Acura Infiniti of Reno

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11550 South Virginia Street
Reno, NV 89511

Sales: (844) 861-2258

Today 8:30am - 8:00pm
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2014 Jeep Grand Cherokee Limited 4WD Used Cars in Reno, NV 89511

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All reviewers have been verified to have contacted this dealer – Learn More
Dec 9, 2017
Amazing experience frank was very helpful. Very honest dealership and Sales people and awesome waiting areas aswell. Flew out all the way from Los Angeles and the car was in immaculate conditions!
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Sep 26, 2017
These guys were terrific. No hassle ,no bull. Bought a used car and was treated like I bought top of the line brand new car. Deal done in an hour.
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Jul 6, 2017
The experience was good. I did not purchase this car because the CarFax accident details were a little hazy
1 of 1 people found this review helpful.
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Jul 4, 2017
They are great at Acura of Reno and we will be going back and referring others.
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Jul 2, 2017
Very prompt. Very professional. Very helpful!
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Jun 15, 2017
I had a very pleasant experience with Acura of Reno. I really like my "new" 2014 Acura TL. They thoroughly inspect the vehicles. This one seems brand new. The sales staff is very knowledgeable.
1 of 1 people found this review helpful.
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Jun 1, 2017
Sukhdeep_singh
Best customer service
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May 23, 2017
Tonahess
Purchased car long distance. The salesperson was very responsive, picked my husband up at the airport and had the transaction papers ready to sign. We were pleased with the process and interactions. Everything was as advertised.
1 of 1 people found this review helpful.
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May 10, 2017
The dealer contacted us by email. After further investigation, we decided we were not interested in this particular car. Still interested in a Venza. Did not have a peronal conversation with dealer other than email. He was responsive.
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Mar 30, 2017
I was disappointed with this dealer. I had scheduled a test drive for Saturday Morning at 10. When I arrived after driving 1 1/2 hours to the dealership, I was informed the car was no longer available. I was fully prepared to purchase the vehicle. This inability of the dealership to communicate with me prior to my trip was inconsiderate and a complete waste of my time and will not return to or ever recommend this dealership.
1 of 1 people found this review helpful.
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Mar 29, 2017
Joemini6767
Great really nice fun people. Great experience!!! Thank you Michelle and Nelson.
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Mar 22, 2017
I had a pleasant experience with the Infiniti team. I would recommend them.
1 of 1 people found this review helpful.
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Jan 17, 2017
paris652
This car sold before I could get there but the salesman showed me another that was even more perfect for me. The price was fair and the process was smooth. Although I bought an older car, I was treated like a VIP from beginning to end, starting with the salesman bringing the car to my office for a test drive, to everyone in the dealership introducing themselves and shaking my hand. I have even received follow-up emails from the General Manager, offering any assistance. Top notch outfit!
1 of 1 people found this review helpful.
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Dec 12, 2016
They never called me back so I went in and scheduled an appointment. Their service was ABSOLUTELY HORRENDOUS. They talk down and treat you like you're garbage. Hated every second... offered sticker price and they said no thank you. Stay away if you value yourself. They are the worst.
0 of 1 people found this review helpful.
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Nov 22, 2016
They were very attentive to my request for more information and sent numerous emails to follow up, plus they advised me that the car had sold.
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Sep 10, 2016
Very clean car. I couldn't negotiate much off the asking price, but feel I got a nice car at fair market value. The sales manager agreed to throw in a free brake system flush to bring all maintenance up to date. Very good after sale communication. Highly recommend this dealer.
1 of 1 people found this review helpful.
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Jul 20, 2016
Great place to work with. I'm out of state and they made buying the vehicle easy. Always answered my questions quickly via email or phone and took countless pictures of the SUV to put me at ease. Thanks Nelson and Canaan!
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May 18, 2016
Thank you they were the best.
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Mar 28, 2016
Tried to sell me a car I couldn't afford
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Mar 1, 2016
Very easy process.
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Feb 17, 2016
Things went well and easy for me after i qualified for loan. However, i am dissatisfied with service because over the phone i was told that i was getting what i wanted; the price of vehicle for 20500.00 and a 4.9 percent apr. However when i signed papers i did not get what i wanted as i was told over the phone. I was very excited being my first vehicle loan and everything happened quickly at the dealership. But i purchased vehicle for 21,000.00 with a 5. 43 apr.
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Feb 10, 2016
Quick and friendly. The waiting room was exceptional it provided everything we needed and more during our wait.
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Jan 10, 2016
Pleasant experience
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Jan 5, 2016
Reputable business....don't expect to bargain much
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Read 22 old reviews
Feb 24, 2015
Acura of Reno responded immediately
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Jan 21, 2015
Veh. was over priced for condition it was in and unwilling to budge on it. pushed warranty way too hard.
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Nov 26, 2014
Great
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Oct 15, 2014
Great response
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Oct 2, 2014
Great response and on time. Thanks
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Aug 27, 2014
Great service, nice staff, very fast and efficient!
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Jul 25, 2014
Bought a used TL-SH 2012 and it had some scratches that they should have touched up. Other than that it is a great car and easy place to buy.
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Jun 2, 2014
Did not find the car I wanted.
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Nov 20, 2013
The dealer did not know where my car request came from (CarGurus). They made little effort to contact me. I guess just give CarGurus some more time to develop into a car buying search engine.
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Sep 24, 2013
David has been very helpful in working with me to make this deal happen, despite the distance I live (Tx) from his dealership
Is this review helpful? Yes | No
Sep 14, 2013
Seadragon914
Quick response and very courteous sales staff.
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Sep 1, 2013
Bought a Acura not camry
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Aug 28, 2013
KGT
Sent initial message that I wanted to test drive the car at noon the next day. Initial email response from dealer said he would get back to me. Never heard back either by email or phone. Finally decided to drive over and found out vehicle has been sold. When I asked why he didn't contact me to let me know I heard " I'm very busy. I've been selling cars". Don't think I will use Acura of Reno again. No consideration for customers time.
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Jul 22, 2013
The salesman called me and we made a deal over the phone. When I arrived at the dealership, the car was ready and they honored the deal we had made. I was driving away in my new Infiniti in less than an hour. Wonderful experience.
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Jun 19, 2013
Great sales people
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Jun 9, 2013
This place is terrible. Worst customer service ever!!!!
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May 14, 2013
Dealer replied immediately great people just not sure I want to purchase outside the state of California.
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Mar 31, 2013
I am very please with Acura staff. My s2000 is awesome, and i will recommend all to you guys. Thanks everyone
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Jan 14, 2013
Took the time to create and send a video. Nicely done!
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Dec 7, 2012
Ok on phone. Too far to drive
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Jul 15, 2012
Responded immediately. Vehicle not what I was interested in.
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Jul 21, 2011
Very helpfull
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