Al Serra Auto Plaza

Is this your dealership? Sign up for a dealer account

6167 S Saginaw Rd, Grand Blanc, MI 48439 - Map & Directions

Sales: (888) 778-5094

Service: (888) 804-6446

Today 8:00am - 7:00pm
(Closed Now)
show business hours
Mar 18, 2016
Answered questions
Is this review helpful? Yes | No
Feb 19, 2016
when I called them to see if prices advertised are real, they said that you are in Michigan and you have to add about $8,000 to get a new car on the price advertised.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 14, 2016
Dealer was unwilling to answer a question about transfer fees. What a poor attitude!!
Is this review helpful? Yes | No
Feb 14, 2016
Good dealer
Is this review helpful? Yes | No
Jan 27, 2016
Price was not clearly stated on CarGurus False perception and miss leading. Dealer never returned call on secondary choice i purchased a 2016 Silverado LTZ/Z71 from another dealer. Would have purchased this vehicle but dealer didnt want to make deal with additional discounts other dealer was very willing to make a deal.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 23, 2016
No pressure sales approach was awesome. When I originally called the vehicle was sold. The car became available after the original deal fell thru and they held the car until I was able to view it. Ron Allen the salesman was very professional and the transaction was painless. I have already recommended to my friends to check out this dealership.
Is this review helpful? Yes | No
Dec 19, 2015
Very professional!
Is this review helpful? Yes | No
Dec 12, 2015
ezaron
Excellent salesman Mr Czarka. Supplied all info and asistance I requested.
Is this review helpful? Yes | No
Dec 9, 2015
Dealer said he would call back 1 hour later and he called back 3 days later. Bought my vehicle from another dealer. Will not ever come back again.
Is this review helpful? Yes | No
Oct 31, 2015
Couldn't get financed
Is this review helpful? Yes | No
Oct 6, 2015
Very responsive and cordial, they had the vehicle ready and available when I arrived at the dealership, professional as expected.
Is this review helpful? Yes | No
Sep 26, 2015
Polite
Is this review helpful? Yes | No
Sep 17, 2015
I bought the certified car,but got into few issue on the next day..but they resolved it.
Is this review helpful? Yes | No
Sep 4, 2015
Helpful & Friendly
Is this review helpful? Yes | No
Jul 2, 2015
not able to problem solve issues, but were very quick to respond, honest in the information provided
Is this review helpful? Yes | No
Jul 1, 2015
Bought a used Toyota Highlander from Pete Staib. Great guy.
Is this review helpful? Yes | No
Jun 23, 2015
They have a nice choice in vehicles
Is this review helpful? Yes | No
May 28, 2015
Bought it--good service.
Is this review helpful? Yes | No
May 15, 2015
Was there today, and salesman "Ryan" was courteous and knowledgeable.
Is this review helpful? Yes | No
Apr 11, 2015
Excellent service
Is this review helpful? Yes | No
Mar 26, 2015
Good service
Is this review helpful? Yes | No
Feb 17, 2015
Great place very helpful this is wear I bought my cadilliac
Is this review helpful? Yes | No
Jan 24, 2015
I told them I was very interested in a escalade they jad for sale they said they would get with me right away they didn't for three days then called me back shortly after I told them I would give them a deposit to hold it till I got yhere and told me they had a deal pending I was ready to buy it the first day
Is this review helpful? Yes | No

Response from Al Serra Auto Plaza:

Hello Peter,

Thank you for bringing this to our attention and we certainly understand your frustration. We would like the opportunity to speak with you regarding this and wee what we can do to help. Please give us a call at 810-694-5600 and a member of our Cadillac management team would be happy to assist you.
Jan 18, 2015
jaguarm58
Very Professional Service.
Is this review helpful? Yes | No
Dec 25, 2014
Will never go again salesmen was rude abd disrespectful
Is this review helpful? Yes | No

Response from Al Serra Auto Plaza:

Hello Chris,

Please give us a call at 810-694-5600 so that we can fully understand your concerns and the situation. We do apologize if you had a less than excellent experience with us and would like the opportunity to rectify the situation. We strive to provide the highest level of customer service to everyone who walks through our doors. Again, thank you for bringing this to our attention!

Old Dealer Reviews

Oct 18, 2014
I am very pleased with my car, the helpful ppl at the Al Serra dealership (specifically Kevin Yzquierdo) and I have already referred friends to the cargurus website...thanks all!
Is this review helpful? Yes | No
Oct 13, 2014
We had to wait over 9 days to get the van. We drove out to the dealership on a Wednesday, waited there for over 6 hours, only to be told the van was not ready. Every day we were promised the van. You guys delivered it 9 days later. After this experience, Knowles Roofing will NEVER purchase another vehicle from Al Serra Auto Plaza. If we ran our business like you guys do.....we would be out of business for sure. Customer Satisfaction is not one of your strong points!
Is this review helpful? Yes | No

Response from Al Serra Auto Plaza:

Hello Knowles,

We strive to provide every customer the absolute highest level of customer service. It's clear that we fell short of that during your experience with us. We would like the opportunity to earn your business back and to fully understand the situation. Please give us a call at 810-694-5600 and a member of our management team would be happy to help. Thank you for bringing this to our attention and again, we apologize that your experience with us was less than satisfactory.
Jun 5, 2014
This was the firsty place I contacted and actually someone called back right away instead of wanting to communicate by text messaging
Is this review helpful? Yes | No

Other Nearby Dealers

Suski Chevrolet Buick - 512 listings

8700 Main St, Birch Run, MI 48415

2 reviews
Laclair Sales Incorporated - 274 listings

12709 Brady Rd, Chesaning, MI 48616

4 reviews
Keyser Chevrolet Buick, inc. - 238 listings

10231 E Washington Rd, Reese, MI 48757

2 reviews
Draper Chevrolet - 229 listings

4200 Bay Rd., Saginaw, MI 48603

1 review
Draper Chevrolet Toyota - 93 listings

4200 Bay Road, Saginaw, MI 48603

3 reviews
Gordon Chevrolet - 703 listings

31850 Ford Rd, Garden City, MI 48135

6 reviews
Simms Chevrolet Company - 315 listings

4220 W Vienna Rd, Clio, MI 48420

6 reviews
Bill Fox Chevrolet - 837 listings

725 S Rochester Rd, Rochester, MI 48307

10 reviews
Wally Edgar Chevrolet - 508 listings

3805 S Lapeer Rd, Lake Orion, MI 48361

9 reviews
Bowman Chevrolet - 846 listings

6750 Dixie Hwy, Clarkston, MI 48346

14 reviews
Heidebreicht Chevrolet - 717 listings

64200 Van Dyke Rd, Washington, MI 48095

12 reviews
Serra Chevrolet - 796 listings

28111 Telegraph Road, Southfield, MI 48034

11 reviews
Al Serra Chevrolet, Inc.

6167 S Saginaw St, Grand Blanc, MI 48439

5 reviews
Dave Hall Incorporated

2589 S Van Dyke Rd, Marlette, MI 48453

3 reviews
Vic Canever Chevrolet - 480 listings

3000 Owen Rd, Fenton, MI 48430

13 reviews

Popular Used Cars

Used Ford F-150
3,393 Great Deals out of 205,480 listings starting at $1,273
Used Ford F-250
552 listings starting at $1,977
Used Chevrolet Silverado 1500
2,679 Great Deals out of 149,054 listings starting at $1,800
Used Chevrolet Silverado 2500HD
428 Great Deals out of 28,700 listings starting at $2,295
Used Ram 1500
1,432 Great Deals out of 115,335 listings starting at $6,999
Used Ram 2500
201 Great Deals out of 30,093 listings starting at $9,499
Used Toyota Camry
1,501 Great Deals out of 100,432 listings starting at $700
Used Toyota Corolla
1,407 Great Deals out of 68,394 listings starting at $988
Used Honda Accord
1,228 Great Deals out of 77,867 listings starting at $969
Used Honda Accord Coupe
261 Great Deals out of 11,693 listings starting at $1,350
Used Honda Accord Hybrid
20 Great Deals out of 6,713 listings starting at $14,491
Used Honda CR-V
1,295 Great Deals out of 73,892 listings starting at $1,650
Used Honda Civic
1,155 Great Deals out of 66,086 listings starting at $1,500
Used Honda Civic Coupe
334 Great Deals out of 17,176 listings starting at $1,000
Used Nissan Altima
1,126 Great Deals out of 84,825 listings starting at $695