Used 2019 Ford Fusion for Sale in Champaign, IL

Dealership was quick respond. Vehicle description was accurate. Car was clean and ready for test drive when I arrived. Sales person was very friendly and accommodating. Would highly recommend the dealership.

I bought the truck. Salesman was sharp. Had to wait around some for the 'closer" to organize the paperwork, (inter-state purchase) but small inconvenience for my perfect truck.

I ultimately decided upon a different vehicle. Uftring contacted and was very polite and courteous.

Would recommend to everyone!

Contacted me right away

Received two emails about availability, never a suggested time to see it despite the distance. Then told the vehicle was sold.

I scheduled a test drive, met with sales team manager and sales man Joe. All were fun and very engaging with me and my wife. Lots of conversation, felt like driving with family. Was only discouraged that used car was higher mileage and the plug in car was not charged upon arrival. Missed out on it’s battery power potential for test drive. Did not purchase car, but recommend at least a showroom visit, as staff was great to talk with. Thanks

This was my first experience with this dealership and I felt like customer service is what they're all about. I also never felt like they were trying to push me into anything.

Dealer very responsive, but we ended up looking at a different year vehicle.

Very responsive.

Contacted me a few times then let me know it sold

No sales pressure great experience

Very responsive

They were extremely straight forward regarding the condition of the truck even to the point they offered to put the truck up on the lift to visually inspect the undercarriage I don't believe there are too many more Dealers would do the same. Having driven over 7hrs to pick up this truck and experienced the professionalism I would feel confident to do the same without question.

Things went fine. Bryan was very helpful in making my purchase complete

Excellent customer service

Kenny and Dave. These guys are awesome. This is just the car Ive always wanted. I am endlessly grateful to have found it and they made the process easy.

quickly followed up via phone calls and offered alternatives to automobile that I inquired about. unfortunately I was unable to make the 3 hr trip and there was no follow-up after that.

Awesome experience and great people. Exactly as promised and no ridiculous up charges. Thanks Kevin and team!!

We purchased a Buick Envision from them. Everyone was helpful and very nice. We would purchase a vehicle from them again. Love my suv.

They responded but we couldn't work out a deal that would've gotten me that car. They are really nice people

Asked for VIN and pictures, didn’t get either. I received email telling me to call them. I don’t want to call them yet I want a VIN and more pictures. Then and only then will I call when I have all my info...annoying.

Poor to deal with from a distance Salesman didn’t return call on shipping and sold the car maybe ok to deal with at dealership but I would not recommend them for online sales

Super dealership - Anthony Davis helped me find this truck and swept me out the door with minimum of hassles! I used Better Banks and they gave me the most amazing financing that really put this package together.

Dealer made verbal contract with me ... I turned in all vehicle info to my bank and completed financing.... The day we agreed to pay down payment and finish deal... The dealer sold vehicle to local client. Beware if you are out of town buyer!!

Vehicle was not as advertised. Passenger side rear door was heavily damaged. Salesperson said management was aware but didn't tell him. Wasted a 70 mile trip for absolutely nothing but a bad joke. Avoid this dealership.

Great experience Professional friendly Car was as advertised

Full of it....They let me drive all the way out there,after speaking with them before I came.And they told me the vehicle I wanted was available.We even discussed an extimate of what my monthly payments might be.And when I got there they told me that the vehicle had just went to the auction for mechanical issues.

Good

The car was in bad shape. They were selling as is! They would not glue a weather stripping that was hanging, tighten a door that was loose, and many other things. Over priced.

They were suppose to send me pictures of the requested vehicle to my email but never did

Super great communication from this team!

Very good. Is it still available.

Again, I haven't been there yet and have only chatted with them via email exchange. They have been very cooperative.

It was great-the only thing that I was not 100% happy was the fact they would not let me bring the car home and drive it for a couple of days before I bought it--I know that some dealers do that because I have but all in all it was great-

He was professional and he answered my question.

Extremely helpful

very good dealer to work with

The team was knowledgeable and courteous. They listened to our goals associated with the purchase of a new car, and worked hard to meet them. We are very pleased overall with both the purchase and the dealership experience.

Smile reached out with a personal video and a follow-up email. Very good communication.

Overall a great car dealership. No one was pushy and I never felt like they were just trying to make a sale. Plus I loved the car I bought!

Excellent experience. Drove 5 hours to get this vehicle. The car was exactly like the dealership described and like the photos. Family dealership that takes great pride is satisfying the customer. Highly recommended.

I call this dealer, but because I have bad credit they ask for half of the price down payment, end up getting the same year vehicle for 3000 down Maybe they don't want to sale or make money

Open honest, just did purchase the vehicle. Had a few problems that I didn’t want to deal with.

Followed up within hours..Many thanks for the prompt response..

What an amazing overall experience! Troy was great at working with me and answering all my questions. He got me a great deal on my trade in and a great price on my new car. They were well worth the hour drive!

Excellent. Highly recommend

They have answered every inquiry I’ve had without being pushy. Highly recommend them.

I didn't actual purchase the vehicle that Bob Ridings contacted me on, but I had no issues with the experience. Pleasant, informative, but just didn't work ok.

Very helpful

Professional, responsive, creative, helpful, flexible

Very good sales

The car was already sold however they contacted me within minutes of contacting then.

They were very helpful in getting my first car .

It was a good experience in so far it was all virtual. Not really an experience until its in person, most importantly, the service after the sale.

the truck that was advertised could not be sold since it had some mechanical problem that they had not found before posting. Would have been nice to know that it wasn't being sold BEFORE they posted it for sale. They did contact about the truck, but did not seem to know that it "wasn't available", almost making a trip for nothing. They did their best to get a hold of me before making the drive. They were very nice on the phone, staff was attentive.

Very personable response to questions.