Amacars

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2399 Old Lincoln Hwy
Trevose, PA 19053

Sales: (215) 638-4430

Today 9:00am - 8:00pm
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Mar 7, 2017
Talked to dealer to make appt. To look at car listed 210 days with you. Went to dealer today and they said they sold it yesterday. Drove 140 miles each way to see it. Very disappointing. Still listed for sale a week later.
9 of 11 people found this review helpful.
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Jan 15, 2017
Good phone call communication
2 of 3 people found this review helpful.
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Jan 2, 2017
Very unprofessional, uneducated about they're stock and hung up on me in the middle of a conversation without even calling me back.
5 of 6 people found this review helpful.
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Response from Amacars:

Sorry you feel that way Nick , I tried to find out what happened during you call but couldn't find you in our records. My name is Mitch and I am the manager here and I can assure you I am very professional and know my inventory inside and out so if you needs something please call me and I would be more than happy to help you.
Dec 9, 2016
Miguel the manager has been very nice so far. Has been working on my approval. Very courteous and straightforward. Hope to puck up my car soon. Will update once deal is finalized.
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Oct 18, 2016
Great experience They work with you and are very friendly Will recommend too anyone to buy from them
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Response from Amacars:

Thank you Kelvin.
Oct 8, 2016
The manager was very unprofessional. Made me feel like I wasted my time driving 25 mins to go see the Lexus. I couldn't negotiate a deal since he insisted that the car which had 2 accidents and had other defects was priced perfectly at 18k. So happy I purchased elsewhere. I will definitely sway away friends and family from this dealership. If you're looking at a car at this dealership please think twice. Their customer service is mediocre and inability to negotiate deals makes it a waste of time. Beware.
9 of 11 people found this review helpful.
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Response from Amacars:

This customer tried to use the review process as a bargaining tool. He threatened to give our store a bad review if he didn't get the price he wanted. This is NOT a review but a failed attempt at forcing us to do what he wanted. Very unfair and unethical.
Jul 27, 2016
Very helpful, my situation is a bit sticky, and they were straight up with me, I really appreciated that. When I get things in order I will definitely go there to purchase a vehicle.
3 of 3 people found this review helpful.
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Response from Amacars:

Thank you Marcus.
Jul 20, 2016
jgold
I was contacted by the dealer, he was very kind. We set up an appointment, and someone bought the car before i could make it down. He called me back and told me. I believe his name was Mark,
3 of 3 people found this review helpful.
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Response from Amacars:

Thank you
May 25, 2016
Went to the dealership and test drove this car. Unfortunately there was still an airbag recall on this model so decided I would wait for Acura dealer to repair their TL models. Salesperson and owner were very friendly
2 of 3 people found this review helpful.
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Response from Amacars:

Thank you Liz.
May 17, 2016
I traveled 2 hrs. on a Saturday morning to meet with a Rep. stating the vehicle would be there.When I arrived nobody knew nothing about me talking to any body 2 days before that setting it up.They simply told me it was sold the night before.Then I get a call from Manager or so called manager saying he apoligizing for what happened and look for another vehicle for me...He too never called back...very disorganized place
1 of 3 people found this review helpful.
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Response from Amacars:

Michael , I am sorry you drove to see a car that was sold the night before. We are a very busy dealership with great pricing so cars move quickly. As you said you spoke to someone 2 days before and didn't know who you spoke to, so its a little hard for me verify your story as to you having an appointment or if you were just inquiring about a vehicle. Our policy is to verify appointments the night before so we don't have this issue and I didn't see you name in Saturdays appointment. Sorry for any inconvenience this caused you. Amacars
May 7, 2016
Brenda5240
I went there to purchase a vehicle These guys are great n very welcoming They did not have the vehicle I was looking for but the customer service is A-1
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Response from Amacars:

Thank you Brenda.
May 5, 2016
Good response time. To far away from me.
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Response from Amacars:

Thank you Bobby.
May 4, 2016
The car was sold but they called and than someone else followed up all in all I think I received 3 calls. Great customer service.
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Response from Amacars:

Thank you Tom.
Mar 30, 2016
Quick response and follow up
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Response from Amacars:

Thank you Brent
Mar 2, 2016
They were quick to contact me.Did not follow up when I wanted a trade value on my existing car.
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Response from Amacars:

Sorry you did not get a value on you trade Jim but our store policy is not to value trades unless they are at the store . This avoids any problems as the customer would have a written appraisal. Thank you for the opportunity to help you. Amacars
Jan 14, 2016
Sales staff called. Were helpful and not pushy or annoying. I'd recommend AMACARS.
Is this review helpful? Yes | No

Response from Amacars:

Thank you Steven.

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