Ally Motors

934 Temple Street, Whitman, MA 02382 - Map & Directions

Sales: (774) 217-7607

Nov 30, 2016
Quick reply the car was sold
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Nov 11, 2016
I needed a replacement for my daily driver, I got a solid replacement at a good price. Staff was great answering my my wife's and i questions. easy to work with and no problems communicating as I had to get through an hours worth of traffic to get there. Going to recommend them to my friends who are willing to make the drive.
1 of 1 people found this review helpful.
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Nov 6, 2016
Extremely pleasant and honest
1 of 1 people found this review helpful.
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Nov 3, 2016
Friendly staff and hassle free environment
1 of 1 people found this review helpful.
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Oct 28, 2016
Very polite and kind people. I am thankfully I was able to do business with the staff at Ally Motors
1 of 1 people found this review helpful.
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Oct 24, 2016
triggers
Not a great experience. Sales person wouldn't stop talking about things that had nothing to do with the car I was interested in. Car wasn't in the shape that it was described. Wouldn't move on price so no deal was there to be made.
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Oct 23, 2016
professional & honest
1 of 1 people found this review helpful.
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Oct 16, 2016
Quick response. Friendly and proffesional
1 of 1 people found this review helpful.
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Oct 15, 2016
They responded quickly , were very polite and answered all my questions and had a very nice selection of vehicles. I did not buy but I am still looking and keep checking their website, they are very professional.
1 of 1 people found this review helpful.
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Oct 13, 2016
I asked a few simple questions and instead of answering them they sent me generic email templates from 2 different people. Certainly not a company interested in conducting business.
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Response from Ally Motors:

I'm sorry to see that and we do apologies for that... We will work on it immediately and please email us any questions you have on our email allymotorsmail@gmail.com so we can assist you better. Thank you.
Oct 9, 2016
McKayla and Mathew were great. They streamlined the process and answered our questions promptly. I'd highly recommend Ally Motors, specially to people buying a car for the first time. ***** Ally Motors *****
1 of 1 people found this review helpful.
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Response from Ally Motors:

thank you for your time and we will be happy to see you again...
Sep 25, 2016
Good car selection and right prices. We spent about 2 hours there and it was good experience.
1 of 1 people found this review helpful.
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Response from Ally Motors:

Thank you!
Sep 7, 2016
So far so good
1 of 2 people found this review helpful.
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Response from Ally Motors:

Thank you for that
Aug 25, 2016
excellent
1 of 2 people found this review helpful.
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Response from Ally Motors:

We are happy to know that you see us as “excellent.” Our staff strives to do the best they can in every aspect of the purchase process, from test drive to signing. It’s good to know that they’re hard work is being rewarded with a great review and a happy customer. Thank you for allowing us to have your business!
Aug 19, 2016
Everyone here is awesome i would highly recommend this dealership
1 of 1 people found this review helpful.
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Response from Ally Motors:

Thank you so much for taking the time to let us know about your experience here at Ally Motors.
We pride ourselves on our customer service and are glad to know we have met your
expectations. Thank you for choosing us for your auto needs and we hope that you are enjoying your new vehicle!
Jun 13, 2016
He was very pleasant and answered every question I have asked of him
1 of 1 people found this review helpful.
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Response from Ally Motors:

Thank you for taking the time to write us a review. We are happy to know that all of your
questions were answered and that you enjoyed your experience with us. Thank you for
purchasing from us and allowing us to have your business.
Jun 4, 2016
There was on point calling me and love that they try there best to help me
1 of 1 people found this review helpful.
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Response from Ally Motors:

We appreciate your feedback. Although we are a small family dealership, we do our best to return all phone calls and emails as quickly as possible. We are glad to hear our employees are meeting company standards with prompt responses to our customers. Thank you for your business!
Jun 2, 2016
Very good customer Service. Return my phone call same day.Their prices are lower then anyone else and they great selection of cars. We got low APR rate. Finance easy and quick, we got the car in two days.
1 of 1 people found this review helpful.
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Response from Ally Motors:

Ally Motors thanks you for your review and business. We do our best to research the market and consumers wants and needs in order to provide an above par vehicle inventory and stellar customer service. We are glad to know that because of the due diligence of our Finance Manager, we were able to have a reasonably quick transaction that left you with a great and affordable rate.
May 15, 2016
Quick response. Thanks so much.
1 of 1 people found this review helpful.
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Response from Ally Motors:

Dear Sharon. Thank you for your positive comments. We are so glad to hear that you enjoyed your sales process! Call us if there is anything we can help you with.
May 8, 2016
Overall service was great..matt Explain everything and made my experience easy and trust worthy....they need to improve their warranty plan... But I will surely recommend ally motors for your car buying experience.
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Response from Ally Motors:

Dear Garfield. Thank you for your positive comments. We are so glad to hear that you enjoyed your sales process! Call us if there is anything we can help you with.
Apr 16, 2016
I believe it was a used Pathfinder I test drove. The car actually felt too big for me, and it had what I categorize as "that used car smell." The people who own the dealership were very nice to me and willing to show me any car I was interested in, but after what I experienced with the aforementioned auto, I just needed to go home. Sorry.
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Response from Ally Motors:

Dear Richard. Thank you for your positive comments. We are so glad to hear that you enjoyed your sales process! Call us if there is anything we can help you with.
Apr 6, 2016
CheyenneLC
I posted a review earlier today (4/6/16) about the dealer not getting back to me, and just wanted to resubmit another review to go against my one prior. Mikayla and Matthew got in touch with me and helped answer some questions I had regarding this specific vehicle. If this is a vehicle we choose to go with, they are willing to do what it takes to help us into it. Thanks guys!
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Response from Ally Motors:

Thanks, We are very appreciate it!
Apr 5, 2016
I called ahead to make sure the car was available which I was told it was. i drove an hour down to look at the car to be told someone had put a deposit down on it a few days before.
1 of 1 people found this review helpful.
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Response from Ally Motors:

Dear Gary. We are very sorry for your experience.We priced our cars very aggressive, so cars selling very quick. Call us back and we can put hold on any car over phone if you are really interested on it. Thank you for your time anyway.
Apr 4, 2016
Mspinetti
Quick response
0 of 1 people found this review helpful.
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Response from Ally Motors:

Thank you!
Mar 30, 2016
Quick reply
0 of 1 people found this review helpful.
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Response from Ally Motors:

Thank you.
Mar 18, 2016
Excellent selection, great prices and exceptional customer service. Matthew provided financing for me with no so great credit at a monthly payment I was extremely happy with. I will recommend Ally to all my friends and family.
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Response from Ally Motors:

Thank you for you time! You can call us anytime for your your next car!
Mar 10, 2016
Matthew was great to deal with, car was in great condition and checkout as excellent by Mercedes dealer.
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Response from Ally Motors:

Thank you!
Feb 1, 2016
pauldaly
Matthew was nice enough. But when I asked for assurances on history or known issues in writing via email he said he'd prefer to discuss on the phone. When I am spending over $25k for two vehicles I believe he should have spent the 10 minutes or so to respond to each question, yes/no. To me that was sort of a red flag. If a sales person would rather "talk" than email beware as email is a detailed record whereas a phone call is simply a time stamp, allowing seller deniability.
3 of 3 people found this review helpful.
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Jan 15, 2016
Never heard back from them once i filled out application. Spoke a couple times but once app was filled out never heard from them again.
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Response from Ally Motors:

Dear Jeff. We are sorry for that. We was try to reach you few times but your phone goes straight to voicemail. Give us call back please or email us. We will do our best to serve you right way.
Jan 14, 2016
My sales person Matthew couldnt have been more patient and helpful. I explained that I was under no pressure to purchase and was looking for a third vehicle that would meet my families needs as well as getting the price and financing exactly where I needed. After rest driving the intial vehicle we decided it wasnt what we were looking for however the selection at Allys was quite good so we decided to test drive other vehicles we would be interested. With patience Matthew went through each vehicle option with us comparing each to what we required and we decided on a very nice Xterra S well conditioned well priced. Withn 24 hours Matthew had my financing and payments exactly where I wanted it along with several other request you usually only see at big box dealers. Bottom line two thumbs up experiance with Ally and Matthew.
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Dec 29, 2015
My experience with this dealership was really positive, none of the typical car salesman stuff. My only thing is they didn't do the stuff that I guess a bigger dealership might. Gas tank was left with 25 miles and I need a oil change. I think as a courtesy this could have been taken care of. Other than that the experience was stress free.
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Dec 18, 2015
Matthew was very friendly, and an absolute pleasure doing business with. Highly recommended!!!
0 of 1 people found this review helpful.
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Dec 11, 2015
Test drove a vehicle but a lot of the lights were on of things that had to be fixed. Was told don't worry, they will fix it all and that the brakes are just fine. I took it down the street and lost the brakes. Went across two lanes of traffic. Could of got killed. Drove it back to dealership in the breakdown lane with the emergency lights flashing, very slowly. Had to use both feet on brakes to come to a complete rolling stop. Didn't seem too apologetic.
2 of 2 people found this review helpful.
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Response from Ally Motors:

Dear Catherine. We are very sorry for that. We are dealing with used cars and sometimes bad things happens. We was calling you after your experience with us. Give us call back please. Thank you.
Dec 6, 2015
Ready to help
0 of 1 people found this review helpful.
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Dec 1, 2015
Great
0 of 1 people found this review helpful.
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Nov 5, 2015
norm426
They have a professional staff that helped me find the car I was looking for.
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Oct 28, 2015
They responded with in the hour answering all the questions.In person very polite and no presure.
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Sep 3, 2015
Real good
0 of 1 people found this review helpful.
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