Al Serra Auto Plaza

Is this your dealership? Sign up for a dealer account

6167 S Saginaw Rd
Grand Blanc, MI 48439

Sales: (888) 778-5094

Service: (844) 803-2923

Closed Today (Sun)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Mar 18, 2016
Answered questions
Is this review helpful? Yes | No
Feb 19, 2016
when I called them to see if prices advertised are real, they said that you are in Michigan and you have to add about $8,000 to get a new car on the price advertised.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 14, 2016
Dealer was unwilling to answer a question about transfer fees. What a poor attitude!!
Is this review helpful? Yes | No
Feb 14, 2016
Good dealer
Is this review helpful? Yes | No
Jan 27, 2016
Price was not clearly stated on CarGurus False perception and miss leading. Dealer never returned call on secondary choice i purchased a 2016 Silverado LTZ/Z71 from another dealer. Would have purchased this vehicle but dealer didnt want to make deal with additional discounts other dealer was very willing to make a deal.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 23, 2016
No pressure sales approach was awesome. When I originally called the vehicle was sold. The car became available after the original deal fell thru and they held the car until I was able to view it. Ron Allen the salesman was very professional and the transaction was painless. I have already recommended to my friends to check out this dealership.
Is this review helpful? Yes | No
Dec 19, 2015
Very professional!
Is this review helpful? Yes | No
Dec 12, 2015
ezaron
Excellent salesman Mr Czarka. Supplied all info and asistance I requested.
Is this review helpful? Yes | No
Dec 9, 2015
Dealer said he would call back 1 hour later and he called back 3 days later. Bought my vehicle from another dealer. Will not ever come back again.
Is this review helpful? Yes | No
Oct 31, 2015
Couldn't get financed
Is this review helpful? Yes | No
Oct 6, 2015
Very responsive and cordial, they had the vehicle ready and available when I arrived at the dealership, professional as expected.
Is this review helpful? Yes | No
Sep 26, 2015
Polite
Is this review helpful? Yes | No
Sep 17, 2015
I bought the certified car,but got into few issue on the next day..but they resolved it.
Is this review helpful? Yes | No
Sep 4, 2015
Helpful & Friendly
Is this review helpful? Yes | No
Jul 2, 2015
not able to problem solve issues, but were very quick to respond, honest in the information provided
Is this review helpful? Yes | No
Jul 1, 2015
Bought a used Toyota Highlander from Pete Staib. Great guy.
Is this review helpful? Yes | No
Jun 23, 2015
They have a nice choice in vehicles
Is this review helpful? Yes | No
May 28, 2015
Bought it--good service.
Is this review helpful? Yes | No
May 15, 2015
Was there today, and salesman "Ryan" was courteous and knowledgeable.
Is this review helpful? Yes | No
Apr 11, 2015
Excellent service
Is this review helpful? Yes | No
Mar 26, 2015
Good service
Is this review helpful? Yes | No
Feb 17, 2015
Great place very helpful this is wear I bought my cadilliac
Is this review helpful? Yes | No
Jan 24, 2015
I told them I was very interested in a escalade they jad for sale they said they would get with me right away they didn't for three days then called me back shortly after I told them I would give them a deposit to hold it till I got yhere and told me they had a deal pending I was ready to buy it the first day
Is this review helpful? Yes | No
Response from current dealership owner:
Hello Peter,

Thank you for bringing this to our attention and we certainly understand your frustration. We would like the opportunity to speak with you regarding this and wee what we can do to help. Please give us a call at 810-694-5600 and a member of our Cadillac management team would be happy to assist you.
Jan 18, 2015
jaguarm58
Very Professional Service.
Is this review helpful? Yes | No
Dec 25, 2014
Will never go again salesmen was rude abd disrespectful
Is this review helpful? Yes | No
Response from current dealership owner:
Hello Chris,

Please give us a call at 810-694-5600 so that we can fully understand your concerns and the situation. We do apologize if you had a less than excellent experience with us and would like the opportunity to rectify the situation. We strive to provide the highest level of customer service to everyone who walks through our doors. Again, thank you for bringing this to our attention!
Oct 18, 2014
I am very pleased with my car, the helpful ppl at the Al Serra dealership (specifically Kevin Yzquierdo) and I have already referred friends to the cargurus website...thanks all!
Is this review helpful? Yes | No
Oct 13, 2014
We had to wait over 9 days to get the van. We drove out to the dealership on a Wednesday, waited there for over 6 hours, only to be told the van was not ready. Every day we were promised the van. You guys delivered it 9 days later. After this experience, Knowles Roofing will NEVER purchase another vehicle from Al Serra Auto Plaza. If we ran our business like you guys do.....we would be out of business for sure. Customer Satisfaction is not one of your strong points!
Is this review helpful? Yes | No
Response from current dealership owner:
Hello Knowles,

We strive to provide every customer the absolute highest level of customer service. It's clear that we fell short of that during your experience with us. We would like the opportunity to earn your business back and to fully understand the situation. Please give us a call at 810-694-5600 and a member of our management team would be happy to help. Thank you for bringing this to our attention and again, we apologize that your experience with us was less than satisfactory.
Jun 5, 2014
This was the firsty place I contacted and actually someone called back right away instead of wanting to communicate by text messaging
Is this review helpful? Yes | No

Other Nearby Dealers

James Martin Chevrolet - 225 listings
6250 Woodward Ave Detroit, MI 48202
3 reviews
Mark Chevrolet
33200 Michigan Ave Wayne, MI 48184
6 reviews
Serra Chevrolet Saginaw - 481 listings
4200 Bay Rd. Saginaw, MI 48603
20 reviews
LaClair Sales - 219 listings
12709 West Brady Road Chesaning, MI 48616
4 reviews
Cook Chevrolet Buick, Inc. - 339 listings
1193 W Saginaw Rd Vassar, MI 48768
3 reviews
Graff Chevrolet Durand - 378 listings
9009 Lansing Rd Durand, MI 48429
12 reviews
Patsy Lou Buick GMC - 533 listings
5111 Corunna Rd Flint, MI 48532
20 reviews
Heidebreicht Chevrolet - 736 listings
64200 Van Dyke Rd Washington, MI 48095
17 reviews
Lou Lariche Chevrolet - 69 listings
40875 Plymouth Rd Plymouth, MI 48170
4 reviews
Simms Chevrolet Company - 36 listings
4220 W Vienna Rd Clio, MI 48420
6 reviews
Bill Fox Chevrolet - 677 listings
725 S Rochester Rd Rochester, MI 48307
20 reviews
Moran Chevrolet - 1,466 listings
35500 S Gratiot Ave Clinton Township, MI 48035
9 reviews
Serra Chevrolet - 715 listings
28111 Telegraph Road Southfield, MI 48034
35 reviews
Young Chevrolet Cadillac Buick GMC - 636 listings
1500 E Main St Owosso, MI 48867
33 reviews
Al Serra Chevrolet, Inc.
6167 S Saginaw St Grand Blanc, MI 48439
5 reviews

Popular Used Cars

Used Ford F-150
2,415 Great Deals out of 207,420 listings starting at $1,300
Used Ford F-250 Super Duty
501 Great Deals out of 39,752 listings starting at $2,590
Used Chevrolet Silverado 1500
1,765 Great Deals out of 155,363 listings starting at $1,000
Used Chevrolet Silverado 2500HD
389 Great Deals out of 30,294 listings starting at $3,000
Used Ram 1500
937 Great Deals out of 122,382 listings starting at $3,500
Used Ram 2500
193 Great Deals out of 30,858 listings starting at $6,995
Used Toyota RAV4
544 Great Deals out of 79,733 listings starting at $1,995
Used Nissan Rogue
578 Great Deals out of 78,124 listings starting at $2,000
Used Toyota Camry
752 Great Deals out of 73,889 listings starting at $1,250
Used Honda CR-V
611 Great Deals out of 78,550 listings starting at $1,995
Used Honda Civic
407 Great Deals out of 49,585 listings starting at $1,495
Used Toyota Corolla
599 Great Deals out of 66,928 listings starting at $1,460
Used Honda Accord
582 Great Deals out of 104,443 listings starting at $1,225
Used Ford Escape
1,032 Great Deals out of 113,268 listings starting at $1,000
Used Chevrolet Equinox
1,049 Great Deals out of 81,941 listings starting at $1,995