Allen Turner Chevrolet

GM Certified Internet Dealer

4150 S Ferdon Blvd
Crestview, FL 32536

Sales: (850) 583-9350

Service: (850) 398-4103

Today 8:30am - 7:00pm
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 29, 2017
Bad49er
I wanted to trade in a 1975 dad start, I sent them several pictures but I could not get a response regarding what they were willing to give me for a trade-in. I called Steven at least three or four times and left a message for him to call me but he never did. I finally called the sales manager and spoke with him and told him my story. I'm not sure if he was on speakerphone or what but I heard laughing in the background and very unprofessional as far as I'm concerned he told me he would get with Stephen the salesman and have him call me and I told him I did not want to speak to the salesman and I thought they were very unprofessional and how they handled the entire situation I think they need to go back to what they were doing before they became a salesman because they sure do not know what the heck they are doing
Is this review helpful? Yes | No

Response from Allen Turner Chevrolet:

Thank you for the feedback. We have passed this information along to our General Manager so he can look into this situation.
Nov 29, 2017
Very good experience, I had to delay for a week so the 2016 was sold, but after more research, decided on the 2017 Colorado extended cab V6 w/8 gear trans. Jacob at Allen Turner Chevrolet worked out a reasonable trade in and excellent end of year incentives. Jacob explained all the features, set up the OnStar and Bluetooth for me. Very knowledgeable and answered all my questions after the test drive. Will definitely go to Allen Turner Chevrolet for my next vehicle.
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Response from Allen Turner Chevrolet:

Thank you so much for the review. We are glad you enjoyed your experience and we hope you enjoy your new Colorado! Welcome to the Allen Turner Chevrolet family.
Nov 4, 2017
prompt response to my e-mail
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Response from Allen Turner Chevrolet:

Thank you so much for the review!
Oct 27, 2017
Trying to sell a extended cab truck right at nada value....it has no back seat. They didn’t even know it was missing til I pointed it out when I went to look at it.
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Oct 4, 2017
robertjacoff
Great, unfortunately they couldn't help me because of my financial situations. Very helpful not too pushy. Just very understanding people. People make the business!
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Oct 1, 2017
Was helpful, decided on different vehicle, different location
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Sep 22, 2017
Prompt response and followup
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Sep 8, 2017
Great experience
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Aug 14, 2017
GuruD577G
Would give this dealership no stars if it was an option. Contacted them about a car on a Saturday right before they closed for the night. Salesman emailed me back quickly and told me the car was available and to call on Monday to schedule a test drive. Got an email Monday from them before I even called wanting me to set up a time for a test drive. Wrote back and also asked a few questions about the vehicle. It had been listed for almost a month with no takers. So I asked what was the issue(s): mechanical or overpricing? The reply I got said that the car was no longer available and had been taken to auction but there were similar cars available. Wow. It suddenly went to auction...on a Sunday...when the dealership was closed. Ri-ight. Classic bait and switch. No thank you. I'll shop elsewhere.
1 of 1 people found this review helpful.
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Aug 3, 2017
I received emails the same day. Very inviting and informative. I have not returned contact as this dealer is not in same town.
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Jul 17, 2017
Promptly returned phone calls. Friendly staff and professional sales team. Bought the car!
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Jun 19, 2017
Sales manager left me a voice message I returned his phone call twice and left messages with no return call back
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Jun 5, 2017
Responded quickly
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Jun 4, 2017
They were extremely helpful and had most of the paperwork complete before I even showed up to get the car. All I needed to wait for was some paperwork to get printed off for me to sign and I drove away. The employees were very polite, and they made sure I had all the information I wanted about the car before I ever arrived to get the car. It was a completely painless process and I'm very happy with the car which was detailed and refueled before I got there to get it.
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Jun 2, 2017
Great people to deal with, got back to me over email really quick. Overall great experience.
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Jun 1, 2017
Car that i was interested in was not on the lotafter I was told it was avialble. "It was taken to auction last night." This is a pattern of bait and switch that this dealership uses to get you on the lot. Buyer Beware!!!
3 of 4 people found this review helpful.
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May 1, 2017
I asked for the lowest price on the vehicle from the drop down menu. The only reply I received was to schedule a test drive. Lowest price request was one of the choices of the drop down menu. Losing interest fast.
2 of 3 people found this review helpful.
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Apr 13, 2017
This was an excellent experience. They made every effort to make the buying experience easy. We actually drove more than 200 miles to purchase the vehicle from them. I highly recommend JP at this dealership!
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Apr 2, 2017
Everyone was nice; however, this car was not available when I arrived at the dealership. Apparently, the car was taken to auction the same day the price was slashed $1000. Makes me wonder if this car was just used as "bait" to get one into the dealership to buy a more expensive vehicle. This car is still on the website even though it is not available.
6 of 6 people found this review helpful.
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Mar 26, 2017
Responded in reasonable amount of time. Very nice and helpful.
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Mar 15, 2017
Meriva_3150
Bought this vehicle. Provided 5 star rating for outstanding team coordination. For some reason, my 5 star rating for the Service Manager, Larry Vickrey, was changed to 4.6, and I don't know why. I've been trying to find out why this occurred, and to correct the rating. Larry has provided me with prompt, courteous and professional advise before, during and after the purchase of my Chevy Colorado, 4X4. I feel that his part of this team effort should be properly recognized.
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Feb 25, 2017
Salesman was very helpful and was willing to negotiate on his prices
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Feb 22, 2017
A plus!
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Jan 17, 2017
Awesome customer service!! I felt wined and dined by the entire staff. Best experience I've ever had buying a car.
2 of 2 people found this review helpful.
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Dec 28, 2016
took to long to get him to send better pictures after getting them i explained some of the problems then requested a lower price for truck he went on about he got it a the RV dealership and his price was set and couldn't be reduced i only can say for the person who does purchase that truck get ready to have your dash removed to fix the problems your hinges are going to break and mine as well put a new dash top while you are fixing hinges and since you have the dash tilted fixing that mine as well just replace the heater core and the AC evaporator while the dash is there course they don't care about the customer all they are worried is fill them pockets up
1 of 4 people found this review helpful.
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Dec 23, 2016
Drove 350mi to look at the truck. When I got there the salesman who told me about it was looking at a completely different truck. Was told the truck was immaculate. It was a pretty nice truck but, needed a lot of tlc
3 of 3 people found this review helpful.
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Nov 20, 2016
I called said the vehicle was sold and contacted meback a week later totel me that had it. Unfortunately the buyer supposely had it shipped to Pensacola then they were shipping it back i was told to meet kevin the manager. I called introduced myself never have even drove vehicle he asked for my credit card number for 1000 dollars was extremeky rude and disrespectful. I ended up never going to my appointment because of him find a different chevy dealer i highly dont recommend crestview
3 of 3 people found this review helpful.
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Oct 26, 2016
Quick response but did not buy vehicle.
1 of 2 people found this review helpful.
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Oct 2, 2016
Followed up initially but not second question.
0 of 3 people found this review helpful.
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Sep 10, 2016
Great dealer to deal with no pressure in buying a auto. Would highly recommend this dealer to anyone who is interested in buying a vehicle. G. T.
1 of 1 people found this review helpful.
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Jul 30, 2016
They call me and ask me when could I come in for a test drive. They were very nice.
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Jun 15, 2016
I got my last truck from AllenTurner very happy with the way they treat me and keep me inform.
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May 27, 2016
The experience at Allen Turner was great. The associates was very helpful and went out of their want to make sure I was happy with my purchase.
1 of 1 people found this review helpful.
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Read 4 old reviews
Nov 27, 2014
Very knowledgable yet non pushy salesman. Will work with him in the future if possible
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Nov 19, 2014
Would likely do business with Allen turner in the future.
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Oct 29, 2014
I was contacted to come take a test drive. I asked some more questions with no response.
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May 22, 2013
Dealer responded quickly and worked with on the price
Is this review helpful? Yes | No

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