Alcoa Auto Center

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3835 Airport Hwy
Louisville, TN 37777

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Service: (865) 692-9292

Today 9:00 AM - 7:00 PM (Open Now)
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https://static.cargurus.com/images/forsale/2019/10/16/05/09/2018_volkswagen_beetle-pic-8687122534632589067-152x114.jpeg

2018 Volkswagen Beetle 2.0T S Hatchback FWD Used Cars in Louisville, TN 37777

Great Deal
$2,062 BELOW
CarGurus IMV of $15,057

Price: $12,995

Mileage: 33,697

Location: Louisville, TN 37777

Average time on market: 43 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Description: Used 2018 Volkswagen Beetle 2.0T S Hatchback FWD for sale - $12,995, 33,697 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/07/17/17/00/2014_subaru_xv_crosstrek-pic-942489901627940673-152x114.jpeg

2014 Subaru XV Crosstrek Premium AWD Used Cars in Louisville, TN 37777

Great Deal
$2,897 BELOW
CarGurus IMV of $13,892

Price: $10,995

Mileage: 90,276

Location: Louisville, TN 37777

Average time on market: 26 days Certified Pre-Owned: No Transmission: 5-Speed Manual Color: White Description: Used 2014 Subaru XV Crosstrek Premium AWD for sale - $10,995, 90,276 miles with Bluetooth, Premium Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/09/19/06/45/2017_gmc_yukon-pic-1129533480099032067-152x114.jpeg

2017 GMC Yukon SLT Used Cars in Louisville, TN 37777

Great Deal
$4,796 BELOW
CarGurus IMV of $34,791

Price: $29,995

Mileage: 81,220

Location: Louisville, TN 37777

Average time on market: 19 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Description: Used 2017 GMC Yukon SLT for sale - $29,995, 81,220 miles with Leather Seats, Navigation System, Adaptive Cruise Control, Alloy Wheels, Bluetooth, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2019/07/21/16/47/2015_kia_sedona-pic-1393775302700890563-152x114.jpeg

2015 Kia Sedona LX Used Cars in Louisville, TN 37777

Great Deal
$3,034 BELOW
CarGurus IMV of $13,029

Price: $9,995

Mileage: 95,419

Location: Louisville, TN 37777

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Description: Used 2015 Kia Sedona LX for sale - $9,995, 95,419 miles with Bluetooth, Backup Camera, Alloy Wheels, Convenience Package
https://static.cargurus.com/images/forsale/2019/10/05/07/01/2017_hyundai_sonata-pic-1017447932623028469-152x114.jpeg

2017 Hyundai Sonata Sport FWD Used Cars in Louisville, TN 37777

Great Deal
$2,712 BELOW
CarGurus IMV of $15,707

Price: $12,995

Mileage: 33,809

Location: Louisville, TN 37777

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Description: Used 2017 Hyundai Sonata Sport FWD for sale - $12,995, 33,809 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/10/16/05/09/2018_gmc_sierra_1500-pic-5255239186079976795-152x114.jpeg

2018 GMC Sierra 1500 Base LB Used Cars in Louisville, TN 37777

Great Deal
$2,886 BELOW
CarGurus IMV of $22,881

Price: $19,995

Mileage: 14,600

Location: Louisville, TN 37777

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Description: Used 2018 GMC Sierra 1500 Base LB for sale - $19,995, 14,600 miles with Bluetooth, Backup Camera, Tow Package, Convenience Package
https://static.cargurus.com/images/forsale/2019/09/09/04/44/2008_bmw_3_series-pic-4365132985830266025-152x114.jpeg

2008 BMW 3 Series 328i Convertible RWD Used Cars in Louisville, TN 37777

Great Deal
$2,872 BELOW
CarGurus IMV of $11,760

Price: $8,888

Mileage: 64,347

Location: Louisville, TN 37777

Average time on market: 23 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blue Description: Used 2008 BMW 3 Series 328i Convertible RWD for sale - $8,888, 64,347 miles with LE Package, Sport Package, Leather Seats, Alloy Wheels, Bluetooth, Premium Package, Climate Package
https://static.cargurus.com/images/forsale/2019/04/25/21/30/2011_buick_lacrosse-pic-6288206838962893044-152x114.jpeg

2011 Buick LaCrosse CXL AWD Used Cars in Louisville, TN 37777

Great Deal
$2,238 BELOW
CarGurus IMV of $12,233

Price: $9,995

Mileage: 75,318

Location: Louisville, TN 37777

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2011 Buick LaCrosse CXL AWD for sale - $9,995, 75,318 miles with Leather Seats, Sunroof/Moonroof, Driver Confidence Package, Alloy Wheels, Bluetooth, Backup Camera, Remote Start, Comfort Package, Luxury Package, Convenience Package
https://static.cargurus.com/images/forsale/2019/06/10/16/59/2012_jeep_liberty-pic-7247155977231066730-152x114.jpeg

2012 Jeep Liberty Sport 4WD Used Cars in Louisville, TN 37777

Great Deal
$2,563 BELOW
CarGurus IMV of $12,558

Price: $9,995

Mileage: 70,920

Location: Louisville, TN 37777

Average time on market: 23 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Black Description: Used 2012 Jeep Liberty Sport 4WD for sale - $9,995, 70,920 miles with Bluetooth, Leather Seats, Remote Start, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/04/25/17/42/2013_mazda_cx-9-pic-9221062997024567377-152x114.jpeg

2013 Mazda CX-9 Grand Touring Used Cars in Louisville, TN 37777

Great Deal
$2,573 BELOW
CarGurus IMV of $13,568

Price: $10,995

Mileage: 96,736

Location: Louisville, TN 37777

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2013 Mazda CX-9 Grand Touring for sale - $10,995, 96,736 miles with Bluetooth, Leather Seats, Backup Camera, Navigation System, Alloy Wheels, Technology Package
https://static.cargurus.com/images/forsale/2019/10/19/05/01/2016_toyota_corolla-pic-2624695132921334610-152x114.jpeg

2016 Toyota Corolla L Used Cars in Louisville, TN 37777

Great Deal
$2,267 BELOW
CarGurus IMV of $13,117

Price: $10,850

Mileage: 46,965

Location: Louisville, TN 37777

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Black Description: Used 2016 Toyota Corolla L for sale - $10,850, 46,965 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/09/18/20/56/2016_mazda_mazda3-pic-4811582509002914501-152x114.jpeg

2016 Mazda MAZDA3 i Touring Used Cars in Louisville, TN 37777

Great Deal
$1,796 BELOW
CarGurus IMV of $13,791

Price: $11,995

Mileage: 45,207

Location: Louisville, TN 37777

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Red Description: Used 2016 Mazda MAZDA3 i Touring for sale - $11,995, 45,207 miles with Bluetooth, Popular Equipment Package, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/08/11/16/39/2013_acura_ilx_hybrid-pic-6228624238785346799-152x114.jpeg

2013 Acura ILX Hybrid 1.5L FWD Used Cars in Louisville, TN 37777

Great Deal
$2,245 BELOW
CarGurus IMV of $12,240

Price: $9,995

Mileage: 76,821

Location: Louisville, TN 37777

Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Gray Description: Used 2013 Acura ILX Hybrid 1.5L FWD for sale - $9,995, 76,821 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/08/28/05/00/2016_chevrolet_tahoe-pic-7757145739155246979-152x114.jpeg

2016 Chevrolet Tahoe LT 4WD Used Cars in Louisville, TN 37777

Great Deal
$3,415 BELOW
CarGurus IMV of $29,410

Price: $25,995

Mileage: 119,450

Location: Louisville, TN 37777

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blue Description: Used 2016 Chevrolet Tahoe LT 4WD for sale - $25,995, 119,450 miles with Leather Seats, Sunroof/Moonroof, DVD Entertainment System, Bluetooth, Aluminum Wheels, Remote Start, Tow Package, Luxury Package
https://static.cargurus.com/images/forsale/2019/10/16/18/21/2012_chevrolet_impala-pic-2892593559936154731-152x114.jpeg

2012 Chevrolet Impala LS FWD Used Cars in Louisville, TN 37777

Great Deal
$2,103 BELOW
CarGurus IMV of $10,098

Price: $7,995

Mileage: 53,023

Location: Louisville, TN 37777

Average time on market: 18 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Description: Used 2012 Chevrolet Impala LS FWD for sale - $7,995, 53,023 miles with Bluetooth, Aluminum Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 9, 2019
They told me the car was sold, but it was still listed as available online.
1 people found this review helpful.
Oct 3, 2019
Great
Sep 24, 2019
Asked for carfax. They sent me immediately. Car had history of accident and structural damage. Declined.
Aug 13, 2019
Great car, great deal, great staff.
Aug 5, 2019
Super nice to work with. Very honest. Found what we were looking for and would definitely deal with them again.
1 people found this review helpful.
Jul 25, 2019
JBTennessee
5
The salesman was really helpful and responded quickly to my inquiry. Great service and friendly staff.
Jul 21, 2019
GuruHC2YJ
David and Andy were nice, efficient and professional. We purchased this van. Thanks, gents!
2 people found this review helpful.
Jul 15, 2019
GuruXZ8GQ
Excelent
Jul 12, 2019
I drive 2 hours to look at the vehicle. Afsm called and said there was a key fob problem. Not a big deal. When we got there the truck had a master sensor light. Seatbelt light, tire pressure light and left in light on. The steering wheel was severely off to the left. After we drive the vehicle and asked about the lights etc. They then inform us the air bags weren't replaced in the side curtain area. Said they were on national backorder. Which was not true, I called Toyota myself. He said they would look at the truck about making the repairs. Waited 2 days no call, so I called. He said they were gonna wholesale it as is. Asked for the wholesale price. Waited another day. Then he called to say they were going to keep it to use aroynd the lot. I don't like being lied to or having my time wasted.
2 people found this review helpful.
Jun 7, 2019
Informative, quick response...
2 people found this review helpful.
Apr 13, 2019
Not willing to negotiate price. Had to contact twice to get a response.
3 people found this review helpful.
Mar 14, 2019
Got a great car for a great price! Hassle free process. Satisfied customer.
5 people found this review helpful.
Mar 12, 2019
GuruCKPHS
Very nice sales people. I bought another vehicle but these are great folks
4 people found this review helpful.
Mar 9, 2019
Tamara Loftus
Very friendly, helpful but not pushy. The car is great but I decided to keep looking to get some extras I wanted.
3 people found this review helpful.
Feb 28, 2019
Jessiej39
I have been in contact with them and I am going to the dealership today. Adam and David were absolutely amazing! I bought the Traverse and I couldn’t be happier!
6 people found this review helpful.
Feb 15, 2019
Kirby Logan
Responsive, courteous, professional experience.
5 people found this review helpful.
Feb 13, 2019
They were prompt and courteous with their reply and were so in person as well. Great dealership Great inventory made it easy. Adam in sales was a pleasure to deal with and very accommodating. David in finance was knowledgeable and worked me a great deal. I will definitely purchase there again
6 people found this review helpful.
Feb 8, 2019
GuruC9SV8
Great Service unmatched in all my years of car buying...Adam goes Above and Beyond to get you in the car you love...
4 people found this review helpful.
Jan 17, 2019
Rob is an excellent salesman who listened, was honest, clear and not pushy. The dealership was clean and comfortable. We will not hesitate to visit again when shopping for a car.
5 people found this review helpful.
Jan 13, 2019
We had a great experience the day we purchased the van but they did not follow up and buy a battery as they promised nor have they done any kind of follow up. We paid cash so I guess they are not worried about us and how our vehicle is doing. Shame on you Alcoa Auto Center.
6 people found this review helpful.
Jan 13, 2019
Guru59PSZ
Contacted me very quickly. Also very responsive to my emails. Easy and honest to work with.
3 people found this review helpful.
Dec 16, 2018
Very professional and helpful.
3 people found this review helpful.
Dec 1, 2018
ashley lunny
Great dealer! Highly recommend. They worked with me on my downpayment and fixed the faulty fobs for the truck and the faulty gas lid that caused a check engine light after I bought this truck from them.
5 people found this review helpful.
Nov 25, 2018
Bexter
Great guy, was very helpful!
3 people found this review helpful.
Nov 23, 2018
Wonderful people
2 people found this review helpful.
Nov 5, 2018
I appreciated the information i receive about the car i was interested in. The saleman was nice and honest about the car.
2 people found this review helpful.
Oct 21, 2018
Jason501Kim
very good
3 people found this review helpful.
Oct 9, 2018
PathToEternity
After shopping several dealers I did settle on a car I found at Roadrunner. The salespeople were very helpful about answering the questions I had and making me feel confident in my purchase.
4 people found this review helpful.
Sep 20, 2018
Hassel free, no non-sense, and quick!
2 people found this review helpful.
Sep 12, 2018
I was contacted quickly on email and information was sent. I saw it didnt look like wahat i was after but the response was quick and helpful
1 people found this review helpful.
Sep 8, 2018
I spoke with Rob about a Lexus that I found online. he was friendly, knowledgeable, and transparent. he was able to get me a low payment and price. my car has been great ever since.. you should visit.
4 people found this review helpful.
Aug 29, 2018
Bren5663
They contacted me very quickly. I'm looking at several FJ's at the moment but I will get back to them if I dicide
2 people found this review helpful.
Aug 23, 2018
The dealer contacted me right away and gave me all the info on the vehicle that he could since I was coming from out of town. Once we got there the staff was very professional and courteous. We ended up purchasing the vehicle and have had it for about a week. Very pleased with the deal we received and the new car!
4 people found this review helpful.
Aug 20, 2018
I am incredibly disappointed. I had contacted the dealership inquiring about a specific car and checked in multiples times on it, got very short one word responses for the most part. And before getting into the car to drive two hours to the dealership I checked in to make sure it was still there and expressed my desire to leave with it today if it all looked good. And he wrote back a simple "sorry another salesman sold it just now" with no follow-up. Unprofessional and cold. Clearly not communicating with each other. They may be great but I am angry enough with them right now to leave this review.
5 people found this review helpful.
Aug 5, 2018
Very helpful, from sales to financing. Overall a very good experience.
1 people found this review helpful.
Jul 23, 2018
Terrible service! We spent over an hour there after doing 2 test drives. During that time we were ignored and unable to receive a trade in value for our car. Very strange.
4 people found this review helpful.
Jul 11, 2018
Nice attitude
1 people found this review helpful.
Jul 5, 2018
Dealer contacted me quickly. Salesman was great. Haven’t bought yet but considering going back. Great dealership in my opinion. Super friendly people and willing to entertain an offer.
4 people found this review helpful.
Jun 30, 2018
CandD4
Car was not described accurately and pictures were deceiving. The car was in really poor condition. Did not speak to anyone, but did get a reply to email inquiry.
5 people found this review helpful.
Jun 22, 2018
The guy at the dealer was nice and contacted me fairly quickly when I sent out an email. The only problem I had was that I drove 2 hours to go see the car only to find out that the car I was looking for was a lot more damage than what it appeared in the pictures and it was way overpriced. The car had a ticket price of $5,999 which later came down to $4,500 when in reality the car was worth at the very most $2000-2500
6 people found this review helpful.
Jun 18, 2018
Great staff
1 people found this review helpful.
Jun 15, 2018
They were quick to respond.
0 people found this review helpful.
May 12, 2018
Tried to be very helpful
1 people found this review helpful.
May 5, 2018
Ron went absolutely above and beyond my expectations! I was sceptical at first due to other reviews, I'm so glad I called and went! Ron was up front about everything with the vehicle. Ron wasn't even bothered by my loud 7 year old and was very patient with me and all my questions. If you're in the market for a used car I'd check with Ron!
9 people found this review helpful.
Apr 29, 2018
The salesman wasn’t there when he said he would be and I texted him about the car after and got no reply.
6 people found this review helpful.
Apr 27, 2018
Amber was very nice and helpful! She was easy to talk to and did not pressure us into anything! We’re still in the process of deciding! When I do decide I will definitely request Amber!
7 people found this review helpful.
Apr 26, 2018
Piazza_2503
Good , very helpful
0 people found this review helpful.
Apr 19, 2018
A nice gentleman name Eric Holder contacted me, very pleasant. I will be in Knoxville in a few days and plan to purchase this car from Mr. Holder after testing driving and having the car inspected.
1 people found this review helpful.
Mar 26, 2018
Very helpful but not able to work out a deal
5 people found this review helpful.
Mar 11, 2018
Good dealer, car listed with out dealer fees. When called they let me know what issues they saw with it, answered all my questions. Had the car ready for me to look at after a few phone calls.
5 people found this review helpful.
Dec 23, 2017
69Rally
Quick response
1 people found this review helpful.
Dec 8, 2017
Briashkalbry
Great dealer. Answered all questions that i had. Awsome experience...
1 people found this review helpful.
Dec 1, 2017
GuruDS8C5
They replied with all info I asked for.
1 people found this review helpful.
Read 89 old reviews
Oct 19, 2017
They lied about the condition of a vehicle, thus wasting my time. A transmission problem is not a “cosmetic issue.” Neither is a hole in the roof. Obviously they were hoping to rip someone off who didn’t notice it. Stay away from here.
18 people found this review helpful.
Oct 11, 2017
They were nice people test drove did not like check engine light was on & moon roof was missing sun screen made suv hot when burning ac.
5 people found this review helpful.
Oct 3, 2017
They were great to work with.
0 people found this review helpful.
Aug 29, 2017
GuruD53G1
I contacted Roadrunner on Sunday evening, and received a response no more than an hour and a half later! Really surprising with it being a Sunday. Not sure if we'll follow through on this van, but really pleased with their response time.
4 people found this review helpful.
Aug 27, 2017
Quick response, answered all questions.
1 people found this review helpful.
Aug 24, 2017
HORRIBLE SERVICE! After trying to go to the dealership TWICE to see the car they kept making excuses for why that day would not work for them. On our 2nd attempt to go to the dealership, they called us after we were already an hour into our drive to see the car to tell us that our scheduled meeting had been cancelled since the car salesman who was working with us had quit his job and taken the keys to the car we were coming to see. We spoke to a manager and he promised to drive the car to our hometown (2 hours away) since they had cancelled on us twice only for him to not return any of our calls so we could confirm a day for it to happen. Once I finally got in touch with someone to help, they let us know that the drive was too far for them and they didn't want the value if the car to go down as they were driving it to us. Most dealerships would be doing all they could to help out at this point but the manager would never speak directly to me and kept leaving it up to the receptionist to discuss matters with me. I do not see how this place can stay in buisness, especially with a team who does this to customers. I DO NOT RECCOMEND THIS DEALERSHIP TO ANYBODY!
28 people found this review helpful.
Aug 23, 2017
Great dealership with friendly and helpful staff. We we're greeted right away with a smile by the young lady at the front desk and even offered a cold water she then introduced us to David who helped us. He was honest and helpful.
2 people found this review helpful.
Aug 12, 2017
They responded with their website and pictures of car but did not reply when I asked a question.
6 people found this review helpful.
Jul 15, 2017
Responded to my query almost instantly.
3 people found this review helpful.
Jun 19, 2017
380
I went to speak to someone about this vehicle and I had several places with the same type vehicle. The salesman didn't want to negotiate and when I started talking about things that were wrong with the vehicle he said oh, it's older and only $3,995 we just dropped the price to that. I didn't know any better so I said OK great! He then said oh well I think that's the price I'll have to double check. I told him I was paying cash. He walked away and came back with a paper saying oh I was mistaken and it's 5,995 and would be $7,004 out the door, "so I don't want to waste your time"! I told him I couldn't afford that and asked if he actually had vehicles in the $3,995 price range. He said he thought so and told me to look at their website then walked away, I was standing on their lot! Why would I look online if I'm there in person!? That told me that he obviously wasn't really wanting my business even after I had been there most the day! I also want to mention that they had to jump start the car I was looking at as well as most of the others they're selling! I will never go back to them to buy a car, I've never been blown off as a customer by a car salesman when I actually had cash in my pocket! Smh
50 people found this review helpful.
Apr 17, 2017
No pressure. Sales Representative was friendly. Unfortunately the car they had was not optioned up.
1 people found this review helpful.
Apr 12, 2017
responded quickly
1 people found this review helpful.
Apr 4, 2017
I got a generic email wanting me to come to dealership, if I had wanted that I would have done it in the first place I wanted info not an invitation , worthless to use the app if that is all they are going to do
17 people found this review helpful.
Feb 26, 2017
Terrible! I was mislead on the car from the start.The picture showed some very minor cosmetic damage but it actually was much worse plus their was other body damage.The car had also been used as a taxi and had places on the paint where decals had been.when he found out I didnt want the vehicle he didn't even try to help me anymore and sent a different sales guy out.Very disappointed in the treatment we received
41 people found this review helpful.
Feb 24, 2017
very nice people; Nathan was awesome. Didn't get the van; but I would recommend going there..
4 people found this review helpful.
Jan 14, 2017
Answered me back.
1 people found this review helpful.
Dec 30, 2016
no problem with staff. very friendly. car had more miles than i desired, and more than i wanted to pay for one with that many miles.
8 people found this review helpful.
Dec 10, 2016
Good
1 people found this review helpful.
Dec 4, 2016
Response was quick and professional.
3 people found this review helpful.
Nov 22, 2016
shawnamalaine
Drove an hour and a half to test drive a vehicle at this dealer. The floors were incredibly dirty and covered in grease and leaves none of which was of course shown in the photos. I was very confused about why it was being offered for sale in that condition. The salesman was very friendly however.
13 people found this review helpful.
Nov 20, 2016
The dealer sent an email about the car promply.
2 people found this review helpful.
Nov 10, 2016
Great. He helped me look for a different car.
0 people found this review helpful.
Nov 7, 2016
okay just live in Nashville. car is in Knoxville would have to work out a complete cost before driving to see.
0 people found this review helpful.
Sep 15, 2016
Quick response
0 people found this review helpful.
Sep 15, 2016
Gave me a good deal and worked with me to get riding immediately.
2 people found this review helpful.
Sep 12, 2016
Good complete description of the car...
2 people found this review helpful.
Sep 8, 2016
If you visit this dealership, be sure to ask for Nathan. He is knowledgeable, quick to respond, and a "car guy". The car we looked at was not detailed and the dealership failed to include the significant rust spot in the pictures on the Internet, so we drove almost 200 miles to see a car that was mostly a waste of time.
22 people found this review helpful.
Aug 30, 2016
Dealer contacted me. I called them and found them very easy to talk with.
2 people found this review helpful.
Jul 19, 2016
Great people, great sales people, great dealer and would recommend them to everyone.
1 people found this review helpful.
Jul 12, 2016
they texted the address and minimal info on hours
3 people found this review helpful.
Jul 2, 2016
Great service by phone!!
1 people found this review helpful.
Jun 30, 2016
Excellent help. Thank you so much.
1 people found this review helpful.
Jun 27, 2016
The dealer would not negotiate on price and listed the a/c as working. When I went to test drive the car had reeked of smoke and the dealer kept asking for more than listed. Do not buy cars from this dealer
21 people found this review helpful.
Jun 25, 2016
Very helpful! I did not purchase the car I was inquiring about, however, the dealer sent me the CarFax information, and followed up with emails in a timely manner.
3 people found this review helpful.
Jun 21, 2016
Great experience...good business
2 people found this review helpful.
Jun 18, 2016
Responded to our questions in a timely manner!
3 people found this review helpful.
Jun 17, 2016
Dealer answered my questions promptly. Car just did not meet our needs.
3 people found this review helpful.
Jun 1, 2016
Visited the lot, truck was not up to my expectations. Didn't look like it had been cleaned up. So I decided to check out cars on other lots.
10 people found this review helpful.
May 29, 2016
Talk with several salesman and business department on phone, very pleasant and able to answer all my questions and return my calls.
2 people found this review helpful.
May 22, 2016
Structurally damaged vehicle without repair paperwork? Thats the first thing people want documented. Seemed shady
12 people found this review helpful.
Apr 7, 2016
jiml11
10
courteous and helpful.
1 people found this review helpful.
Apr 5, 2016
The car wasn't what I expected. It wasn't too clean and it had a bad odor inside.
9 people found this review helpful.
Mar 1, 2016
Fast response
1 people found this review helpful.
Feb 28, 2016
0. Dealer would not work with me on the price
7 people found this review helpful.
Feb 17, 2016
Do not buy from this dealer. I was told that the vehicle was perfect, good car fax, no scratches and in great shape. We drove 6 hours one way to buy this vehicle. When we got to the dealership and saw the 4Runner it was a piece of junk. It had been wrecked front and back. The repair work looked like it had been done by a pack of monkeys. Then we were given the excuse that it had snow on it and they didn't know. If you take a look at the pictures it looks perfect and no snow to hide anything. The pictures had to be photo shopped. It looks to good in the pictures to be the piece of junk we drove to see. Bottom line what you see in the pictures is not what you get. Don't buy anything from these guys!!!!!
23 people found this review helpful.
Feb 16, 2016
I called before going to the dealership to get a price quote and verify that they still had the vehicle because it was a 1 1/2 hour drive. After test driving the vehicle, he again quoted the same price as when I called. I made a lower offer, so the salesman went to see if the offer could be accepted. When he returned, he said that the price I was quoted TWICE by two different employees, was incorrect and that the price was actually $2000 higher, AND they couldn't take any less than this new price. They didn't take my offer, nor would they sell it for the price originally quoted to me, nor any less!? He said that the price quoted was from their "inventory list" and that it is just "never right". Really?Absurd! When I called, I even asked the persons name and told her that I wanted it so when the salesperson gave me a different price, I could tell them who told me that price. She laughed and said that it was the correct price because it was on their inventory list. So, the salesman apologized and gave us $100 to pay for gas since we came so far, which was a nice gesture. But I think they should've honored the price that 2 of their employees quoted, or at least been willing to negotiate some on the "new" price. I don't know what happened, but I've never heard of a car lot that wouldn't negotiate at all. They obviously didn't want to sell me this Jeep. Bottom line is, they do not stand behind their word, and they are not trustworthy. I had a VERY BAD EXPERIENCE WITH THEM.
23 people found this review helpful.
Feb 1, 2016
Dealer was OK but all car were in bad condition mechanically
12 people found this review helpful.
Jan 16, 2016
Car was actually beige in color. The pictures on the web didn't match the description. But they did have the car on their lot.
3 people found this review helpful.
Jan 8, 2016
Very nice people to work with
2 people found this review helpful.
Dec 23, 2015
Responded very quickly to my message. Great job!!
1 people found this review helpful.
Dec 23, 2015
Unfortunately we couldn't agree on a price. However, Nathan, the salesman, was pleasant to work with. After test driving and following up with a pre- inspection, they fixed the issues that were pointed out, and at no extra cost.
2 people found this review helpful.
Dec 11, 2015
bcollins13
Staff was nice and helpful but vehicle wasn't in the best of shape for me.
3 people found this review helpful.
Dec 2, 2015
Great people,Nathan helped us out and worked with us. Very nice people. I came in from out of town and purchased my truck,it needed a tire,they ordered me a tire and delivered me the truck to my town and hour and a half away.Would do business with them again if need be.
7 people found this review helpful.
Nov 8, 2015
They responded me quickly.
0 people found this review helpful.
Oct 22, 2015
GreggIZ
They were very professional(sales person was fantastic) however the car was a mess and had items that were not disclosed that were wrong with the vehicle. With that being said, the price was right and they came down to make it better. Seems to me like they are not very selective when purchasing cars, they just look for volume.
5 people found this review helpful.
Aug 26, 2015
They were really nice and very helpful
0 people found this review helpful.
Aug 23, 2015
They would not answer the the Question about the lowerst cash price, they would take for the car.
6 people found this review helpful.
Jul 22, 2015
Briannk3
Great response! answered all questions and was very helpful! When I visited the dealership ta salesman welcomed me and let us look at the cars on our own with no pressure. Great experience!
4 people found this review helpful.
Mar 1, 2015
Won't negotiate price even though they sell cars that have been in accidents. Altogether not professional or hospitable
8 people found this review helpful.
Feb 2, 2015
No pack of salesman lingering outside, lots of help without the pressure. Low credit but they were really helpful. I'll tell all my friends about how good they treat you.
2 people found this review helpful.
Jan 23, 2015
Roadrunner Motors charges a $525.00 Doc fee. Legal, but a rip off!!!
1 people found this review helpful.
Jan 16, 2015
Great service. they worked with me to got a good deal on my purchase. I would recommend Roadrunners Motors to others
3 people found this review helpful.
Dec 25, 2014
Two Very rude responses from the dealer both of which treated me as if I were an imposition rather than a potentially valuable customer.
4 people found this review helpful.
Dec 4, 2014
Great and helpful service. I got a grerat deal on my car. I'd recommend them to others
0 people found this review helpful.
Oct 31, 2014
I had a wonderful experience and everyone there was very helpful and courteous. I eneded up buying a Volkswagen Jetta Gli and am very satisfied with the price, payments and overall experience.
Oct 23, 2014
When I called and asked why this var has been on the lot for 100 days, "louey" told me he wasnt going to spend 20 minutes wasting his day, that I could come drive an hour and a half to see it myself. He said he had too many kids calling and never showing up. Unfortunately, I wasn't a kid and had cash in hand to buy on the spot. I spoke the the secretary, she told me the car had 2 accidents with damage. Not motivated sellers, selling damaged cars. Always ask for the carfax!
0 people found this review helpful.
Oct 10, 2014
I would recommend this dealer to anyone. Not only are they courteous and professional, but they really do go the extra mile for their customers!! I will come back for my next vehicle purchase!
0 people found this review helpful.
Sep 23, 2014
Road Runner motors was a great place to buy a car. The sales staff seems reluctant to help, or make a deal, hence the hassle free sales mentality. Although they did make true on everything they said to me. I highly recommend checking out the quality vehicles on the lot of Road Runner Knoxville.
Sep 3, 2014
Plan to purchase from this company
Jul 27, 2014
Looking for this particular car in good condition, I found this car through your site. It appeared and was priced for very clean condition and low mileage. Communicated with dealer for two weeks from distance and he was unyielding on price. I had vehicle mechanically inspected by a large reputable dealership which found multiple issues to be addressed. Dealer assured me they would complete the repairs before I arrived, I obtained financing and insurance and drove 3 hours one way. Car was still in garage at arrival. He claimed most issues had been repaired and denied the other findings of the inspection, saying that they weren't as severe as the inspection indicated. He reluctantly agreed to reduce the price slightly due to not being able to complete the agreed to repairs but insisted the other problems were nitpicky. All the while, I hadn't yet seen the vehicle. I insisted on driving it before the purchase and was shocked to find it was in poor condition in and out, not matching the photos online. I asked before travelling for interior photos which were not shown online, a reasonable excuse was made and an offer to send interior photos but didn't. I asked the dealer to look at his online ad and tell me it was in the condition as represented and he finally acknowledged it was average, when in fact it was poor. It was fraudulently represented through photos and multiple conversations. I incurred loss of money and time, and I am shocked at my experience after the positive reviews that I read about this dealer on your site.
1 people found this review helpful.
Jul 26, 2014
The vehicle that I was looking at was clean, however there was body damage with a very poor attempt to repair. This was a 2013 Infiniti listed at 29995, I asked the salesman about the damage , he simply stated it was clear on carfax of any damage and made no effort to even look at the damaged area. Hope the buyer can't see very well , or they will be disappointed with this very low quality repair.
1 people found this review helpful.
Jul 12, 2014
The salesman that I dealt with was a very nice guy... I would definitely buy from this dealership.
Jun 18, 2014
We really enjoyed working with Nathan. In all honesty, he told us all about several cars, and then when we asked about a new one on the lot, he openly stated that he knew little about it, except what the paper said, and that he'd driven it that morning and it drove really well. He seemed VERY knowledgeable about the cars on the lot, so we really appreciated his openness in that case. I'm not sure about one thing. While I know we purchased a used car with no warranty, the check engine light came on the next day. Reference was made to the oil change sticker, which there was none, but WAS on the other vehicles we test drove. I don't think there was any deception involved, but I do wonder if this car moved too fast to have the usual service done to it. They treated us very nicely, and we are really enjoying our car!
May 26, 2014
Very responsive and kept their word.
May 23, 2014
Very helpful in every way
Mar 16, 2014
EastTN2014
Associates were disorganized. Sales associate seemed like he was in a hurry. No follow-up call as promised.
Mar 6, 2014
Nathan was a great salesman. We didn't purchase the vehicle due to financing, but we had a great experience at the dealership
Feb 9, 2014
Ok.
Jan 27, 2014
Very professional. Knowledgeable about their cars.
Jan 10, 2014
Reasonable Prices and a Great Selection
Sep 24, 2013
Dealer stated the car was in stock and gave me contact info to call if interested
Aug 28, 2013
Dealer responded promptly.
Jun 11, 2013
Dealer responded pretty quicky
Apr 9, 2013
Contacted me quickly with the answers I needed. Thanks.
Apr 2, 2013
I recently purchased a 530i BMW and must say that it was a pleasure doing business with everyone I encountered there. I especially appreciate the courtesy and professionalism I received from Brian, he was expedient in taking care of the process and made it a very pleasant car buying experience. You guys were fantastic.
Jan 3, 2013
Cars pictures must be airbrushed cars look nothing like pictures on-line.
2 people found this review helpful.
Oct 11, 2012
Alan was an AWESOME salesman, and Roadrunner Motors is an excellent and fair place to shop for cars! When I compared their prices with others, theirs were among the most competitive.
Oct 4, 2012
would send all our friends to them to purchase a car,we found what we were looking for with afforable payments
Sep 3, 2012
Very nice and informative

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