2019 MINI Cooper for Sale in Holtsville, NY

Their responses to my questions were prompt. The last one on Saturday the 22nd indicated the car was no longer available. Then I checked back yesterday evening (the 25th) and the car was listed as still available so I texted them to confirm. I'm now waiting for their sales department to confirm its availability.

Good

Very responsive

Very nice people.

Good customer service.

went to dealer after they told me the car was waiting and ready to look at. When I got to the dealer and waited 45 minutes they were not able to find the car advertised, yet they still continue to advertise the car... bait and switch?

Dealer contacted right away but never responded to my call or 3 emails I sent. I had to “reinquire” about the care to get a response. Then received a txt in the morning. I texted back and again no response. Finally in the evening got a response. Sales rep misquoted the price. Then when she went to check on my offer.... it “just sold this evening “

Dealer contacted me but didn't address the question about the vehicle.

car was sold but gave me a good deal on a new one

Sam at Freeport BMW was very attentive and worked hard to make sure all my questions and concerns were accommodated. He contacted me immediately and was pleasant. I went back and forth to many dealerships and took my time to find the best deal and car and kept going back to Freeport. I would definitely return there for my next purchase.

Very,Very professional......great experience and very helpful!!!

It Was Great

Best dealer and sells person I ever deal with

Great experience, no hassles, honestly to me this is they way all dealerships should be run.

Super nice people. Bought the car.

Nice salesman, helpful, very responsive

Carol was great. Made my wife and I feel like family the whole time we were there. Would definitely recommend the dealership. Great experience. P S love the car too.

Wonderful experience. Dealer responded right away and put me in touch with sales person (Fabrizio) who was really helpful.

They had a very friendly staff but when time came to execute, they added in $4500 in dealer junk fees, not including warranty or tax and registration. This was infuriating because I specifically asked about fees before going there. This seems to be a common NY used car tactic. They advertise a great price but then hammer you with fees. In NJ I've seen the average fees are closer to $1500 and when $2500, will include the warranty. I'm done with NY dealers.

Car need to detail and washed when they put it in the showroom, but Carlos was very helpful

Excellent customer services... Well treated. Dante, sales representative, was very helpful

kind

When in to buy a car that day i was all ready to go had all the prices worked out over the phone I walk in and no one helped me and finally the manager started to assist us and give me a price 4k over the original agreement and then walked away didnt have any answers to why the car cost 4k more then it did a day ago so I just walked out vary frustrated experience

Very polite and helpful

Very consistent with replying and great service

Jewell and Jessica were very helpful and contacted us the same day

From the time I walk in the dealership I was greeted in a pleasant manner by manager and staff. My sales person was professional ,courteous, knowledgeable, and helpful. Manager Johathan and sales representatives Carlo are helping to close the deal.

Easy to work with, a little rushed by salesman, but very nice people. Returned my deposit with a smile.

Very good

Love my new car. My Salesman was Fabrizio Reda and he was awesome. I am very pleased with my experience with Mini of Farfield County. Helpful, knowledgeable, kind, informative, patient and understanding. I am still pinching myself that I was able to get into this car. I would highly recommend Mini of Fairfield County and Fabrezio to anyone who is interested in a Mini.

Quick response

Great

Joy at MINI was a pleasure to deal with--super friendly and easy going. It didn't feel like a car dealership. There was an issue with the hybrid battery and they gave me a great loaner for a few days. Windshield wipers were covered under the 90-day warranty and she promtly sent me a check for replacements. I would recommend anyone to deal with her.

Francis contacted me within mins and stayed in contact... will be contacting him again soon

I wish I can give this dealership zero stars. They basically scam people and try to sell you a vehicle that you did not request. I drove two hours to see a car only to find out it was sold the day before. Im starting to question if the vehicle was ever there in the first place.VERY UNPROFESSIONAL AVOID AT ALL COST.

Dealer was straight forward and went above and beyond to assist with my purchase. They also stayed open late so that I could pick my car up.

Excellent. Fabrizio communicated efficiently. I have decided to go with an Elite for the big stereo. If he comes up with one I will definitely give him a shot!

Very poor experience when I made an offer for $1,800.00 less than asking price they laughed and said maybe if the car had 60-70k miles. I then sent them links to cars similar to it 2013 Audi S5 miles, specs etc, that were at my offer price. I was disappointed in how they handled their response and approach to me. I am in sales and it was very unprofessional and I won't be buying or recommending anyone to this dealership.

Provided info without pressure. Answered questions and offered test drive without nagging or oversell. Felt comfortable to move forward at this dealership.

Joy at MINI was a pleasure to deal with--super friendly and easy going. It didn't feel like a car dealership. There was an issue with the hybrid battery and they gave me a great loaner for a few days. Windshield wipers were covered under the 90-day warranty and she promtly sent me a check for replacements. I would recommend anyone to deal with her.

The car had a deposit on it but the dealership let me know and was going to contact me if the deal fell through.

Dealer was helpful and got me all the information I requested. The car was not for me, but I would definitely do business with this dealer in the future.

Great Customer Service

Dealer did not want to negotiate the priceof the car or my trade in value The car was sold before the salesman ever got back to me

Good, fast, service. competitive price. Overall painless experience.

Carol was great. Made my wife and I feel like family the whole time we were there. Would definitely recommend the dealership. Great experience. P S love the car too.

Wonderful experience. Dealer responded right away and put me in touch with sales person (Fabrizio) who was really helpful.

Great

Very good

Great

Very poor experience when I made an offer for $1,800.00 less than asking price they laughed and said maybe if the car had 60-70k miles. I then sent them links to cars similar to it 2013 Audi S5 miles, specs etc, that were at my offer price. I was disappointed in how they handled their response and approach to me. I am in sales and it was very unprofessional and I won't be buying or recommending anyone to this dealership.

Responsive and good follow up

Salesperson sent me some real pictures since the online pictures were stock photos. After a few texts back and forth in less than 24hrs they told me it was sold and they would let me know if the deal fell through. Have not heard from them since and I see the car is still listed on Car Gurus 7 days later.

Very responsive.

Prompt professional response.

No quote was provided via email, but they keep sending generic emails after multiple responses saying no quote was received.

The entire staff at Freeport BMW were, courteous and knowledgeable. The on-site experience was great. The car was clean and ready for my test drive. I would recommend this dealership to my family and friends.