Al Serra Buick GMC Cadillac

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GM Certified Internet Dealer, GM Certified Used Vehicles

G6201 S Saginaw, Grand Blanc, MI 48439
Map & Directions

Sales: (800) 494-3814

Service: (888) 240-3487

Today 8:00am - 8:00pm
(Closed Now)
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Old Dealer Reviews

May 10, 2014
Price was listed as 7500 but when I called about it they changed it to 12,000.
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May 6, 2014
Jennifer was wonderful to deal with during the process. She contacted me immediately. I ended up buying vehicle. Everything went very smoothly.
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Mar 20, 2013
Their description of their vehicles were not accurate by any means. When they said that the Honda I looked at online was in excellent condition, they should have said fair. There were a lot of dings and scratches on the car and the mud-flaps that were installed had caulk on it that was not supposed to be there. The interior was also lacking. The driver's seat was very squished which was probably the result of a very heavy previous owner. The car was definately not advertised accurately and I drove 2 hours away because of the false pretense of the description. I will never consider Al Serra Auto Plaza if I were to buy a vehicle.
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Jan 20, 2013
Had great luck in dealing with Kristen. Talked on the phone and she arranged to stay late one day even though I ended up not making it. Went in a few days later and she was great to work with. Gave me a great price on my trade in and would be happy to do business with her and Al Serra again.
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Dec 4, 2012
Great Sales Experience
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Nov 7, 2012
Responded quickly
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Sep 6, 2012
Great buying experience. Very accomodating at fixing the items I wanted taken care of. Even delivered the car to me at well over 200 miles away!
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Sep 4, 2012
The internet gal was very polite and prompt to reply. The salesperson that was assigned to me never followed up with the information requested.
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Jul 18, 2012
Very good experience. The used car showroom didnt answer so my call was directed to new car sales. Kelly picked up the call and was a great hostess from there. Sold me a great truck and addressed and fixed ever issue I had. Even got me great financing without a co-signer!
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Jul 13, 2012
This Dealer never responded. I rate them a zero
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Jul 6, 2012
Slow to respond. Tried to pressure me into a phone call when all I desired was a return e-mail. Never did answer my initial question about car availability.
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May 31, 2012
Great sales team. I recommend Randy Smith for your next purchase. Great guy and he will work with you to get what you need.
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Dec 12, 2011
SUV was not as described, poor condition, salesman did terrible job!
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