505 Motors

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505 Ogden Ave
Downers Grove, IL 60515

Sales: (630) 852-4000

Today 9:00am - 8:00pm
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Feb 6, 2017
sherryandmike
Terrible dealership. The sales man was smoking outside the back door that we walked in and went to shake my hand which did not sit well with me. When we walked into the office a young man sitting on his computer did not even acknowledge us. When we inquired about the car we were interested in, that we were told was available,we found out it was sold and that the other sales person wasn't aware. The car is still on the website today and is just a ploy to get you in to the shop.The dealership is so small and seedy.
5 of 6 people found this review helpful.
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Jan 4, 2017
Good place to buy cars
2 of 4 people found this review helpful.
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Nov 23, 2016
Wanted to buy a vehicle from them, at first they said it had already been sold but a week later it was actually still available. After several attempts I never heard back from them
10 of 11 people found this review helpful.
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Oct 30, 2016
Only sent me an email. Never called my back like the other dealers.
4 of 6 people found this review helpful.
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Oct 18, 2016
They wereprompt in contacting me and providing info
0 of 1 people found this review helpful.
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Sep 13, 2016
It was a great experience and they were very nice and good.
1 of 1 people found this review helpful.
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Sep 2, 2016
Only received one delayed response.
0 of 1 people found this review helpful.
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Jul 25, 2016
Great!
1 of 2 people found this review helpful.
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Jun 21, 2016
Professionalism and genuine customer care. Great vehicle selection and value.
1 of 3 people found this review helpful.
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May 11, 2016
Great deal
1 of 3 people found this review helpful.
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May 1, 2016
Good feed back
1 of 1 people found this review helpful.
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Apr 20, 2016
Call back really quick
1 of 2 people found this review helpful.
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Apr 19, 2016
Arrived at lot to see a car that in NO way represented the pictures online. Asked on phone if car had ever been in an accident. Was told it was bought at auction but all cars went through 150 point inspection. Upon attempting to enter car the door handle fell off in my hand. I guess door handles are not covered in to those 150 points of inspection. Cars were all dirty not washed. Just sad.
4 of 5 people found this review helpful.
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Mar 20, 2016
Car already sold yet they confirmed it was still available
2 of 2 people found this review helpful.
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Mar 15, 2016
Responded fast but I didn't like the fact that the email said it's still going thru 150 inspection, sounded like gimmick. I bought somewhere else.
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Feb 18, 2016
Just couldn't get close on price
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Feb 15, 2016
Responded fast
0 of 2 people found this review helpful.
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Dec 6, 2015
Ahmedsaeed74
Awesome car buying experience! Bought a barely used trade in Ford Explorer 2015 online for a great price through Mr. Jeff . Carfax report was sent to me, and shipping the car was handled flawlessly. An inadvertent error was made on my sales invoice and when I spotted and reported it, it was corrected and refunded to me without hassle. They are a quality and reputable dealer. On top o fall that, they threw in all weather mats and 4 extra new rims to boot! Mr. Layth was earnest, humorous, and not pushy at all. I was the first to contact them and while other subsequent potential buyers were there locally,Mr. Layth honored my spot and sold the car to me, waiting an extra day to allow wiring of funds. We were in constant communication and he took care of all the details. They are a premium dealership with great customer service. I recommend them highly.
0 of 1 people found this review helpful.
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Oct 22, 2015
dvargo
another who said the price is right now if u don't buy price goes up they called a few days ago they still haven't sold it I wonder why
1 of 1 people found this review helpful.
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Read 10 old reviews
Apr 21, 2015
Although I did receive a response from the dealer, I was told that the vehicle ran perfectly and that there were no issues. First I noted that there were 30,000 miles over what they advertised and the dealer was very defensive about there being a mistake. He was trying to make a hard sell on the van and upon taking it for a test drive it was determined that there were definitely things wrong, it shook and there was some unidentifiable noises nder the hood. They dealer continued to try and sell it to us even after my husband directly stated that it was not safe for us to put our children in. I will not be returning to this dealer.
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Response from 505 Motors:

Hello Stephanie,

We are currently under new management. We are working very diligently to make sure that situations like this do not happen. I do apologize for your experience at our dealership and I understand the frustration that you must have felt. If you have any questions please feel free to give me a call at 630-852-4000. I am sure by now you have already purchased another vehicle but if there is anything I can do to help please let me know.

Sincerely,
Danny
Sales Manager
505 Motors
Feb 20, 2015
Yester years car salesman attitude dealership! Quite unprofessional and hustler approach.
Is this review helpful? Yes | No

Response from 505 Motors:

We are currently under new management. I was not here in February so I am not familiar with your situation. We are working very hard to make sure that every customer who calls or comes to our dealership is treated with the upmost respect. If there is anything that I can help you with in the future please don't hesitate to let me know.

Sincerely,
Danny
505 Motors
630-852-4000
Jan 25, 2015
Car had scratches everywhere and wouldn't even start
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Response from 505 Motors:

Hello Sam,
I just wanted you to know that 505 Motors is under new management. We are working very hard to make sure that all of our vehicles are reconditioned and ready for sale. If there is anything that I can help you with please feel free to give me a call at 630-852-4000.

Sincerely,
Danny
Sales Manager
505 Motors
Jan 3, 2015
The car was in good condition unable to buy due to a better deal at Nelson
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Aug 26, 2014
Dealership promised a lot of things and never went through with their promises sold me a car that supposedly had no issues. I drove off to get gas because they sold me a car on empty. They said they would give me money for gas but once paperwork was done was I was told they gave me a good enough of a deal and couldn't!!! Well wen I made it to the gas station one of the head lights were out I drove right back to the dealership and they were gone.. I had 2 stay in a hotel because I didn't want to drive to Wisconsin with one light.. So I went back to 505 motors in the am and they took a head light off another bmw and put it on the one I purchased from them... I drove back to Wisconsin and half way home the check engine light popped up... I took it to a shop to learn the car needed a few things... So I called them and they tried to make it seem like it wasn't a big deal... I was in a rage they finally agreed to fix it so I had too drive all they way back there. When I made it there they took it to a shop and got it checked out there was a few things wrong and they didn't want to pay for it to get done I ended up paying half of the bill because that was the only thing they would agree on!!!! My opinion never do business with these crooks unless u want to throw away cash.... I paid a little over $11,000 for a car that had nothing but issues Also the navigation didn't work and was told it need a disc that was $50 but was actually close to $400
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Response from 505 Motors:

Hello Alex,
I will apologize upfront for the issues that you encountered when purchasing a used vehicle from us. We are under new management and are working very hard to make sure that these issues are not repeated. I just wanted to let you know that I want to make sure that every customer that comes to our dealership leaves satisfied. If you have any questions please feel free to give me a call at 630-852-4000.

Sincerely,
Danny
Sales Manager
505 Motors
Aug 22, 2014
They responded and seemed very interested in helping me but I found something similar a lot closer.
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Aug 21, 2014
Got a good deal on a vw. Dealer does not do a lot of prepping vehicle for sale. Friendly staff. Answered all of their calls.
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Jul 28, 2014
car showed as it was stated on ad
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May 26, 2014
Dealer was not very knowledgeable about the vehicle and did not seem interested in my business. The sales person kept wandering off.
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Response from 505 Motors:

Hello Nick,
Just wanted you to know that 505 Motors is under new management. I am not sure which vehicle you were looking at or who you spoke with but we have all new employees here now. We are working very hard to make sure that every customer feels important during their car shopping experience. If there is anything I can do for you in the future please let me know.

Sincerely,
Danny
Sales Manager
505 Motors
Apr 24, 2013
Helpful
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