Alamo Toyota

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18019 US 281 North
San Antonio, TX 78232

Sales: (855) 794-3777

Service: (210) 490-1604

Closed Today (Sun)
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 10, 2017
Good
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Response from Alamo Toyota:

Thank you for sharing your review with us. We are glad to read you had good service with us. We aim to please so let us know if we can do anything else.
Nov 4, 2017
They did not have the car I saw on the site but I found an even better one on the lot when I went in person. Got a great deal on a 2017 Toyota Camry! Great experience at Alamo Toyota in San Antonio, TX.
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Response from Alamo Toyota:

Thank you for the five-star review, Angela! Congratulations on the 2017 Toyota Camry! We are glad you visited and found an even better deal than expected. We appreciate your time and business, and look forward to your future visits!
Oct 26, 2017
Contacted by Thor via phone and email. He was most helpful in answering all my questions about the vehicle. Would recommend him. Extremely courteous and helpful.
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Response from Alamo Toyota:

Hi Peggy,

Glad to hear you enjoyed Thor's excellent service! Thank you for your recommendation and let us know if we can do anything else.
Sep 9, 2017
Empchamp
I drove all the way from Houston to deal with the dealership and I was not disappointed. My salesman Cody was very polite and made my car buying experience as pleasant as I could have hoped for. He gave me a great deal and was just a pleasure to work with. I highly recommend this dealership and if you do go you should ask for Cody.
1 of 1 people found this review helpful.
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Response from Alamo Toyota:

Thank you for the excellent review! We are pleased we could give you such a pleasant experience, especially with the long trip. Cody will be pleased to hear how much you appreciated his courteous and welcoming care. We are grateful for the recommendation and hope you think of us again in the future.
Sep 6, 2017
GuruDTM9V
Very good service. I bought a Volkswagen CC at a very good price and in very good conditions
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Response from Alamo Toyota:

Thank you for leaving a wonderful review! We are pleased to hear you had such a great experience with our team. They will be very happy to hear your kind words. We greatly appreciate your business and look forward to seeing you again in the future
Jul 25, 2017
Good customer service
2 of 2 people found this review helpful.
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Response from Alamo Toyota:

Ben, we appreciate the great review! We are pleased we could impress you with our commitment to excellent customer service. We welcome any questions or concerns you might have any time.
Jul 23, 2017
Great!!
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Response from Alamo Toyota:

Blake, thank you for your review! We're glad to have your business and delighted that you had a great experience with us. We look forward to your next visit!
Jul 13, 2017
0311wife
Best way to start a business deal on the wrong foot is wasting the customers time! I was in contact with Jesse all week about this particular truck. Scheduled my appointment with him so when I get there I assumed he'd be prepared since we had an appointment. When I arrived he was finishing up a deal which was fine, he appointed me to another sales man. We went out to look at the 4Runner and I was going over the specs because I'd already did my analysis and wanted to omit the long drawn out presentation. They couldn't find the keys to the truck and I waited over an hour to test drive . If I had an appointment wouldn't it be a good idea to have everything prepared?! Once the find the loaner keys he explained the vehicle only comes with one key. When we open the truck door we're greeted by the smell of smoke. Further cigarette burns on the ceiling of the truck indicate the previous owner was a smoker followed by a noticeable amount of animal hair. I try to look past that since surely they'd be cleaning it if I decided to purchase. They were prominent dents on the driver side along with the door siding flapping which was due to the previous owner locking the keys in the car. I test drive it and noticed at 60mph the car started shaking, for a certified vehicle to be shaking at 60. The red flags were coming faster then I could calculate. Once I got back to the dealership I proceeded to back the truck in and it started making a rubbing noise. The salesman noticed it and looked back but never said anything. I'm looking at the mileage of this vehicle and pull up the emails I sent Jesse and the specs aren't matching. Come to find out that vehicle sold and the vehicle I test drove was $3k more. At this point I was heavily annoyed and explained there was no way I'd be paying 29k for the condition of that truck when I specifically came for another. If the truck sold the decision should've been left to myself on whether I wanted to looks at another truck. The sales guy ended up brining Jesse over who condescendingly told me because I've never owned a 4Runner I don't know the value. I briefly educated him on comps that numbers don't lie before walking out. You don't have to pay me anything to stay away from this place! To say I won't return is an understatement!
8 of 8 people found this review helpful.
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Jul 5, 2017
businessbenson
The guys where excellent. I arrived from Dallas and was running late they they stayed late.After the text drive the process was quick.Only 30 min total.
1 of 1 people found this review helpful.
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Response from Alamo Toyota:

Thank you for your wonderful review!  We're happy to hear that we were able to help.  We appreciate your business, please let us know if we can be of service in the future!
Jul 4, 2017
Guru9CQB5
Excellent
0 of 1 people found this review helpful.
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Response from Alamo Toyota:

We appreciate your five-star review!  We hope to see you again.
Jun 25, 2017
Ended up getting this beauty with Alamo Toyota! They were great and even had BBQ for the customers! Loved the experience!
0 of 1 people found this review helpful.
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Response from Alamo Toyota:

Austin, thank you for the five-star review! We are pleased to have made such a positive impression on you and given you such a great experience. We do all we can to make sure our customers are taken care of and get everything they need. Please think of us again for anything you might need in the future.
Jun 24, 2017
Quick and easy deal. Bought it and it's beautiful!
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Response from Alamo Toyota:

Jeffrey, thanks for your review and your business!  We're glad to hear that you had such a hassle-free experience with us.  Congratulations on your vehicle!
Jun 20, 2017
Great experience, sales person went the extra mile to make the deal happen.
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Response from Alamo Toyota:

Mark, thanks for your review!  Our team is proud of our helpful, hassle-free service.  We appreciate your business, we hope to see you again!
Jun 18, 2017
katherinethegreat9
Responded quickly and offered additional information
Is this review helpful? Yes | No

Response from Alamo Toyota:

Thank you for the thoughtful review, Katherine. I'm pleased you experienced prompt service with us. Thank you for coming out to see us. It was a pleasure to serve you.
May 25, 2017
TexWash
Excellent service
Is this review helpful? Yes | No

Response from Alamo Toyota:

Thank you for your kind review!  We appreciate your business, we hope to see you again.
May 23, 2017
Very good experience. I dealt with professional sale staff. Unfortunately, I found the vehicle I was looking for at another dealer. Thank you.
Is this review helpful? Yes | No

Response from Alamo Toyota:

We appreciate your feedback!  We're glad that you had a positive experience here.  Please let us know if we can be of service in the future!
May 23, 2017
janjanjanv
Had a very positive experience buying a used car from Alamo.
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Response from Alamo Toyota:

We appreciate your review and your business!  Please let us know if we can be of service again.
May 13, 2017
Great experience!
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Response from Alamo Toyota:

Ann, thank you for the five-star review! We are glad that we impressed you with our quick response and excellent customer service. Thor will be glad to hear how much you appreciated his help. We are thrilled you had a great experience and welcome you back anytime.
Apr 28, 2017
They were awesome. they did everything in a timely manner and we're really nice people
Is this review helpful? Yes | No

Response from Alamo Toyota:

Thank you for posting a review, Marian. We appreciate the kind words. Thanks for coming to see us.
Apr 19, 2017
Guru54Z7
I will buy my all my Toyotas Alamo Toyota they know how to treat people. And they listen to you you don't have to listen to them excellent
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Mar 6, 2017
Went to view and start paperwork on the vehicle. Come to find out after a call in the afternoon, when I was to get a call first thing in the AM, the car was sold. the salesman apologized on not thinking what he could have done to hold the vehicle for me much less he didn't follow up as I was told. Now I have another inquiry on my credit for nothing.
3 of 5 people found this review helpful.
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Feb 16, 2017
well took care of all our needs.
0 of 2 people found this review helpful.
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Feb 14, 2017
We showed up ready to buy, but couldn't test drive the vehicle. We get that non serious buyers show up and want to just test drive a car. But it was the manner in which we were told we could not test drive the vehicle. We went to another dealership. Test drove the car and are in the process of negotiating terms. They even just let us leave, we were sort of offended that they did not even try to sale us the car. Wow!
2 of 3 people found this review helpful.
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Feb 13, 2017
My first time buying a car by myself went really smooth. Not once did I feel pressured and they answered all of my questions. The staff is super friendly and make you feel at home. I highly recommend this location if you are looking to buy. I feel as if they hooked me up with a great deal! :) P.S. I LOVE MY NEW CAR! <3
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Feb 9, 2017
great! bought the truck
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Dec 28, 2016
Great to work with, Thor and Reaco were careful and paid attention to detail. Strongly recommend!
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Nov 28, 2016
I called they said the Tahoe I was interested in was there when I got there they told me it had been sold they tried to sell me another similar Tahoe that was about 6000 more they said they would see if they could give me a good deal so I waited for about 20 minutes they came back with 400
3 of 3 people found this review helpful.
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Nov 8, 2016
Changed the price over night from $15,999 to $16,999 and would not work with me
4 of 4 people found this review helpful.
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Nov 4, 2016
Was called back right away
2 of 2 people found this review helpful.
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Oct 19, 2016
Very easy company to work with.
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Oct 13, 2016
Freddygarza1960
Not good for business the car that I was interested and wasn't even ready for delivery took it for a test drive and just something just didn't seem right please be sure to clean your cars before you show it to someone and make sure it's in great condition before we put it on the road
3 of 3 people found this review helpful.
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Oct 7, 2016
Great
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Jun 16, 2016
car had damage to it and looked as if the car had been struck by large hail or a tree limb, i drove from Austin Texas for a big disappointment. Alamo Toyota sucks.
3 of 3 people found this review helpful.
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Jun 7, 2016
Returned all phone call
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Jun 3, 2016
They were good to hear from and talk to
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May 25, 2016
Poor customer service, High asking prices for vehicles, this is my second attempt on trying to buy a Truck from Alamo Toyota.
4 of 4 people found this review helpful.
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May 8, 2016
Happy with their services.I have them a 5
0 of 2 people found this review helpful.
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May 3, 2016
Easy to deal with from Justin the salesman to Abel in finance. I was in and out in less than 90 minutes!
0 of 1 people found this review helpful.
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Apr 13, 2016
Friendly
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Mar 22, 2016
They did respond to my inquiry. Did hear from salesman and sales manager. Unfortunately, we couldn't reach an agreeable number.
0 of 1 people found this review helpful.
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Mar 14, 2016
Hassle free---fair price
0 of 1 people found this review helpful.
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Mar 8, 2016
Polite calls and emails. Follow-ups as well, but not so much it was a bother.
0 of 1 people found this review helpful.
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Mar 6, 2016
Quick response, nect day tedt drive appointment.
0 of 1 people found this review helpful.
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Feb 29, 2016
I will never use this dealership againg. After their offer us an amount for our trade-in and we accept, they never call back and we went there again they reduce their offer on our trade infor $2k. So we walk out of their dealership. Worse experience and will not recommend them to anybody.
6 of 7 people found this review helpful.
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Jan 29, 2016
Great service all the way!!!!
0 of 1 people found this review helpful.
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Jan 12, 2016
Followed up on inquiry, professional
0 of 1 people found this review helpful.
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Dec 7, 2015
Excellent
0 of 1 people found this review helpful.
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Nov 22, 2015
Initial salesperson I met with was very nice. Salesperson I followed up with (who she was filling in for) was not as customer service focused as the initial person.
3 of 4 people found this review helpful.
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Read 19 old reviews
Oct 24, 2015
Worst experience ever I've had with a dealership purchasing a car. We were actually I thought in the process working on this car I was interested in and while they were working with me they actually sold the car to someone else. It was unbelievable and unexplainable on their part. None of the sales persons that I was working with had the audacity to call me back or answer my calls to explain to me what had happened. I would not recommend anyone to them I am surprised they don't already have a bad reputation.
6 of 7 people found this review helpful.
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Dec 5, 2014
Very Helpful, patient & courteous
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Nov 12, 2014
Responded quickly
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Nov 3, 2014
Quick follow up by Rene the salesperson. Very polite dealership. Comfortable atmosphere. Salesperson very knowledgeable about vehicle. Finance dept wait was a bit long due to them being very busy. Very personable finance person. Overall very good experience. Good follow up after the sale too. Can see myself going back there for another vehicle in future.
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Oct 20, 2014
Experience was fair--admittedly a hot day on the parking lot with salesperson more interested in family matters on a cell phone. My lack of interest in black interiors did not help.
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Oct 19, 2014
They got me into the used car that I wanted at a very good price, cnat ask much more than that. I had my owm financing, so I cant speak as to thiers.
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Sep 15, 2014
great service
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Aug 1, 2014
We got 2007 Hyundai Sonata Ltd edition in $7500 it is a good car Mr .Jeo help us to find the car .Thank entaire Alamo team
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Jun 20, 2014
they had already sold the car I called about, but they called back anyway. Jesse Saenz returned my call asked what I was looking for and he told me a few options that he thought might fit my needs. He was right on the money. I bought my car that night! he went above and beyond my expectations. I would recommend them to anyone. It was a fantastic experience! And I LOVE my Corolla!
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Jun 7, 2014
Excellent service!
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Jun 3, 2014
Average.
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May 6, 2014
wampumdon
Made it easy for me.
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Apr 29, 2014
Dealers were nice and very courteous. We got a pretty good deal and feel satisfied with the car we purchase.
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Apr 8, 2014
great
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Feb 5, 2014
pushy and too far for me to travel
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Jun 5, 2013
Alamo website has bait vehicle listed as "just arrived", rep told me it was sold yet it is still on the site as "just arrived" 10 days later. Bait & switch is a sign of dishonesty.
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Feb 16, 2013
Very helpful
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Sep 2, 2012
I recently purchased a 2012 Toyota RAV4 from Alamo Toyota. Richard Galvan is without a doubt the best professional I have run across in this business. He was low key, very knowledgeable, a very good listener, and genuinely wanted to help. The entire buying experience was a pleasure. I also had a very good overall impression of the Alamo Toyota dealership. If you are in the market for a new or used Toyota, don't settle for a run of the mill salesperson. I would recommend giving Richard a call.
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Aug 9, 2012
Very helpful. Continued looking even though the vehicle was gone.
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