Called me and were informative
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My review says it all. 5 stars for a 5 star experience. I had multiple dealers giving me quotes and ended purchasing from Albany Ford from start to finish 5 start treatment all the way. Especially since we were there about an Hour it was one of the shortest buying experiences ever
Fast and friendly for a response and quote.
This car was something I wanted but I'm thinking about a
hardtop convertible because I live in San Francisco in a sunny
area but could see myself raising and lowering the top often.
Dave the Internet manager is great to talk to.
Dealer responded immediately, and I scheduled a test drive for the next day, and ended up buying the car! Magale was great to deal with. It was my first experience buying a used car from a dealer, and the experience was a bit rushed, which made me a little wary that all my questions weren't asked or answered, but in all a positive experience. I love the car so far, too.
Received a call back even though the
truck had been sold, can't say that about
the others I have contacted.
I had a very bad experience at Albany Ford. The Vehicle was wet on the inside and I was told that a window was left down. I accepted that but upon test driving the vehicle both the driver and passenger windows severely vibrated rolling down.
I told the Sales Manager if they repaired the windows I would purchase for their asking price. I was told they would have the windows repaired. When I called back they informed the vehicle had been sold. The least they could have done to earn my future business was to call me and let me know they sold the vehicle.
Betty demonstrated professionalism in her presentation. A real asset to the Dealership. Thank you for your time.
Very attentive, polite and personable.
Quick response too.
Easy process, nice experience.