Art Moran Buick GMC

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GM Certified Internet Dealer, GM Certified Used Vehicles

29300 Telegraph Rd
Southfield, MI 48034

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http://www.artmoranbuickgmc.com

Service: (800) 238-9216

Today 8:30 AM - 9:00 PM (Closed Now)

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Sales Reviews (10)

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Oct 11, 2019

Betty

Scott Harris and Rob Wine are the bomb! Both gentleman were amazing to deal with.

Mark helpful

May 15, 2019

GuruLVXS1

It was a nice car and would have bought it but it actually had a 3.5L motor, not 3.9L as originally stated. I do believe it was an honest mistake though. I would look at cars from this dealer again.

Mark helpful

May 2, 2019

Vermon

It was ok test drive the car but when I offered a different price than the invoice price they said it's too low and it was already sold, so I'm returning the lease of my Outlander and will not use the dealership anymore.

Mark helpful

Feb 19, 2019

Lou

Professional and responsive

Mark helpful

Dec 3, 2018

Juzbrwzn53

Great service!!

Mark helpful

Aug 10, 2018

Bdoyle17

Vehicles were lined up like soldiers, salesman pulled vehicle out and gave a quick but thorough presentation of features and benefits. Mustang was like new and exactly as described. Overall GREAT EXPERIENCE!

Mark helpful

Apr 7, 2018

West_AnnArbor

Great Job! Called back and worked to confirm the vehicle and provide the details very courteously and promptly.

Mark helpful

Apr 3, 2018

Phillip

We contacted them and the sales person Scott Harris took care of us. We set up a day to test drive the car and signed the paper work to purchase the vehicle. They are a awesome at Art Moran dealer ship. Scott has been a great person to keep as a long time sales person.

Mark helpful

Feb 9, 2018

Amy

I had an excellent experience. They contacted me quickly and was able to purchase a vehicle without any hassle! There was no pressure to buy and they gave us a great deal!!

Mark helpful

Oct 23, 2017

GuruZYNY1

They replied quickly to my inquiry

Mark helpful

Read 23 old reviews

Oct 15, 2017

Jon

They did not follow up as we discussed on the phone. I asked them to email their contact info, never got it

Mark helpful

Response from current dealership:

Jon, it appears that one of our salesmen sent you an email with our contact info on October 9th at 9AM. Could you please check your spam folder? We sent it to your outlook address.
Thanks.

Sep 21, 2017

Judith

I emailed them at 11:30 at night and they contacted me the next morning at 8:30 am. I text drove the car at 10:30. There was absolutely no pressure from the salesman Scott. I bought the car the same day.

Mark helpful

Aug 15, 2017

GuruD4GPP

I liked the quick response, I really don't like wasting anyone's time. So the response was quick. However, their price is rather high and the discount I was offered is so low not worth asking about it. The same car was listed on another dealership a lot cheaper than what it was listed there. When price is no negotiable room, high price is a deterrent.

Mark helpful

Response from current dealership:

I appreciate the fact that you gave us a look and a shot to sell you a car. Unfortunately, we may have had too much capital tied up in the particular unit you were interested in.

Aug 5, 2017

larry

excellent

Mark helpful

Aug 4, 2017

Patrick

Misrepresenting the price of used cars online compared to on the lot. A used car I was interested in and had my eye on for a few days was listed online at $22,500 (still listed at the price today). Drove 60 miles to the dealership to discover the car had a big price tag saying “WAS $28,000 - NOW $26,000” hanging in the window.

Mark helpful

Response from current dealership:

Patrick, I do not believe you came inside and asked for a salesman. The used car market shifts & so do prices. We did not change the sign in the car to reflect the true internet price in time. Come in and talk to us :)

Jul 7, 2017

Jason

Good conversation - willing to take the time to discuss.

1 people found this review helpful.

Mark helpful

Feb 24, 2017

Que

Made an appointment with one salesperson and immediately got passed off to another one because the first one claimed that he didn't know much about used cars at all. But when it came down to crunching numbers the second sales guy brought the first one back over to talk pricing, second sales guy then completely disappears and all of a sudden first sales guy has a complete knowledge about this used vehicle. He continued to push the sale only offering 250 off of the price even though the vehicle has a very rough carfax report, because I won't find a vehicle like that with a better price anywhere. So I walked away from the sale. Didn't want to pay over 10,000 for a vehicle that's been in two accidents.

10 people found this review helpful.

Mark helpful

Feb 12, 2017

Velda

I have always had great service when buying a new car. However the used car experience was less than I was use to. I made an appointment to see a vehicle. I got there was given the key to go to the back of the lot to see and get into the vehicle. Got in the car and it didn't start. Sounds like the battery was drained. They knew I was coming, I was expecting the car to be up front waiting to be test driven. I was told by the salesperson that it is winter and the car has been sitting. That didn't make it better for me. The whole experience felt like I was really working with the typical Used Car Sales Person. A lot of talk but no professionalism. I will be buying my new car or used car from another dealership unfortunately.

8 people found this review helpful.

Mark helpful

Jan 13, 2017

charlene

Very helpful. Too many miles.

Mark helpful

Mar 23, 2016

Kristen

Travelle was very helpful and the whole experience was pleasant. I got a good deal on the van and am very satisfied with my purchase.

Mark helpful

Mar 7, 2016

Jaime

Great service! Bought my dream truck!

1 people found this review helpful.

Mark helpful

Feb 2, 2016

Stephanie

I emailed the dealership about this car. The 1st salesperson offered zero help. The online chat person told me the car was available and to come in. When I called the dealership to verify I was told that this car never existed NEW as it was advertised.

3 people found this review helpful.

Mark helpful

Jan 27, 2016

Mike

Wouldn't work a deal ..but responsed to your inquiry really very fast

2 people found this review helpful.

Mark helpful

Sep 21, 2015

Kathleen

I sent an email on a Sunday after my husband and i drove out there to look at it. We could not find the car in the lot. So i called in Monday and they told me yes they had the car. I gave approximate time that we would be there, they said car would be ready for us to test drive. We got there and they could not find the car, then told us it was a different car but couldn't find that one. We had another appointment at another dealership to test drive a car so left. They called us within 5 minutes of us being gone that they found the car. After all that my husband liked the car and Mark our sales person was very personable. My husband bought the car. My first impression was that they were not a very organized dealership, but in the end had a good experience.

5 people found this review helpful.

Mark helpful

May 12, 2015

Matt

Nice truck, good service on the buy.

Mark helpful

Nov 25, 2014

John

Great experience. I would use them again.

Mark helpful

Mar 7, 2014

kantchion

I called the dealership saleperson didn't know much about the car

Mark helpful

Feb 19, 2014

Charrisse

Informative.. They explained alot of my questions and was willing to add certain things to the vehicle if I purchased it through them.

Mark helpful

Nov 1, 2013

William

Car was already sold.

Mark helpful

Apr 12, 2013

Knoll

The saleman is very helpful. Although we did come to a deal, the dealership displayed very good customer service.

Mark helpful

Nov 28, 2012

donna

The At Moran staff contacted me by phone and email to unquire about my interest in one of their cars. They were polite and helpful.

Mark helpful

Apr 11, 2012

Hanna

Easy transaction. Courteous salesman.

Mark helpful

Jan 24, 2012

Marc

I bought from Aaron at this dealership and he was great!

Mark helpful

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Art Moran Buick GMC

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Art Moran Buick GMC

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