Art Moran Buick GMC

GM Certified Internet Dealer, GM Certified Used Vehicles

29300 Telegraph Rd
Southfield, MI 48034

http://www.artmoranbuickgmc.com

Sales: (734) 245-2541

Service: (800) 238-9216

Today 8:30am - 6:00pm

(Closed Now)

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Sales Reviews (12)

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GuruZYNY1

Oct 23, 2017

They replied quickly to my inquiry

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Jon

Oct 15, 2017

They did not follow up as we discussed on the phone. I asked them to email their contact info, never got it

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Judith

Sep 21, 2017

I emailed them at 11:30 at night and they contacted me the next morning at 8:30 am. I text drove the car at 10:30. There was absolutely no pressure from the salesman Scott. I bought the car the same day.

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GuruD4GPP

Aug 15, 2017

I liked the quick response, I really don't like wasting anyone's time. So the response was quick. However, their price is rather high and the discount I was offered is so low not worth asking about it. The same car was listed on another dealership a lot cheaper than what it was listed there. When price is no negotiable room, high price is a deterrent.

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Response from Art Moran Buick GMC:

I appreciate the fact that you gave us a look and a shot to sell you a car. Unfortunately, we may have had too much capital tied up in the particular unit you were interested in.

larry

Aug 5, 2017

excellent

Is this review helpful? Yes | No

Patrick

Aug 4, 2017

Misrepresenting the price of used cars online compared to on the lot. A used car I was interested in and had my eye on for a few days was listed online at $22,500 (still listed at the price today). Drove 60 miles to the dealership to discover the car had a big price tag saying “WAS $28,000 - NOW $26,000” hanging in the window.

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Response from Art Moran Buick GMC:

Patrick, I do not believe you came inside and asked for a salesman. The used car market shifts & so do prices. We did not change the sign in the car to reflect the true internet price in time. Come in and talk to us :)

Jason

Jul 7, 2017

Good conversation - willing to take the time to discuss.

1 of 1 people found this review helpful.

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Que

Feb 24, 2017

Made an appointment with one salesperson and immediately got passed off to another one because the first one claimed that he didn't know much about used cars at all. But when it came down to crunching numbers the second sales guy brought the first one back over to talk pricing, second sales guy then completely disappears and all of a sudden first sales guy has a complete knowledge about this used vehicle. He continued to push the sale only offering 250 off of the price even though the vehicle has a very rough carfax report, because I won't find a vehicle like that with a better price anywhere. So I walked away from the sale. Didn't want to pay over 10,000 for a vehicle that's been in two accidents.

10 of 10 people found this review helpful.

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Velda

Feb 12, 2017

I have always had great service when buying a new car. However the used car experience was less than I was use to. I made an appointment to see a vehicle. I got there was given the key to go to the back of the lot to see and get into the vehicle. Got in the car and it didn't start. Sounds like the battery was drained. They knew I was coming, I was expecting the car to be up front waiting to be test driven. I was told by the salesperson that it is winter and the car has been sitting. That didn't make it better for me. The whole experience felt like I was really working with the typical Used Car Sales Person. A lot of talk but no professionalism. I will be buying my new car or used car from another dealership unfortunately.

8 of 8 people found this review helpful.

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Jaime

Mar 7, 2016

Great service! Bought my dream truck!

0 of 1 people found this review helpful.

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Stephanie

Feb 2, 2016

I emailed the dealership about this car. The 1st salesperson offered zero help. The online chat person told me the car was available and to come in. When I called the dealership to verify I was told that this car never existed NEW as it was advertised.

3 of 3 people found this review helpful.

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Mike

Jan 27, 2016

Wouldn't work a deal ..but responsed to your inquiry really very fast

2 of 2 people found this review helpful.

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Read 10 old reviews

Kathleen Kass

Sep 21, 2015

I sent an email on a Sunday after my husband and i drove out there to look at it. We could not find the car in the lot. So i called in Monday and they told me yes they had the car. I gave approximate time that we would be there, they said car would be ready for us to test drive. We got there and they could not find the car, then told us it was a different car but couldn't find that one. We had another appointment at another dealership to test drive a car so left. They called us within 5 minutes of us being gone that they found the car. After all that my husband liked the car and Mark our sales person was very personable. My husband bought the car. My first impression was that they were not a very organized dealership, but in the end had a good experience.

5 of 5 people found this review helpful.

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Matt

May 12, 2015

Nice truck, good service on the buy.

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John

Nov 25, 2014

Great experience. I would use them again.

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kantchion

Mar 7, 2014

I called the dealership saleperson didn't know much about the car

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Charrisse

Feb 19, 2014

Informative.. They explained alot of my questions and was willing to add certain things to the vehicle if I purchased it through them.

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William

Nov 1, 2013

Car was already sold.

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Knoll

Apr 12, 2013

The saleman is very helpful. Although we did come to a deal, the dealership displayed very good customer service.

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donna

Nov 28, 2012

The At Moran staff contacted me by phone and email to unquire about my interest in one of their cars. They were polite and helpful.

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Hanna

Apr 11, 2012

Easy transaction. Courteous salesman.

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Marc

Jan 24, 2012

I bought from Aaron at this dealership and he was great!

Is this review helpful? Yes | No

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Art Moran Buick GMC