2018 Volkswagen GTI 2.0T SE 4-Door FWD for Sale Nationwide

Really good service

My experience with this dealership went well. They were very courteous and professional. I would recommend this dealership to everyone.

We communicated through text. The Sales person responded quickly and answered all my questions.

They were very helpfull

Very poor experience. Will not sell to non fleet truck buyers at advertised price. Why did they not put in original post? Dealers bait and switch tactic to sell at higher price failed.

very professional

Five star experience! Justin in sales and Brian in finance were down to earth people. Absolutely no pressure. Unbelievably knowledgeable! Made my car buying experience the best I've had! Would recommend Franklin Boucher hands down 100 percent!

The car was sold unfortunately but they still contacted me and offer other cars. Seems like a really good dealer to do business with.

They were very attentive, and courteous. However they do not move much on their pricing. If they would have I would have bought the car immediately because of the way they treated me. Great people.

Responded the next day and great service. They gave me a solid deal for my second car.

Didn’t get to drive a car, but was very helpful.

Quick reply to our inquiry and very pleasant sales person.

Very poor customer service! More concerned about the sale and making money than making sure they sale quality used cars. Had an issue discovered the next day after purchase and they refused to fix it. Now I'm out of $600!!! Not fair!!! Avoid this rip off place!!!

Straight forward salesmen. The price you see is the price you're getting, there is no trying haggle the price. So if you're looking to knock down the price, this isn't the dealership. Lol. Overall a good experience. Answered all and any questions I had.

Buying a car has NEVER been so easy! I LOVE my new Jeep!

They contacted me and want to work with me. I didn’t buy a car from them yet but when I’m ready they will be the first place I call! Very nice.

Great follow up and courtesy

Their offer on my clean 2013 Chevy Equinox was about 1/2 of the KBB value. What an insult!

Dealer was very unresponsive. Submitted online inquires with basic questions about truck. Received what appeared to be automated responses which did not address my questions. Responded to "automated" emails received asking specific information on truck with no response from dealership. Was very interested in vehicle and frustrated they never responded adequately. Would have thought with state of the world, they would have wanted to pursue sale. Very disappointing

Wouldn’t give much in my trade in so I left the deal at that. They called me quickly and was polite I just couldn’t do a low ball trade deal that’s all.

It is not a good place to get anyone much to help over the phone the manager is the only person I could get to respond by email the very few times zi got someone to respond they wanted because I'm 2 hour drive I sent pictures to get a soft estimate on my car so I sent pictures 3 days later still no response but I did receive digital brochures wanting me to buy from them in the end I bought from another dealer maybe your experience will be better than mine was

Responded with automated/generic emails only

Immediately responsive dealership.

They responded, but never provided me with the additional photos I requested. Just sent me lots of scripted emails.

Although did not purchase. Good experience with dealer and sales rep

Bad experience wheni spoke on the phone i asked if they can lower the price a bit sales guy told me it will work with me for couple hundred i told i am coming 175 miles way for it so i had a print ad luckily with me when there price was change overnight to to $15491 from 13221 manager was bad not honest dealer not only didnd lower my price but was trying to wast my time anyway they could

Salesman was responsive initially, then tried to sell me on a Honda (I was looking at other brands and Honda). When it returned to do a last test drive and buy, I booked an appointment in advance and let him know precisely the two cars I wanted to see, and he was responsive. I drove 45 minutes to get there, ready to purchase, and he told me ONLY THEN that the car had sold two days earlier.

The one time I went 4 ppl were out but 1 finally came over to help me the next 2 times nobody came out(and it was a nice day) and the sales ppl only want u to talk to them yet they are busy with someone else. Then the guy was passive pushy. Over the phone, one guy said he didn’t know anything about the car type I want to buy and spent the wntire call trying to sell me other cars. It was annoying and not helpful, so now I’m looking at dealers out of town.

HIGHLY RECCOMMEND THIS DEALER! Everything was fast, smooth, and they delivered my car looking brand new!

Very good prices

Salesman less than helpful. Kind of rude. Left paperwork up to me to complete.

They followed up promptly

Andrew was excellent, very helpful, listened to what we were looking for and was very knowledgeable about the available cars, and very professional. He did not try to push anything on us. Very positive experience!

answered my questions

Everyone was very nice, courteous, and very helpful. I never felt that I was being pushed or rushed. They valued me. I wasn’t just another number. An there was no hard sales pitch or sell to deal with.

Great communication

Quick response to my email. No pressure sales rep, said come on down and take it for a spin! The car I was interested in will sell itself. Quality inventory and my first impression was quality people working at this dealership. Thank You

There was a prompt response by a sale rep.

Great team of people

I wanted to fly out and buy the car, I asked the salesman if the heads have been fixed. It's a known issue that z06 have valve problems. He told me they were not going to tear a car down just to tell me if they've been fixed. The seller should atleast have a little knowledge on what they're selling, you do not have to tear a car apart to see if the heads were fixed.

Great Services

Good communication