Auction Direct USA

7601 Glenwood Ave, Raleigh, NC 27612 - Map & Directions

Sales: (919) 629-1373

Service: (844) 678-8050

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Featured Listings
https://static.cargurus.com/images/forsale/2016/11/10/09/53/2015_chevrolet_equinox-pic-7572907039171400220-152x114.jpeg

2015 Chevrolet Equinox LT1 AWD Used Cars in Raleigh, NC 27612

Great Deal
$3,162 BELOW
Instant Market Value of $21,162

Price: $18,000

Mileage: 32,772

Location: Raleigh, NC 27612

Average time on market: 46 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Beige Description: Used 2015 Chevrolet Equinox LT1 AWD for sale - $18,000, 32,772 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/12/02/09/59/2016_honda_cr-v-pic-5012759698102246635-152x114.jpeg

2016 Honda CR-V EX Used Cars in Raleigh, NC 27612

Great Deal
$2,735 BELOW
Instant Market Value of $24,534

Price: $21,799

Mileage: 30,668

Location: Raleigh, NC 27612

Average time on market: 25 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Modern Steel Metallic Description: Used 2016 Honda CR-V EX for sale - $21,799, 30,668 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/12/14/31/2014_ford_explorer-pic-7742318900675457765-152x114.jpeg

2014 Ford Explorer XLT 4WD Used Cars in Raleigh, NC 27612

Great Deal
$3,370 BELOW
Instant Market Value of $27,370

Price: $24,000

Mileage: 37,475

Location: Raleigh, NC 27612

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ruby Red Metallic Tinted Clearcoat Description: Used 2014 Ford Explorer XLT 4WD for sale - $24,000, 37,475 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/29/09/24/2014_fiat_500l-pic-927424785537866908-152x114.jpeg

2014 Fiat 500L Trekking Used Cars in Raleigh, NC 27612

Great Deal
$2,281 BELOW
Instant Market Value of $14,280

Price: $11,999

Mileage: 36,158

Location: Raleigh, NC 27612

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Nero Puro (straight Black) Description: Used 2014 Fiat 500L Trekking for sale - $11,999, 36,158 miles with Bluetooth, Backup Camera, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/12/13/14/2015_cadillac_srx-pic-5095689024284699814-152x114.jpeg

2015 Cadillac SRX Luxury Used Cars in Raleigh, NC 27612

Great Deal
$4,015 BELOW
Instant Market Value of $35,015

Price: $31,000

Mileage: 7,118

Location: Raleigh, NC 27612

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Radiant Silver Metallic Description: Used 2015 Cadillac SRX Luxury for sale - $31,000, 7,118 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Memory Package, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2016/12/06/11/14/2014_bmw_3_series-pic-945302751386715083-152x114.jpeg

2014 BMW 3 Series 335i xDrive Sedan Used Cars in Raleigh, NC 27612

Great Deal
$3,714 BELOW
Instant Market Value of $36,213

Price: $32,499

Mileage: 21,900

Location: Raleigh, NC 27612

Average time on market: 30 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Jet Black Description: Used 2014 BMW 3 Series 335i xDrive Sedan for sale - $32,499, 21,900 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Technology Package, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2016/11/10/19/34/2015_hyundai_veloster-pic-2905291174980492863-152x114.jpeg

2015 Hyundai Veloster Re:Flex Used Cars in Raleigh, NC 27612

Great Deal
$1,937 BELOW
Instant Market Value of $13,937

Price: $12,000

Mileage: 43,033

Location: Raleigh, NC 27612

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Century White Description: Used 2015 Hyundai Veloster Re:Flex for sale - $12,000, 43,033 miles with Bluetooth, Leather Seats, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/11/13/27/2014_ford_edge-pic-7381918851943992356-152x114.jpeg

2014 Ford Edge SEL Used Cars in Raleigh, NC 27612

Great Deal
$2,836 BELOW
Instant Market Value of $23,036

Price: $20,200

Mileage: 29,112

Location: Raleigh, NC 27612

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2014 Ford Edge SEL for sale - $20,200, 29,112 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2016/11/29/10/59/2016_ford_focus-pic-6882104519484079057-152x114.jpeg

2016 Ford Focus ST Used Cars in Raleigh, NC 27612

Great Deal
$2,587 BELOW
Instant Market Value of $23,087

Price: $20,500

Mileage: 4,887

Location: Raleigh, NC 27612

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Race Red Description: Used 2016 Ford Focus ST for sale - $20,500, 4,887 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/10/19/01/2013_toyota_rav4-pic-8246378161443070387-152x114.jpeg

2013 Toyota RAV4 XLE Used Cars in Raleigh, NC 27612

Great Deal
$1,792 BELOW
Instant Market Value of $19,792

Price: $18,000

Mileage: 30,729

Location: Raleigh, NC 27612

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2013 Toyota RAV4 XLE for sale - $18,000, 30,729 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/17/16/42/2014_toyota_rav4-pic-2406835072746010448-152x114.jpeg

2014 Toyota RAV4 XLE Used Cars in Raleigh, NC 27612

Great Deal
$1,861 BELOW
Instant Market Value of $20,861

Price: $19,000

Mileage: 25,101

Location: Raleigh, NC 27612

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Super White Description: Used 2014 Toyota RAV4 XLE for sale - $19,000, 25,101 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/10/10/48/2013_mercedes-benz_e-class-pic-3787054652427878198-152x114.jpeg

2013 Mercedes-Benz E-Class Used Cars in Raleigh, NC 27612

Great Deal
$4,144 BELOW
Instant Market Value of $29,144

Price: $25,000

Mileage: 42,856

Location: Raleigh, NC 27612

Average time on market: 30 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Black Description: Used 2013 Mercedes-Benz E-Class for sale - $25,000, 42,856 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/11/13/31/2014_ford_edge-pic-3624238379161198658-152x114.jpeg

2014 Ford Edge SEL Used Cars in Raleigh, NC 27612

Good Deal
$2,426 BELOW
Instant Market Value of $22,226

Price: $19,800

Mileage: 35,342

Location: Raleigh, NC 27612

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2014 Ford Edge SEL for sale - $19,800, 35,342 miles with Leather Seats, Sunroof/Moonroof, Aluminum Wheels, Comfort Package
https://static.cargurus.com/images/forsale/2016/12/06/10/20/2013_chevrolet_camaro-pic-2158091382759857759-152x114.jpeg

2013 Chevrolet Camaro 2SS Used Cars in Raleigh, NC 27612

Good Deal
$2,802 BELOW
Instant Market Value of $28,354

Price: $25,552

Mileage: 11,100

Location: Raleigh, NC 27612

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Black Description: Used 2013 Chevrolet Camaro 2SS for sale - $25,552, 11,100 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/19/10/03/2013_acura_rdx-pic-1944456048504796472-152x114.jpeg

2013 Acura RDX AWD Used Cars in Raleigh, NC 27612

Good Deal
$1,884 BELOW
Instant Market Value of $23,883

Price: $21,999

Mileage: 47,175

Location: Raleigh, NC 27612

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Diamond Pearl Description: Used 2013 Acura RDX AWD for sale - $21,999, 47,175 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
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Nov 21, 2016
Great Dearlership Friendly People
Is this review helpful? Yes | No
Nov 17, 2016
Although. I decided not to purchase this vehicle I did sell them my vehicle and found them to be wonderful helpful professional
Is this review helpful? Yes | No
Oct 22, 2016
Via email and call.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 20, 2016
Great dealership
Is this review helpful? Yes | No
Sep 11, 2016
Sales reps were quick to respond via email. Never actually spoke with them, but they leave me numbers to call & set up a date to view their inventory... Due to my truck driving job, it's hard for me to set up & keep appointments...
Is this review helpful? Yes | No
Sep 9, 2016
eph611
5
Dealer gave helpful information. Definitely a salesman.
Is this review helpful? Yes | No
Aug 30, 2016
Great experience. Stopped by to look several times. Our sales associate was excellent on all fronts. Didn't end up buying there, but had the car we purchased been on this lot, I wouldn't have hesitated to buy it.
Is this review helpful? Yes | No
Aug 26, 2016
victoriahardy
Quick to get back and made several follow up calls without being pushy.
Is this review helpful? Yes | No
Aug 2, 2016
Auction Direct USA is misleading ,I saw they had the find and buy car feature, however that's not totally true. They cannot find and buy the car you want for you to buy it from them, apparently the car has to be in the same state as you live ,which defeats the purpose of you using them . Also they cannot buy you a car older than 2012, which is a bit odd because if I the consumer say I want a 2009 Honda why cant you provide the car I requested?
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Auction Direct USA:

Adonna,
Sorry that you did not have a good experience at Auction Direct USA in Raleigh. We currently have over 80 2009 and older cars in stock, so I'm not 100% sure why someone would have told you we won't buy a car older than 2012.  Please reach out to our general manager at the Raleigh store.  Kevin Condon  1-919-789-6900 x 3101
Jul 22, 2016
Internet sales contacted me through email and was very courteous.
Is this review helpful? Yes | No
Jun 28, 2016
Awesome! The salesman Bryan was very helpful. Got my car and was out of there in no time!#
Is this review helpful? Yes | No
Jun 23, 2016
Great customer service. Thank you Jeff!
Is this review helpful? Yes | No
Jun 21, 2016
Did not give me the info I asked for via email. I had to play detective and find another web site that had info on same car.
Is this review helpful? Yes | No
May 23, 2016
My experience was bizarre to say the least, I felt like I was at a robotic place where everyone smiled and said hello but were so crooked it made you feel dirty when you left. To begin I went to test drive vehicle but they told me it was sold but they may be able to sell it if I put a deposit on it. (???) Then I was told vehicle was not checked out as it just came in, again they asked for a deposit for a vehicle I never got to drive, I told them when vehicle was ready to call me because as a restaurant owner who works 7 days a week I didn't have much time. Monday the vehicle was supposed to be ready, it wasn't, Tuesday not ready, Wednesday I get a call for a deposit though vehicle is not ready. Friday at 5 pm I get a call to come and look at vehicle as it is ready and they won't be able to hold vehicle. Friday is my money day so I said so be it, can't make it. Get there Sunday afternoon as I go in to work at 4 that day, bring my 2012 Volkswagen Beetle in mint condition in for a trade in assessment, again the female sales manager whom is most of the problem here says good news, the appraisal came in at 5500 but we want your business so we will give you 6500 if you buy the Jeep right now. I said it was not enough as I had a higher appraisal from CarMax, she says why didn't you tell me, I said it shouldn't matter, she says how much do you want for your vehicle to make this deal I said 7500 and she says she can only give me what she can, I say ok, no problem. She walks away from me frustrated and throws some inappropriate comments my way, I ask her for the keys she hads them to me and storms off. I go to lot to get my car and can't find it. I walk back in and a young man who works there is talking to the receptionist and I ask him if he can get my salesperson Antonio to get my car, he says Antonio is out on a test drive, I ask him where my vehicle is and he says it must be somewhere out there, walk around and use the remote to find it....They are trained to say hello and smile and greet you warmly when you come in but after talking to them a few moments you realize it is all an act. NEVER EVER GOING BACK
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 17, 2016
Prompt response with information requested.
Is this review helpful? Yes | No
Apr 5, 2016
Excelent service, great warranty.
Is this review helpful? Yes | No
Mar 28, 2016
Ecarlin
5
Responded immediately
Is this review helpful? Yes | No
Mar 17, 2016
Quick response. Very professional
Is this review helpful? Yes | No
Mar 11, 2016
Tandrews54
Very courteous but not the car i was looking for
Is this review helpful? Yes | No
Feb 26, 2016
Car that I wanted was already sold
Is this review helpful? Yes | No
Feb 6, 2016
Doesn't have enough selection.
Is this review helpful? Yes | No
Feb 4, 2016
OK, they had the specialized vehicle we were looking for by advertisement online. They asked if I would like to place a hold on the vehicle with a card deposit of $300. The $300 would be refundable either through purchase or not satisfied with vehicle and no purchase. I did that. Drove 90-miles to in high hopes of a purchase, we have finally found the car. The vehicle was not equipped as advertised. We were very disappointed not be purchasing the vehicle needed. I asked for the $300 to be credited back to my account and we drove the 90-miles back home. Well, here comes the real issue. I checked my account online only to see two charges for $300 dollars now, not a credit. I called to ask now for $600 to be credited back. Next morning I checked again and I have three charges for $300 totaling $900 charges! With this amount of monies I feel that total incompetence may not be the only reason. So, I call my bank's fraud department and file a claim. The bank is still working the claim, I'm still not reimbursed, the $900 & has got me in a pickle paying bills until my next month check. Is there a minus 2-star rating?
Is this review helpful? Yes | No
Jan 29, 2016
ummietiye
great response
Is this review helpful? Yes | No
Jan 23, 2016
Wonderful customer service. Everyone worked very hard to get me in the vehicle that I wanted.
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Jan 13, 2016
Excellent - to the point and a quick sale. Found what I wanted online and got it that evening!
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Dec 19, 2015
Very attentive to customers' need.
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Nov 18, 2015
Email information about vehicle was good along with several choices to look at .
Is this review helpful? Yes | No
Oct 9, 2015
Very. Professional
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Oct 6, 2015
Phone contact was pleasant.
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Jul 4, 2015
they sent me an auto response immediately to my email. I asked questions on a particular car they had. Didn't answer the questions I asked. But as I reread the details of that car, it wasn't actually what I particularly wanted. so do not buy a car from them.
Is this review helpful? Yes | No
Jun 24, 2015
Donna was great. I knew what I wanted. She called friends at the bank and got me a better deal overall with financing. Happy
Is this review helpful? Yes | No
May 15, 2015
Horrible experience! Do not buy a car from these people. Customer service is a joke!!! Victor was an awful sales rep who was rude, defensive, and flat out unprofessional AFTER running my credit and being unresponsive to the point where I was forced to drive to Raleigh to get in touch with him. You're better off starting your car buying process elsewhere because that's where you'll end up!
Is this review helpful? Yes | No
Feb 23, 2015
Really liked the car can't afford it right now
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Feb 23, 2015
Had a great experience from start to finish. The salesman, Jeff was more than extremely helpful. I love my Charger. Ask for Jeff he will get you riding!!!!
Is this review helpful? Yes | No
Feb 18, 2015
Responsive and followed up. Just didn't have the right car for me.
Is this review helpful? Yes | No

Old Dealer Reviews

Sep 23, 2014
Salesperson was very friendly and kind.On a scale from 1 to 10 she was a 20.
Is this review helpful? Yes | No
Sep 21, 2014
I had to call and email many times just to get up with someone. And when we didnt get an approval I never heard back from anyone. They didnt even talk to meabout other options. Very disappointed with the service that I received.
Is this review helpful? Yes | No
Jun 13, 2014
Did not have car that they advertised
Is this review helpful? Yes | No
May 22, 2014
Quick response but didn't buy
Is this review helpful? Yes | No
May 12, 2014
Donna Moody was excellent sales person.
Is this review helpful? Yes | No
May 4, 2014
We were not able to work out a deal, but the salesperson, Donna, was very professional.
Is this review helpful? Yes | No
May 2, 2014
Caroolinacar
5
Good..positive,
Is this review helpful? Yes | No
Sep 8, 2013
Very helpful, attentive, and courteous.
Is this review helpful? Yes | No
Sep 1, 2013
The salesman was very knowledgable and helpful. It was a very pleasant experience and I would highly recommend Auction Direct.
Is this review helpful? Yes | No
Jul 16, 2013
Donna was excellent
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May 21, 2013
excellent! Very quick & fair.
Is this review helpful? Yes | No
May 20, 2013
Friendly
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Apr 19, 2013
Polite during phone call. Opted for different color.
Is this review helpful? Yes | No
Mar 29, 2013
very attentive
Is this review helpful? Yes | No
Mar 10, 2013
Excellent customer service. Unfortunately, you didn't have a car I wanted and found one at another dealer.
Is this review helpful? Yes | No
Feb 5, 2013
Great experience! I will be purchasing my next vehicle there. Service was great and got a great deal in my new car.
Is this review helpful? Yes | No
Jan 2, 2013
Great experience, love my car
Is this review helpful? Yes | No
Dec 17, 2012
Excellent service.
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Nov 28, 2012
beautiful car.. lovely people to work with
Is this review helpful? Yes | No
Oct 23, 2012
4.5 stars. No pressure, lots of pics, responsive. Slow on docs and not very well organized. Good prices.
Is this review helpful? Yes | No
Aug 9, 2012
The dealer returned my call but the vehicle was no longer available.
Is this review helpful? Yes | No
May 23, 2012
The experience of buying the car itself was fine. Finance worked with me to get a payment I was comfortable with. The only drawback was what they offerred for my trade in.
Is this review helpful? Yes | No
Feb 24, 2012
Initial saleswoman fairly inept and slow to communicate, but further up the chain of command the service was outstanding
Is this review helpful? Yes | No

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