2019 Volkswagen Jetta 1.4T SEL Premium FWD with Cold Weather Package for Sale in Los Angeles, CA

Dealer contacted me right away about my inquiry.

Very friendly, informative, welcoming.

Went to the dealership... wanted to test drive a car. They said I can’t do that. Our new policy is that if you like the car, they will put numbers together.... after you agree with the payment terms, run a credit report, and fill out the paperwork you can then test drive the car. Really?? Do yourself a favor and stay away!

Responded

They answer and contact me immediately.. they are great service

He didn’t show up on time and I was waiting there for 3 hrs in 95• hot day and the worker guy never offered me to seat inside the office , finally He showed up and had attitude because I find the pained part on the car that he was trying to sale it as a car with no accident history , He is not the business man .

Very friendly and helpful

Great dealership! Melvin was awesome and Sammer made the buying experience very easy.

Great

Fast respond ...

It was all done through email. They were quick at responding

From the first phone call from George and Alex to walking To test drive the 2011 Hyundai Sonata limited it was a great experience. George and Alex were friendly and helpful. Thank you George for helping me with our purchase. I would like to extend a thank. All in all, I’ll give this company A+

Purchased another vehicle but very courteous

I ended up getting the Nissan Versa Note Sv instead. If it wasnt for G.M Auto Sales, I wouldnt have know how much I'd love the Note instead. They are the best, completely honest, and not pushy at all. I highly recommend

Friendly and cooperative.

They were kind and not pushy at all but by the time they contacted us we had already bought the exact same vehicle elsewhere...

I had a long wait for the finance person due to lack of staff. But everything went smoothly as I was pre-qualified for a loan. No other issues.

They tried to add over $2800 to the online price before even adding taxes! It was a price increase of 13%! I even called before going in to get pricing so I wouldn't waste my time. They gave me over the phone was the price listed on cargurus, and then at the end tried to add these mysterious fees. As a sales executive myself, I would never do this to anyone.

This dealer and its staff are very helpful. I unfortunately did not have the pleasure of purchasing a vehicle. But I would definitely recommend this dealership.

The dealership is super nice and everyone was polite. I got a good deal on the car and was happy with my overall contactless experience. My only suggestion would be to improve communication. I wasn’t always clear on what stage of the process we were in.

Ucar Station very helpful and communication is awesome. They responded with in minutes. To let me know if the car was and is available. Unfortunately I was not able to make it out there to see the car. But hopefully this coming weekend.

Very good, brought the car

Very hard to understand they were Asian their accent was really really hard so I couldn't understand them that well but as soon as they found that I had issues they just turned me off completely they just said they couldn't help me didn't even try not a good experience

Got helped by Jonathan . As soon as I stepped in the dealer he made me feel comfortable and not tried to take advantage of like other dealers before this . Helped me take out a Corolla with no hassle and made sure I saw other options . Definitely recommend this dealer and Jonathan to anyone !

Quick response very professional

Friendly but too much extra money in addendum. Add 5k minimum to their advertised price. Alondra was super friendly and not overly pushy. Saw them in person and it's a huge jump from advertised price

Called and texted back

Cheap price

Great experience

If this vehicle available next month - I will purchase this car. But yeah, Jose called me within 30 minutes. It’s me that wants to wait on purchase.

The prices on these are not bad and the agents at this dealer really worked to get me what I wanted. Sadly, I didn't make it in to visit but still value their help.

Good they got back to me fast and answered all my questions about the car so over all they were great

Only picked a 1 since you can’t pick a zero Advertised price isn’t the selling price Once the dealer found out I didn’t want to finance it they stopped responding and kept transferring me between locations trying f to find who I was talking to so that I couldn’t purchase the vehicle. They Called back 3 days later stating they figured it out at which point I had already found another vehicle.

It was a great experience. Everyone there was friendly & helpful. Thanks For everything.

Manager seem distant but young Sales Rep was friendly and personable

Overall my experience with Nissan of Costa Mesa was great. John was very helpful in getting all the paperwork ready for my signature. Due to COVID19, his office was set up to protect the consumer as well as himself.

Very helpful. Bought the car. There was a discrepancy in the trim level of the car as I seen it on Cargurus and what they had on the website. But we worked it out.

While I did not move forward with this vehicle or Dealer, the Sales Rep was friendly, provided all the information I requested and appreciated my contacting them when I decided against this vehicle.

They had me come in to purchase a car but when I got there the car had sold the days prior. I even asked to verify if the car was on the lot and was told yes. I got there and they drove me around looking for a vehicle that was never there. Completely wasted my time.

I scheduled a test drive but the car had been sold earlier in the day. They spent 30 minutes looking for the car then brought out a different model and never actually told me that the car I wanted to see was no longer available.

Sales did contact me and I was informed the vehicle that was advertised on car gurus was apparently Sold !??????? Wondering could it be a bait and switch

Car was on the aite,and according to the dealer,the car was just sold yesterday. Like always . But they have a year older with a little bit more miles,and a little bit more $$$. Stay away.

Tiffany was terrific.

Great service in&out

Josue, the sales person really helpful. Great place to buy a car.

Responded

The dealer was very accommodating, helpful and forthright. Unfortunately, the car was a little out of my price range, and they were unable to come down to my comfort level.

Prompt reply but not the car I wanted.

Helpful

Stopped by twice, once with calling ahead the other without. Both times the cars I wanted to see were not there or were in the shop for repairs Not very helpful.

Thank you Armen! He made car buying easy. Quick response, clean car, easy transaction. And he brought the car to us! Thank you so much

This dealership says that only attends by scheduled appointment so we scheduled to see and ready to buy the car and when we got there the seller had sold the car for a walk in. Even though we were on our way. Waste of our time.

Accurate and friendly.

Had a good experience in buying my first car the staff was very helpful

I would like to recommend that you check this dealer out my Seller Mr. Finn went above and beyond to complete my deal it was a pleasure to have someone like him working so hard for what I wanted

Very nice ppl