Asal Motors

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780 Paterson Avenue, East Rutherford, NJ 07073 - Map & Directions

Sales: (973) 473-0300

Closed Today (Sun)
show business hours
Nov 29, 2016
The dealer was extemely pushy. The phone call happened at an inconvienent time for me and it was very hard to say I needed to get off of the call.
0 of 1 people found this review helpful.
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Nov 21, 2016
44heather
Went to see car and it was trashed. Inside was a mess, outside was a mess. Photos are so small on website you can't see the details. Then, they add on $2,500 for dealer fees. So, the price they advertise needs the dealer fees added. Salesman was nice and wanted to help but most cars we looked interior was in terrible shape.
2 of 2 people found this review helpful.
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Nov 12, 2016
When I arrived I wasn't helped , Instead they was sitting talking to one another(two guys) and when I told him I was here to buy a vehicle the taller gentleman(John) said let me see if someone can help you. he then asked the shorter man (Ameer) to help us but he walked away as if he was escaping assisting us . Following that the vehicle was in the back of the lot and was missing a shifter knob; it wasn't pulled to the front and at ready for a test drive if I wished to. Overall the experience was very disappointing because rather than figuring out a way to sell me the vehicle I was greeted with more obstacles about why they cannot. The experience was disheartening I wouldn't let my friends and family be subjected to this treatment . On another note the vehicle Does Not come With Any Warranty upon purchase unless you purchase one which is costly. Within A week I was able to purchase the same vehicle in better shape , lower mileage and an excellent warranty for way less than they offered.
13 of 13 people found this review helpful.
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Nov 7, 2016
HORRIBLE, DONT DEAL WITH THEM. I reached out to the dealer via CarGurus, sent a separate email and tried calling the number I was given by salesperson, Ameer but that number just continuously rang. It took 3 days to get in touch with a live person who told me that Ameer had just stepped out for 10 min and he took my number for him to call me back. Ameer was rude and nasty when I finally spoke to him and insisted it was my responsibility to chase him down and then proceeded to tell me the car I wanted was sold, yet 2 days later I get an email stating the car is still available from the Asal Motors website.
10 of 10 people found this review helpful.
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Nov 5, 2016
Dealer was not ready with sale that a little overpriced car , otherwise very nice professional people
1 of 2 people found this review helpful.
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Nov 3, 2016
It's was amazing
2 of 3 people found this review helpful.
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Nov 2, 2016
Had to wait for the dealer to bring the car from another location. Over all experience was ok, but the Hummer that was for sale was not ready for resale.
2 of 2 people found this review helpful.
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Oct 20, 2016
said the car was sold
0 of 1 people found this review helpful.
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Oct 18, 2016
Dealer got back to me quick ..but.. no warrenty and they wanted a $1000 fee for a mechanic to check the car ,with no report or stat sheet to prove anything was even done .. i"ll pass
2 of 2 people found this review helpful.
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Oct 6, 2016
The worst dealer the worst salesman the car price it was 14500 they asked for $5000 extra fees and their attitude it's impossible 0 is not enough for them there is anything beyond zero this is what they deserve I hate that place.
6 of 6 people found this review helpful.
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Oct 3, 2016
Dealer got right back to me with the info. I was looking for. Very pleased.
2 of 3 people found this review helpful.
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Oct 2, 2016
So far so good
1 of 4 people found this review helpful.
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Oct 2, 2016
Quick response to my inquiry and answered all my questions
1 of 3 people found this review helpful.
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Oct 2, 2016
Great customer service called back & was very professional!!!!
2 of 4 people found this review helpful.
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Sep 30, 2016
Dealer took their time to respond by email
1 of 3 people found this review helpful.
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Sep 26, 2016
Sent a email expressing my interest in the car more then once. In return I received computer generated emails. Thanks. You can stop sending now
2 of 2 people found this review helpful.
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Response from Asal Motors:

Hello Jp, We are glad you have been receiving our E-Mails. We love to hear feedback from our customers. If there is anything we can help with please don't hesitate to call us (973) 473-0300

-Asal Motors
Sep 23, 2016
Got back to me right away. And has kept in touch.
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Response from Asal Motors:

Hello Patrick, We love to hear that our people at Asal Motors kept in touch with you and are working to assist you with buying a car.  We thank you for your positive feedback and your valued business.

-Asal Motors
Sep 22, 2016
It was good.. There were some things wrong with the truck like the (Brakes), tht i knew b4 hand... but overall it was very easy to get the car
0 of 1 people found this review helpful.
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Response from Asal Motors:

Hello Mark, We are very happy to hear that you enjoyed your experience here with us. We  Thank You for your valued business.

-Asal Motors
Sep 20, 2016
They have $2500 in dealer fees. Totally dishonest. DO NOT use this dealer. They said that $900 was from when they have a mechanic check the car at auction. I can have a mechanic check the car on the lot, can I charge the dealer $900 for that?!
5 of 5 people found this review helpful.
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Response from Asal Motors:

Hello Ryan, We take all reviews as feedback good or bad. If there is anything we can do to earn your valued business please give us a call (973) 473-0300

-Asal Motors
Sep 12, 2016
they were very respectful, and prompt with the the type of vehicle i was in the market for a BMW.
0 of 1 people found this review helpful.
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Response from Asal Motors:

Hello Neil, We Are Thrilled to hear you found the BMW you were in the market for. We would like to Thank You for your valued business.

-Asal Motors
Sep 7, 2016
Specopsguy1
5
Dealer agent was very nice and accommodating. However, exterior of car was in 'good' condition with broken rear brake lights and several deep scratches. Car was not the LWB and did not fit my family.
0 of 1 people found this review helpful.
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Response from Asal Motors:

Hello Specopsguy1, We Love to hear positive feedback from our customers. We are constantly updating our inventory with fresh vehicles. Please feel free to check out our website www.asalmotors.com for a fresh new vehicle for you and your family. We would love to accommodate you guys and earn your business. If you have any questions please contact us (973) 473-0300

-Asal Motors
Sep 4, 2016
Nice people, but they charge you a fee for spending your money in their establishment! Go figure? Will try to go back and see if they wave the fee, then I think I would buy the car.
0 of 1 people found this review helpful.
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Response from Asal Motors:

Hello Prelude84, We Appropriate the complement towards our team. Please give a call or stop by. We thank you for your review.

-Asal Motors
Sep 4, 2016
Called and made an appointment sales man wasn't ready so I had to wait. I went over the car It had damage to the bumper the car fax said it was in an accident they were not willing to repair anything or negoatate the price. That turned me off so I left. Don't waste your time with these small used car lots go to the dealership and get a certified used vehicle.
1 of 2 people found this review helpful.
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Response from Asal Motors:

Hello Mike, Every now and then we have cars that are down to the bone in price, Unfortunately some vehicles might not have any room to negotiate. We still take any review as feedback and we appropriate your potential business. If there is any other vehicle that you might like please let us know. We would love to earn your business.
-Asal Motors    
Aug 28, 2016
Although I was not able to buy the unit since we did not agree on the price, but they were very courteous, accommodating and helpful in any way they can to let me have what I need.
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Response from Asal Motors:

Hello Eddie, We thank you for your review of our dealership. Please give us a call we will try every thing we can to help make a deal. We also keep our inventory updated with fresh vehicles. Please keep us in mind in your car shopping.
-Asal Motors
Aug 24, 2016
Response was quick. Sadly, we couldn't work out a deal.
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Response from Asal Motors:

Hello Jorge, We thank you for your positive feedback. Please contact us we would like to see what we can do to help. We have a huge selection of vehicles and we are constantly getting fresh vehicles in.

-Asal Motors
Aug 24, 2016
cjany
I actually bought a car from them I over paid by almost double the value it died within 4 months the dealer refused to pay for the repairs done by M-B, he did offer to do the repairs but when he quoted the price for the repairs his quote was too good to be true and as they say if it's too good to be true it usually is. it
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Response from Asal Motors:

Hello Cjany, We Take all reviews as feedback good or bad from our customers.

-Asal Motors
Aug 5, 2016
Good
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Response from Asal Motors:

Hello Arty, We Like to thank you for your 5 star review and positive feedback!

-Asal Motors
Aug 1, 2016
Customer service has been great so far.. Look for are to possibly coming to see the car
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Response from Asal Motors:

Hello Mike, We are glad to hear that you found our customer service here has been great. We look forward to meeting you and getting the chance to extend our services on helping you find the right car.
-Asal Motors
Jul 16, 2016
Some dealers are much too aggressive and pushy, and that is definitely NOT the case here (which is refreshing); however, sometimes you need or expect a little push, and for that reason, I am just rating them a 3 of 5 because I am a serious buyer, but they left me alone; and now I am working with another dealer on a similar vehicle :-( Too bad for them.....and maybe me too!!
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Response from Asal Motors:

Hello Bob, We would be very happy if you returned to our dealer for your business. Please  contact us right away to set up an appointment. A person from our staff can assist you with shopping for a vehicle. We hope to hear from you soon.
-Asal Motors
Jun 15, 2016
avaloncolliez
I had multiple contacts with a sales rep and while I didn't purchase a vehicle from Asal Motors, they were kind and helpful. I appreciate the effort.
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Response from Asal Motors:

Hello Avalon, Here at Asal motors it brings us great joy to know that our staff can be of much help. We hope you keep Asal Motors in mind for any vehicles you need. We thank you for your valued feedback and hope to earn your business.
-Asal Motors
May 28, 2016
Outstanding
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Response from Asal Motors:

Hello Lawrence, We thank you for your great review and we are Ecstatic you found us to be Outstanding!

-Asal Motors
May 20, 2016
One of the worse experiences I've had with a dealership..When I got to the dealership the car wasn't ready for me to test drive.When I did finally drive it.It ran horribly.Plus there was no gas in it.The salesman told me he was gonna send the car out to get fixed and he never got back to me..Don't wAste ur time with this place.
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Response from Asal Motors:

Hello Rodney, We take all reviews as feedback. We thank you for your review.
-Asal Motors
May 19, 2016
i ended up buying the Mercedes 2014 C-300. Great deal until all the fees and taxes and what ever were added in. To be honest, I never was hit with so many fees in past purchases of vehicles. Is this something special in New Jersey? If true buy in New York State. So it was an OK deal. I am very happy with the car.
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Response from Asal Motors:

Hello Steven, We love hearing from our customers and we are glad to know you are happy with your vehicle. We Like to Thank You for your positive feedback and valued business.
-Asal Motors
May 2, 2016
Bought the van! Love it!
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Response from Asal Motors:

Hello Linda, We would like to thank you for your positive feedback. Our team here at Asal Motors hope you enjoy your new Van in good health. Thank you for your valued business.

-Asal Motors
Apr 30, 2016
reached out to test drive car
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Response from Asal Motors:

Hello Dee, We appreciate your positive feedback on our dealer ship.

-Asal Motors
Apr 24, 2016
The vehicle was in bad shape, the top didn't open. They have a huge bank fee and charge 24% interest due to bad credit . No negotiations
1 of 1 people found this review helpful.
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Apr 21, 2016
They made me wai an hour to see the car even though I had an appointment. The lot attendant had to drive me to a small garage 15 minutes away. Couldn't even drive the car. No gas in the vehicle and blocked in. The car literally was falling apart as I inspected it. And they still seemed like they were expecting me to buy it. Even after talking with the manager, I still felt like I was trying to be taken advantage of. They sent me an email the next day asking me how my experience was. Horrible experience. I would never buy a vehicle from asal motors. I've related that to everyone I know since even after talking with management, I felt that they are just looking for suckers.
1 of 1 people found this review helpful.
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Apr 20, 2016
It's very good dealer
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Mar 29, 2016
Yes The salesman Peter contacted me,,,I'll be their the end of the month to begin looking for a car for my daughter
1 of 1 people found this review helpful.
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Mar 12, 2016
Best choices for premium class cars
1 of 1 people found this review helpful.
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Feb 19, 2016
scam. Ridiculous hidden fees, not willing to negotiate, rude, don't know anything about the cars they are selling you. Terrible experience, was ready to buy a car, walked away with my cash in my hand and no car after a whole day there having driven hours to get the car of my dreams, disgusted from car dealers.
1 of 1 people found this review helpful.
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Feb 19, 2016
Excellent customer service. Peter was very helpful and informative.
1 of 1 people found this review helpful.
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Feb 14, 2016
Said anything to get me in and tried to get me to put a high down payment. It got even better when they said I will pay $129 a week for a car under $10,000.
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Feb 8, 2016
Good
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Jan 22, 2016
Very courteous and friendly
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Jan 10, 2016
Will Never come back, they have hiding fees when you want to buy a car from $7000 they came out to $11000 for car
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Dec 23, 2015
All good went with a cheaper vehicle
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Nov 4, 2015
Horrible,don't even know my credit and obligating me to put down 5000 on anything I want to buy, bunch of poor sales people, they think there smarter the everyone but buy are they wrong , good luck buying a car there
1 of 1 people found this review helpful.
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Oct 25, 2015
Wavyjeff
Unwilling to negotiate ! Packages fees and warranties ! $4,000 plus above listing price ! Don't waste your time ! Stay away
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Oct 18, 2015
The car they are selling for $1995 needs about $4000 in work and when I mentioned that I wouldn't even pay $500 for the car, they seem to have not liked that. I say this because the communication stopped. They had use waiting for another car that never materialized. I wasted my gas and tolls going to see there cars and will never return.
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Sep 11, 2015
Asal attitude initially was not friendly and professional. I was seriously delayed for over 5 hours but afterwards I got a nice deal and purchased the vehicle at last.
1 of 1 people found this review helpful.
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Aug 19, 2015
Great communication.
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Aug 12, 2015
Harvey1117
Very good and honest
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Jul 30, 2015
very nice guy polite dont say too much sonse stuff gets to business right away talks about your benefit explains everything nicely . Great dealer ship . sorry i forgot the guys name but very nice
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Jul 30, 2015
Drt0800
5
Absolutely the WORST place I have EVER dealt with. I contacted them through this site, by telephone and in person. I filled out a credit app for the car. I called to followup to make sure they received the credit app. I spoke with a salesman. They NEVER one time tried to help me. They NEVER processed the credit app which I verified through credit bureaus. Being in retail I am absolutely shocked at how I was treated by these people. What makes it worse was I really wanted the car. NEVER go there..they are terrible
1 of 1 people found this review helpful.
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Jul 10, 2015
I just bought a used 335I from this dealer and the car was nice but the service wasn't that great. Overall not a bad experience
1 of 1 people found this review helpful.
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Jul 8, 2015
Horrible attitude. Never responded to email I had to call them. Lack of information on the vehicle. Hidden fees. Rip offs.
1 of 1 people found this review helpful.
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Jul 4, 2015
Very good people
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Jul 4, 2015
That dealership in very unprofessional, I travel 3 hours to see that truck, to find out they sold it 2 weeks ago
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Jun 24, 2015
contact this dealer for great deal.
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Jun 7, 2015
they sent an email saying they still had the car and I am seeing same car for much less...I am waiting to buy...very surprised at price range acrossed the NE USA
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Jun 1, 2015
too pushy already asked me about if I was paying cash or credit. I didn't even get to go there and see the car. Thast not a good way to start a sale
1 of 1 people found this review helpful.
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May 25, 2015
The guys at this dealer are a bunch of frauds, traveled two hours down there only to get news that the original car I wanted went from 10,995 to 13,500 please be aware of this dealer and there deceiving and sketchy tactics PS stay away from Asal motors lack of professionalism and reliability
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May 25, 2015
Guy told me if I wanted this car I need 5k down payment straight off the back I didn't want to come by no negotiations
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May 22, 2015
Turned off by the request to bring cash.
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May 17, 2015
2009 honda accord was over priced and was in terrible condition. There was literally pieces of the car falling off in my hand and I also realized the vehicle was off by an inch in the front seemed like It had gotten a heavy front impact in the past. This car should have been on sale for like 6,000 or even 2,000 then I would have thought about baring all the the expenses to fix it. It sounded good overall, but had a very rough start with a awfully loud noise that sounded like something was about to fall off the bottom of the engine. The only good part about the car was it had a very low mileage, which was very good but the condition of the vehicle left me running. Also the only reason I posted rating Star was so I could be able to leave a comment.
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May 7, 2015
Never made it to the dealer they were very short on the phone
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Feb 18, 2015
Drove a total of 5 hours to see the car. The car was in terrible shape: dirty, needed maintenance, etc.
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Old Dealer Reviews

Jul 24, 2014
Car did not meet advertised condition
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May 31, 2014
Got more than i bargained for
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May 9, 2014
Still in talks actually at first Peter was rude and unprofessional but then he called back and apologized so we are talking!!
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Mar 23, 2014
Informative but milage too high
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Mar 17, 2014
Good
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Mar 12, 2014
Terrible place. Complete RIPOFF
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Mar 10, 2014
Great*****
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Jan 19, 2014
Horrible at contacting you. I applied for a loan said they would call me when they received, never called. I contacted them about it, said they would call me next day with the process and where I was, never called back. Now I know I didn't put a down payment on the car or anything so it wasn't mine but the car was sold and not even a phone call to inform me I found out the day before I told them I'd be coming in to look at it and found out because the listing was not longer coming up. I called to ask about said they'd call me right back, never did I had to call back the next day to find out it was no longer available that it was sold. Awesome service guys.
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Jan 5, 2014
Well, we got there and the advertised price riveted to around and about 3 grand more then advertisement. We were not allowed to take car for a test drive unless we bought it..and the set up was horrendous..10 rows across 15 rows back of very desireable cars however..no test drive..??? i have never ever gone to a dealer where you bought the car before you test drove it..it is located back and behind the main roads and to me just a little on the shady side..My gut told me to leave and never go back..asking for a bundle of trouble..i also read other complaints regarding test drive and sour feelings..hmmm..I pass..:)
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Jun 6, 2013
Failed to inform about known issues to buyers.
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Apr 28, 2013
They called and said they would call me back would be at the lot to allow me to look at it. They never called back. I will not deal with them again.
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Mar 7, 2013
Did not buy a car there but a very trustworthy dealer
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