Andy Mohr Mitsubishi

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13927 Trade Center Dr
Fishers, IN 46038

Sales: (317) 774-2400

Service: (855) 735-8727

Closed Today (Sun)
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All reviewers have been verified to have contacted this dealer – Learn More
Aug 21, 2017
From beginning to end this was the best car buying experience. The dealer responded quickly and lined us up for a test drive that for our time schedule. My daughter was purchasing her first car and the sales woman stepped her through all the important steps. We had a great experience!
Jul 13, 2017
They had the car listed I went over and looked at it after hours then they finally contacted me saying that it did not reach their inspection standards so they were taking its auction why even list it
Response from current dealership:
It is our intentions to never offer a unit for sale with mechanical issues that require more cost of repairs than the value of the unit. The offered price of $2200 was compromised of course as the unit needed a steering rack plus several suspension components. We obviously try to inform as soon as the service safety inspection was completed. (usually within 48 hours) as in this case. We apologize but your safety was and is our primary concern.
Jul 6, 2017
I called the dealer (they did not call me) to verify the car was still available and discussed the options that it had per the listing. I told her I would be visiting around 5:30 pm and that it was a 2 hour trip(each way) for me. When I arrived, I was promptly shown the vehicle. The vehicle DID NOT have the specific options that I was told that it had. The car guru ad said it had GPS/Navigation, heated seats, sunroof/moonroof and the car had NONE OF THESE!!! Not sure why the sales person verified that it had these. Maybe she just read the lies in the ad rather than looking in the vehicle. 4 hour round trip WASTE OF TIME!!
Response from current dealership:
Diane, we are sorry to hear of your experience.  This is not the normal practice of Andy Mohr Mitsubishi.  We will take your comments and pass them along to better train our staff and ensure this doesn’t happen again.  We value our customers and strive to make each visit the best possible.  
Jun 12, 2017
The description for particular jeep stated that it had a hard top but also said it had a soft top. I asked (twice) for clarification. They were quick to respond but refused to answer the simple question instead just wanted to set up a test drive. I really was interested in the Jeep but their refusal to answer a simple question made me suspicious. It wasn't as if I was asking for a subjective opinion, I just wanted to know if it had a hard top or soft top...or both. Unfortunate.
Response from current dealership:
We apologize for the misunderstanding. We often carry many similar models in our pre-owned inventory for example 7 different models of the Jeep brand, we would never purposely disclose incorrect information. We do appreciate you sharing your experience with us, this will allow us to review and train on this process.
Apr 21, 2017
Bait pricing, predatory & unethical sales tactics. Horrible reviews for the warranty that they push, Beware of the GM who is working these folks behind the scene. Felt like I needed a shower when I left there to clean off the sleaze. Went to another dealer. The difference was night and day.
4 people found this review helpful.
Response from current dealership:
thank you for the response, we will review all reviews carefully for factuality. please remember that a vehicle is for sale until someone signs to purchase, it is upsetting when a customer sometimes miss a great opportunity and it sells the same day to someone else.  
Apr 14, 2017
Slow response, still waiting for reply to last question
1 people found this review helpful.
Response from current dealership:
may we have your information so we can check our processes to review? contact tammy at 317-774-2400 ext 200
Mar 21, 2017
Very nice and responsive! Haven't bought anything from them, but they responded and were very understanding about everything!
Response from current dealership:
thank you zach
Feb 7, 2017
Dmlooper
Dealership was fine but car smelt like cat pee
1 people found this review helpful.
Oct 22, 2016
Pete was awesome in giving the information I had asked for! Would definitely buy from them!
2 people found this review helpful.
Response from current dealership:
thank you! :)
Aug 6, 2016
They gave me information in regards to the availability of the car promptly and accurately. I went to go check out the car the following day. They let me test drive it without hassling me about financing and overall I didn't feel forced to buy the car. in the end, the car was in great condition for being a 1978 Corvette, but I changed my mind when I realized that restoring it properly may be out of my expertise. Even in spite of me not making a purchase, they were helpful and in no way resentful of me. I highly recommend them.
1 people found this review helpful.
Response from current dealership:
thank you! :)
Read 15 old reviews
Apr 18, 2016
Good response time
1 people found this review helpful.
Feb 24, 2016
There was something clearly wrong with the car when I went to go test drive it and the GM tried to tell me it was because it was cold outside. He also tried to sell me on a more expensive vehicle.
3 people found this review helpful.
Jan 21, 2016
Set up appointment to look at car.. Drove hour and a half to look at it and less than 10 minutes from the dealer received a call saying they sold it earlier. Waste of time and money.
4 people found this review helpful.
Response from current dealership:
we thank you for the opportunity but obviously we tried to contact you when someone beat you to purchase.
Dec 30, 2015
Did reply car was sold...
2 people found this review helpful.
Dec 20, 2015
Responded right away, very kind and professional.
1 people found this review helpful.
Response from current dealership:
thank you! :)
Dec 11, 2015
Good
Response from current dealership:
thank you! :)
Nov 30, 2015
Didn't buy with them but we're nice enough to let me know what the issue was with a vehicle I was interested in before I drove 90 miles.
1 people found this review helpful.
Aug 21, 2015
Was told a lot of things on the phone by the dealership that they couldn't produce when I actually got to the dealership.
1 people found this review helpful.
Jul 3, 2015
Car as described.
1 people found this review helpful.
Apr 23, 2015
It was alright. The car I was looking at had very clear water damage, but there was no indication of that on the paperwork.
Feb 10, 2015
Good / fast service . Thanks
1 people found this review helpful.
Response from current dealership:
thank you! :)
Nov 27, 2014
Great contact via email with customer service and sales. Unfortunately we were unable to reach a deal.
Jul 14, 2014
Great dealer
Response from current dealership:
thank you! :)
Aug 4, 2013
I would not give this dealer a star if I did not have to. Horrible service. Saw car. Read description. Called dealer. Was told price on internet was an error, but would honor it, but only on that day. I drove about 120 miles round trip just to see car. Car was a pile of junk. Internet ad said car was an automatic, and it was a manual, which I could not drive. Took car for test drive. Bad news. I definitely would not recommend this dealer! Lies all around!!
1 people found this review helpful.
Response from current dealership:
thank you for the opportunity, we are very dependent upon 3rd party website to be as accurate as possible but as we all know sometimes things electronic don't do what they are suppose to do.
Aug 8, 2012
The dealer was very pushy over the phone, asking personal questions that were none of his business. Felt so pushy that I didn't even want to go in to the shop.
1 people found this review helpful.

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