2018 Volkswagen Jetta for Sale in Janesville, WI

I havent visited this facility as of yet.but I've had interactions online and it was good. Thank you

Didn't buy anything but Dave was very professional

The dealership is responding to my email inquiries but for some reason not actually answering my questions. I want to go see this vehicle but I'm going to be driving over 2.5 hours to get there; I want to make sure the truck pictured is the truck I will get to see.

Salesman was helpful and accommodating. Manager is tough to work with. Immediately realized that we would not be able to come to an agreement. manager wasted our time and had us jumping through hoops just so he would consider lowering the price, not worth it. You need to tend to the customer, not the other way around. we decided to spend our money elsewhere and got a much better vehicle.

Got back to me very quickly and answered all my questions.

Yes Ana at Gurnee VW has been wonderful, helpful.

Good at communication, listing and follow ups! One of the dealer where I would have loved to buy the car but unfortunately they didn’t have the type of car I was looking for! They tried to communicate with me based on what they have, which I would appreciate! The internet sales team is really good at customer communication and service.

I bought my car here after looking for about 3 months. They had a color that both the wife and I liked. I bought a 2015 golf sportwagen tdi that was cpo. I considered it a fair price, they made a little money but they have overhead. It's a nice dealership that supplies jobs.

In first contact very helpful and explained the process. But when I asked about the lowest price they posted on CarGurus, I never heard back. They should at least respond and explain why they increased the price.

Excellent!

They contact me right away,...I have not had time to go and see the suv yet,....but they answered me very well my fist questions.

Was very friendly and helpful. Although I did not qualify this time, it was explained to me when I should consider car shopping again.

We were contacted soon after we expressed interest in the car, but we wound up not going out to the dealership. We found a better deal at another dealer on a different model car.

They responded however I had already purchased a vehicle

They took care of me very professional

Great service! Very helpful

The dealer was very responsive to my inquiry! Juan's responses were very timely, I prefered email to communicate. There was misinformation given to me, but in the end we made a deal, but not on original car. Faddie closed the deal.

Very good follow up. Professional.

It was great

At first glance, the outside of the dealership isn’t that impressive but the second you walk into the building it’s very nice and clean on the inside. Employees are nice and very helpful. The car I was purchasing was the actual price when I got there and not just some bait price to get people to come in. No hidden fees when it was time for the paperwork. Overall, I was pleased with everything!

These guys were amazing! I would buy from them again and I have recommended them to friends.

Car was already sold but still on the Car Gurus. Please update online inventory.

They advertise on their website that you can do online shopping. But it's just a bait and switch. They see if I can physically go in and meet them. In my opinion that would probably only need to be done if you wanted to raise the price of what they're offering. So it was a big waste of time for me.

Got the car I wanted. No hassle, reasonably priced. Staff courteous and easy to work with

Friendly and helpful.

Dealer did respond

Responded to questions very fast

They reached out quick, although I was too late. Someone beat me to the sale. To the victor goes the spoils! Onward with my search of a 2015 white Golf TDI SEL!!!

Very attentive

Good experience but the car did not have the options I wanted.

Very helpful staff all the way from when I first walk in through the whole process of of buying my vehicle and always very corteous and explained everything very well . Could definitely recommend anyone to do business with this dealer ,thank you so much.

They were very responsive

Great service

Prompt response

Amazing experience, also very friendly , not pushy what so ever and also very fast paced.

I was impressed with every aspect of this dealership and salesman Jeff!! Would definitely recommend them even though it was a 2 hr drive!!

Great follow up. Knowledgeable. Courteous.

Salesman spread thin but overall great experience. Got what I paid for with no surprises.

Very courteous and helpful

Had a great experience at this dealership. The sales person I worked with helped me stay within budget without being pushy. Very helpful staff!

Excellent service!

Very helpful let me know how and what to do for the car

Very straightforward and fast reply

My sales man was very polite, helpful and understanding. What they told me over the phone was exactly how it was when I got there. Quick process. Thanks guys. I would definitely recommend buying from Metro Ford.

The staff at Metro Ford were very good , and treated us well . Juan ,Tre , Marvin Thanks again . Greg and Meledie

The dealer tried to overprice the car, and tried to use comps for other cars of the same sort. But when I confronted them with the price they bought it for which was 18.5k...and how they added 4.1k to that for a sale price, then told me 25.5k out the door, their only retort was how it compares to other cars. Had I not done research,I would’ve fallen for the price gouge....trust I understand the dealership has to make money, but 7k is a bit much. I’ll pass on Arlington Acura any day.

Giving them 2 stars because they contacted me quick. Told me the car I had left an appointment I was interested on was not there. I left the appointment just couple hours before.

I contacted dealer with what I had to offer, it was a fair deal based on 3 sources I talked to, and they said no way. I will find a different dealer who is willing to work with me on a 3 yr old car.

Contacted right away, on top of things

They are nice but they don't have what I'm looking for

very helpful

Good experience, got a great deal. Only complaint is process takes longer to purchase through Avis and use third party financing company. But overall very happy with our purchase. I have already recommended to another person.

Great

no social distancing. no PPE on any of the staff or sales personnel. families with young children running around freely inside the building—all in violation of the governors order. had clearly indicated prior to the appointment that i wanted to know the trade in value of my car. they were unwilling to do this unless I would commit to the sale and sit in an unprotected area (sales persons desk)

They are Great with following up with you. They stay connected.

Hey , I can say good stuff for this guys . I come to get Mustang from them , they want to sell to me , only stuff what I didn’t like is they contact 13 times lenders for money and I just say don’t contact more of 3, but they want to sell me car . Car has 2 issues what they told me they will fix and I return back couple days after that and they solve problem . From all of that I can say they know what they do and thank for business.

They were very persistent and pleasant even after the car I wanted sold. They still tried to be of assistance