All State Auto Sales

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264 Newburyport Tpke
Rowley, MA 01969

Sales: (978) 432-1041

Today 9:00 AM - 5:00 PM
(Closed Now)
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Feb 26, 2017
They gave me a great deal on my truck. I can't complain about how much I payed for it. But when before I drove 360 miles to pick the truck up they told me they replaced a tire sensor that they thought broke when they were preparing my vehicle for my arrival and checking tire pressure. When I got there he said they reset the computer or sensor monitor and he gave me a sensor in case it was bad, sent me back to New York with no registration or inspection saying I would be fine to drive without it until I got home and could get it. Upon getting home I looked at DMV website for Nay and it said he should have put a Massachusettes temporary plate on it and temp. Registration for me. Looks like he just did not want to do a little work or he was unaware of regulations of buying of vehicles from out of state. He said he had been in the car sales business for 37 years. I would think he would know this. Anywho a few days later, my tire pressure sensor is still on. When I talked to him about it I asked if he would at least take care of the bill to put the sensor in that he gave me. At which time he told me he gave me the wrong sensor and said he would send the right one to me on Monday. He also said the truck had a 2 mo,th warranty but when I asked him to cover the cost of putting the tire pressure sensor in he more or less told me it's on me and that he already did more than he should have with lowering the cost of the vehicle and he told me anything else meaning the repair cost or what ever was on me. Typical case of the already sold the vehicle. Now he does not want to bother with going good by a $100 repair that was something they sposedly broke before I picked up the vehicle. Not to mention if I got pulled over for not having a NYS registration and inspection on the way home my truck could have been impounded and I could have gotten tickets. I'm sur he was aware of what he was sposed to do for me to make sure I was legal but I don't think he wanted to do his job. At least my vehicle is payed for and I did get a great price on it. So I can afford the not too expensive repair of the sensor.
10 of 13 people found this review helpful.
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Feb 12, 2017
Even though additional comment is completely optional: I'll write here that communicating with this dealer was a really bad experience. These guys do not really know how to politely talk to their customers. Would not recommend to anyone.
10 of 11 people found this review helpful.
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