Apple Auto Wholesalers of Waterbury

1200 Wolcott St
Waterbury, CT 06705

Sales: (203) 601-6259

Today 9:00 AM - 5:00 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Dec 7, 2017
GuruDG26Y
I called, they said it was sold. But the ad was still up and running.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 24, 2017
this dealer left a bad vibe I used to work for a car dealer and we never let a customer take off in a vehicle with out at least getting his/her id and a contact card should a problem occur while on the test drive. If I wanted a vehicle for no cost I could've driven off and never been heard from again. however the vehicle tested did not impress and had several electrical faults with it. The sales men there were not dressed in identifying clothing so was not sure who was who ?
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 22, 2017
Awesome folks to work with. Professional showroom and courtesy.
Is this review helpful? Yes | No
Nov 14, 2017
GuruZXMMH
Respect ✊ friendly, polite, very helpful with information
Is this review helpful? Yes | No
Jun 8, 2017
Maria Desouza
Good buying experience
2 of 3 people found this review helpful.
Is this helpful? Yes | No
May 23, 2017
Victor Verrier
Quick reesponse, good input.
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 2, 2017
Good job presenting trucks
2 of 5 people found this review helpful.
Is this helpful? Yes | No
Jan 18, 2017
It was horrible was encouraged to make the trip to view the car after I ask if it was in good condition when I went it needed a transmission; they showed me another car that took them 20 minute to find the paper work to say how much it was they could not find the keys it was an horrific experience they sound professional on the phone but it was the opposite they even suggested down payment on the car that they didn't know if it worked or not I was really disappointed for the misinformation and driving for over 45 minute and nothing that was said was true.
24 of 26 people found this review helpful.
Is this helpful? Yes | No
Jan 12, 2017
Great team when they have the car you want.
2 of 4 people found this review helpful.
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Jan 1, 2017
Terrible. It does not get worst than this. They did not have the car advertised. The old bait and switch. Tried to sell me other cars which were in rough shape ,dead batteries, and bald tires...plus I had called and they confirmed they had the vehicle before I made the 42 min drive. I should also mention the two arguments in the showroom...Poor by any standard.
18 of 20 people found this review helpful.
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Nov 6, 2016
Poor customer service. I call 3 time about the carfax for specific vehicle and I spoke to 3 different agents ,but no of them was able to send it to me
15 of 16 people found this review helpful.
Is this helpful? Yes | No
Oct 28, 2016
They were right too the point, to bad they didn't have the car in stock no more
4 of 5 people found this review helpful.
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Oct 21, 2016
1 week after my e-mail they contact me back. To late. Ready i have another car.
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Oct 21, 2016
Wouldn't tell me whether the vehicles I was interested in was there, nor would they answer other questions about them. I told them live 45 minutes away, and still, nothing. I decided to take a trip there and found that none of the vehicles I was interested in (3 different ones) were there. And no one even spoke to me while there. Don't waste your time.
24 of 24 people found this review helpful.
Is this helpful? Yes | No
Oct 10, 2016
Great customer service
1 of 7 people found this review helpful.
Is this helpful? Yes | No

Response from Apple Auto Wholesalers of Waterbury:

Barbara Thank you for coming into Apple Auto wholesalers of Waterbury! We were very happy to meet you and assist you with all your vehicle needs. Thank you for your business and your review!

Apple Auto Waterbury Management
Oct 8, 2016
Very very bad service and they are cheaters people there try to sale you junk car that are different from that show in the website
16 of 17 people found this review helpful.
Is this helpful? Yes | No
Sep 28, 2016
Morrisonc
They reached out twice in 48 hours
4 of 8 people found this review helpful.
Is this helpful? Yes | No

Response from Apple Auto Wholesalers of Waterbury:

Follow up is very important to us here at Apple Auto Wholesalers.We want to make sure we are helping you with YOUR inquiry promptly. Thank you for the compliment and your business!

Apple Auto Management
Sep 28, 2016
The dealer had vehicle posted & said come down & check it out but when i got down there it was sold out of lot...waste my time.
7 of 7 people found this review helpful.
Is this helpful? Yes | No

Response from Apple Auto Wholesalers of Waterbury:

Apple Auto sells up to 20 vehicles a day! We are a very High Volume dealership. If you see a vehicle you like we highly recommend that you come in ASAP!  Dealerships are first come first serve.  If you call at 10 am and do not come in until 1pm or decide to come in the next day how can anyone realistically expect that vehicle to still be here? that is not the dealerships fault. No dealership will gueerentee a vehicle will still be there by the time a customer decides they want to come in unless there is a deposit left to secure the vehicle. We are in the business to sell cars!  Again this is n
 More ...
Sep 1, 2016
Dealer never responded; however we drove down to view cars ourselves, & literally every car was worse than the next ! one car, we joked how it had to have been in what looked like a shoot out (or some crime event) as the huge stains/rings of ??? embedded in the seats we didn't even know if it should be a chalk outline for a body, BO, or? Cars are beyoooond falling apart, parts hanging off, chipped, dented; just gross - turned & left saying we'd never want to remotely sit in one, never mind purchase. 1 car, a white subaru, looked OK out of about 50 that we viewed.
8 of 8 people found this review helpful.
Is this helpful? Yes | No

Response from Apple Auto Wholesalers of Waterbury:

Sounds like Carman must have been looking at the back row of vehicles that number 1) Are not for sale, and number 2) are waiting to be picked up to go to the Auction. If you had asked a rep for assistance we would have gladly informed you of that and pointed you in the right direction to view the over 600 Beautiful, Quality vehicles that are for sale in the middle of our huge lot. A lot of people out there looking for cheap cars!  they end up looking near the wholesale line. Again, those vehicles are in the back row for a reason. We have a lot of handy individuals and mechanics that like to o
 More ...
Aug 31, 2016
After 2 email inquires. I had to speak to 3 people to find out the car was possibly long gone and admitted they don't take them off timely. Then I was sent to main location were the reception was very curt and had no peoples skills.
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Aug 21, 2016
Kemkay12
They advertise the car as still available and when I get there the car was gone.
9 of 10 people found this review helpful.
Is this helpful? Yes | No

Response from Apple Auto Wholesalers of Waterbury:

Kemkay we apologize for the inconvenience. Unfortunately we do come across this problem often as we are a high volume dealer. We have 2 large dealerships here in Connecticut and share our inventory. We never want to tell a customer we sold or do not have what you are looking for. In a effort to avoid this problem we now carry as much as 20 vehicles of the same year, make, model with similar mileage so in this situation we have other options for you. Unfortunately it does sometimes happen

Apple Auto Management  
Aug 17, 2016
very good
1 of 7 people found this review helpful.
Is this helpful? Yes | No

Response from Apple Auto Wholesalers of Waterbury:

James we are glad you had a 5 star experience. hope to see you again
Jul 30, 2016
Didn't have vehical after they called and said they had it.
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Jul 20, 2016
Salesman in phone was pleasant and helpful. But literally every car I was interested in on their site was already sold. They apparently take their time in updating their inventory
5 of 6 people found this review helpful.
Is this helpful? Yes | No
Jul 18, 2016
Best customer service I ever had , very well put together dealership. They should me so much love and actually cared I was in the military
1 of 5 people found this review helpful.
Is this helpful? Yes | No
Jan 14, 2016
Called about a car said they had got there they said the just transferred it to there other dealership and they thought it might be sold lost a customer for ever
8 of 8 people found this review helpful.
Is this helpful? Yes | No

Response from Apple Auto Wholesalers of Waterbury:

Laura,

Most customers are not aware that car dealerships are first come first serve. You can call at 9am and WE can tell you , Yes. That vehicle is here. But by time you decide to come in and see the vehicle we can not gueeretee it will still be here at all and that is a fact. Apple Auto is extremely High Volume being a wholesale dealership. We sell up to 15 cars daily! If a customer at my sister location is interested in the same vehicle you are and the customer came in before you did and put a deposit down on the car it is absolutely the other customers vehicle and absolutely got sent to
 More ...
Dec 30, 2015
***DO NOT WASTE YOUR TIME HERE*** I read the previous reviews of this dealership and called them anyway. I was assured that the car I wanted was in the lot and to hurry down because they were closing soon. When my husband and I got there, the person from the phone did not exist and we were bombarded buy a true "used car salesman". He had sold the car we were looking for the day before but then 10 minutes later another guy had sold it just hours before. It was RIDICULOUS!!!!
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Read 1 old review
Nov 24, 2015
Dealer sends out blanket statement, but doesn't follow through when questions are asked. Not sure I would want to do business with a company that doesn't even give me the time of day.
9 of 9 people found this review helpful.
Is this helpful? Yes | No

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