Antelope Valley Volkswagen

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39050 Carriage Way
Palmdale, CA 93551

Sales: (661) 273-2500

Service: (855) 623-7091

Today 9:00 AM - 9:00 PM
(Closed Now)
Show business hours
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May 5, 2017
Please do not go to this dealer and do not deal with the manager, Eddie, as he does not care about client's situation, but his own benefit only! I inquired about the Mercedes S550, and agreed to the terms, they told me to come to their dealer, 298 miles away, then they told me not to come yet, as they may have sold the car! The next morning, the manager called me, saying that the current client could not get approval for his loans, and the car is up on the market again! I confirmed with them the price, tax, and numbers, gave them name, DL, and asked them to do paperwork! I got the Cashier Check, and confirmed with them twice about their address and told them that we were driving to their place! They were ok, urged me to come! After driving almost 5 hrs, the salesman asked me not to come, as the car had been sold! Now the manager refused to talk, then twisted his words, of not knowing the agreement! I have purchased Lamborghini, Ferrari, Mclaren, and many other vehicles, but I have never had to deal with a manager like this one! Do Not Trust and waste your time!
3 of 4 people found this review helpful.
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Apr 29, 2017
Kimbeee
I had a vehicle that was a lease but I purchased the upgraded stereo and Antelope Valley Volkswagen would not let me keep the stereo I purchased they also knew I wanted the vehicle very badly so they would not negotiate on price whatsoever bad experience would not recommend
2 of 2 people found this review helpful.
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Feb 20, 2017
Quick respond.
0 of 1 people found this review helpful.
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Read 2 old reviews
Sep 30, 2013
We agreed on a price out the door. When we were getting the paper work done the sales manager insisted on an additional $284. for DMV fees. I was lied to then insulted because I questioned the extra fee. They finally reduced the amount to $84.00. I drove 200 miles to be treated like a second class citizen. Terrible experience. Very disappointed. Would give a 0 star but the lowest is a 1. Never again at this dealership.
2 of 2 people found this review helpful.
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Nov 12, 2012
I was very pleased with Antelope Valley VW. They were responsive to my inquiries without being a nuisance.
0 of 1 people found this review helpful.
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