21st Century Auto Group

305 Route 22 East
Springfield, NJ 07081

Sales: (908) 274-3353

Today 9:00am - 9:00pm
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Featured Listings
https://static.cargurus.com/images/forsale/2017/08/15/15/22/2013_bmw_6_series-pic-1554519607308870854-152x114.jpeg

2013 BMW 6 Series 650i xDrive Gran Coupe Used Cars in Springfield, NJ 07081

Great Deal
$8,777 BELOW
CarGurus IMV of $42,812

Price: $34,035

Mileage: 22,781

Location: Springfield, NJ 07081

Certified Pre-Owned: No Transmission: Automatic Color: Jet Black Description: Used 2013 BMW 6 Series 650i xDrive Gran Coupe for sale - $34,035, 22,781 miles
https://static.cargurus.com/images/forsale/2017/09/22/18/08/2014_mercedes-benz_gl-class-pic-3532371201135161647-152x114.jpeg

2014 Mercedes-Benz GL-Class GL 550 Used Cars in Springfield, NJ 07081

Great Deal
$8,402 BELOW
CarGurus IMV of $57,811

Price: $49,409

Mileage: 16,982

Location: Springfield, NJ 07081

Average time on market: 42 days Certified Pre-Owned: No Transmission: Automatic Color: Diamond White Metallic Description: Used 2014 Mercedes-Benz GL-Class GL 550 for sale - $49,409, 16,982 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/08/01/21/08/2015_land_rover_range_rover-pic-4205801279926546613-152x114.jpeg

2015 Land Rover Range Rover Autobiography LWB Used Cars in Springfield, NJ 07081

Great Deal
$12,918 BELOW
CarGurus IMV of $100,453

Price: $87,535

Mileage: 24,283

Location: Springfield, NJ 07081

Certified Pre-Owned: No Transmission: Automatic Color: Fuji White Description: Used 2015 Land Rover Range Rover Autobiography LWB for sale - $87,535, 24,283 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Tow Package
https://static.cargurus.com/images/forsale/2017/05/03/19/19/2012_land_rover_range_rover_sport-pic-7203778672975135426-152x114.jpeg

2012 Land Rover Range Rover Sport HSE Used Cars in Springfield, NJ 07081

Great Deal
$4,423 BELOW
CarGurus IMV of $31,958

Price: $27,535

Mileage: 40,216

Location: Springfield, NJ 07081

Average time on market: 17 days Certified Pre-Owned: No Transmission: Automatic Color: Sumatra Black Metallic Description: Used 2012 Land Rover Range Rover Sport HSE for sale - $27,535, 40,216 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/08/05/20/55/2015_cadillac_escalade-pic-387187039226373036-152x114.jpeg

2015 Cadillac Escalade Luxury 4WD Used Cars in Springfield, NJ 07081

Great Deal
$4,512 BELOW
CarGurus IMV of $54,547

Price: $50,035

Mileage: 35,993

Location: Springfield, NJ 07081

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Black Raven Description: Used 2015 Cadillac Escalade Luxury 4WD for sale - $50,035, 35,993 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2017/07/06/21/01/2015_mercedes-benz_gla-class-pic-3397715563593381479-152x114.jpeg

2015 Mercedes-Benz GLA-Class GLA 250 4MATIC Used Cars in Springfield, NJ 07081

Great Deal
$3,240 BELOW
CarGurus IMV of $25,775

Price: $22,535

Mileage: 55,786

Location: Springfield, NJ 07081

Average time on market: 40 days Certified Pre-Owned: No Transmission: Automatic Color: Night Black Description: Used 2015 Mercedes-Benz GLA-Class GLA 250 4MATIC for sale - $22,535, 55,786 miles with Navigation System, Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/04/03/21/04/2014_mercedes-benz_e-class-pic-4957842868556331918-152x114.jpeg

2014 Mercedes-Benz E-Class E 350 Sport 4MATIC Used Cars in Springfield, NJ 07081

Good Deal
$3,302 BELOW
CarGurus IMV of $30,837

Price: $27,535

Mileage: 30,274

Location: Springfield, NJ 07081

Average time on market: 52 days Certified Pre-Owned: No Transmission: Automatic Color: Obsidian Black Metallic Description: Used 2014 Mercedes-Benz E-Class E 350 Sport 4MATIC for sale - $27,535, 30,274 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/08/11/21/04/2015_cadillac_escalade-pic-8736332779552861547-152x114.jpeg

2015 Cadillac Escalade Luxury 4WD Used Cars in Springfield, NJ 07081

Good Deal
$3,774 BELOW
CarGurus IMV of $54,309

Price: $50,535

Mileage: 38,741

Location: Springfield, NJ 07081

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: White Diamond Tricoat Description: Used 2015 Cadillac Escalade Luxury 4WD for sale - $50,535, 38,741 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2017/07/08/15/19/2015_subaru_wrx_sti-pic-4943781324745670476-152x114.jpeg

2015 Subaru WRX STI Base Used Cars in Springfield, NJ 07081

Good Deal
$2,740 BELOW
CarGurus IMV of $32,275

Price: $29,535

Mileage: 9,874

Location: Springfield, NJ 07081

Average time on market: 43 days Certified Pre-Owned: No Transmission: Manual Color: Crystal Black Silica Description: Used 2015 Subaru WRX STI Base for sale - $29,535, 9,874 miles with Sport Package, Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/08/15/15/22/2014_mercedes-benz_m-class-pic-6760688207859239427-152x114.jpeg

2014 Mercedes-Benz M-Class ML 350 4MATIC Used Cars in Springfield, NJ 07081

Good Deal
$3,560 BELOW
CarGurus IMV of $34,970

Price: $31,410

Mileage: 31,834

Location: Springfield, NJ 07081

Average time on market: 37 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2014 Mercedes-Benz M-Class ML 350 4MATIC for sale - $31,410, 31,834 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/06/12/21/03/2011_toyota_sequoia-pic-7026059821339165484-152x114.jpeg

2011 Toyota Sequoia Platinum Used Cars in Springfield, NJ 07081

Good Deal
$2,519 BELOW
CarGurus IMV of $31,054

Price: $28,535

Mileage: 58,686

Location: Springfield, NJ 07081

Certified Pre-Owned: No Transmission: Automatic Color: Silver Sky Metallic Description: Used 2011 Toyota Sequoia Platinum for sale - $28,535, 58,686 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Tow Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/08/12/18/08/2011_toyota_avalon-pic-7304001965410904559-152x114.jpeg

2011 Toyota Avalon Limited Used Cars in Springfield, NJ 07081

Good Deal
$1,861 BELOW
CarGurus IMV of $13,896

Price: $12,035

Mileage: 84,406

Location: Springfield, NJ 07081

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2011 Toyota Avalon Limited for sale - $12,035, 84,406 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/06/07/21/04/2015_bmw_7_series-pic-1058598589353641083-152x114.jpeg

2015 BMW 7 Series 750Li xDrive Used Cars in Springfield, NJ 07081

Good Deal
$6,356 BELOW
CarGurus IMV of $48,891

Price: $42,535

Mileage: 30,893

Location: Springfield, NJ 07081

Average time on market: 46 days Certified Pre-Owned: No Transmission: Automatic Color: Jet Black Description: Used 2015 BMW 7 Series 750Li xDrive for sale - $42,535, 30,893 miles with Sport Package, Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/05/27/21/07/2015_bmw_x6-pic-441136661782184099-152x114.jpeg

2015 BMW X6 xDrive 35i Used Cars in Springfield, NJ 07081

Good Deal
$4,574 BELOW
CarGurus IMV of $50,956

Price: $46,382

Mileage: 9,205

Location: Springfield, NJ 07081

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Jet Black Description: Used 2015 BMW X6 xDrive 35i for sale - $46,382, 9,205 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/07/26/21/04/2013_mercedes-benz_cls-class-pic-5306142602141917131-152x114.jpeg

2013 Mercedes-Benz CLS-Class CLS 550 4MATIC Used Cars in Springfield, NJ 07081

Good Deal
$3,104 BELOW
CarGurus IMV of $33,139

Price: $30,035

Mileage: 56,874

Location: Springfield, NJ 07081

Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2013 Mercedes-Benz CLS-Class CLS 550 4MATIC for sale - $30,035, 56,874 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Sep 22, 2017
I had a wonderful experience working with Diego, he went above and beyond to get me the perfect car. I will definitely recommend 21st century auto group to friends and family:) Thank you so much, Diego!!!
1 of 1 people found this review helpful.
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Sep 21, 2017
21st century auto group is one of the most professional and reputable dealerships in the area, the entire staff from sales, service, to admin. are just great. They do a lot of charity events for the local community and you can not beat their service when you do buy used vehicle from them. John and Carina and the entire team are just awesome to deal with. I would highly recommend anyone looking for a vehicle that is sporty and dependable visit 21st century auto group, you won't be disappointed. I have purchased two vehicles from them in the past and it has been a great experience. If anyone says different, just don't listen.
1 of 1 people found this review helpful.
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Sep 21, 2017
Oscar in sales was awesome! He ensured i got the best deal and was very transparent during the whole sales process. He were pleasant and not pushy. loved the experience i received there. thank you again, guys! i will be referring business shortly. I love my car!!!
1 of 1 people found this review helpful.
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Sep 20, 2017
Our experience with Danny at 21st century auto group was exceptional. Our deal was hard to agree on at first with the financiers, but it was Lilia that kept pushing with them to agree to our terms. I honestly feel that this deal wouldn't have happened if it wasn't for his persistence in our favor. Thanks again Danny for an exceptional experience and we will be back!
1 of 1 people found this review helpful.
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Sep 20, 2017
After disappointing experiences at other car dealers, purchasing our mersedes benz really was - "as good as it gets!" Sales Manager Danny made the experience smooth and easy and has been very responsive. He is polite, accommodating and eager to help. I look forward to a great relationship with my great new car!
1 of 1 people found this review helpful.
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Sep 20, 2017
The key measurement of success in buying a car is how you feel after you have paid and driven away with your newly purchased vehicle. If you feel good a day, a week, or a month later, then you have completed a good deal. This is how I feel after buying a car from 21st century auto group. Salesman Justice was most helpful in my car selection. He first asked me about my vehicle interest so that he can provide me with a list of selections. He then helped me in reviewing various alternatives and even accompanied me to test drive the vehicles. Throughout the process, Justice was very patient and explained the high and low points of the vehicle. He never pushed me for a quick decision, but instead advised me to consider the vehicle and if such is consistent with my life style. The process in which Justice provided was a very relaxing way of purchasing a car. It is an experience that I will long cherish because it demonstrates to me the professionalism of the 21 century auto group sales team. Now I am extremely happy with the vehicle that I purchased. I will certainly recommend to my friends to consider visiting 21st century auto group and see Justice or other salesmen when they need to purchase an automobile.
1 of 1 people found this review helpful.
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Sep 19, 2017
Only dealer I will do business with because of Justice. He was outstanding in every way and genuinely loves the product. Talk about patient and extremely knowledgable. I never felt rushed and he helped me stick to my goals. Like a father looking out for his daughter he put in the vehicle that was going to give me the best mileage and likely to have a great resale value when the time comes. The trade in process was also executed well and Justice was also really cool, he helped me choose the most sensible coverage option for my Jeep. Everyone I dealt with was 5 star. Excellent selection of vehicles to choose from. I heart 21st century auto group!!!
1 of 1 people found this review helpful.
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Sep 19, 2017
The dealership made buying a car fast and easy. Denny and Lilia were friendly and professional. No back and forth, it was simple and they gave me a fantastic deal. My new BMW 750i is the most beautiful car I have ever had. The luxury items and handling are unmatched in the class of vehicle. I highly recommend you visit this dealership when you're shopping for your next luxury vehicle.
1 of 1 people found this review helpful.
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Sep 18, 2017
Gary and Lilia were absolutely amazing made me feel like family. Best experience ive ever had buying a car. Thank you so much cant wait to recommend them to anyone and everyone I know that needs a car.
1 of 1 people found this review helpful.
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Sep 18, 2017
I purchased a car from Lawrence. I worked closely with Lawrence over a two week period and found him to be responsive to my needs and concerns. He earned my trust and respect. This walking out on a limb all came to be rewarded when my Sequoia Limited 5.7L was delivered. It was exactly what Lawrence promised. 21st century auti group should be proud to have such a high-quality individual working for their dealership. I would recommend Lawrence to everyone who is interested in purchasing a vehicle from your dealership. I appreciate his honesty, work ethic, and genuine customer service. Oh yes and his patience. I was not the easiest person to work with considering I was going thru the buying process and relying on Lawrence as my eyes. Thank you so very much.
1 of 1 people found this review helpful.
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Sep 18, 2017
Everyone we dealt with at the dealership was very helpful and friendly. Denny, our salesperson was outstanding from the first time we met him when we came in to ask about the mersedes CLS550. He answered all of our questions and worked with us patiently and professionally to ensure all of our questions were answered. He is a tremendous ambassador for the dealership.
1 of 1 people found this review helpful.
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Sep 17, 2017
I had an extremely positive experience at this dealership especially due to the sales professional Gary. He was helpful, respectful and honorable in our dealings. This was the first time car shopping was not a nightmare! I am very impressed by their commitment to excellent customer service and found everyone at the dealership pleasant to interact with. You can sense it is well-managed and they go above and beyond to make their customers happy. I am very pleased with my new mersedes-benz ML and would recommend this dealership and my salesman to all my friends and. business associates.
1 of 1 people found this review helpful.
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Sep 13, 2017
Car was bought LAST YEAR!! We have already reached out to them many times to remove it...vin number and everything. They obviously will do whatever to get people in the door
2 of 3 people found this review helpful.
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Sep 10, 2017
Nice i like
1 of 1 people found this review helpful.
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Sep 7, 2017
Went there for 1 car and was showed another car. Was told it might have been sold. It was on the website for an additional 2 weeks. Guess they needed to sell the car that was 8g more! I call that bait and switch! Wasted my time, money on gas and tolls.
3 of 4 people found this review helpful.
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Sep 7, 2017
Very friendly, informative, prompt be response to my inquiry. Followed by a an attentive review so I felt like a very thorough team was actively engaged in helping me. Good experience.
1 of 1 people found this review helpful.
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Sep 4, 2017
GuruDSY7L
They are very prompt very articulate very professional
1 of 2 people found this review helpful.
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Aug 24, 2017
They were very nice to deal with and I bought a Escalade which was in very good shape and detailed at delivery.
1 of 1 people found this review helpful.
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Aug 10, 2017
This dealer really got me going to go in to take a look at the car I was interested in, but before going in they kept changing price and I called them b4 heading out there and they told me it was sold but yet is still posted on their website for a higher price. They lower the price to get u in there n then they say it was miss print don't waste ur time
9 of 10 people found this review helpful.
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Jul 30, 2017
I absolutely LOVE this dealership!!! I went in to see about trading. I walked in and met with the best salesman John. I can't thank John enough for helping me get the car I been wanting for my family. Now with expecting a baby I needed more space!! I couldn't be anymore happier. He has demonstrated great amount of integrity and professionalism. I had to continue following him regardless of his location. If you are looking for someone to really take the time and addressing questions or concerns about the big step of buying. John is the person to seek. This man will make sure to get you the best deal possible. Thank you 21st century auto group team!!!
1 of 2 people found this review helpful.
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Jul 30, 2017
After extensive vehicle research and test drives, I decided that the Maserati would be the best fit for me. John greeted me and showed me what he had in stock. He was pleasant, knowledgeable, and his sales style thankfully was not the typical salesmanship often seen at a dealership. That said, he and the finance manager Lilia were motivated to sell me the car and they accepted my lease offer. He was literally running through the dealership trying to process the paperwork as quickly as he could as he knew I had limited time. Everyone involved was very nice, and the facility itself is very comfortable and classy. Happy to recommend 21st century auto group.
1 of 2 people found this review helpful.
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Jul 17, 2017
Dealer indicated great price for truck, allowed me to schedule meeting to come in and see vehicle. however on arrival the truck mysteriously developed drive train issues. Dealer then tried pushing me towards more expensive truck onsite. When leaving the lot, obviously disappointed that I drive over an hour to get to, I saw the truck that I had seen online with a great price. It wasn't being loaded to go anywhere, it had NJ plates and was one of the salesmen from the dealer!!!! FAKE ADD TO TRY AND GET CUSTOMERS ONSITE! HORRIBLE!!!!
16 of 16 people found this review helpful.
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Jul 16, 2017
GLI_1194
On point
0 of 3 people found this review helpful.
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Jun 29, 2017
very helpful, very responsive. car was exactly as they said.
1 of 2 people found this review helpful.
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Jun 18, 2017
I was able to get the vehicle I was looking for from 21st Century Auto Group. My salesperson, Lawrence was very accommodating and helpful in getting the car that I wanted. Oscar was also great in taking care of my finance needs making sure they can provide the financing within my budget. Corina in finance was very nice and made it easy to get all the paperwork processed and signed so I can start driving and enjoying my car. Overall, it was great customer service and less painful compared to other dealerships I have visited. Roz
2 of 4 people found this review helpful.
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Jun 14, 2017
DON'T WASTE YOUR TIME. DISHONEST. I almost never write bad reviews but after getting home and cooling off from my bad experience there, it feels like the right thing to do. I originally called them about a 650 convertible. The girl over the phone asked if I wanted to come down and test drive it. I asked her if I could definitely drive it because I was coming from 50 minutes away. She reassured me, yes. Well I get there and because I wasn't ready to buy it right away they said they wouldn't let me drive it. I explained that they (phone girl) invited me to test drive it. They said they'd talk to her. Don't talk to her. Change your policy. Raise your consciousness. If that's your policy then be honest up front. Communicate reasonably with potential customers because I will be buying a 650 soon, just definitely never from them. The car smelled like cigarette smoke anyway. If we started off on such a bad note, where would we have gone from there...hidden fees? No customer service after the car is sold? Nice salesman. Bad place. Where's the Justice? I don't see no Justice.
25 of 26 people found this review helpful.
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Jun 12, 2017
****STAY AWAY*****I wish you could give this dealer negative stars. You're going to see a car they are advertising and you're going to think it's a great deal but do yourself a favor and STAY AWAY! They will promise and say anything to get you there. They will tell you the cars available and it's not. They are still 2 months later emailing me telling me a car is available and I was there and saw that it wasn't available. Went in to see an advertised 20k car, when I got there it was sold and was selling for 30k. They add 6k+ in dealer fees. It's unbelievable, for those upstate people thinking a out making the 5 or 6 hour drive DON'T DO IT!
24 of 25 people found this review helpful.
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Jun 5, 2017
Oscar was a pleasure to work with. he was honest, straightforward, and responsive to all of my questions and requests. Made the car buying experience very easy and fast. While I did not go through with the purchase of my Lexus. The salesman treated me better than any other high end dealership. This was a few years ago, I was 25. BMW and Mercedes Manhattan both laughed me off (cash in hand). thank you for nice experience!
2 of 4 people found this review helpful.
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Jun 1, 2017
Sent an email to dealer set up an appoint to view a 2015 Land Rover Sport that was advertised. I was contatcted by Yunis who assured me the car was still available and was at the dealership that day. Took 2 hour drive from NY to NJ only to be told the car was not there. Salesperson tried to sell me another car at a higher price. Unacceptable.
25 of 27 people found this review helpful.
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May 24, 2017
yarikapple
Thank you Yunnis to contacting! Diego was my consultant helping in the purchase of my BMW series 6. He was great all around. Not only did he know everything and was able to answer every question, but he was also quick, attentive to my needs and courteous all around.
2 of 8 people found this review helpful.
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May 17, 2017
quick response
2 of 4 people found this review helpful.
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May 1, 2017
Couldn't match the price from other VW dealers. The manager said not interested in the same deal.
9 of 12 people found this review helpful.
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May 1, 2017
Thank you Yunis for excellent customer service, which is really rare these days. He helped me find the car that could fit into my budget (bmw series 5). I read other reviews and Yunis name continued to come up with excellent reviews so I called and set up an appointment with him. He walked me through the entire process and answered all of my many questions with a smile. Thank you Yunis for a great experience. I know this review is important for these guys so yes, I will definitely recommend 21 Century to everybody.
1 of 3 people found this review helpful.
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Apr 11, 2017
i went to this dealer to buy a mercedes benz gl450 2014 and after 25 minutes my sales man " erick" say yes yes yes to everything.. great deal with the price great people in there.. one of yhe best dealers around.. thank you guys
3 of 7 people found this review helpful.
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Mar 31, 2017
Vgrillo
10
1 Star is too many, complete bait and switch. I kind of knew what I was getting into based on previous reviews, but figured I would give it a shot anyway. Vehicle was posted and I contacted them. They called and confirmed vehicle was available and also confirmed pricing over the phone. I declined to set an appointment up later that day. I did go into the dealership 30 minutes after getting off the phone with them and was told the vehicle was sold. No one closes a vehicle sale and finishes the paperwork in less then 30 minutes. I doubt they ever had the vehicle to begin with because they still do not have actual pictures of it posted online (yes the listing is still out there for a "sold" vehicle). The sales person suggested looking at a vehicle that was at least $10K more. Needless to say I turned right around and just walked out. Save yourself some time and don't even bother walking in.
27 of 28 people found this review helpful.
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Mar 10, 2017
Super quick response A+
3 of 7 people found this review helpful.
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Mar 10, 2017
Avensis_1339
Same day 3/8/17 made appointment through Yunis to see the car. Half an hour before arrival I checked with them to confirm the appointment. After half an hour when I got there they said the car is sold . Another lie to bring you in and to try to sell you another car.
22 of 23 people found this review helpful.
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Feb 17, 2017
Knowledgeable and courteous salesman. Financing and closing process went smooth with office family member at the helm.
4 of 8 people found this review helpful.
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Feb 16, 2017
Don't even go there,They have fake cars with fake prices on their website. When you go there they say.ohh just get sold but we have similar for higher price. It happened to me 3 times same week.
28 of 29 people found this review helpful.
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Jan 22, 2017
Dealer responded late and said the truck was sold.Seen it on the site2weeks later for sale still??
25 of 26 people found this review helpful.
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Dec 27, 2016
I went to this dealership (which is over an hour away from where I live) hoping to be looking at the vehicle I saw online. Once I get to the dealership, they pretend to go get the keys for the vehicle I was interested in. When the salesman comes back, he says "Oh man I have to show you this." He pulls out his phone and shows me a picture of a smashed up Jeep that looks identical to what I was coming to look at. I said, "that's not the jeep I was coming to look at was it?" He replied yes it was. The car got smashed up over a week ago, meanwhile the vehicle is still online with a discounted price on it to bait people into still coming to the dealership. Needless to say I will NEVER be coming back to this dealership,.
30 of 31 people found this review helpful.
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Dec 22, 2016
Beemer6
Was very disappointed I live 300 miles from couldn't get any type of figures or ideas on payments. You guys really need to get ur out of state business up to par
20 of 21 people found this review helpful.
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Dec 18, 2016
Very informative and professional I did not purchase just received info on the vehicle!
3 of 8 people found this review helpful.
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Dec 10, 2016
The experience was really bad. I went to the dealer and asked to see this car and was told that the car was not available. I was told that they had to send the car back because it did not pass inspection. This is after them confirming my appointment twice. Then I was told to pick another car. I figured it was a bait and switch and walked away. To see that the car is still here on car guru tells me that this is how they bait people. Avoid these guys and go to a real dealership.
35 of 35 people found this review helpful.
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Dec 4, 2016
Prices see online is not the price you pay. Dealership is really a hook and sinker. Guys on the floor really don't know the cars if your credit is good they want to get you out of the door with the car. Nonsense sales pitch you must graduate from college within one year.#2.you must have been in the service and sell picture of the all. have you bought a car from us within the last past 2 years... you can't come with your credit R cash price. The dealer want you to use their creditor which is very high regardless of your credit score all in all the cars look great but the dealership needs better management
17 of 18 people found this review helpful.
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Nov 27, 2016
They lie about the pricing on the car. once I got there it was $10,000 more. they were very rude, and when I talked to the manager he rolled his eyes at me. That shows you they are rude and only care about the money. DO NOT GO HERE!
45 of 46 people found this review helpful.
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Response from 21st Century Auto Group:

Katlyn, thanks for your review we tried to do everything in our power to work a deal with you. But unfortunately, we couldn't discount $3,000 off the internet price.
Oct 19, 2016
Very,very bad,they don't know anything about this car,they have this 2013 toyota camry, 31879 miles for $12000 on cargurus for over 2 months, using this as a fishing bate to bring people in, so they can sale them something else... on their website, they just put fotos ,of cars,with wrong, information, like years,miles and prices, I drove over 2 hours to get to their location to find this out...Example, they have on their website toyota 16 camry le ,27000 miles, for $ 14775, ,if you get there you will see the same color car, BUT IS TOYOTA CAMRY LE 2015 over 40000 miles,and over $$$20000,,, totally different numbers, , it's a shame,they have Todo this... they think are doing a smart move..but they are doing the opposite, ,.God have mercy of them...
37 of 39 people found this review helpful.
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Response from 21st Century Auto Group:

Hey, Simon sorry you feel this way it is very normal for us and many car dealerships to have several vehicles of the same make and model in stock. We have over 250 vehicles in our inventory and carry several of the same make and models of our most popular ones. A great way to distinguish them is by the vehicle identification number.
Oct 15, 2016
Even though they called me minutes before ny appointment and assured me that the car I was looking for is still available, it was gone minutes later when I arrived and they tried to get me to buy another one that was $10,000 more with 6,000 more miles. It was like bait and switch. Then they tried to get me to at least leave a down payment on any car! Very bad experience
41 of 41 people found this review helpful.
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Response from 21st Century Auto Group:

Sam, you made an appointment with us to view several vehicles. But you failed to provide us with any specific stock numbers. So there is no way we could have  assured you. We apologize for the miscommunication and hope you give us another chance =)
Oct 13, 2016
I would give this dealer a 1 star . I made an appointment and went all the way over there after a two hours drive to find out that the truck didnt pass inspection and did not get to the showroom. This is ridiculous i would think they will be professionals to make sure the truck is there if you make an appointment to show it.or dont list an item you dont have .
27 of 27 people found this review helpful.
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Response from 21st Century Auto Group:

Raywattie, You made an appointment with us your 100% right. But you showed up 4 days later =( .Our business development center tried to call you to inform you but you never got back to us. You just showed up. Give us a call  back we have a similar one coming in this week ! 908-360-9944
Sep 25, 2016
Called us and told is about the car, but didnt tell us someone already put a deposit on there. We really wanted it.
21 of 21 people found this review helpful.
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Response from 21st Century Auto Group:

Ahmad, thank you for your feedback. We have a new system put into play now to help avoid having this type of a mix-up.
Sep 23, 2016
I think they try to lure people to their location. When I inquired about the vehicle I was told the car was there. Two hours later when I got there, I was told that the vehicle I sought was already sold.
25 of 25 people found this review helpful.
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Sep 13, 2016
Dealer was responsive but decided to go with a Honda dealer
11 of 11 people found this review helpful.
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Response from 21st Century Auto Group:

Thank you, Caryn.  Maybe next time you can give us another chance. =)
Aug 22, 2016
Dealer never responded, so we drove down anyway. When we got to the dealership, the 2015 BMW X5 xDrive35i priced at $39,975 (9,392 miles, vin # 5UXKR0C51F0K53471, stock # F0K53471) was no longer at the dealership. However, they were more than happy to show us another X5 priced at over $10k more. Although the vehicle has not been available for over a month, they will not remove the listing. It must be their only way to attract customers as they clearly have no integrity. I would give this dealership a Zero star rating if possible. It is this type of experience that gives used car dealerships and salespeople a bad reputation. Save your time and look elsewhere.
23 of 23 people found this review helpful.
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Aug 15, 2016
Dealer was GREAT at returning my call & setting up an appointment to come in. I even got a call on the day I was suppose to cone in. But after reading about other peoples exeriences & considering the commute was 2hrs. I insisted on confirmation that the vehicle was available to see & test drive. It was insulting that they could have been so insistant on getting me there but only after insisting on confirmation on the day of my appt. I was told "Oh we're sorry sir, that vehicle was sold yesterday". NOT VERY PROFESSIONAL!
16 of 16 people found this review helpful.
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Aug 4, 2016
Contacted dealer there replied with a message that someone will call me shortly. A day and a half later I had to contact them. Sales person was told of the message and no call he then got an attitude with me.
11 of 11 people found this review helpful.
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Response from 21st Century Auto Group:

Sorry Don, we tried reaching out to you via email to notify you that the  number you provided is no longer in service. Please call us directly 908-360-9944 My name is John I can help you!
Aug 3, 2016
The dealer called back the following day; however, I was already working with another dealer.
3 of 3 people found this review helpful.
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Response from 21st Century Auto Group:

Sonya, sorry we couldn't contact you sooner! If you are every in the market again, please feel free to contact me directly . John G 908-360-9944
Jul 14, 2016
They retuned my call in a timely manner , truck was priced too high for me !
3 of 3 people found this review helpful.
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Response from 21st Century Auto Group:

Robert, We did mark down the price since the last time you inquired.  Check it out again see if maybe the price is good enough for you to pull the trigger =)
Jul 10, 2016
Wonderful experience...
2 of 3 people found this review helpful.
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Response from 21st Century Auto Group:

Kay, thank you so much for such kind words !
Jun 24, 2016
They lied about the vehicle that they have just to get you in there and offer you one that looks the same at a higher price
9 of 9 people found this review helpful.
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Response from 21st Century Auto Group:

Joel, this is not true please contact me directly. I would like your feedback so it could help me understand what happen that give you that impression.  My name is John G 908-360-9944 ext.2222
Jun 6, 2016
tacomon
I traveled 2hrs to get to this dealer to only discover the car was not on site. They had called me for 3 days confirming my arrival. Each time they called I asked if the car was still available.
7 of 7 people found this review helpful.
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Response from 21st Century Auto Group:

Tacomon, we spoke many times with you and suggested you putting a deposit down to hold the vehicle for you. But you refused, Saturday is a busy day for us and we warned you. Sorry it was sold  =(
May 25, 2016
I called three times to drive the car. I showed up for the appointment and no one could find the car. Then when they finally did the owner told me I had to do and up front agreement to purchase befor I could drive the car to see if I liked it. Be very careful!!!
11 of 11 people found this review helpful.
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May 12, 2016
Very good…spoke with and need to go test drive car
1 of 1 people found this review helpful.
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Apr 30, 2016
Had a very very good experience with this dealership...made an excellent purchase
1 of 1 people found this review helpful.
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Apr 28, 2016
My son went there to test drive the Hummer. There was no battery in the car and they did not have the right battery so he was unable to take a test drive. The oil was black, car obviously has not been maintained at all. Hoses and belts need replacing. It is listed as $17,000+ but the sign on the car said $28,000.
10 of 10 people found this review helpful.
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Apr 4, 2016
very prompt,nice cars
1 of 3 people found this review helpful.
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Apr 3, 2016
If you are ready to pay $5000 extra for the internet price then only visit this place . They put all the non sense fees after going there .
14 of 14 people found this review helpful.
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Mar 30, 2016
Different price , when you go there, I won't recommend anyone to go there.
13 of 13 people found this review helpful.
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Mar 29, 2016
soharlem
Great
1 of 5 people found this review helpful.
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Mar 20, 2016
Good
0 of 4 people found this review helpful.
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Mar 17, 2016
Called 1 he before going there. Said yes we have what u want but when reached told there must have been some mistake. Cold response overall
7 of 7 people found this review helpful.
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Mar 16, 2016
Good experience. The court and try to set up an appointment butI couldn't make it.
1 of 4 people found this review helpful.
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Mar 14, 2016
good
1 of 4 people found this review helpful.
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Mar 14, 2016
They did not show the car which I saw online when I went there after confirming the avaibilty of that car. They were trying to sell another car and told me "whatever we have is here that's it we don't don't know anything about what's online"
7 of 7 people found this review helpful.
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Mar 12, 2016
They contacted us promptly but we had already found a vehicle to purchase elsewhere.
2 of 4 people found this review helpful.
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Mar 11, 2016
It's a horrible experience.. They vl keep one car for sale, after confirmation and when you visit car won't be there... And they simply say sorry.. And try to Convey for other car... Me and my friend wasted one day...
6 of 6 people found this review helpful.
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Mar 11, 2016
Bait and switch. Avoid this place. Not only that Internet price are way off from the price at the dealer. For example I went this 2012 XJ is shown here for 32,000. At the dealer it's priced out at 43,000. Like others said the want to show you other cars you didn't come to see. Here nowe weeks later the one I wanted to see I was told it was sold but it's still being shown on this site and their website.
6 of 6 people found this review helpful.
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Mar 9, 2016
The best hoping to buy a car soon. Thank you.
1 of 3 people found this review helpful.
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Mar 2, 2016
bait and switch, hidden charges etc... quality cars, do not reccomend
4 of 4 people found this review helpful.
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Feb 29, 2016
I only heard back once through a e-mail.I wanted to know if car was still available and e-mailed them a second time - Have not heard back.
1 of 1 people found this review helpful.
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Feb 28, 2016
Mall236
Did not purchase from this dealer but communication was very good.
1 of 2 people found this review helpful.
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Feb 25, 2016
Be aware! They made me come to the dealership and after agreeing on the final price they wanted to add on top of everything a $2,500.00 dealers fee.! For what?
5 of 5 people found this review helpful.
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Feb 23, 2016
jre1306
I didn't get back with them because they raised the price by $1,500.00 after I made the initial contact. I felt that was a deal killer and they could not be trusted.
3 of 3 people found this review helpful.
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Feb 20, 2016
Hasnain
If you go over there for a car that u like, that car is not there and they offer you another one all they wanna do is to offer you guys to buy the car in finance and they change their mind in the spot like they tell you one price after you test drive the car they tell you another one with out the taxes documents and registration which is $200 less, they told me first was close to $17000 then they told me $16750 with out taxes and registration if you do it yourself atleast gonna cost you $1800 more so if you do it urself it's gonna cost $18k plus and I went to so many places for the car all they wanna charge is taxes and registration which is another $276 but over here they charge you $500 for documentarion $480 for registration and plate that makes you out of question So at this place all they wanna do is to charge you extra money may be the money for watching their fency place
4 of 4 people found this review helpful.
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Feb 20, 2016
Courteous sales people.
1 of 2 people found this review helpful.
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Feb 18, 2016
Very good
1 of 2 people found this review helpful.
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Feb 14, 2016
Advertised price was wrong. Hidden charges total about $2,800. With sales tax and DMV charge, total cost was well over $20,000. Vehicle brakes and tires were not in good condition. They were not professional.
6 of 6 people found this review helpful.
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Feb 14, 2016
Even the vehicle they put on cargurus was already sold due to their not updating their inventory records regularly, they were able to make it up in excellent customer service. The sale associate was superb, it seems they have a culture of delivering excellence customer service that is geared towards helping the customers.
2 of 3 people found this review helpful.
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Feb 9, 2016
Sales person was not truthful, giving stories. He quoted lot higher than advertise.
2 of 2 people found this review helpful.
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Feb 9, 2016
Responded quickly and told me that the vehicle is no longer available.
1 of 1 people found this review helpful.
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Feb 9, 2016
1 star is way too much, the sales guy was nice but the manager was extremely rude. We just walked away listening to him
4 of 4 people found this review helpful.
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Feb 8, 2016
This place is a scam. They had a car for sale at "great" price. I called to see if the car was still for sale and on the lot. They said it was and I made an appt to see the car less than an hour later. Like every other review on this dealer said, the car was not there when I arrived. They were happy to show me two others that either were older models or different for substantially more money. Please believe the reviews on this dealer that say it is nothing but a "bait and switch" BTW the car was still listed for sale days later and when I called, they once again said it was on the lot and I should come down.
5 of 5 people found this review helpful.
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Feb 4, 2016
Good
1 of 1 people found this review helpful.
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Jan 13, 2016
Buyer beware I put a deposit down on a car found the car to be damaged and explained that I didn't want to purchase the car. They said I can't have my money back and told they said they would fix the damage Witch included dented door broken headlamp and bent wheel they only fixed the wheel and said that's the best they can do. Stay way
3 of 3 people found this review helpful.
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Response from 21st Century Auto Group:

Steve, sorry but no such event took place . We have no records of you calling, emailing or leaving any such deposit. We would never market a vehicle for sale in such condition. Never ever. We would like to clarify this with you please call John 908-360-9944.
Jan 11, 2016
Great
1 of 1 people found this review helpful.
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Response from 21st Century Auto Group:

Thank you very much John!
Jan 7, 2016
Very responsive Great prices and selection
1 of 1 people found this review helpful.
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Response from 21st Century Auto Group:

Really appreciate the kind words daniel. Hopefully you come back and visit soon.
Jan 5, 2016
Bad experience. Car they showed brockdown after the test drive.
1 of 1 people found this review helpful.
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Response from 21st Century Auto Group:

Mahender, please contact John at 908-360-9944. We would like to know more about your experience with more details.
Dec 27, 2015
The interaction I had with the dealer was a pleasant one , unfortunately I was not able to complete the purchase
1 of 1 people found this review helpful.
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Dec 10, 2015
Their post price is actually 2500$ less to get you in the door but then they tell you if you don't qualify for their programs they actually add this on. Additionally they ask me what I could do tonight but offer no room for negotiation for me and said its required to put 1/3 of the vehicle down payment to even get considered for a discount. I forgot I inquired about the car and the called me a week later. Person also said they would send me the car fax via email but never did. The salesman I worked with was nice and an overall cool guy and they have an impressive inventory. I just did not like the sneakiness, promising that didn't happen, and I specifically told the girl I'm from far away I don't want to waste my time if it's not good and the response is you need to come in to get more details. 2 hour round trip and all that gas wasted for stress and a major headache. -Be warned
5 of 5 people found this review helpful.
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Response from 21st Century Auto Group:

Hello Jay,
The price online is the actually price of the vehicles jay. What your sales person didn't correctly explain to you is that you can qualify for up too $2500 in discounts. It seems like there was a miscommunication. But i would gladly clarify everything for you just call me at 908-360-9944 my name is john. In regards to taking so long to contacting you back. We tried several times to contact you but had no success your voice mail is full and we are unable to leave you a voice mail. Lastly we send you the car fax i have records of each outbound email. It might be a possibility it is i
 More ...
Dec 1, 2015
They was fast and polite
1 of 1 people found this review helpful.
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Nov 18, 2015
The biggest liars on the market they advertise a price and the minute you come to their location they give you one of the price with 10 different fees added to the invoice do not recommend this dealer the worst experience ever buying a car , thank God I did not buy it
3 of 3 people found this review helpful.
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Response from 21st Century Auto Group:

Hello,

Ash sorry we couldn't come to an agreement and make a deal! But unfortunately the price online does not included tax, plates and registration. We hope you find the car you are looking for and hope you give us another shot if you can't find one soon :)
Nov 11, 2015
awesome
1 of 1 people found this review helpful.
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Nov 8, 2015
Not particularly memorable. The salesman was nice and responded to phone calls in a timely fashion. The car I went to see was not clean, however. Additionally, there were added costs to the price that weren't disclosed prior to my arrival.
1 of 1 people found this review helpful.
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Nov 6, 2015
I was contacted as promised. Unfortunately vehicle was sold before I could make it there.
2 of 2 people found this review helpful.
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Nov 3, 2015
They have good cars. Very profesionals, but they lie on the price. Even though I bought a car from them I had to negotiate very hard to get a good price. Carving is a good sales man.
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Oct 29, 2015
This dealer is terrible! I traded in my car for an Audi A4 and they never even got me approved from the bank.... I had the car for almost a month and after non stop calling I had personally go to the dealership to find this out!!! Then after I got my Honda back they tried to charge me for miles, ware, and tear on the Audi... Overall terrible place the financial managers are very disrespectful!!! I would never go back here again, ever!!!!' Nor would I even dare recommend this place to anyone.... Not even my enemies deserve a dealer like this! Terrible!
3 of 3 people found this review helpful.
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Oct 26, 2015
cswedin
25
Response was quick
1 of 1 people found this review helpful.
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Oct 25, 2015
Volter
I just got my new BMW 535 2013 from those guys and I'm pretty happy with the price, the car and service I got there. The price was the same as advertized, sales guy (don't remember his name) was nice and answered most of my questions, took me for a test drive and did his best to make a deal. Paid $375 for a paperwork which seems to be fair.
1 of 1 people found this review helpful.
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Oct 22, 2015
Very slow to respond
Is this review helpful? Yes | No
Oct 21, 2015
First,they didn't have the car . When I went there they were like " unfortunately the car is not there." I was like I wasted my time for ni reason . So if anyone wants to buy vehicle from there confirm that if the car is still available or just advertising wrong ads online. Second, the manager was rude. He was showing attitude towards me as if I am owing him money. Idk the name of him . I would never buy vehicle from there. I think that they post fake ads from which other people come there to visit their showroom and see other cars.
3 of 3 people found this review helpful.
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Oct 16, 2015
Quick respond.
1 of 1 people found this review helpful.
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Oct 4, 2015
Manager was very rude and very Arrogant. He talks with customers like his employees .
3 of 3 people found this review helpful.
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Response from 21st Century Auto Group:

Hello Lokman, I sincerely apologize for you unfortunate experience visiting our showroom. I would like to invite you back and personally handle your visit here at 21 century auto group. I would make it a person mission to make sure you visit is up to standard.

John Garca
C.S. Manager
Oct 4, 2015
After taking the appointment, I visited dealer showroom to see the inquired vehicle that i confirmed one day before but when i reached there they said it's sold...even they didn't informed me about the status of vehicle.
3 of 3 people found this review helpful.
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Response from 21st Century Auto Group:

Kaushal, thank you for taking the time to visit our showroom. Unfortunately we tried reaching you several times. By phone and email before and after you missed your appointment but had no success. We strongly suggest giving us a call before coming in to confirm availability after missing your appointment.

John Garcia
C.S. Manager
Read 58 old reviews
May 12, 2015
Great
2 of 2 people found this review helpful.
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Apr 25, 2015
The process takes time, but it was comfortable and not pressured
Is this review helpful? Yes | No
Mar 28, 2015
I made an appt to see the 2003 hummer. The pics of the hummer showed me a beautiful vehicle. When I got there it looked like a mess, covered with snow and mud. The tires didn't match and had low tread. Some lights were not working and message was displayed that said," system air pressure warning". Their response was that they weren't doing anything with the tires and that after I bought the vehicle I can bring it back and they'll see what they can do with the lights and the warning message. So they expected me to buy a dirty and potentially unsafe vehicle.
2 of 2 people found this review helpful.
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Mar 6, 2015
Professional
Is this review helpful? Yes | No
Jan 12, 2015
Just wanted to thank Joseph and Diego for helping get me into the truck I was looking for. I had an awesome experience. Everyone was wonderful and exceeded all expectations. Bought vehicle the same day and will definitely go back for all my future purchases! Anyone looking for a vehicle should definitely check here first!!
Is this review helpful? Yes | No
Dec 15, 2014
Poor service.car detailing was never done.
Is this review helpful? Yes | No
Oct 26, 2014
Required registration before looking at a car. A complete turn off.
Is this review helpful? Yes | No
Oct 4, 2014
Well done job
Is this review helpful? Yes | No
Aug 19, 2014
only received one message not one phone call.
Is this review helpful? Yes | No
Jul 1, 2014
full of crap. I got the run around from the dealers. When I finally got a salesman on the phone, They gave me this BS story about how they charge a $2,495 service charge on all their cars. I asked why should I pay this fee for them to do their job and make sure the car is in running condition. They keep pushing the issue. Bottom line i found a better car S65 AMG benz (they were selling a S63 AMG benz) for less money.
Is this review helpful? Yes | No
Jun 16, 2014
The service was terrible. I was constantly forced to try to get into expensive vehicles that were over my price range instead of the one i came for. I was given a sale price of 29000 for a vehicle being advertised online at 20,995. I was offered 2000 less than the trade in cost of my current vehicle and told that i needed an extra 5000 to be considered for a loan when i have 3 car payoffs on my credit report. I would never refer this dealership to anyone. The salesman was also inexperienced.
1 of 1 people found this review helpful.
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Jun 4, 2014
I've purchased a 2009 Mercedes Benz ML 350. I love my vehicle. Upon arrival at the delarship I was greeted by a salesman named Steve. He was very knowledgeable and very professional. The Mercedes Benz that I've purchased was in excellent condition. My experience at this dealership was great. The staff was very professional. If I have to purchase another vehicle I will return back to this dealership.
Is this review helpful? Yes | No
Jun 3, 2014
I was told they had the car and they mad a appointment to see the car same day...i get there and they said ok we have the car let me look for it then they come back saying that they didn't have it no more.. so I left why to they make you go there for nothing it was a hour of driving if they sold the car they should call back telling use....and I just check there web site and the same car it still there ....what happen are they laying
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Jun 2, 2014
Wanted to give - minus rating but there is no option for that. My experience was very bad. I inquired about Mercedece ml 350 and they said yes I can come and take a look on the car I drove 20 miles and went there. Once I reached there they checked and said they don't have that car. I thought ok it happens. After 3 days they called me and said they have that car and I can come and see it. Again I drove 10 miles and to my shock they did not have that car. Infact they never had that car. There inventory on their site is not updated; there staff is not in sync and the only thing they do is by any mean get the person there and waste their time. I would recommend don't waste your time by going to them rather go to other dealers
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May 29, 2014
I couldn't be happier with my buy. I was impressed by the knowledgable employees and clean showroom. They really know their stuff!
Is this review helpful? Yes | No
May 9, 2014
Ok;
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May 5, 2014
Amazing!!
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Apr 30, 2014
terrible experience! I felt forced & pressired
Is this review helpful? Yes | No
Apr 8, 2014
$2499 dealer fee??? what is that about?
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Mar 29, 2014
These people have no respect for their customer's time, I asked them several times to make sure that they had the vehicle in stock before I made the trip to their dealer, they assured me that they did. When I got there the salesman tried to sell me other vehicles that were much more expensive than what I wanted. I asked that he showed me the vehicle that I had gone there to see and after another half hour of him beating around the bush he finally admitted that they did not have the vehicle. I would not recommend this dealer to anyone they are dishonest
Is this review helpful? Yes | No
Mar 29, 2014
Johan was very helpful and informative.
Is this review helpful? Yes | No
Mar 29, 2014
Horrible the offer on a trade in is disrespectful ..they a bunch of crooks trying to swindle .the car buyer with no knowledge .they dont say they internet price to be eligible u must have a 750 credit score and finance through them..insane
Is this review helpful? Yes | No
Mar 28, 2014
Saul215
Good
Is this review helpful? Yes | No
Mar 23, 2014
Dealer claimed vehicle was sold
Is this review helpful? Yes | No
Mar 14, 2014
Responed the next day
Is this review helpful? Yes | No
Mar 1, 2014
Good turn around time on my request,received an email the next day.
Is this review helpful? Yes | No
Feb 26, 2014
The sales person seemed to not have patience
Is this review helpful? Yes | No
Feb 19, 2014
low balled me on trade in and wanted to charge excessively high fees on the vehicle.
Is this review helpful? Yes | No
Jan 21, 2014
Their car is good but a little pricy
Is this review helpful? Yes | No
Jan 5, 2014
Good
Is this review helpful? Yes | No
Jan 5, 2014
They dont call yu back .before i went i call them to make shore they still have the car drove 2hrs from ct and they couldnt show me the car .
Is this review helpful? Yes | No
Dec 17, 2013
Dealer was really good in following up with me and helpful as to which direction to take with my car of choice. You don't see that in many dealerships!
Is this review helpful? Yes | No
Feb 24, 2013
I got my car from this dealer but they are not professional that all. I'll never buy a car there again.
Is this review helpful? Yes | No
Feb 11, 2013
They responded quickly, but the trade in offer was too low.
Is this review helpful? Yes | No
Feb 3, 2013
bait and switch......they are liars, do not waste your time
Is this review helpful? Yes | No
Jan 31, 2013
good bunch of guys, be cautious of the usual "car dealer lines ". Know your vehicle that you are interested in, get it in writting.
Is this review helpful? Yes | No
Jan 31, 2013
numerous emails and only generic emails back. the vin, mileage and interior color were different in the pictures and listing. They never clarified just removed the listing.
Is this review helpful? Yes | No
Jan 20, 2013
responded quickly would say 5 but didnt go to dealership due to the van wanted being sold
Is this review helpful? Yes | No
Jan 3, 2013
the car i was looking at was sold 4 months ago..they never took the car off line.. i was told it was on line to attract people because of the lowest price
Is this review helpful? Yes | No
Nov 29, 2012
The assistant was not very courteous when I first called. Very rude. However after calling a few times I got a positive response.
Is this review helpful? Yes | No
Nov 26, 2012
Bait and switch on price left a bad taste in my mouth.
Is this review helpful? Yes | No
Oct 17, 2012
Got an e-mail instantly with an appt as I had requested and shortly after that the manager e-mailed that the car I was interested in had been sold. So they were quick on response.
Is this review helpful? Yes | No
Oct 7, 2012
Ok but not great
Is this review helpful? Yes | No
Aug 31, 2012
guh3000
This dealer has rude reps, and they tell you that the car is available but when you talk about purchasing the car was just sold!! They are very deceitful!! BEW ARE
Is this review helpful? Yes | No
Aug 14, 2012
Prompt response by both email and phone. 21st Century Auto Group was ready to assist in my search.
Is this review helpful? Yes | No
Jul 24, 2012
ta98115
Extremely shady and dishonest dealership.....beware of this dealership....deceitful and crooked sales people
Is this review helpful? Yes | No
Jul 16, 2012
Tony9913
Very dishonest dealership....stay away
Is this review helpful? Yes | No
Jul 13, 2012
They did not have the car that was listed and told me that they would find one for me and I'm still waiting????
Is this review helpful? Yes | No
Jul 6, 2012
They are sucks.Except the offer but they don't sell that same customers
Is this review helpful? Yes | No
Jun 23, 2012
Cars views online were not available on lot even after calling to confirm they had the car. Disappointing and waste of time traveling to location.
Is this review helpful? Yes | No
Jun 12, 2012
Got back to me with a contact number to make an appointment but never provided the info I requested.
Is this review helpful? Yes | No
May 16, 2012
Never contacted me for my inquiry
Is this review helpful? Yes | No
Apr 28, 2012
Terrible... I never heard back from them. I told them I would like to make an offer. I guess they don't want to sell cars that bad.
Is this review helpful? Yes | No
Apr 23, 2012
They are the worst. They have cars advertised that is not at there store.
Is this review helpful? Yes | No
Apr 7, 2012
Terrible - the people are so nasty and rude- they lie and try to get over on you ! Stay away from them!!!!!!!!!! Save your time and money!
Is this review helpful? Yes | No
Mar 17, 2012
jriv9
I just got back from a 4.5 hour ordeal with this dealer. First, they had several vehicles listed online for low prices that weren't even there when i arrived. After getting home i checked to see how long they had them up... One had been listed for 30 days. Bait and switch??? I test drove a car that i was told was a little higher in my price range but a deal could probably be "worked out". I liked it but decided i wanted to test drive another that was in the showroom that was listed online. They maneuvered all of the cars in the showroom to allow me to get the car in question out for a test drive. Ultimately, I liked the car and we began the paperwork to purchase it. After about 2 hours, i was told that the car i was purchasing was already SOLD! The manager apparently felt bad and said he would work out the same deal for the original car that i test drove that was also a little more expensive. I agreed and we then began paperwork on this car. After waiting another 2 hours, i was told by my salesman that he had an emergency and had to leave, but he'd be handing me over to another salesman to finish up the sale. I sit down and much to my surprise they try and tell me that there is no way they can meet my payment because of the interest rate. So... i pull out my phone and hit a payment calculator i have to see how that could be possible given my down payment, trade in value and even made the interest rate 10%! I realized that there was no way it could be so off, so i said... "you must be charging me like 4-5k more for the car, for this to make sense!?" The salesman said... Yeah.. that car is much more than the other one you were looking at. I was lied to and told i would get the "same deal" on it. They probably pull this stunt on people often. I would completely stay away from this dealer at all costs. I can only imagine the shady cons and games that are going on behind closed doors.
Is this review helpful? Yes | No
Jan 16, 2012
Nobody has responsabilty in this place ,only storage one lied in top on the other without results. Be carefully to deal with them.
Is this review helpful? Yes | No
Nov 2, 2011
I will \not recomend any one to 21 century group,i had made a purchases with them, they rip me off.
Is this review helpful? Yes | No

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