Advantage Kia of Palatine

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1400 E Dundee Rd, Palatine, IL 60074
Map & Directions

Sales: (847) 202-3900

Service: (847) 380-3682

Today 9:00am - 9:00pm
(Open Now)
show business hours
Jan 22, 2017
I decided to not shop there because the car did not seem right for me...it had nothing to do with car quality or the dealership.
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Dec 19, 2016
NeilEng
265
Dealer was fine. Car was not ready even though I had made an appointment. I spent most of my time waiting for the snow to be cleaned off so only got a short test drive.
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Nov 26, 2016
javonne81
Annoying! Didn't want to drive all the way there to put more miles on my car, for another dealership to tell me no. They kept calling and calling. ... smh
3 of 3 people found this review helpful.
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Nov 3, 2016
Called ahead for specific car...arrived and they kept me waiting....supposed to call me 2 separate times and they never did so I had to call them both times. Rude
4 of 4 people found this review helpful.
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Oct 28, 2016
After receiving 3 or 4 emails from one sales representative and from the General Sales manager I decided to find the time and go to the dealership. It was one over 40 miles drive - I live at 167th Street! I had the printout from CarGurus with the picture of the car and the price - $18374. The first thing I have done at the dealership I gave the sales person that printout and I said I am there for this car and for that price. After the test drive the sales person realized I really like the car and he began playing the "dealer" game. He wanted me to pay $24000 for a car they have advertised online for $18000. He began slowly changing the price but never came close to the advertised prize! After wasting 3 hours of my life I decided to leave. I didn't buy a new car and the dealer didn't make any money. Maybe they have to stop deceiving people and show online the price they are asking, I am very disappointed and I will never ever try to do business with Advantage Kia of Palatine.
10 of 10 people found this review helpful.
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Oct 1, 2016
Good follow up on all my questions
2 of 2 people found this review helpful.
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Sep 13, 2016
Never saw the car but response was quick
1 of 3 people found this review helpful.
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Jul 9, 2016
They responded to me quickly.
0 of 1 people found this review helpful.
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Jun 8, 2016
They contacted me about the auto, though they did not follow up on my questions.
1 of 2 people found this review helpful.
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May 18, 2016
Typical car sales dealers. Salesman followed the book on what you hate about going to a dealership. I kept trying to get strait answers and a strait up deal, but they insisted on jumping us through the usual hoops of offer, counter offer, offer, counter offer, and we were not ever close to a deal like I told them at the beginning, as they held my trade in keys hostage to keep me there for 3 hours. All the while they kept telling me "we're just trying to help you out". All the ridiculous leading questions to get you to sign a deal. Yuck!
3 of 3 people found this review helpful.
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May 17, 2016
nmathews1
I bought this car from Advantage KIA. The overall experience was satisfactory. My sales person, Tyler, was very cooperative.
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May 16, 2016
The sales staff were rude and swearing. My girlfriend was trying to buy the car, but the sales manager never even looked at her till we said that she was the she was buying. Then tried to sell us a protection coating that was mandatory by KIA, which was a lie, we call another KIA dealer and said no way. Would never want to give them a penny of my money! The apitamy of a used car dealerships.
4 of 4 people found this review helpful.
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May 16, 2016
Call right away,great communication
1 of 1 people found this review helpful.
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May 1, 2016
They emailed & called me. Continued to call & e-mailing to see if I had questions or was still interested in the vehicle.
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Apr 12, 2016
Able get us in a car
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Apr 1, 2016
The interior of the vehicle was trashed. They had it for a few months and it was not cleaned at all.
2 of 2 people found this review helpful.
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Feb 5, 2016
Responded quickly after I knew I wanted a one of their cars
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Dec 7, 2015
Car seemed to be in better shape than others. Priced well. Customer service was challenging but we came to an agreement. Buying a car shouldn't be this difficult, but all dealer personnel were trying to make it work.
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Dec 4, 2015
When we arrived to see the car it was not ready to be sold. They told us it needed work done. They then said the price would be 3000.00 more than the online price. We did not buy a car from them.
3 of 3 people found this review helpful.
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Nov 30, 2015
Honest dealership. Bob made buying a car pleasant and easy. I would highly recommend advantage Kia...and Bob.
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Nov 18, 2015
I had a great Experience. Everyone there was very friendly. They worked very hard to get me the best price on my used car. They fix up the used cars just enough to turn them around again. So be sure to really look over the car before you walk off the lot. Sure there were some dinks in the car I bought...but I live in the city and it was the cheapest price in the nation by under 5k. So i can live with a few dings! I will be more than happy to buy my next used car from them!
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