Al Hendrickson Toyota

5201 W Sample Rd
Pompano Beach, FL 33073

Sales: (954) 329-0843

Service: (954) 957-2533

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https://static.cargurus.com/images/forsale/2018/01/03/12/01/2016_ford_edge-pic-9010512617385524952-152x114.jpeg

2016 Ford Edge Titanium AWD Used Cars in Pompano Beach, FL 33073

Great Deal
$4,027 BELOW
CarGurus IMV of $23,004

Price: $18,977

Mileage: 42,682

Location: Pompano Beach, FL 33073

Average time on market: 44 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ruby Red Metallic Tinted Clearcoat Description: Used 2016 Ford Edge Titanium AWD for sale - $18,977, 42,682 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/14/13/04/2018_audi_a6-pic-4678791223006356699-152x114.jpeg

2018 Audi A6 2.0T quattro Premium Sedan AWD Used Cars in Pompano Beach, FL 33073

Great Deal
$4,284 BELOW
CarGurus IMV of $39,261

Price: $34,977

Mileage: 12,482

Location: Pompano Beach, FL 33073

Certified Pre-Owned: No Transmission: 8-Speed Automatic Description: Used 2018 Audi A6 2.0T quattro Premium Sedan AWD for sale - $34,977, 12,482 miles with Navigation System, Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/05/19/11/11/2017_audi_q3-pic-6304153853523446649-152x114.jpeg

2017 Audi Q3 2.0T Premium FWD Used Cars in Pompano Beach, FL 33073

Great Deal
$2,695 BELOW
CarGurus IMV of $24,672

Price: $21,977

Mileage: 23,788

Location: Pompano Beach, FL 33073

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Misano Red Pearl Effect Description: Used 2017 Audi Q3 2.0T Premium FWD for sale - $21,977, 23,788 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/03/16/01/45/2016_hyundai_accent-pic-8576204918077508862-152x114.jpeg

2016 Hyundai Accent SE Sedan FWD Used Cars in Pompano Beach, FL 33073

Great Deal
$2,358 BELOW
CarGurus IMV of $10,335

Price: $7,977

Mileage: 44,720

Location: Pompano Beach, FL 33073

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Century White Description: Used 2016 Hyundai Accent SE Sedan FWD for sale - $7,977, 44,720 miles with Steel Wheels, Bluetooth, Popular Equipment Package
https://static.cargurus.com/images/forsale/2018/05/02/15/25/2017_jeep_renegade-pic-2674893055299084907-152x114.jpeg

2017 Jeep Renegade Latitude Used Cars in Pompano Beach, FL 33073

Great Deal
$1,883 BELOW
CarGurus IMV of $15,860

Price: $13,977

Mileage: 31,786

Location: Pompano Beach, FL 33073

Average time on market: 33 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Glacier Metallic Description: Used 2017 Jeep Renegade Latitude for sale - $13,977, 31,786 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/10/12/10/2017_jeep_renegade-pic-881858223490174344-152x114.jpeg

2017 Jeep Renegade Latitude Used Cars in Pompano Beach, FL 33073

Great Deal
$1,716 BELOW
CarGurus IMV of $16,493

Price: $14,777

Mileage: 21,003

Location: Pompano Beach, FL 33073

Average time on market: 33 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Alpine White Description: Used 2017 Jeep Renegade Latitude for sale - $14,777, 21,003 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/03/21/11/21/2017_nissan_versa-pic-3590829052517928548-152x114.jpeg

2017 Nissan Versa SV Used Cars in Pompano Beach, FL 33073

Great Deal
$1,910 BELOW
CarGurus IMV of $10,887

Price: $8,977

Mileage: 42,695

Location: Pompano Beach, FL 33073

Average time on market: 28 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Cayenne Red Description: Used 2017 Nissan Versa SV for sale - $8,977, 42,695 miles with Steel Wheels, Bluetooth, Backup Camera, Special Edition Package
https://static.cargurus.com/images/forsale/2018/04/15/11/51/2017_toyota_corolla-pic-7679608302502300486-152x114.jpeg

2017 Toyota Corolla LE Used Cars in Pompano Beach, FL 33073

Great Deal
$1,728 BELOW
CarGurus IMV of $14,647

Price: $12,919

Mileage: 14,942

Location: Pompano Beach, FL 33073

Average time on market: 29 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Galactic Aqua Mica Description: Used 2017 Toyota Corolla LE for sale - $12,919, 14,942 miles with LE Package, Steel Wheels, Bluetooth, Backup Camera, Adaptive Cruise Control
https://static.cargurus.com/images/forsale/2018/05/19/11/11/2017_nissan_frontier-pic-2740588824139128878-152x114.jpeg

2017 Nissan Frontier SV V6 Crew Cab Used Cars in Pompano Beach, FL 33073

Great Deal
$2,330 BELOW
CarGurus IMV of $21,107

Price: $18,777

Mileage: 11,502

Location: Pompano Beach, FL 33073

Average time on market: 36 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Gun Metallic Description: Used 2017 Nissan Frontier SV V6 Crew Cab for sale - $18,777, 11,502 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/09/13/19/2017_toyota_corolla-pic-870889979640237078-152x114.jpeg

2017 Toyota Corolla LE Used Cars in Pompano Beach, FL 33073

Great Deal
$1,670 BELOW
CarGurus IMV of $14,547

Price: $12,877

Mileage: 15,461

Location: Pompano Beach, FL 33073

Average time on market: 29 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Black Sand Pearl Description: Used 2017 Toyota Corolla LE for sale - $12,877, 15,461 miles
https://static.cargurus.com/images/forsale/2018/04/10/09/11/2017_toyota_corolla-pic-1792162320742645936-152x114.jpeg

2017 Toyota Corolla LE Used Cars in Pompano Beach, FL 33073

Great Deal
$1,668 BELOW
CarGurus IMV of $14,605

Price: $12,937

Mileage: 15,892

Location: Pompano Beach, FL 33073

Average time on market: 29 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Barcelona Red Metallic Description: Used 2017 Toyota Corolla LE for sale - $12,937, 15,892 miles with LE Package, Steel Wheels, Bluetooth, Backup Camera, Adaptive Cruise Control
https://static.cargurus.com/images/forsale/2018/05/02/12/42/2017_kia_sorento-pic-5942636613529411474-152x114.jpeg

2017 Kia Sorento V6 LX AWD Used Cars in Pompano Beach, FL 33073

Great Deal
$2,145 BELOW
CarGurus IMV of $20,122

Price: $17,977

Mileage: 31,563

Location: Pompano Beach, FL 33073

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ebony Black Description: Used 2017 Kia Sorento V6 LX AWD for sale - $17,977, 31,563 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/30/00/38/2017_dodge_grand_caravan-pic-9066059904938439493-152x114.jpeg

2017 Dodge Grand Caravan SXT Used Cars in Pompano Beach, FL 33073

Great Deal
$2,929 BELOW
CarGurus IMV of $17,906

Price: $14,977

Mileage: 37,769

Location: Pompano Beach, FL 33073

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Onyx Crystal Pearlcoat Description: Used 2017 Dodge Grand Caravan SXT for sale - $14,977, 37,769 miles with Bluetooth, Leather Seats, Backup Camera, Alloy Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2018/01/03/12/01/2017_audi_q3-pic-8865737430413980668-152x114.jpeg

2017 Audi Q3 2.0T Premium Plus FWD Used Cars in Pompano Beach, FL 33073

Great Deal
$2,305 BELOW
CarGurus IMV of $30,282

Price: $27,977

Mileage: 5,764

Location: Pompano Beach, FL 33073

Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2017 Audi Q3 2.0T Premium Plus FWD for sale - $27,977, 5,764 miles with Leather Seats, Sunroof/Moonroof, Power Package, Bluetooth, Backup Camera, Aluminum Wheels, Premium Package
https://static.cargurus.com/images/forsale/2018/05/17/13/27/2018_audi_q3-pic-7756303213483769114-152x114.jpeg

2018 Audi Q3 Used Cars in Pompano Beach, FL 33073

Great Deal
$3,222 BELOW
CarGurus IMV of $29,999

Price: $26,777

Mileage: 11,185

Location: Pompano Beach, FL 33073

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2018 Audi Q3 for sale - $26,777, 11,185 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
May 6, 2018
GuruWX4Q9
Was not happy one bit I got to the dealership and they told me the car was sold the day before but the morning I was coming he told me that it was there for me to see he was lying was not happy one bit absolutely awful
1 of 1 people found this review helpful.
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Apr 29, 2018
prompt and courteous.
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Apr 29, 2018
My experience with your Internet sales , my car salesman Jorden and Joe the finance gentman was excellent!.I was contacted frim Two different salesman .Steven and Tim . Alsi i must add for a young man in car sales Jorden was enthusiatic,charasmatic,dutifull,, very personable amd honest answering all of my questions.I was immediately told the vehicle I was interested in was thousand less over the phone and when I arrived to look at the vehicle than I saw on the internet. I phoned back to let your dealership know I was reading in my vehicle a 14 Malibu. I feel it was a fair offer. that's where we made a deal and I went hone with my dream SUV. the grand 2018 Cheromee.Laredo . I WILL GLADLY AND HIGHLY RECOMMEND AL HENDRICKSIN TOYOTA
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Apr 16, 2018
Very good, very responsive and professional
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Apr 14, 2018
I didn’t bought the car but they were really nice and the call me at the next day
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Apr 12, 2018
GuruYTNPM
I gave them five star rating because they respond to my questions fast and gave all the information that I asked. I made a deal on price even before I went there. Also the sales person was really nice and tried to explained everything. The person I dealt with was Devon and he is a cool guy.
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Feb 15, 2018
Straight nonsense at this place. Don't take me for a fool. I don't appreciate it. I went to see this SUV and was told there was no budge in this price. It was 44900 at the time. I was told no. I said get me down to 40-41 and we can talk cause this car brand new it 54 retail. Drive off the lot in a new car and it’s now worth 7-10k less. So am I really going to pay 45 for a used Jeep with 2,200 miles on it that is a 17? No way. I managed to get an 18 brand new for 48900 at a Jeep dealership. So let's see, am I going to buy a used 17 suv for 4k less than a brand new one. Am I dumb? And yet 4 days later they drop the price to 41,977. Ain't that something. I thought there was no budge on price. This car drops 20 percent the second it leaves the lot as a new car. Don't take people for fools. You lost a potential customer cause of it. But that’s how it is.
14 of 15 people found this review helpful.
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Nov 30, 2017
After continuously calling the dealer and emailing. I finally contacted them again only to speak with someone who wasn't at all helpful. I was told someone would contact me which no-one EVER did. For someone trying to purchase a car, you would think they would do a better job of customer service. However, I discovered another problem when the salesman I spoke with asked if I wanted to do financing with them and he figured I was a cash buyer through our conversation, so he couldn't make any extra money off of me. He stated "we treat cash buyers just the same as those who finance with us" . Where did that come from??? For him to make that statement, I already drew a negative sign and I NEVER heard back from him again! The salesman was quick to explain the $3500 fees upfront and stated they make their money through the fees since their prices are the best. However, it seems that you pay more. for a 47,700..(the price it should be after doing my research of other vehicles alike), by the time you add 3500, I would have been paying more for this car than others alike. No thanks to this dealership. Go to Yelp and look at the other reviews! I should have known.
12 of 12 people found this review helpful.
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Nov 29, 2017
Great dealership and the car was absolutely gorgeous. Price out the door was more than what we expected
1 of 1 people found this review helpful.
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Oct 25, 2017
hanpeisi75
The answered immediately
0 of 3 people found this review helpful.
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Oct 20, 2017
saga13
Great
0 of 2 people found this review helpful.
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Oct 15, 2017
Guru9NJGG
Responded appropriately
0 of 3 people found this review helpful.
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Oct 10, 2017
Quick response from the dealer. About 3 different people have contacted me
0 of 3 people found this review helpful.
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Oct 5, 2017
Horrible experience ! Absolute feeling that they try to rip you off, charge crazy fees, the car was $10.977 and after fees the price went up to over $14.800 and that included traid in! They told us that was their final price. We left and next morning the car went down $1000 on their web site! Ridiculous!
14 of 16 people found this review helpful.
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May 14, 2017
Good feedback
0 of 4 people found this review helpful.
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May 4, 2017
When you pull up they run that you like vultures and they're so misleading they tell you to come in that they can get your deal done when they know that they can't they just called to tell you to come in it's like bait and switch I would never go back to this Dr very unprofessional don't go there you're wasting your time
13 of 14 people found this review helpful.
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May 3, 2017
Too many hidden add on fees..high pressure. .not willing to negotiate. .won't go back or recommend. .
21 of 22 people found this review helpful.
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May 1, 2017
Frank was a big help.
0 of 7 people found this review helpful.
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May 1, 2017
amaos
Deceiving advertisement price published in deceiving. They charge high dealer fees, "inspection" fees, added cost of new tires, plus mandatory sales tax, tag, registration... several thousands on top of "asking" price... it is a waste of time!!!
16 of 17 people found this review helpful.
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Apr 30, 2017
Outrageous dealer fees. Over 3000 dollars worth!!!
16 of 17 people found this review helpful.
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Apr 20, 2017
5
Dealer says upfront, "we have a $3000 in dealer fees on this car". I said, "who buys cars from you with those exorbitantly high fees?" He says, "we are the number 3 Toyota dealer in the US." I said, "WOW!! people must be stupid!" he said, "I take it you're no longer interested." Me -hung up the phone.
29 of 29 people found this review helpful.
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Apr 15, 2017
Wasn't helpful with my search, pushy, and overpriced (once they add up all the fees).
15 of 15 people found this review helpful.
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Apr 6, 2017
Asked for pics of vehicle since the one advertised was a different color in the description. Never got them. Was contacted by email but It was the same email over and over again. I think this may have been a bait and switch type thing.
15 of 15 people found this review helpful.
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Apr 6, 2017
wgething
Contacted by several members of the staff. However, they were not aware that I was being contacted by the other. Not willing to negotiate price and lowball offer on trade.
13 of 13 people found this review helpful.
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Apr 4, 2017
Great experience! I bought my car there!
0 of 4 people found this review helpful.
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Apr 2, 2017
estbrandt
Good sales contact from the dealer, but decided on another make and model of car at another dealership.
1 of 3 people found this review helpful.
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Mar 24, 2017
Good sales people,great inventory,Hidden fees too much.
8 of 9 people found this review helpful.
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Mar 22, 2017
Tangowhite
Two initial emails but both never responded regarding question about their rip off title fees, dealer fees and unnecessary nitrogen tires. the true car price is several thousand dollars more with all these fees.
10 of 10 people found this review helpful.
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Mar 21, 2017
Terrible experience. The vehicle was listed at $16,977.00 they agreed to sell it to me at that price and when I sat down to pay for it they had added thousands in dealer fees. After dealing with the salesman and sales manager we left without the vehicle. Later the same day I bought the same vehicle at another dealership.
23 of 23 people found this review helpful.
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Mar 18, 2017
Approximately $2000 in dealer fees that wasn't explained up front; had to drive 40 miles to be surprised with that information
22 of 22 people found this review helpful.
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Feb 26, 2017
Added almost 3000.00 in closing costs that were never disclosed untill the deal was finalized. I walked out. Waste of my time to deal with a company that is not up front. they low ball online pricing to get you in then stick you with the extra costs that they make up.
37 of 37 people found this review helpful.
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Feb 23, 2017
Madridangeles
The car was advertised for $9900 on web They don't tell you the are going to inflate the coso by over $3000. YOU need to read the paper they are presenting to you towards the end so you can read the extra fees they add without even telling you first: $800 for nitrogen in tires $1200 for e- filing AND on top of that the dealer fees. VERY DECEIVING PEOPLE! They didn't want to take the extra charges off so I left without a purchase. Thank you for wasting my time Al Hendrickson Toyota. Bad business.
37 of 37 people found this review helpful.
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Feb 9, 2017
From the first moment I spoke with the Sales person, they were fully engaged with Me. This Sales Team went above and beyond my expectations to assist Me in every single way. Great group of individuals! Always polite, Professional & courteous. Kudos to Nicole for solidifying the Deal!! I will certainly recommend my Family & Friends to Al Hendrickson Toyota.
3 of 11 people found this review helpful.
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Feb 6, 2017
Everyone was friendly and knowledgeable. They were honest and treated you like family.
0 of 8 people found this review helpful.
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Jan 28, 2017
They did not have the car advertised and never directly addressed my questions.
20 of 20 people found this review helpful.
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Jan 24, 2017
drove a hour to see car, arrived at 7:50 car was out front, looked at car talked to 2 sales men and 1 manager. left info with sales man. called next day to find out about sale, was informed somebody was in finance office to buy. they would call if deal fell through. I guess a sale is a sale
24 of 25 people found this review helpful.
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Jan 23, 2017
Drive over to look at the vehicle. When I got there the internet manager came out and greet and turn me over to sale person who showed me the vehicle. I look at the vehicle and and fell in love with so I said to to the sales person to run the numbers to see what my trade was worth . He said if that if I wasn't serious he couldn't run the numbers . I was stunned as I just told him I like the vehicle. He walked away from me as I was a bother to him .
36 of 37 people found this review helpful.
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Jan 23, 2017
Car price is a teaser, you contact them and find out their dealer fee is almost 50% of the car's asking price. Ridiculous.
50 of 50 people found this review helpful.
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Jan 16, 2017
Excellent
0 of 13 people found this review helpful.
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Dec 28, 2016
Nice
1 of 15 people found this review helpful.
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Dec 23, 2016
Good follow up
1 of 14 people found this review helpful.
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Dec 18, 2016
Horrible dealership, Erik never responds after the 1st email. They have low selling price but when you ask for price after taxes and fees,they add back 3k to the price. Scammers. A Rolando there isn't much better, texted me to offer help and when I texted back, now nothing. I think they all suck there!
46 of 46 people found this review helpful.
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Nov 28, 2016
Fees 2800$!!!!
49 of 51 people found this review helpful.
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Nov 25, 2016
They were sheisty, shady crooks. They dropped $4K off the car I looked at in Internet deal, but since I had never bought a car before ( & they knew it..).... they stacked 5,000 back onto car in dealer fees an tax was calculated wrong as well. In the end, they shuffled me around from person to person only interested in getting your money "right then and there"....and tried to sell me on car $4000 higher than we started at.
51 of 51 people found this review helpful.
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Nov 18, 2016
bdavis33351
The dealer called, but he was mixed up on the name. I asked if it was still available, he said yes. I went down there and there was a sold tag on the dash, but the salesman said it wasn't sold. I drove it, really liked it, and made an offer. After about 15 minutes, a manager came to me and said it was already sold. They wasted a ton of my time. They do not have their act together at all.
41 of 41 people found this review helpful.
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Oct 30, 2016
original sales person unavailable but did talk to a very helpful and friendly sales person, did purchase this vehicle although did feel somewhat pressured into purchasing extra products.
11 of 15 people found this review helpful.
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Oct 19, 2016
I asked for information no less then 3 times and got the same reply about coming in. Got car from another dealer that answered questions.
25 of 25 people found this review helpful.
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Oct 13, 2016
We see another car no this and the price was tu much for us, but the salesman was polite.
1 of 7 people found this review helpful.
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Oct 12, 2016
Sales person informative and helpful. Answered questions and provided additional insight
2 of 11 people found this review helpful.
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Sep 16, 2016
excellent
1 of 10 people found this review helpful.
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Sep 6, 2016
Salesperson wrote arrogant email; take it or leave it attitude.
25 of 25 people found this review helpful.
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Jul 20, 2016
They listened to our needs, worked with us, overall good experience
2 of 8 people found this review helpful.
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Jun 25, 2016
Dealer took several days to respond my question.when they finally responded back i ask a simple question,the sales person told me he was going to ask his manager and call me back within five mins and he never returned my call.
24 of 25 people found this review helpful.
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Jun 8, 2016
I had a very good experience both manager and salesman. I got a good deal and purchased the car.
3 of 10 people found this review helpful.
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Read 49 old reviews
Apr 27, 2016
I bought the car and happy
2 of 10 people found this review helpful.
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Apr 14, 2016
They wanted me to get a different type of vehicle no thanks
16 of 17 people found this review helpful.
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Apr 6, 2016
They advertised one price and when I went there it was another price. Felt lied to and waste of an afternoon.
20 of 20 people found this review helpful.
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Apr 1, 2016
Dealer couldn't drive stick and stalled the car out and scraped it on the parking stub. And he had no idea what he was talking about.
15 of 15 people found this review helpful.
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Mar 24, 2016
No further follow-up or call back regarding my inquiry to schedule an appointment for viewing and test driving their vans in stock. They never confirmed their available up to date inventory before going there.
13 of 14 people found this review helpful.
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Mar 5, 2016
Courteous, but watch out for the total fees. $1800 in my case - $800 dealer fee + $1000 dealer filing fee...
18 of 18 people found this review helpful.
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Mar 4, 2016
Fantasticg
0 of 8 people found this review helpful.
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Feb 14, 2016
I got one call to see the vehicle. Once I ask questions about there fee's I got no response. I sent 3 emails and no response. I will be shopping else where.
17 of 17 people found this review helpful.
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Jan 16, 2016
One of my best car buying experiences I have ever had and Iv'e been buying cars for 44 years!!
2 of 7 people found this review helpful.
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Dec 28, 2015
I didn't get expected color and they increased the price from my internet price
7 of 10 people found this review helpful.
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Dec 21, 2015
Good
0 of 6 people found this review helpful.
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Nov 20, 2015
'Business manager' wouldn't lower the crazy dealer fee and then as we were about to leave he said he could change the price at any time...that's when we decided not to come back. Watch out for their 'fees' ;)
21 of 21 people found this review helpful.
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Nov 5, 2015
Great
0 of 7 people found this review helpful.
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Sep 2, 2015
Didn't end up getting a Toyota, but Davon was very helpful.
0 of 4 people found this review helpful.
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Aug 19, 2015
If I can rate a 0 I would. I had read the ratings on them before heading over and they were all negative but I thought I would give them a chance. I went with my family and my fiancée because he is a mechanic. Since the moment we arrived to the moment we left all of the staff was extremely rude and unprofessional. When we got there 4 sales associate's were slauching on a bench, they didn't even budge as they saw us coming instead they they started cracking jokes to us across the parking lot. As we aproched to the door that is when one of the men turned of their cigarette on the bench and ran to meet us. I honestly would have bought a car that day cash but because of the staff and the managers behavior I did not, not even Lower deal would have changed my mind.
16 of 16 people found this review helpful.
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Aug 11, 2015
Horrible customer service and very unprofessional. They have $2,000 in fees so you end up paying more than $3,000 including taxes. Avoid this dealer!
20 of 20 people found this review helpful.
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Aug 6, 2015
They give you a low figure, then they add on all kinds of charges on paperwork. You can do much better elsewhere.
15 of 15 people found this review helpful.
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Jul 5, 2015
Prices are way different whats shown on carguru...
16 of 16 people found this review helpful.
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Mar 9, 2015
Its great
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Oct 10, 2014
I have been a loyal customer with Al Hendrickson Toyota since the early 90's along with 12 members of my family. I only purchase vehicle from this dealership. Why? Because of their professionalism, courtesy, customer service skills a 10, atomsphere is like family. I have not had a rude person or experience from this dealership. They work with you. The owner's Hendrickson Sr. & Jr. I meet once. The courtesy drivers caters to your needs as well as the salesman. The Financial dept have some great guys as well. My latest experience was June 2014 wherein I accompanied an associate to purchase a vehicle, Wesner (finance dept) was really great. I just appreciate the whole experience, and I am not the one to take things so lightly when or if I am being treated out of order. I will seek the attention of the TOP person in charge...CEO. However, there is no need for that. The Hendrickson runs a smooth business. I am speaking solely about my experiences. If you contact this dealership by phone or email........ I guarantee you will get a response with 3-5 minutes. Just speaking soley by experiences. This company truly is a great place to purchase a vehicle.
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Oct 5, 2014
ohdutchess
A place you can trust to buy a car from. We bought a 2013 Chevy Impala LT. Great price! Great looking car! Great salesman -- Bob Retterer. Bob answered ALL our questions. Ask for him when you come in ... Al Hendrickson has a reliable, trustworthy salesman to really assist you when you are looking for a car.
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Aug 14, 2014
BUYER BEWARE!! I have never been so mistreated by a dealership ever!! The price of the used car I purchased drew me in. However, I have been dealing with their financing scam ever since. Not only do they charge the highest dealership fees (over $2500) they fraudulently charged me for an extended service contract for $849 that I never agreed to purchase. Almost a month later and I have yet to be reimbursed. Not to mention, they sent in the payoff for my trade in that was short. I have continued to try and contact them about rectifying the situation and have been transferred around over and over and blatantly ignored by the finance manager. Please don't let this happen to you. Look elsewhere, I'm sure you will find what you are looking for without being taken advantage of. Absolute nightmare!!!
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Jul 31, 2014
We were contacted immediately by salesman, who was courteous and professional. Unfortunately the dealer fees and extras that have been talked about in other reviews (about 2k total) are real. To his credit, the salesman did talk about these fees up front. At the end of the day, the reduced advertised price was no better than other dealers. for this reason, we decided to purchase our car locally rather than make the 86 mile trip.
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Jul 17, 2014
I was called back immediately. The salesman was very professional and understanding.
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Jul 15, 2014
Nice people. Quik respond
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Jun 30, 2014
They responded fairly quickly and were very kind.
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Jun 17, 2014
Ridiculous dealer fees! Salesman was very helpful and tried hard to make the deal happen, but used car management had other intentions of maximizing profits over outrageous dealer fees! Buyers beware!!
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May 18, 2014
We had a great experience with the sales department. They were very honest and very helpful. I will recommend this dealership if you are planning on purchasing a vehicle in the coming future.
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Apr 29, 2014
I had a very positive experience at hendrickson toyota. the people were upfront and honest about the whole transaction. i would definitely go there again.
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Mar 13, 2014
They provided me the information that I request on time
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Feb 3, 2014
ok
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Dec 24, 2013
Oz was friendly and big Jim was a great guy bt thanks to a mistake on there end I got the price 1k lowered then they posted it for but overall was great
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Dec 24, 2013
I didn't buy the car but the sale people were pretty decent.
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Nov 7, 2013
Would definitely recommend for future vehicle purchases. I purchased the vehicle I initially saw on Car Gurus that was available at Al Hendrickison. I'm extremely happy.
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Mar 24, 2013
Very bad. Car mentioned in the ad is just to pull customers into the dealership, they have exorbitant prices, customer service is ok but can't make up for too many mistakes.
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Mar 9, 2013
Dealer tells you things that are not true.
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Jan 11, 2013
They cost too much and will not work with you.
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Nov 29, 2012
responded
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Nov 24, 2012
Purchased the 2011 Genesis for $19,995 w/32000 + miles good deal but less satisfied with 2008 toyota tundra excellent condition only offered $11,000 finally.
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Nov 21, 2012
have $1000 plus fees
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Oct 28, 2012
Nice cars Seemingly great prices They tack on 1000.00 dealership fee and 475 internet filing fee. This is added to the sales price . Florida dealers are the only dealers I had worked with that charge this type of fee. Just the way they do business
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Oct 16, 2012
Does not respond and is avoiding the questions i ask about there fees.had to call and still got the run around.just be honest with your customers and they will come do business.
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Sep 18, 2012
Went their to negotiate for a particular car. This dealer wouldnt even negotiate. Gave me back my keys and told me to think about their deal that they offered. Obviously, I never went back.
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Sep 2, 2012
never expected to drive the vehicle home that night with no money down, but we explained our situaation....they had all the right answers and away we went...surprisingly good experience
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Aug 27, 2012
very proffesional and helpful. to serve me
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Aug 7, 2012
i asked them to lower the price and I would buy it they refused
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Jun 27, 2012
Continued to pester with emails after having been told not to and showing no more interest.
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Dec 9, 2011
"BUYERS BEWARE!!! Dealer sold me a Toyota Camry, model year 2007. I later found out it was manufactured in March of 06. They led me to believe it was a 5 year old vehicle. My stupidity for not checking the car fax report before purchasing and not checking inside the driver’s door for the manufactures date. I did ask for the car fax report 3 times but they conveniently forgot to give it to me while I was filling out paperwork. It was a long day, and I failed to ask for the report again. When i got home i also notice the dash board was patched up and painted over. The body finish was also worn, as if the clear coat was removed. It looked shinny at first glance but as I looked at it in better light I could tell that they waxed over a dull painted finish. The finance guy was pleasant to work but other than that I was not satisfied with the dealerships sales ethics......If there is such thing as ethics in used cars sales? I have purchased new and used vehicles in the past 20 years at Maroone Chevy in Lake Worth and I never had a problem. I probably will be going back in the near future to Maroone Chevy to trade this vehicle in, even if there is a loss in trade in value. Note: Al Hendrickson has their vehicles listed approx 2000 less than other dealers, but when you add their 999.99 dealer fee and the 245.00 for nitro fill in there tires (which both fees they refused to lower or remove) you are not saving a thing.. Note: Do not trade your vehicle in at Al Hendrickson Toyota. They offered me 100.00 for my 2004 Chevy Trailblazer. I turned around and sold it for 3100.00. I should have realized whom i was dealing with at that time. LESSON LEARNED"
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Dec 7, 2011
Extremely Unhelpful_ Found a vehicle on line that I wanted to purchase from this dealership. I wanted to have the vehicle shipped to me out of state. Unfortunately I was turned away by the internet director and the used car director. Both were uninterested in selling the vehicle to me as it was “Too Much Trouble” to ship the vehicle or even consider doing so. I had intended on paying for the shipping out of my own pocket. Silly me! I thought car dealerships were in business to sell vehicles. I assume this dealer has been un- affected by the poor economy. Must be nice!!!!!
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