and drove 3 hours back home. Acceptable practice by a dealership? I don't think so.
19 people found this review helpful.
Response from current dealership:
We do apologize for a less than satisfactory experience and we hope to have an opportunity to rectify this in the future!!!
Jul 20, 2017
Very courteous and answered all questions to my satisfaction.
1 people found this review helpful.
Response from current dealership:
Thank you for your positive 5 star review Hugh!!!!
Jul 13, 2017
Everything went smoothly. The car was on site and available as advertised. Audi Gwinnett staff was courteous, professional, & efficient. I purchased the car.
1 people found this review helpful.
Jul 2, 2017
Jordash1200
Car was as described- dealership was nice- salesman was very helpful- we bought the car
0 people found this review helpful.
Response from current dealership:
Thank you for your 4 star rating and review!!!
Jun 11, 2017
XuanLan
They do good
0 people found this review helpful.
Response from current dealership:
Thank you so much Xuan Lan for the 5 star review and rating!!!
Jun 6, 2017
Great experience, this Company is first class all the way
0 people found this review helpful.
Response from current dealership:
Thank you so much for your 4 star review!!!!
May 10, 2017
Dlkiehl2
We made an appointment for me to see the car, but it was sold before I got there. The sales person notified me so I didn't make an unnecessary trip. Very considerate.
6 people found this review helpful.
Response from current dealership:
Thank you not only for the amazing 5 star review but just as much for letting us know they handled your interest appropriately and communicated effectively.
May 5, 2017
GuruQ26W
I was approved for the car but the sales rep completely made me feel like I wouldn't be approved for the car with her negative demeanor and attitude. I never test drove the car.
8 people found this review helpful.
Response from current dealership:
We do apologize for a less than satisfactory experience and we hope to have an opportunity to rectify this in the future!!!
Mar 24, 2017
Excellent
0 people found this review helpful.
Response from current dealership:
Thank you Walter for your 5 star review!!!
Mar 21, 2017
Excellent! Carrie is awesome!
0 people found this review helpful.
Response from current dealership:
Thank you Kuman for your 5 star rating and review!!!
Mar 1, 2017
They contacted me and we discussed the car. I did not buy from them but they were helpful!
Feb 24, 2017
Ruth Stokes
Pleasant. Professional salespeople.
1 people found this review helpful.
Response from current dealership:
Thank you so much for your positive 4 star review!!!
Feb 21, 2017
Jorge Ramirez
Unprofessional! Dishonest! Extremely bad experience. Got approved told them to remove the car of the inventory ask them what was needed to hold that car! Salesman quoted! Don't worry boss the car is yours I already parked the car in the sold unit lot. Next morning got a text saying the car has been sold so I tried calling them but wouldn't awnser so I called the manager finally got a hold of him and he pretended that he didn't know who I was! I actually deal with him more than the salemas. Manager said I did not have a deposit he never ask for one and they knew I had 8 thousand dollars to put down. At the end he just didn't wanted to talk to me and never hold up to there mistake
12 people found this review helpful.
Response from current dealership:
We do apologize for a less than satisfactory experience and we hope to have an opportunity to rectify this in the future!!!
Feb 12, 2017
Ron1947
Very good experience, still working with them.
Response from current dealership:
Thank you for your business Ron!!!!
Jan 21, 2017
Quick to respond, however all but one of the several correspondence were auto generated. Felt a little like spam.
1 people found this review helpful.
Response from current dealership:
We have surely made improvements to our customer contact process and we hope to have an opportunity to alter that perception in the future!!!
Jan 13, 2017
they were polite on the phone but i did not buy a car there.
Response from current dealership:
We are sorry that we couldn't earn your business!!!
Jan 11, 2017
Started out great, but no follow up despite my call and email to the salesperson.
7 people found this review helpful.
Response from current dealership:
We do apologize for a less than satisfactory experience and we hope to have an opportunity to rectify this in the future!!!
Dec 2, 2016
Awesome experience with the purchase of the Audi A6 Premium Plus with Rick Case Audi Gwinnett. The sales specialist Sean-Dale was excellent and purchase was great. My overall experience was a five star.
0 people found this review helpful.
Nov 19, 2016
Robmg3
Responded by email with follow-up ones, very rote and not personal
1 people found this review helpful.
Nov 15, 2016
Got a automated reply but nothing else.
2 people found this review helpful.
Nov 14, 2016
Excellent
0 people found this review helpful.
Nov 1, 2016
Cbpalmer
I talked to salesman for two days making arrangments for a smooth purchase since I live an hour and a half from this dealership. When I left the house everything was good to go, but when I was about to be at the dealership I got a call that they just sold the car. Bad business.
10 people found this review helpful.
Oct 10, 2016
I purchased the 2012 Audi Q5 and it is the cleanest and finest used car I could ever expect to purchase. Daniel was fantastic in his follow up and high integrity that he displayed. The sales manager and complete team were fine people to work with. I would highly recommend Audi Gwinnett as my best pick to buy an Audi. I really love driving this Audi.
Sep 25, 2016
Fast easy and they were all super helpful!!
0 people found this review helpful.
Sep 20, 2016
Very helpful in providing information throughout our car search. We drove 400 miles to get our car at this location, and it was worth it. Sonia was our sales person and she was excellent!
0 people found this review helpful.
Sep 11, 2016
Marlene is an awesome salesperson. She ALMOST made me want to buy a car I didn't really want because of her gregarious personality. If a Jaguar convertible were available at your dealership, I would definitely buy it from Marlene.
Aug 30, 2016
Dealer responded and was pleasant but I purchased with another dealership.
Aug 24, 2016
My husband went to see the car, was left in the baking sun while they went to get the keys [this is Georgia, who doesn't ask people to wait in the air conditioning while they get keys????] Then when then car wouldn't start, they went to get a jump starter, leaving him in the heat outside again. He was given a card to fill out asking if he intended to buy a car today and if he required finance, and all my poor husband could think of was 'get me in the shade, please, it's 95% humidity, and almost a hundred degrees! Very sad state of affairs! We are looking elsewhere.....somewhere that really does put customers first.
6 people found this review helpful.
Aug 21, 2016
Best experience I've ever had purchasing a vehicle. They where very attentive to my needs and made it very easy especially for an out of state purchase.
2 people found this review helpful.
Aug 8, 2016
We purchased this vehicle and they were wonderful. This was the cleanest and nicest of all we shopped for months.
1 people found this review helpful.
Jun 20, 2016
The experience at this dealer was EXCELLENT!! I appreciate the honesty and courteousness of all staff there. Even those whom I was not directory working with came over and spoke. The atmosphere is very inviting!! I did visit another dealer in Atlanta prior and by far Gwinett Audi excels!! I did buy the car if that adds anything.
Jun 17, 2016
5
Good! Friendly!
0 people found this review helpful.
Apr 12, 2016
jck50
quick response
0 people found this review helpful.
Apr 10, 2016
Responsive
0 people found this review helpful.
Mar 29, 2016
LIARS!! This rep named Greg, cared less about what I was looking for. I called before going and specifically told him what I was coming for. He took my number I got out there and, "OH! What I called about had just been sold 2.5 seconds ago!" A dealership that is so full of crap and money hungry they are not there to sell you a good car of your preference but a car that gets them THEIR commissions. Face deserves to be spat in wasting folks time like that blatantly lying!
5 people found this review helpful.
Mar 17, 2016
Nice, pleasant & professional!!!! Vern did a great job, ended up buying vehicle.
0 people found this review helpful.
Feb 1, 2016
Professional
0 people found this review helpful.
Jan 12, 2016
Car was repaired after major accident damage reported on Carfax, along with 1 tire that does not match the other three. I was prepared to pay cash, but the negotiations never got that far. The sales manager was not willing to negotiate at all. I purchased an Escape from another dealer the next day with more features (navigation, panoramic sunroof, clean Carfax), the same miles for the same price. Guess the manager's poor customer service actually did me a favor.
4 people found this review helpful.
Dec 16, 2015
Didn't purchase from them, but the sales/management team was spot on with communication...invited me to visit several times.
Dec 4, 2015
Tim Goodale was awesome! Quick and easy experience.
0 people found this review helpful.
Nov 30, 2015
They were very inviting and treated me with respect. The car is a little above my price point but I would recommend this dealership to anyone.
Oct 16, 2015
Once deal was confirmed finance manager was very abrasive rushed deal when asked questions appeared to be very agitated
1 people found this review helpful.
Sep 29, 2015
awdailey
One of the best car buying experiences I have ever had.
0 people found this review helpful.
Sep 17, 2015
Very Professional and was worth trip to purchase my car from them.
0 people found this review helpful.
Sep 12, 2015
Playdemkeys
Nice fast
0 people found this review helpful.
Sep 12, 2015
my search was for a car with a manual tranny. all they showed me was automatics
0 people found this review helpful.
Sep 12, 2015
Very responsive. Didn't buy a car from them, but Daniel was incredible. Went above and beyond what any other Salesperson has ever done for me. Price was not his fault.
Aug 18, 2015
Waringj
Very helpful sales team but a $695 dealer fee on top of the car price was a complete turn off for me.I found another dealership to purchase from instead.
1 people found this review helpful.
Jul 19, 2015
Sales person lied about CPO coverage not being transferable when I mentioned I purchased another vehicle.
1 people found this review helpful.
Apr 7, 2015
Great service
Jan 8, 2015
Got email from them
Jan 6, 2015
Received mass generated response, but no personal follow up. Already decided to buy elsewhere so I didn't reply to auto email.
Dec 27, 2014
Excellent
Aug 2, 2014
Jason was my sales rep and made my whole experience from the test drive to the purchase of my certified Audi A4 wonderful. I'm very satisfied with my car and it was beautifully detailed when I came to pick it up. I highly recommend Rick Case Gwinnett and Jason!
Jul 7, 2014
Advertised vehicle was sold three weeks ago but they still had car listed
Jun 15, 2013
Dealership worked to make my experience a pleasant one they were professional and courteous.
Jun 12, 2013
Most of their used vehicles are priced 20% over market value.
Apr 8, 2013
Spent nearly an hour waiting on a salesperson as were other customers. Spending the kind of money I was prepared to spend on an A5 would require a bit better service for me. Went up the street to the Chevy dealer and bought a 2013 Camaro RS fully loaded and with great service. Thanks Audi!
Apr 3, 2013
So-so experience. Beautiful location. Nice salesmen. But the sales manager was a bit of a puffed up tough guy/whiner. (I know, what a mix.) He expected me to be sooo grateful because he offered me a fair price for my trade-in. What did the dude want? Flowers? What a schmuck. But the sales person I spoke with, Munir, was great. Exceptionally nice guy. Go there. But watch the good cop bad cop routine.
Mar 28, 2013
They called days after I had first contacted; by then I had already bought my car
Jan 10, 2013
Did not follow up after initial contact.
Aug 27, 2012
Car was not ready when I went to test drive. Also had a broken tail light. Didnt call me back when they said. Expected more from a Rick Case organization

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