21st Century Auto Group

305 Route 22 East
Springfield, NJ 07081

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Sales: (908) 490-6604

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https://static.cargurus.com/images/forsale/2019/08/22/23/47/2017_maserati_levante-pic-8100563311524449854-152x114.jpeg

2017 Maserati Levante 3.0L Used Cars in Springfield, NJ 07081

Great Deal
$12,624 BELOW
CarGurus IMV of $52,624

Price: $40,000

Mileage: 9,875

Location: Springfield, NJ 07081

Average time on market: 34 days Certified Pre-Owned: No Transmission: Automatic Color: Blu Emozione Mica Description: Used 2017 Maserati Levante 3.0L for sale - $40,000, 9,875 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/09/14/18/07/2017_hyundai_elantra-pic-8704557742038688768-152x114.jpeg

2017 Hyundai Elantra SE Sedan FWD Used Cars in Springfield, NJ 07081

Great Deal
$3,715 BELOW
CarGurus IMV of $11,700

Price: $7,985

Mileage: 51,842

Location: Springfield, NJ 07081

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: Quartz White Pearl Description: Used 2017 Hyundai Elantra SE Sedan FWD for sale - $7,985, 51,842 miles with Bluetooth
https://static.cargurus.com/images/forsale/2019/07/30/23/47/2016_mercedes-benz_c-class-pic-214674202567424626-152x114.jpeg

2016 Mercedes-Benz C-Class C 300 Luxury 4MATIC Used Cars in Springfield, NJ 07081

Great Deal
$6,524 BELOW
CarGurus IMV of $24,512

Price: $17,988

Mileage: 21,928

Location: Springfield, NJ 07081

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2016 Mercedes-Benz C-Class C 300 Luxury 4MATIC for sale - $17,988, 21,928 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/09/14/18/07/2017_hyundai_elantra_gt-pic-7539205890435954335-152x114.jpeg

2017 Hyundai Elantra GT FWD Used Cars in Springfield, NJ 07081

Great Deal
$4,181 BELOW
CarGurus IMV of $13,170

Price: $8,989

Mileage: 31,648

Location: Springfield, NJ 07081

Average time on market: 93 days Certified Pre-Owned: No Transmission: Automatic Color: Symphony Air Silver Description: Used 2017 Hyundai Elantra GT FWD for sale - $8,989, 31,648 miles with Bluetooth
https://static.cargurus.com/images/forsale/2019/10/08/15/16/2017_bmw_x5_m-pic-6160022262769955788-152x114.jpeg

2017 BMW X5 M AWD Used Cars in Springfield, NJ 07081

Great Deal
$12,613 BELOW
CarGurus IMV of $60,113

Price: $47,500

Mileage: 44,786

Location: Springfield, NJ 07081

Certified Pre-Owned: No Transmission: Automatic Color: Long Beach Blue Metallic Description: Used 2017 BMW X5 M AWD for sale - $47,500, 44,786 miles with Sport Package, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2019/09/29/07/26/2018_honda_hr-v-pic-624888939871997923-152x114.jpeg

2018 Honda HR-V EX FWD Used Cars in Springfield, NJ 07081

Great Deal
$3,443 BELOW
CarGurus IMV of $20,438

Price: $16,995

Mileage: 13,344

Location: Springfield, NJ 07081

Average time on market: 25 days Certified Pre-Owned: No Transmission: Automatic Color: Aegean Blue Metallic Description: Used 2018 Honda HR-V EX FWD for sale - $16,995, 13,344 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/07/08/21/48/2017_infiniti_qx50-pic-697290944372522561-152x114.jpeg

2017 INFINITI QX50 AWD Used Cars in Springfield, NJ 07081

Great Deal
$4,819 BELOW
CarGurus IMV of $23,817

Price: $18,998

Mileage: 31,231

Location: Springfield, NJ 07081

Average time on market: 41 days Certified Pre-Owned: No Transmission: Automatic Color: Malbec Black Description: Used 2017 INFINITI QX50 AWD for sale - $18,998, 31,231 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/02/16/19/42/2016_mercedes-benz_gle-class-pic-1307738408262236748-152x114.jpeg

2016 Mercedes-Benz GLE-Class GLE 450 AMG 4MATIC Used Cars in Springfield, NJ 07081

Great Deal
$8,054 BELOW
CarGurus IMV of $51,304

Price: $43,250

Mileage: 25,993

Location: Springfield, NJ 07081

Average time on market: 44 days Certified Pre-Owned: No Transmission: Automatic Color: Designo Cardinal Red Metallic Description: Used 2016 Mercedes-Benz GLE-Class GLE 450 AMG 4MATIC for sale - $43,250, 25,993 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/07/12/17/50/2018_hyundai_elantra-pic-7568078567761996587-152x114.jpeg

2018 Hyundai Elantra Limited Sedan FWD Used Cars in Springfield, NJ 07081

Great Deal
$4,076 BELOW
CarGurus IMV of $13,950

Price: $9,874

Mileage: 44,687

Location: Springfield, NJ 07081

Average time on market: 32 days Certified Pre-Owned: No Transmission: Automatic Color: Molten Silver Description: Used 2018 Hyundai Elantra Limited Sedan FWD for sale - $9,874, 44,687 miles with Bluetooth, Leather Seats, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/06/24/14/48/2012_mercedes-benz_c-class-pic-6701542970231670296-152x114.jpeg

2012 Mercedes-Benz C-Class C 250 Luxury Used Cars in Springfield, NJ 07081

Great Deal
$3,869 BELOW
CarGurus IMV of $10,867

Price: $6,998

Mileage: 86,719

Location: Springfield, NJ 07081

Average time on market: 41 days Certified Pre-Owned: No Transmission: Automatic Color: Sapphire Grey Metallic Description: Used 2012 Mercedes-Benz C-Class C 250 Luxury for sale - $6,998, 86,719 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/06/03/21/36/2019_cadillac_escalade_esv-pic-7635961811992667109-152x114.jpeg

2019 Cadillac Escalade ESV Luxury 4WD Used Cars in Springfield, NJ 07081

Great Deal
$9,233 BELOW
CarGurus IMV of $63,108

Price: $53,875

Mileage: 22,487

Location: Springfield, NJ 07081

Average time on market: 49 days Certified Pre-Owned: No Transmission: Automatic Color: Black Raven Description: Used 2019 Cadillac Escalade ESV Luxury 4WD for sale - $53,875, 22,487 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2018/11/21/23/16/2017_nissan_altima-pic-927798740868325280-152x114.jpeg

2017 Nissan Altima 2.5 SV Used Cars in Springfield, NJ 07081

Great Deal
$3,777 BELOW
CarGurus IMV of $14,762

Price: $10,985

Mileage: 34,873

Location: Springfield, NJ 07081

Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Color: Super Black Description: Used 2017 Nissan Altima 2.5 SV for sale - $10,985, 34,873 miles with Bluetooth, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2019/09/21/18/20/2017_hyundai_elantra-pic-7592191388817405370-152x114.jpeg

2017 Hyundai Elantra SE Sedan FWD Used Cars in Springfield, NJ 07081

Great Deal
$3,173 BELOW
CarGurus IMV of $14,168

Price: $10,995

Mileage: 15,046

Location: Springfield, NJ 07081

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: Scarlett Red Description: Used 2017 Hyundai Elantra SE Sedan FWD for sale - $10,995, 15,046 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/09/27/22/00/2014_porsche_panamera-pic-1323499972760815728-152x114.jpeg

2014 Porsche Panamera 4 Used Cars in Springfield, NJ 07081

Great Deal
$7,005 BELOW
CarGurus IMV of $37,005

Price: $30,000

Mileage: 58,783

Location: Springfield, NJ 07081

Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2014 Porsche Panamera 4 for sale - $30,000, 58,783 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/02/09/16/41/2018_toyota_corolla-pic-44886646540784340-152x114.jpeg

2018 Toyota Corolla LE Used Cars in Springfield, NJ 07081

Great Deal
$3,286 BELOW
CarGurus IMV of $14,261

Price: $10,975

Mileage: 38,489

Location: Springfield, NJ 07081

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Super White Description: Used 2018 Toyota Corolla LE for sale - $10,975, 38,489 miles with Bluetooth, Backup Camera
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 14, 2019
The car has been sold for a long time but not removed from the internet.
Oct 6, 2019
Dealer has been in touch and even sent purchase coupon. I hope to schedule a test drive.
Oct 4, 2019
GuruLWNWB
They have a car listed I called and asked for the vehicle they said they have it there at the dealer, drove hours for them to tell me is at a mechanic shop, that that’s the only reason it was priced so because it has issues!!!
7 people found this review helpful.
Sep 19, 2019
They contacted me a few days later to ask me to visit. After asking if I could visit, they inform me the car I'm looking at isn't even there anymore.
4 people found this review helpful.
Sep 18, 2019
Bait and Switch, I went there specifically for a vehicle advertised online. Did an application for credit and was approved. When I drove there from NY I was told the vehicle was gone because it was trash and shown some others. Don't waste your time here.
7 people found this review helpful.
Sep 15, 2019
Quick response!
3 people found this review helpful.
Sep 15, 2019
CoolPop1
Yes the dealer's representative did contact me regarding this vehicle. I did not visit the physical plant. I was contacted by phone and email.
2 people found this review helpful.
Sep 9, 2019
DO NOT GO TO THIS DEALER! It is a total waste of time. I called multiple times to confirm the vehicle was still available and on premise which the confirmed it was. I drove 2 hrs for them to tell me it was sold minutes before my arrival which was bs. They immediately tried to sell me another car which I was not interested in. Save yourself the time and stress. Do not go here!
11 people found this review helpful.
Sep 5, 2019
Dealer first stated car was at the dealership Drove to the dealership, I was 10 min away and called to ask them to have the car ready for a test drive and then they said it was sold several days ago. Total scam just trying to get customers in the door
7 people found this review helpful.
Sep 1, 2019
I ended up getting something other than the Nissan. Realized the next day that I was fooled into thinking I was getting money for my trade in when the sales man called and asked me to lie to the manager and say I donated my car. Would not recommend this dealership to anyone as I've already contacted the BBB.
8 people found this review helpful.
Aug 30, 2019
Best car buying experience I’ve ever had the manager told me a number before we ran any credit and he stuck to that price which we both agreed on they even went as far as giving me discounts this will be my go to car dealer I will be sending everyone to these guys car salesmen Moe is THE BEST he went above and beyond to make the deal happen!
Aug 26, 2019
Follow through with me
Aug 25, 2019
Absolutely terrible. Called about two of the cars advertised on Car Gurus (still advertised). Panamera for 25k and X6 for 27.5 .... set up an appointment and was guaranteed the cars were for sale and indeed at the lot. Called again to confirm on the way down. When I arrive a completely different story. The cars had suddenly disappeared. Disingenuous. While there they tried to sell me another more expensive model completely wasting my time.....DO NOT GO THERE UNLESS YOUR READY TO BE SWINDLED!
6 people found this review helpful.
Aug 25, 2019
Contacted this dealer before I read the reviews, first mistake. I had set up an appointment, which is almost 2 hours away. After reading the reviews I called the dealership to cancel my appointment as to not get a “bait and switch” car. When I called to cancel, the woman on the phone acted shocked when I told her to cancel my appointment. When I told her I read all of the bad reviews online she simply said, “have a wonderful day” and hung up. Talk about poor customer service. This short phone interaction only confirmed my suspicion of a shady dealership. I would never consider contacting this dealership again. They post cars that are great deals, knowing they don’t have the cars available anymore and just try to sell you something else that is over priced after you drive all the way there. Don’t waste your time people.
7 people found this review helpful.
Aug 19, 2019
very helpful answered my questions
Aug 17, 2019
Great service
Aug 16, 2019
Seong Yang
They are so rude ..and push me buy the car that just test drive. Saleman tlod me i have to buy car because he spend his time for me.... please do not test drive there ... had terrible exprience.... Never ever go there again.
5 people found this review helpful.
Aug 2, 2019
nicegy31
Big Hoax before i went I asked if ther was any fees they said no. It took 2 hours to get there only for the guy to say the price is with rebates you have to be a veteran and other things where it lowers the price to what they mention. Yet they neglected to tell you that on the phone. I am contacting the NJ Consumer affairs there is nothing on the page that mentions the rebates he mentioned I made a copy of it.
12 people found this review helpful.
Aug 1, 2019
GuruWP7N2
Great
0 people found this review helpful.
Jul 30, 2019
Lendvestor
Courteous and informative .
Jul 30, 2019
Called before I showed up, they said this car was available & it wasn't when i arrived
12 people found this review helpful.
Jul 30, 2019
GuruWRYCG
Helpful in understanding the equipment the car had.
Jul 30, 2019
Excellent service and professionalism
1 people found this review helpful.
Jul 20, 2019
GuruC9JGF
They are very disingenuous. I went to look at a GL450 they had for sale, and the salesman Eli was nice enough,but it stank of cigarettes which was never mentioned. Since other reviews mentioned hidden fees, I asked in a few ways what other costs they had above their CarGuru advertised price, and was assured the only fee is the $595 doc fee. After the test drive, I researched having the vehicle professionally cleaned for the smoke, and then came back to him to buy the car and offered their asking price on CarGuru plus the $595 doc fee. Only then did they spring on me the additional hidden fees. They said the price reflects discounts which you have to qualify for. A $1,000 loyalty discount if you had purchased from them before, a $750 Military discount, and a $795 Student discount. $2,590 in additional hidden fees and of course the $595 "documentation fee". When I complained and said I would be filing complaints with CarGuru, he simply said go ahead, I won't be the first.
29 people found this review helpful.
Jul 20, 2019
The car I was interested in was $7K more, then whatever price is shown on CarGurus and their website. Then they will drop the price for about $2K, JUST FOR YOU, BECAUSE THEY LIKE YOU. They will push and bully you to purchase a car for them. Asked for they final price after all the fees and was told there are just Tax & Documentation Fee only. They will ask you to give them your credit card to see if you are serious about the purchase of the vehicle. Assuring you they will not charge the credit card. After I gave them my credit card they charged me for $1,560 before showing me the bill of sale. When I asked why couldn't they charge my card after confirming everything, I was told if I don't like something they will just return the money. I didn't get the car from them. They did NOT return the money, which they told me will be refunded. Its been more than 3 weeks now.
21 people found this review helpful.
Jul 18, 2019
Drove down to the dealership after scheduling a test drive. Got the same story as others saying the car was in the shop with an engine light on even after talking to Lisa three hours before about the car. They then tried to get me to buy a different car. Classic bait and switch, don’t believe anything they say total waste of time.
10 people found this review helpful.
Jul 18, 2019
GuruSS465
Scam dealership I have called about 3 cars each time the car is sold and they tell me about a car with less miles or a year newer for 10-15 more money. But have 3 listed in the price range I was looking in. Car was sold and still listed for at least 2 weeks
9 people found this review helpful.
Jul 9, 2019
Unbelievable people a livable service sales people really wants to work with the customer. Great Experience I got.
1 people found this review helpful.
Jul 9, 2019
CHA360
The best part of my experience with this dealership was meeting the young salesman who tried to help this dealership sell me a BMW X5 M series 2016 with 40' 743 miles, so my buyer experience starts like this go in to the dealership meet the salesman pleasant guy ask me what vehicle was I interested in I tell him the BMW 2016 X5 M series explain to him there was two vehicles that I was looking at, he tells me one is sold and the other is still on-site so I proceeded with the sale, bottom line was I was not interested in using their financing institution I had my own that I was using so the car cost 55000 after taxes in order for me to purchase the vehicle through my own financing institution they Marked the car up $5,000 more, worst buyer experience ever please everyone do not patronize this business the owner of the business decided to Mark the price up by $5,000 on a 2016 vehicle which means the price total $60,000 for used vehicle 2016 as I got up I told them don't worry about it .
10 people found this review helpful.
Jul 8, 2019
Excellent service, great prices, helpful staff, great experience!! I’m telling everyone about this place!
0 people found this review helpful.
Jul 1, 2019
Scammers- stay away. They listed a low priced car, i asked and made sure the car is in stock. Went there and the car was sold two days ago which was a lie and they offered a same car on much higher price. Tryst me- do not waist your time with these fake listing holders.
15 people found this review helpful.
Jun 28, 2019
I went to the dealership to see a car, from the time that I called to when I got there the car went up $375, I was greeted by a guy outside called Eli. We went inside checked in, went to his desk and he started asking questions and wanted my driver license; he said he needed to unlock the key for the car, and then asked if I was going to pay cash or finance, when I said I didn’t know, he told me that I should know, I told him again and I said that I didn’t know again and he started getting smart and I said I was going to leave and he just told me to go very rude and told me if I wanted I could talk to his manager, I talked to the manager and he said that he was following protocols. Why they have to gather so many information, I’m shopping for a car, and I don’t want to give that many information, worst salesman ever, very rude and has no education to treat people
19 people found this review helpful.
Jun 28, 2019
payco1265
Dealer responded quickly with no pressure
2 people found this review helpful.
Jun 26, 2019
Great service
1 people found this review helpful.
Jun 24, 2019
GuruS3NX6
Nice follow up by dealer. I changed my mind about the car.
3 people found this review helpful.
Jun 18, 2019
Dealer did a good job of following up.
2 people found this review helpful.
Jun 16, 2019
Complete scam!!! Scheduled test drive in the morning and then called again before I was on my way there to confirm appointment. Then when I arrived they claimed the car was being serviced but they had similar cars to show me. According to the site they’ve had this car for 80+ days so why is it still being serviced? And those similar cars the salesman showed me just happened to be more then twice the price of the one I came to see. I spent 4 hours round trip driving to be treated like this. Something should be done to keep dealerships like this off the site. Reading other reviews this isn’t the first time they’ve done this to people.
27 people found this review helpful.
Jun 15, 2019
Bliss_creator
One of my worst experiences in dealing with a car dealership! There are hidden costs not listed on car gurus site. You have to check the dealers site and read the fine print for the total cost. Very misleading! And the guy assisting was very disrespectful
20 people found this review helpful.
Jun 13, 2019
GuruCRFD7
I called the dealership to verify they had the car and to verify the price was as listed explaining I was driving over an hour to see it. I was assured they had the car and the price was $5995, without any additional fees. When I arrived the salesman pulled the car up and the sticker said $11,995. I explained the price I had been told and that I wanted to verify the price was 5995 before I drove the car. He said absolutely 'I'm an honest person. I'm going to sell you this car for 5995.' He brought me in to sit at his desk and then brought his manager over who promptly explained unapologetically that the price was not 5995. There were hidden fees for paying cash etc and other discounts that almost nobody would qualify for that would be needed to get the price anywhere close to 5995. I explained that I had asked the woman before coming in and was assured the price was 5995 as advertised with no hidden fees. He said she's just doing her job. I told him he was wasting my time and I lef
30 people found this review helpful.
Jun 10, 2019
I called early in the morning and at two to confirm the car was available and ready to go. I drove 40 miles to get there check in hand and guess what... It was off the market but they had two other inferior cars at $7k more ... Bait and switch ... Avoid at all cost... Miserable
20 people found this review helpful.
Jun 5, 2019
Nice people and easy to deal with
3 people found this review helpful.
Jun 3, 2019
This dealership is a big scam. They show low miles and great price car online and when you get to their dealership it has mechanic issue and it's not there. I called them arround 12 PM to confirm the availability of the this vehicle and booked appointment to come see it at 2 PM. When I went there in 2 houra this car had a "mechanical problem" and it's been taken out of dealership and tried to sell me similar ranger rover with much higher miles and same price. Be aware. Very dishonest people. Lie alot and say anything to get a sale.
15 people found this review helpful.
May 28, 2019
The car was not there. They said it did not pass inspection and was returned. Why is it still online?. Someone here said they purchaseed the veh. May 24.
15 people found this review helpful.
May 27, 2019
The vehicle was not there. We called prior to going there to verify and they said it was. When we got there they said the vehicle had been returned because it didn't pass inspection.
15 people found this review helpful.
May 27, 2019
Asked them 3 different times if the car was there, they told me yes all 3 times. I went and car was NOT THERE!
14 people found this review helpful.
May 24, 2019
Sha70
I brought the car for a great price
2 people found this review helpful.
May 22, 2019
Faresmayas
Very good
1 people found this review helpful.
May 20, 2019
Singh4423
Very well
1 people found this review helpful.
May 10, 2019
Diomer
Excellent
0 people found this review helpful.
Apr 30, 2019
Sparkyfiras
Although the vehicle was sold, they made an attempt to help me find another vehicle and very professional unlike the offlease dealership who thought they were to good to return my call
3 people found this review helpful.
Apr 24, 2019
Timely response. Haven't had the opportunity to get to the dealer
1 people found this review helpful.
Apr 23, 2019
GuruDMMKH
They weren't very helpful and seemed like they didnt want to sell the car. Guess they have more business than they need right now.
18 people found this review helpful.
Mar 27, 2019
Positive. I was responded to right away about my inquiry.
2 people found this review helpful.
Mar 20, 2019
Quick responses to our questions by email.
1 people found this review helpful.
Mar 19, 2019
Very courteous and helpful
1 people found this review helpful.
Mar 19, 2019
Awesome experience Never thought buying a car would be this stress free and my car salesman Tim is so professional and never to pushy overall a great experience
1 people found this review helpful.
Mar 18, 2019
Bought vehicle Diego was awesome not in rush management made very simple thank u
1 people found this review helpful.
Mar 17, 2019
GuruCKVLS
Very helpful and accommodating
1 people found this review helpful.
Mar 16, 2019
GuruT8222
Poor service. I went to this dealer twice for two different cars. Each time they said they had the car and booked my appointment. Each time I went in person, the listed car was no longer there and they showed me "similar" cars with less features and more money. Both times the "managers" told me they had to send the list cars back because there was a knock on the engine.
25 people found this review helpful.
Mar 13, 2019
Great
1 people found this review helpful.
Mar 5, 2019
Very helpful, and fair
2 people found this review helpful.
Feb 28, 2019
I read the reviews and contacted them due to the content in their reviews... I received an initial response, I replied back twice....,(not sure if the first was sent) with my questions and concerns and I was never contacted again, I purchased elsewhere and I'm very happy with that decision
27 people found this review helpful.
Feb 18, 2019
640guy
So this vehicle is still posted but they actually don't have it in stock. It took them 4 attempts to actually get back to me with a real person, not a vauge cliche email.
41 people found this review helpful.
Feb 14, 2019
The car wasn't on the lot and i called that morning and the receptionist told me yes the car was available, thay was a lie. They tried to sell me like 3 other vehicles, but i wanted a certain color combination. One thing i didnt like was the manager came out to talk to me and my wife and basically was trying to say we had to change our mind because we weren't going to get that car at the price shown on there website. Me and my wife wanted to put 10,000 down and trade in a vehicle. My opinion is that he looked at us saw we are young and that there was no way we can afford that vehicle, me and my wife make great money. The way that manager was talking i will ne taking my business somewhere else. BAD EXPERIENCE
50 people found this review helpful.
Feb 12, 2019
Most shady dealership ever. They had 2 identical cars for sale one for lower price and other one as regular price. I called in the dealership to check the availability on lower price one. They said its available. Then after driving 5 hours I find out they lower price model sold, be they still got there other one 3k more in price. I ended up walk out. They next day I recieved the call from 21st dealership saying that I fill up the online inquiry. I was told lower price vechile is there. I told her I really interested to buy and I would like to put the deposit on it. Girl told me no you gotta come in. So I send my cousin who live like 30 away from the dealership. He went in and find out they lower price model is sold 2 days ago. This not the first time they did it. I bought my gls from them before same thing happen.
39 people found this review helpful.
Feb 8, 2019
GuruC9BH3
WORST DEALER EVER. scam!!!! DONT GO THERE.... car wasn’t even on the lot! You also have to finance through them they have no other options.... wasn’t worth driving there or any of the stress. Complete scam!!!
42 people found this review helpful.
Feb 5, 2019
GuruBGNGG
Horrible scam artists. Car advertised isn’t even available or doesn’t pass inspection magically the day you arrive but they have more expensive cars with higher miles and less features. They bait and switch. The advertised price is also only after THREE REBATES - student veteran and current military. It is IMPOSSIBLE to get all three, therefore the advertised price is not even attainable. The actual price is thousands more... and that’s for the bait cat they won’t even have. Stay away from this dealership.
43 people found this review helpful.
Jan 27, 2019
I could them they told still they have the Car when I drove to the dealer The car is not there
28 people found this review helpful.
Jan 23, 2019
Very nice folks
1 people found this review helpful.
Jan 18, 2019
herrfinke1
110
They called. Were very low pressure and polite. Unfortunately, I am part of the government shutdown/furlough, so I am not it the position to purchase a car at this time.
2 people found this review helpful.
Jan 13, 2019
GuruVHGF3
upon calling, the dealer confirmed that the SUV is available and they are ready to make a deal, yet when arrived at the dealership, they told me that it was sold yesterday and wanted me to sell a different vehicle at a very high rate and of course i declined. The funny part is, the vehicle i went to see and was supposedly was sold as well, is still listed on this site and still attracting buyer....it is a typical bait and switch dealership....please be careful
34 people found this review helpful.
Oct 3, 2018
I drove all the way there to hopefully purchase a GL550 over an hour drive only to find out there was a deposit put on the vehicle. And the lady I spoke to the afternoon noon before told me it was available
31 people found this review helpful.
Sep 20, 2018
Good
4 people found this review helpful.
Aug 22, 2018
Very responsive
5 people found this review helpful.
Aug 18, 2018
GuruDSMX5
Got to the dealeeship only to find that 3 of the vehicles listed were no longer there...dont like that they ask for tons of personal information before the will even show you the vehicle your interested in. 2 weeks later they still are advertising a vehicle they know they dont have.
38 people found this review helpful.
Aug 2, 2018
GuruTPM3Y
They were professional and helpful
3 people found this review helpful.
Jul 4, 2018
Very prompt reply to my inquiry.
5 people found this review helpful.
May 26, 2018
richbx
These guys are hustlers. The price of the vehicle is nowhere close to what’s listed. I came to the dealer to buy the car cash so the price was 4 thousand dollars more. The guy told me that the price is only if you finance with them and you have a credit score of 740. Run away from these guys all the negative review are true. The positive reviews are done by their own staff. DONT WASTE YOUR TIME!!!!
73 people found this review helpful.
May 21, 2018
Scam artists, I called 1 hour before arriving at the dealership to look at 2 Dodge Ram trucks they advertised for sale on there website. I was told they were both on site. When I arrived at the dealership I was told both trucks were sold the previous evening. The salesman nick that brought out a old ford truck for me to look at. This dealership should be fined for there bait an switch tactics. I should have read the reviews before drivin3 hours round trip. Stay far away from these scammers
48 people found this review helpful.
May 8, 2018
GuruWCZYG
Sales personnel were knowledgeable and interested in my concerns. Although I didn't purchase on my first trip there I plan to return as new inventory comes in.
8 people found this review helpful.
May 7, 2018
Michric1966
Tim was very helpful and professional, bought the car and walked out in no time with a great BMW
5 people found this review helpful.
May 3, 2018
planejumper
As many other reviews said, typical bait and switch. Contacted dealer, received very fast email and phone response. Made appointment to come in and see the car. Day of appt I called them being as no one had called me that day. Gentleman said the girl that contacted me "had a family emergency" but he found my info told me the car was there and could I be there for 1pm. Arrived at 1 and was told the car was in the "service dept" for a problem with the transmission. When I confirmed the right car, he had the wrong car then told me the correct one "isn't physically here, but can I show you some other cars? I'll give you a great deal, and match that price". None of the other cars were the same model, one the grill was falling off and 1/2 the dashboard components didn't work. Then he tried selling me 2 other same brand cars that just pulled in on a trailer from the auction they bought them at! Naturally he also tried to upsell me to a newer model car they had listed for $16,000. When I asked how good of deal could he give me on that car he goes into their pricing and added in the "rebates" most people wouldn't be eligible for i.e. the $795 "college students who have graduated during the last 12 months...college grad rebate." The $745 "Active military personnel and military veterans...rebate." And lastly the $995 "21st century auto group customer loyalty rebate...if you purchased a vehicle from the us during the previous 3 years". (those quotes are taken directly from their website) Which in and of itself speaks volumes about the place. Why should you need to purchase another vehicle from them within 3 years if they sell such quality cars? (But I digress) Finally, I went to leave when I realized he wouldn't come close to the price of the car I came to see. At that point he started throwing out prices at me, one being $10,000. I told him I wanted to test drive the car and if I liked it he had a cash deal. Then he went to talk to the manager and that deal went away rather quickly, as did I. I'm sure some people have actually had a great experience here but I walked out of there and felt violated. Listen to the reviews similar to mine, they are obviously on here for a reason, stay far far away from the place.
54 people found this review helpful.
Apr 30, 2018
The car I went to see was no longer available. After just speaking with someone that morning telling me it was there. I drove 150 miles for nothing...
41 people found this review helpful.
Apr 20, 2018
Prompt reply.
2 people found this review helpful.
Apr 18, 2018
Best customer care
3 people found this review helpful.
Mar 27, 2018
Great communication and very professional. I️ ended up buying a different car but the sales department was excellent.
3 people found this review helpful.
Mar 24, 2018
bbachik4
Bait and switch. Drove an hour to see a car that was never there. According to them it was at a shop since Wednesday. Spoke with them that Thursday and 10 minutes before i left on Saturday of the same week. Never once told me the car wasn’t there. Then proceeded to try and sell me a more expensive car on the lot for the same model. Shady business
41 people found this review helpful.
Mar 22, 2018
Two thumbs down called with stock number to confirm that vehicle was there and after phone confirmation we made our way from another state only to be told that the vehicle was not there! Stay away from this place.
41 people found this review helpful.
Mar 19, 2018
Guru5XPXH
This place is horrible before our appointment we call ask then if they got this bmw 2015 they said yes when we arrive they said this vehicle they don’t got it then they try to send me another vehicle this place I don’t recommend horrible assistance
42 people found this review helpful.
Mar 17, 2018
J J
The dealer replied to my email inquiry regarding the 2014 BMW 535i xDrive AWD indicating they'd love for me to visit and test drive the lovely vehicle. Additionally, I received a phone message asking that I contact them. So, I did. Once there and meeting a few nice staff members I was finally informed the car is not there. As the other reviewer mentioned it was a big waste of my time. Apparently, advertising bogus information will get potential buyers in the door. Needless to say I was very disappointed and I will pass on my experience to fellow buyers. Today's date 3/17/2018
49 people found this review helpful.
Mar 16, 2018
Quick reply Made themselves available for questions
4 people found this review helpful.
Mar 16, 2018
Dhkim411
Confirmed with their sales 3 times before arriving on day of due to the number of reviews about enticing buyers in with nonexistent inventory. Last confirmation was 30 minutes to arrival as they previously informed me of having 300 vehicles so the purpose of my call was to get it available for a test drive. Guess what... the vehicle I asked for went for detailing. Left there with the quickness. Waste of time, energy and gas.
38 people found this review helpful.
Mar 15, 2018
GuruYYBHX
Justice the sales associate was excellent he went above and beyond to help me. The dealer said I was approved but I prayed and God intervened. I didn’t get a car from here but Justice is great!!!
7 people found this review helpful.
Mar 12, 2018
Great company. Honest and patient
3 people found this review helpful.
Mar 11, 2018
Very helpful and accommodating. Worked with me very diligently to get the deal done.
2 people found this review helpful.
Mar 5, 2018
They were good to communicate with.
2 people found this review helpful.
Mar 4, 2018
Guru5BVGS
Received plenty of information from Yunis Dominguez. It was a pleasure to talk to them. I ended up buying from another place.
6 people found this review helpful.
Feb 25, 2018
They sent me an email saying they would call but never called I then called them they stated the vehicle wa sold. Then a day later I received an email saying the price dropped. Which was odd to me.
21 people found this review helpful.
Feb 12, 2018
Salesman avoided most of my questions ( poor salesman skills ) . Wasn’t until the sales manager came over to help that I was able to get some answer . But he was able to inform me that the car prices include about $4000. In rebates , so if you’re not in college add 795$ if you’re not in the military add 795$ if you’re not one of their “ loyalty “ members 995$ and 795$ “transportation” fee . Also , the person I had been speaking with was “off” when I got there and there was no way I could test drive the vehicle . The sales manager was the only decent one there but in my opinion I would STAY AWAY
54 people found this review helpful.
Jan 25, 2018
Fail car was not there after driving for a hour...they tried to sell me something else ...wouldn't recommend noyone to go here
45 people found this review helpful.
Jan 23, 2018
Guru5YKW7
Njce
2 people found this review helpful.
Jan 14, 2018
Morand
Good response but the three cars I was interested in including this one were sold even before they got back to me. I was every time offered other more expensive vehicles.
18 people found this review helpful.
Jan 13, 2018
GuruZR16Q
21 Century auto responded very quickly to my email.
2 people found this review helpful.
Jan 11, 2018
Guru5DG5D
Good
2 people found this review helpful.
Jan 10, 2018
Guru5XHJH
. they advertise a car for good price, I called to confirm the car is available, I wasted 3 hours and they said "oh sorry this car just sold " of course they have other cars to sell to you. for the next 2 weeks the girl at the front desk, confirming that the car is available, kept calling me to schedule a test drive when she didn't know am the same person even so, they have fancy expensive cars and fancy place, they have very very bad reputation. the car was 2015 BMW x5 21k mil $34k, the cars they will offer with their added fees will end up way more expensive than if you were bought it for the original dealer certified and clean
26 people found this review helpful.
Jan 6, 2018
Send email, get call back from Yunis, confirmed car 2015 Land Rover Range Rover V8 Supercharged LWB 4WD is available she say price was drop another 3K,drive almost 2 hours for nothing CAR WAS NOT THERE. STAY AWAY FROM THIS DEALER!!!!
45 people found this review helpful.
Dec 29, 2017
Follow up was great
2 people found this review helpful.
Nov 13, 2017
bait and switch went down to see a car was interested in and they ststed this caddy was resold back to original owner after i got text to come down and see the car that same day
33 people found this review helpful.
Nov 4, 2017
Excellent
3 people found this review helpful.
Oct 30, 2017
Salvador Corretjer
Great experience
3 people found this review helpful.
Oct 25, 2017
Went to 21 Century on 10/19/2017 to take a look at a silver 2011 Cadillac AWD SRX that I spotted on CarGurus fully expecting to leave and purchase a 2010 black AWD SRX at another local dealer. Once I got there and saw the vehicle and sat down with Justice the sales consutant and started talking price I was ready to buy that day and did. its been over two weeks and I love car.
9 people found this review helpful.
Oct 24, 2017
Foota
Overall good experience. Excellent customer service
2 people found this review helpful.
Read 155 old reviews
Oct 12, 2017
very professional and precise. very nice people.
2 people found this review helpful.
Oct 7, 2017
DiginetMan
Their system is set up to respond quickly. But that is it, Just respond. No follow through. Spoke with Unis, She promised to have someone contact me, They never did. Oh, Well, Another business too busy for customers...
25 people found this review helpful.
Oct 4, 2017
Excellent experience overall!!
3 people found this review helpful.
Sep 13, 2017
Car was bought LAST YEAR!! We have already reached out to them many times to remove it...vin number and everything. They obviously will do whatever to get people in the door
35 people found this review helpful.
Sep 10, 2017
Nice i like
3 people found this review helpful.
Sep 7, 2017
Went there for 1 car and was showed another car. Was told it might have been sold. It was on the website for an additional 2 weeks. Guess they needed to sell the car that was 8g more! I call that bait and switch! Wasted my time, money on gas and tolls.
36 people found this review helpful.
Sep 7, 2017
Very friendly, informative, prompt be response to my inquiry. Followed by a an attentive review so I felt like a very thorough team was actively engaged in helping me. Good experience.
4 people found this review helpful.
Sep 4, 2017
They are very prompt very articulate very professional
3 people found this review helpful.
Aug 24, 2017
They were very nice to deal with and I bought a Escalade which was in very good shape and detailed at delivery.
3 people found this review helpful.
Aug 10, 2017
This dealer really got me going to go in to take a look at the car I was interested in, but before going in they kept changing price and I called them b4 heading out there and they told me it was sold but yet is still posted on their website for a higher price. They lower the price to get u in there n then they say it was miss print don't waste ur time
44 people found this review helpful.
Jul 30, 2017
After extensive vehicle research and test drives, I decided that the Maserati would be the best fit for me. John greeted me and showed me what he had in stock. He was pleasant, knowledgeable, and his sales style thankfully was not the typical salesmanship often seen at a dealership. That said, he and the finance manager Lilia were motivated to sell me the car and they accepted my lease offer. He was literally running through the dealership trying to process the paperwork as quickly as he could as he knew I had limited time. Everyone involved was very nice, and the facility itself is very comfortable and classy. Happy to recommend 21st century auto group.
4 people found this review helpful.
Jul 17, 2017
Dealer indicated great price for truck, allowed me to schedule meeting to come in and see vehicle. however on arrival the truck mysteriously developed drive train issues. Dealer then tried pushing me towards more expensive truck onsite. When leaving the lot, obviously disappointed that I drive over an hour to get to, I saw the truck that I had seen online with a great price. It wasn't being loaded to go anywhere, it had NJ plates and was one of the salesmen from the dealer!!!! FAKE ADD TO TRY AND GET CUSTOMERS ONSITE! HORRIBLE!!!!
50 people found this review helpful.
Jul 16, 2017
GLI_1194
On point
0 people found this review helpful.
Jun 29, 2017
very helpful, very responsive. car was exactly as they said.
2 people found this review helpful.
Jun 18, 2017
I was able to get the vehicle I was looking for from 21st Century Auto Group. My salesperson, Lawrence was very accommodating and helpful in getting the car that I wanted. Oscar was also great in taking care of my finance needs making sure they can provide the financing within my budget. Corina in finance was very nice and made it easy to get all the paperwork processed and signed so I can start driving and enjoying my car. Overall, it was great customer service and less painful compared to other dealerships I have visited. Roz
5 people found this review helpful.
Jun 14, 2017
DON'T WASTE YOUR TIME. DISHONEST. I almost never write bad reviews but after getting home and cooling off from my bad experience there, it feels like the right thing to do. I originally called them about a 650 convertible. The girl over the phone asked if I wanted to come down and test drive it. I asked her if I could definitely drive it because I was coming from 50 minutes away. She reassured me, yes. Well I get there and because I wasn't ready to buy it right away they said they wouldn't let me drive it. I explained that they (phone girl) invited me to test drive it. They said they'd talk to her. Don't talk to her. Change your policy. Raise your consciousness. If that's your policy then be honest up front. Communicate reasonably with potential customers because I will be buying a 650 soon, just definitely never from them. The car smelled like cigarette smoke anyway. If we started off on such a bad note, where would we have gone from there...hidden fees? No customer service after the car is sold? Nice salesman. Bad place. Where's the Justice? I don't see no Justice.
63 people found this review helpful.
Jun 12, 2017
****STAY AWAY*****I wish you could give this dealer negative stars. You're going to see a car they are advertising and you're going to think it's a great deal but do yourself a favor and STAY AWAY! They will promise and say anything to get you there. They will tell you the cars available and it's not. They are still 2 months later emailing me telling me a car is available and I was there and saw that it wasn't available. Went in to see an advertised 20k car, when I got there it was sold and was selling for 30k. They add 6k+ in dealer fees. It's unbelievable, for those upstate people thinking a out making the 5 or 6 hour drive DON'T DO IT!
65 people found this review helpful.
Jun 1, 2017
Sent an email to dealer set up an appoint to view a 2015 Land Rover Sport that was advertised. I was contatcted by Yunis who assured me the car was still available and was at the dealership that day. Took 2 hour drive from NY to NJ only to be told the car was not there. Salesperson tried to sell me another car at a higher price. Unacceptable.
57 people found this review helpful.
May 17, 2017
quick response
2 people found this review helpful.
May 1, 2017
Couldn't match the price from other VW dealers. The manager said not interested in the same deal.
25 people found this review helpful.
Apr 11, 2017
i went to this dealer to buy a mercedes benz gl450 2014 and after 25 minutes my sales man " erick" say yes yes yes to everything.. great deal with the price great people in there.. one of yhe best dealers around.. thank you guys
3 people found this review helpful.
Mar 31, 2017
Vgrillo
10
1 Star is too many, complete bait and switch. I kind of knew what I was getting into based on previous reviews, but figured I would give it a shot anyway. Vehicle was posted and I contacted them. They called and confirmed vehicle was available and also confirmed pricing over the phone. I declined to set an appointment up later that day. I did go into the dealership 30 minutes after getting off the phone with them and was told the vehicle was sold. No one closes a vehicle sale and finishes the paperwork in less then 30 minutes. I doubt they ever had the vehicle to begin with because they still do not have actual pictures of it posted online (yes the listing is still out there for a "sold" vehicle). The sales person suggested looking at a vehicle that was at least $10K more. Needless to say I turned right around and just walked out. Save yourself some time and don't even bother walking in.
57 people found this review helpful.
Mar 10, 2017
Super quick response A+
3 people found this review helpful.
Mar 10, 2017
Avensis_1339
Same day 3/8/17 made appointment through Yunis to see the car. Half an hour before arrival I checked with them to confirm the appointment. After half an hour when I got there they said the car is sold . Another lie to bring you in and to try to sell you another car.
47 people found this review helpful.
Feb 17, 2017
Knowledgeable and courteous salesman. Financing and closing process went smooth with office family member at the helm.
5 people found this review helpful.
Feb 16, 2017
Don't even go there,They have fake cars with fake prices on their website. When you go there they say.ohh just get sold but we have similar for higher price. It happened to me 3 times same week.
55 people found this review helpful.
Jan 22, 2017
Dealer responded late and said the truck was sold.Seen it on the site2weeks later for sale still??
48 people found this review helpful.
Dec 27, 2016
I went to this dealership (which is over an hour away from where I live) hoping to be looking at the vehicle I saw online. Once I get to the dealership, they pretend to go get the keys for the vehicle I was interested in. When the salesman comes back, he says "Oh man I have to show you this." He pulls out his phone and shows me a picture of a smashed up Jeep that looks identical to what I was coming to look at. I said, "that's not the jeep I was coming to look at was it?" He replied yes it was. The car got smashed up over a week ago, meanwhile the vehicle is still online with a discounted price on it to bait people into still coming to the dealership. Needless to say I will NEVER be coming back to this dealership,.
55 people found this review helpful.
Dec 22, 2016
Beemer6
Was very disappointed I live 300 miles from couldn't get any type of figures or ideas on payments. You guys really need to get ur out of state business up to par
38 people found this review helpful.
Dec 18, 2016
Very informative and professional I did not purchase just received info on the vehicle!
3 people found this review helpful.
Dec 10, 2016
The experience was really bad. I went to the dealer and asked to see this car and was told that the car was not available. I was told that they had to send the car back because it did not pass inspection. This is after them confirming my appointment twice. Then I was told to pick another car. I figured it was a bait and switch and walked away. To see that the car is still here on car guru tells me that this is how they bait people. Avoid these guys and go to a real dealership.
59 people found this review helpful.
Dec 4, 2016
Prices see online is not the price you pay. Dealership is really a hook and sinker. Guys on the floor really don't know the cars if your credit is good they want to get you out of the door with the car. Nonsense sales pitch you must graduate from college within one year.#2.you must have been in the service and sell picture of the all. have you bought a car from us within the last past 2 years... you can't come with your credit R cash price. The dealer want you to use their creditor which is very high regardless of your credit score all in all the cars look great but the dealership needs better management
32 people found this review helpful.
Nov 27, 2016
They lie about the pricing on the car. once I got there it was $10,000 more. they were very rude, and when I talked to the manager he rolled his eyes at me. That shows you they are rude and only care about the money. DO NOT GO HERE!
70 people found this review helpful.
Response from current dealership:
Katlyn, thanks for your review we tried to do everything in our power to work a deal with you. But unfortunately, we couldn't discount $3,000 off the internet price.
Oct 19, 2016
Very,very bad,they don't know anything about this car,they have this 2013 toyota camry, 31879 miles for $12000 on cargurus for over 2 months, using this as a fishing bate to bring people in, so they can sale them something else... on their website, they just put fotos ,of cars,with wrong, information, like years,miles and prices, I drove over 2 hours to get to their location to find this out...Example, they have on their website toyota 16 camry le ,27000 miles, for $ 14775, ,if you get there you will see the same color car, BUT IS TOYOTA CAMRY LE 2015 over 40000 miles,and over $$$20000,,, totally different numbers, , it's a shame,they have Todo this... they think are doing a smart move..but they are doing the opposite, ,.God have mercy of them...
57 people found this review helpful.
Response from current dealership:
Hey, Simon sorry you feel this way it is very normal for us and many car dealerships to have several vehicles of the same make and model in stock. We have over 250 vehicles in our inventory and carry several of the same make and models of our most popular ones. A great way to distinguish them is by the vehicle identification number.
Oct 15, 2016
Even though they called me minutes before ny appointment and assured me that the car I was looking for is still available, it was gone minutes later when I arrived and they tried to get me to buy another one that was $10,000 more with 6,000 more miles. It was like bait and switch. Then they tried to get me to at least leave a down payment on any car! Very bad experience
59 people found this review helpful.
Response from current dealership:
Sam, you made an appointment with us to view several vehicles. But you failed to provide us with any specific stock numbers. So there is no way we could have  assured you. We apologize for the miscommunication and hope you give us another chance =)
Oct 13, 2016
I would give this dealer a 1 star . I made an appointment and went all the way over there after a two hours drive to find out that the truck didnt pass inspection and did not get to the showroom. This is ridiculous i would think they will be professionals to make sure the truck is there if you make an appointment to show it.or dont list an item you dont have .
44 people found this review helpful.
Response from current dealership:
Raywattie, You made an appointment with us your 100% right. But you showed up 4 days later =( .Our business development center tried to call you to inform you but you never got back to us. You just showed up. Give us a call  back we have a similar one coming in this week ! 908-360-9944
Sep 25, 2016
Called us and told is about the car, but didnt tell us someone already put a deposit on there. We really wanted it.
38 people found this review helpful.
Response from current dealership:
Ahmad, thank you for your feedback. We have a new system put into play now to help avoid having this type of a mix-up.
Sep 23, 2016
I think they try to lure people to their location. When I inquired about the vehicle I was told the car was there. Two hours later when I got there, I was told that the vehicle I sought was already sold.
42 people found this review helpful.
Sep 13, 2016
Dealer was responsive but decided to go with a Honda dealer
13 people found this review helpful.
Response from current dealership:
Thank you, Caryn.  Maybe next time you can give us another chance. =)
Aug 22, 2016
Dealer never responded, so we drove down anyway. When we got to the dealership, the 2015 BMW X5 xDrive35i priced at $39,975 (9,392 miles, vin # 5UXKR0C51F0K53471, stock # F0K53471) was no longer at the dealership. However, they were more than happy to show us another X5 priced at over $10k more. Although the vehicle has not been available for over a month, they will not remove the listing. It must be their only way to attract customers as they clearly have no integrity. I would give this dealership a Zero star rating if possible. It is this type of experience that gives used car dealerships and salespeople a bad reputation. Save your time and look elsewhere.
38 people found this review helpful.
Aug 15, 2016
Dealer was GREAT at returning my call & setting up an appointment to come in. I even got a call on the day I was suppose to cone in. But after reading about other peoples exeriences & considering the commute was 2hrs. I insisted on confirmation that the vehicle was available to see & test drive. It was insulting that they could have been so insistant on getting me there but only after insisting on confirmation on the day of my appt. I was told "Oh we're sorry sir, that vehicle was sold yesterday". NOT VERY PROFESSIONAL!
31 people found this review helpful.
Aug 4, 2016
Contacted dealer there replied with a message that someone will call me shortly. A day and a half later I had to contact them. Sales person was told of the message and no call he then got an attitude with me.
22 people found this review helpful.
Response from current dealership:
Sorry Don, we tried reaching out to you via email to notify you that the  number you provided is no longer in service. Please call us directly 908-360-9944 My name is John I can help you!
Aug 3, 2016
The dealer called back the following day; however, I was already working with another dealer.
4 people found this review helpful.
Response from current dealership:
Sonya, sorry we couldn't contact you sooner! If you are every in the market again, please feel free to contact me directly . John G 908-360-9944
Jul 14, 2016
They retuned my call in a timely manner , truck was priced too high for me !
5 people found this review helpful.
Response from current dealership:
Robert, We did mark down the price since the last time you inquired.  Check it out again see if maybe the price is good enough for you to pull the trigger =)
Jul 10, 2016
Wonderful experience...
2 people found this review helpful.
Response from current dealership:
Kay, thank you so much for such kind words !
Jun 24, 2016
They lied about the vehicle that they have just to get you in there and offer you one that looks the same at a higher price
19 people found this review helpful.
Response from current dealership:
Joel, this is not true please contact me directly. I would like your feedback so it could help me understand what happen that give you that impression.  My name is John G 908-360-9944 ext.2222
Jun 6, 2016
tacomon
I traveled 2hrs to get to this dealer to only discover the car was not on site. They had called me for 3 days confirming my arrival. Each time they called I asked if the car was still available.
14 people found this review helpful.
Response from current dealership:
Tacomon, we spoke many times with you and suggested you putting a deposit down to hold the vehicle for you. But you refused, Saturday is a busy day for us and we warned you. Sorry it was sold  =(
May 25, 2016
I called three times to drive the car. I showed up for the appointment and no one could find the car. Then when they finally did the owner told me I had to do and up front agreement to purchase befor I could drive the car to see if I liked it. Be very careful!!!
20 people found this review helpful.
May 12, 2016
Very good…spoke with and need to go test drive car
2 people found this review helpful.
Apr 30, 2016
Had a very very good experience with this dealership...made an excellent purchase
1 people found this review helpful.
Apr 28, 2016
My son went there to test drive the Hummer. There was no battery in the car and they did not have the right battery so he was unable to take a test drive. The oil was black, car obviously has not been maintained at all. Hoses and belts need replacing. It is listed as $17,000+ but the sign on the car said $28,000.
16 people found this review helpful.
Apr 4, 2016
very prompt,nice cars
1 people found this review helpful.
Apr 3, 2016
If you are ready to pay $5000 extra for the internet price then only visit this place . They put all the non sense fees after going there .
20 people found this review helpful.
Mar 30, 2016
Different price , when you go there, I won't recommend anyone to go there.
19 people found this review helpful.
Mar 20, 2016
Good
0 people found this review helpful.
Mar 17, 2016
Called 1 he before going there. Said yes we have what u want but when reached told there must have been some mistake. Cold response overall
11 people found this review helpful.
Mar 16, 2016
Good experience. The court and try to set up an appointment butI couldn't make it.
1 people found this review helpful.
Mar 14, 2016
good
1 people found this review helpful.
Mar 14, 2016
They did not show the car which I saw online when I went there after confirming the avaibilty of that car. They were trying to sell another car and told me "whatever we have is here that's it we don't don't know anything about what's online"
12 people found this review helpful.
Mar 12, 2016
They contacted us promptly but we had already found a vehicle to purchase elsewhere.
4 people found this review helpful.
Mar 11, 2016
It's a horrible experience.. They vl keep one car for sale, after confirmation and when you visit car won't be there... And they simply say sorry.. And try to Convey for other car... Me and my friend wasted one day...
12 people found this review helpful.
Mar 11, 2016
Bait and switch. Avoid this place. Not only that Internet price are way off from the price at the dealer. For example I went this 2012 XJ is shown here for 32,000. At the dealer it's priced out at 43,000. Like others said the want to show you other cars you didn't come to see. Here nowe weeks later the one I wanted to see I was told it was sold but it's still being shown on this site and their website.
12 people found this review helpful.
Mar 9, 2016
The best hoping to buy a car soon. Thank you.
1 people found this review helpful.
Mar 2, 2016
bait and switch, hidden charges etc... quality cars, do not reccomend
7 people found this review helpful.
Feb 29, 2016
I only heard back once through a e-mail.I wanted to know if car was still available and e-mailed them a second time - Have not heard back.
4 people found this review helpful.
Feb 28, 2016
Mall236
Did not purchase from this dealer but communication was very good.
1 people found this review helpful.
Feb 25, 2016
Be aware! They made me come to the dealership and after agreeing on the final price they wanted to add on top of everything a $2,500.00 dealers fee.! For what?
8 people found this review helpful.
Feb 23, 2016
jre1306
I didn't get back with them because they raised the price by $1,500.00 after I made the initial contact. I felt that was a deal killer and they could not be trusted.
4 people found this review helpful.
Feb 20, 2016
Hasnain
If you go over there for a car that u like, that car is not there and they offer you another one all they wanna do is to offer you guys to buy the car in finance and they change their mind in the spot like they tell you one price after you test drive the car they tell you another one with out the taxes documents and registration which is $200 less, they told me first was close to $17000 then they told me $16750 with out taxes and registration if you do it yourself atleast gonna cost you $1800 more so if you do it urself it's gonna cost $18k plus and I went to so many places for the car all they wanna charge is taxes and registration which is another $276 but over here they charge you $500 for documentarion $480 for registration and plate that makes you out of question So at this place all they wanna do is to charge you extra money may be the money for watching their fency place
5 people found this review helpful.
Feb 20, 2016
Courteous sales people.
1 people found this review helpful.
Feb 18, 2016
Very good
1 people found this review helpful.
Feb 14, 2016
Advertised price was wrong. Hidden charges total about $2,800. With sales tax and DMV charge, total cost was well over $20,000. Vehicle brakes and tires were not in good condition. They were not professional.
7 people found this review helpful.
Feb 14, 2016
Even the vehicle they put on cargurus was already sold due to their not updating their inventory records regularly, they were able to make it up in excellent customer service. The sale associate was superb, it seems they have a culture of delivering excellence customer service that is geared towards helping the customers.
2 people found this review helpful.
Feb 9, 2016
Sales person was not truthful, giving stories. He quoted lot higher than advertise.
2 people found this review helpful.
Feb 9, 2016
Responded quickly and told me that the vehicle is no longer available.
1 people found this review helpful.
Feb 9, 2016
1 star is way too much, the sales guy was nice but the manager was extremely rude. We just walked away listening to him
5 people found this review helpful.
Feb 8, 2016
This place is a scam. They had a car for sale at "great" price. I called to see if the car was still for sale and on the lot. They said it was and I made an appt to see the car less than an hour later. Like every other review on this dealer said, the car was not there when I arrived. They were happy to show me two others that either were older models or different for substantially more money. Please believe the reviews on this dealer that say it is nothing but a "bait and switch" BTW the car was still listed for sale days later and when I called, they once again said it was on the lot and I should come down.
6 people found this review helpful.
Feb 4, 2016
Good
1 people found this review helpful.
Jan 13, 2016
Buyer beware I put a deposit down on a car found the car to be damaged and explained that I didn't want to purchase the car. They said I can't have my money back and told they said they would fix the damage Witch included dented door broken headlamp and bent wheel they only fixed the wheel and said that's the best they can do. Stay way
4 people found this review helpful.
Response from current dealership:
Steve, sorry but no such event took place . We have no records of you calling, emailing or leaving any such deposit. We would never market a vehicle for sale in such condition. Never ever. We would like to clarify this with you please call John 908-360-9944.
Jan 11, 2016
Great
1 people found this review helpful.
Response from current dealership:
Thank you very much John!
Jan 7, 2016
Very responsive Great prices and selection
1 people found this review helpful.
Response from current dealership:
Really appreciate the kind words daniel. Hopefully you come back and visit soon.
Jan 5, 2016
Bad experience. Car they showed brockdown after the test drive.
1 people found this review helpful.
Response from current dealership:
Mahender, please contact John at 908-360-9944. We would like to know more about your experience with more details.
Dec 27, 2015
The interaction I had with the dealer was a pleasant one , unfortunately I was not able to complete the purchase
1 people found this review helpful.
Dec 10, 2015
Their post price is actually 2500$ less to get you in the door but then they tell you if you don't qualify for their programs they actually add this on. Additionally they ask me what I could do tonight but offer no room for negotiation for me and said its required to put 1/3 of the vehicle down payment to even get considered for a discount. I forgot I inquired about the car and the called me a week later. Person also said they would send me the car fax via email but never did. The salesman I worked with was nice and an overall cool guy and they have an impressive inventory. I just did not like the sneakiness, promising that didn't happen, and I specifically told the girl I'm from far away I don't want to waste my time if it's not good and the response is you need to come in to get more details. 2 hour round trip and all that gas wasted for stress and a major headache. -Be warned
6 people found this review helpful.
Response from current dealership:
Hello Jay,
The price online is the actually price of the vehicles jay. What your sales person didn't correctly explain to you is that you can qualify for up too $2500 in discounts. It seems like there was a miscommunication. But i would gladly clarify everything for you just call me at 908-360-9944 my name is john. In regards to taking so long to contacting you back. We tried several times to contact you but had no success your voice mail is full and we are unable to leave you a voice mail. Lastly we send you the car fax i have records of each outbound email. It might be a possibility it is i
 More ...
Dec 1, 2015
They was fast and polite
1 people found this review helpful.
Nov 18, 2015
The biggest liars on the market they advertise a price and the minute you come to their location they give you one of the price with 10 different fees added to the invoice do not recommend this dealer the worst experience ever buying a car , thank God I did not buy it
4 people found this review helpful.
Response from current dealership:
Hello,

Ash sorry we couldn't come to an agreement and make a deal! But unfortunately the price online does not included tax, plates and registration. We hope you find the car you are looking for and hope you give us another shot if you can't find one soon :)
Nov 11, 2015
awesome
1 people found this review helpful.
Nov 8, 2015
Not particularly memorable. The salesman was nice and responded to phone calls in a timely fashion. The car I went to see was not clean, however. Additionally, there were added costs to the price that weren't disclosed prior to my arrival.
1 people found this review helpful.
Nov 6, 2015
I was contacted as promised. Unfortunately vehicle was sold before I could make it there.
2 people found this review helpful.
Nov 3, 2015
They have good cars. Very profesionals, but they lie on the price. Even though I bought a car from them I had to negotiate very hard to get a good price. Carving is a good sales man.
Oct 29, 2015
This dealer is terrible! I traded in my car for an Audi A4 and they never even got me approved from the bank.... I had the car for almost a month and after non stop calling I had personally go to the dealership to find this out!!! Then after I got my Honda back they tried to charge me for miles, ware, and tear on the Audi... Overall terrible place the financial managers are very disrespectful!!! I would never go back here again, ever!!!!' Nor would I even dare recommend this place to anyone.... Not even my enemies deserve a dealer like this! Terrible!
3 people found this review helpful.
Oct 26, 2015
cswedin
25
Response was quick
1 people found this review helpful.
Oct 22, 2015
Very slow to respond
Oct 21, 2015
First,they didn't have the car . When I went there they were like " unfortunately the car is not there." I was like I wasted my time for ni reason . So if anyone wants to buy vehicle from there confirm that if the car is still available or just advertising wrong ads online. Second, the manager was rude. He was showing attitude towards me as if I am owing him money. Idk the name of him . I would never buy vehicle from there. I think that they post fake ads from which other people come there to visit their showroom and see other cars.
3 people found this review helpful.
Oct 16, 2015
Quick respond.
1 people found this review helpful.
Oct 4, 2015
Manager was very rude and very Arrogant. He talks with customers like his employees .
3 people found this review helpful.
Response from current dealership:
Hello Lokman, I sincerely apologize for you unfortunate experience visiting our showroom. I would like to invite you back and personally handle your visit here at 21 century auto group. I would make it a person mission to make sure you visit is up to standard.

John Garca
C.S. Manager
Oct 4, 2015
After taking the appointment, I visited dealer showroom to see the inquired vehicle that i confirmed one day before but when i reached there they said it's sold...even they didn't informed me about the status of vehicle.
3 people found this review helpful.
Response from current dealership:
Kaushal, thank you for taking the time to visit our showroom. Unfortunately we tried reaching you several times. By phone and email before and after you missed your appointment but had no success. We strongly suggest giving us a call before coming in to confirm availability after missing your appointment.

John Garcia
C.S. Manager
May 12, 2015
Great
2 people found this review helpful.
Apr 25, 2015
The process takes time, but it was comfortable and not pressured
Mar 28, 2015
I made an appt to see the 2003 hummer. The pics of the hummer showed me a beautiful vehicle. When I got there it looked like a mess, covered with snow and mud. The tires didn't match and had low tread. Some lights were not working and message was displayed that said," system air pressure warning". Their response was that they weren't doing anything with the tires and that after I bought the vehicle I can bring it back and they'll see what they can do with the lights and the warning message. So they expected me to buy a dirty and potentially unsafe vehicle.
2 people found this review helpful.
Mar 6, 2015
Professional
Jan 12, 2015
Just wanted to thank Joseph and Diego for helping get me into the truck I was looking for. I had an awesome experience. Everyone was wonderful and exceeded all expectations. Bought vehicle the same day and will definitely go back for all my future purchases! Anyone looking for a vehicle should definitely check here first!!
Dec 15, 2014
Poor service.car detailing was never done.
Oct 26, 2014
Required registration before looking at a car. A complete turn off.
Oct 4, 2014
Well done job
Aug 19, 2014
only received one message not one phone call.
Jul 1, 2014
full of crap. I got the run around from the dealers. When I finally got a salesman on the phone, They gave me this BS story about how they charge a $2,495 service charge on all their cars. I asked why should I pay this fee for them to do their job and make sure the car is in running condition. They keep pushing the issue. Bottom line i found a better car S65 AMG benz (they were selling a S63 AMG benz) for less money.
Jun 16, 2014
The service was terrible. I was constantly forced to try to get into expensive vehicles that were over my price range instead of the one i came for. I was given a sale price of 29000 for a vehicle being advertised online at 20,995. I was offered 2000 less than the trade in cost of my current vehicle and told that i needed an extra 5000 to be considered for a loan when i have 3 car payoffs on my credit report. I would never refer this dealership to anyone. The salesman was also inexperienced.
1 people found this review helpful.
Jun 4, 2014
I've purchased a 2009 Mercedes Benz ML 350. I love my vehicle. Upon arrival at the delarship I was greeted by a salesman named Steve. He was very knowledgeable and very professional. The Mercedes Benz that I've purchased was in excellent condition. My experience at this dealership was great. The staff was very professional. If I have to purchase another vehicle I will return back to this dealership.
Jun 3, 2014
I was told they had the car and they mad a appointment to see the car same day...i get there and they said ok we have the car let me look for it then they come back saying that they didn't have it no more.. so I left why to they make you go there for nothing it was a hour of driving if they sold the car they should call back telling use....and I just check there web site and the same car it still there ....what happen are they laying
Jun 2, 2014
Wanted to give - minus rating but there is no option for that. My experience was very bad. I inquired about Mercedece ml 350 and they said yes I can come and take a look on the car I drove 20 miles and went there. Once I reached there they checked and said they don't have that car. I thought ok it happens. After 3 days they called me and said they have that car and I can come and see it. Again I drove 10 miles and to my shock they did not have that car. Infact they never had that car. There inventory on their site is not updated; there staff is not in sync and the only thing they do is by any mean get the person there and waste their time. I would recommend don't waste your time by going to them rather go to other dealers
May 29, 2014
I couldn't be happier with my buy. I was impressed by the knowledgable employees and clean showroom. They really know their stuff!
May 9, 2014
Ok;
May 5, 2014
Amazing!!
Apr 30, 2014
terrible experience! I felt forced & pressired
Apr 8, 2014
$2499 dealer fee??? what is that about?
Mar 29, 2014
These people have no respect for their customer's time, I asked them several times to make sure that they had the vehicle in stock before I made the trip to their dealer, they assured me that they did. When I got there the salesman tried to sell me other vehicles that were much more expensive than what I wanted. I asked that he showed me the vehicle that I had gone there to see and after another half hour of him beating around the bush he finally admitted that they did not have the vehicle. I would not recommend this dealer to anyone they are dishonest
Mar 29, 2014
Johan was very helpful and informative.
Mar 29, 2014
Horrible the offer on a trade in is disrespectful ..they a bunch of crooks trying to swindle .the car buyer with no knowledge .they dont say they internet price to be eligible u must have a 750 credit score and finance through them..insane
Mar 28, 2014
Saul215
Good
Mar 23, 2014
Dealer claimed vehicle was sold
Mar 14, 2014
Responed the next day
Mar 1, 2014
Good turn around time on my request,received an email the next day.
Feb 26, 2014
The sales person seemed to not have patience
Feb 19, 2014
low balled me on trade in and wanted to charge excessively high fees on the vehicle.
Jan 21, 2014
Their car is good but a little pricy
Jan 5, 2014
Good
Jan 5, 2014
They dont call yu back .before i went i call them to make shore they still have the car drove 2hrs from ct and they couldnt show me the car .
Dec 17, 2013
Dealer was really good in following up with me and helpful as to which direction to take with my car of choice. You don't see that in many dealerships!
Feb 24, 2013
I got my car from this dealer but they are not professional that all. I'll never buy a car there again.
Feb 11, 2013
They responded quickly, but the trade in offer was too low.
Feb 3, 2013
bait and switch......they are liars, do not waste your time
Jan 31, 2013
good bunch of guys, be cautious of the usual "car dealer lines ". Know your vehicle that you are interested in, get it in writting.
Jan 31, 2013
numerous emails and only generic emails back. the vin, mileage and interior color were different in the pictures and listing. They never clarified just removed the listing.
Jan 20, 2013
responded quickly would say 5 but didnt go to dealership due to the van wanted being sold
Jan 3, 2013
the car i was looking at was sold 4 months ago..they never took the car off line.. i was told it was on line to attract people because of the lowest price
Nov 29, 2012
The assistant was not very courteous when I first called. Very rude. However after calling a few times I got a positive response.
Nov 26, 2012
Bait and switch on price left a bad taste in my mouth.
Oct 17, 2012
Got an e-mail instantly with an appt as I had requested and shortly after that the manager e-mailed that the car I was interested in had been sold. So they were quick on response.
Oct 7, 2012
Ok but not great
Aug 31, 2012
guh3000
This dealer has rude reps, and they tell you that the car is available but when you talk about purchasing the car was just sold!! They are very deceitful!! BEW ARE
Aug 14, 2012
Prompt response by both email and phone. 21st Century Auto Group was ready to assist in my search.
Jul 24, 2012
ta98115
Extremely shady and dishonest dealership.....beware of this dealership....deceitful and crooked sales people
Jul 16, 2012
Tony9913
Very dishonest dealership....stay away
Jul 13, 2012
They did not have the car that was listed and told me that they would find one for me and I'm still waiting????
Jul 6, 2012
They are sucks.Except the offer but they don't sell that same customers
Jun 23, 2012
Cars views online were not available on lot even after calling to confirm they had the car. Disappointing and waste of time traveling to location.
Jun 12, 2012
Got back to me with a contact number to make an appointment but never provided the info I requested.
May 16, 2012
Never contacted me for my inquiry
Apr 28, 2012
Terrible... I never heard back from them. I told them I would like to make an offer. I guess they don't want to sell cars that bad.
Apr 23, 2012
They are the worst. They have cars advertised that is not at there store.
Apr 7, 2012
Terrible - the people are so nasty and rude- they lie and try to get over on you ! Stay away from them!!!!!!!!!! Save your time and money!
Mar 17, 2012
jriv9
I just got back from a 4.5 hour ordeal with this dealer. First, they had several vehicles listed online for low prices that weren't even there when i arrived. After getting home i checked to see how long they had them up... One had been listed for 30 days. Bait and switch??? I test drove a car that i was told was a little higher in my price range but a deal could probably be "worked out". I liked it but decided i wanted to test drive another that was in the showroom that was listed online. They maneuvered all of the cars in the showroom to allow me to get the car in question out for a test drive. Ultimately, I liked the car and we began the paperwork to purchase it. After about 2 hours, i was told that the car i was purchasing was already SOLD! The manager apparently felt bad and said he would work out the same deal for the original car that i test drove that was also a little more expensive. I agreed and we then began paperwork on this car. After waiting another 2 hours, i was told by my salesman that he had an emergency and had to leave, but he'd be handing me over to another salesman to finish up the sale. I sit down and much to my surprise they try and tell me that there is no way they can meet my payment because of the interest rate. So... i pull out my phone and hit a payment calculator i have to see how that could be possible given my down payment, trade in value and even made the interest rate 10%! I realized that there was no way it could be so off, so i said... "you must be charging me like 4-5k more for the car, for this to make sense!?" The salesman said... Yeah.. that car is much more than the other one you were looking at. I was lied to and told i would get the "same deal" on it. They probably pull this stunt on people often. I would completely stay away from this dealer at all costs. I can only imagine the shady cons and games that are going on behind closed doors.
Jan 16, 2012
Nobody has responsabilty in this place ,only storage one lied in top on the other without results. Be carefully to deal with them.
Nov 2, 2011
I will \not recomend any one to 21 century group,i had made a purchases with them, they rip me off.

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