Used 2018 Ford Expedition MAX Limited 4WD for Sale in Hartford, CT

Excellent

They where AWESOME!! They are friendly/car has accurate mileage cars/clean ready for my test drive. Great experience. Brought two cars that day.

Sale person (Teagan) were very nice, professional. Very helpful and friendly!!

Didn’t like the experience at all!!!!!! Still waiting on my car 2 weeks already but Johnny has been hand to hand with me and I really appreciate that he took my case cause The car seller that I had before 🙄🤦🏻‍♀️ other than that just has been headaches

Great, no issues

Quick response to my inquiry. The car I test drove was a cute car, but the cost was too high for the damage I saw. Customer service was ok but not great. The salesperson definitely had patience when I checked out 3 cars but smoked in front of my husband who has asthma. What you see is what you get kind of place.

They were courteous to get back to me!

Sales person not personable. Brought vehicle from back lot to us and just left it running and said spend as much time as want to look at it. He just walked away and did not offer a test ride or answer any questions. Car was so filthy inside I would not even sit in it.

Nice people, dealer need alike but more of organization,feels too crowd,but service is good

Henry attended me right away without an appointment. The price was right butttt the car was not in any condition to be sold very dirty on the inside, bald tires and no air conditioning. He said they will fix air conditioner after I buy the car and just change the back 2 tires. No chance clean the car change tires and fix air conditioner first. Car had a big sign that says sold as is.

Very professional and knowledgeable

Amy was my sales person, and she was great. Very eager to help sales people in general at Better Way. I drove the silver Mini Cooper Countyman, excellent condition and priced just right. The only reason I didn’t buy there is because I found a lower mileage Mini Paceman in the color I wanted elsewhere.

Responded in timely manner

The car dealer was very rude. He also takes a long time to get back to you and never gives you a straight answer. But the cars itself and prices are good.

Great immediate response

Rapid response and very courteous.

the staff was friendly and accommodating and i would recommend the dealership....

Contacted immediately, and were very helpful. The car they had didn’t have the specific specs I needed, and they didn’t try to sell me a car I didn’t want. I liked that!

Very professional

I did call them up, schedule an appointment and when I got there the car was not available, they said the car was being used by their fleet department, find it unprofessional scheduling a car 2 hrs prior to drive there and than the car not being there. Also, trying to negotiate, the lowest they were willing to negotiate was $300 on a $36000 car, overall, nothing to special from such a big BMW dealer

Kelly my salesman was great. The deal was just not right for me

The dealership was very professional and helpful. I would gladly do business with them again, and refer friends and colleagues.

Very easy process and they were so helpful!

Great experience ,very calm and professional . Made a great deal and took truck home the same day !!!!

This truck was spotless!! Was no pressure which was what we were looking for and so they got us in the payment we wanted and we got the best service anyone could ask for! Thank you William!! This Truck will stay with this family for a very long time! I'll recommend Friends and Family to come get there next vehicle from here!

I like their approach - they work on the cars and fix them up before they list them, rather than the "as is" approach of some other dealers, who wait to see what you find, or just do a cosmetic patch job. They also offer a warranty. I decided against the Ranger as a model, but would definitely do business with these folks should the "right" truck appear, which is saying something, as they are an hour drive from my home.

quick response

We purchased the vehicle from the dealership and they were very accommodating and helpful

Very responsive and respectful

Good experience overall. Purchased a 2017 BMW 3x.

Great experience! The sales team was amazing. Made you feel comfortable and relaxed. Didn't end up buying the Passat, but a Tiguan instead.

Quick response

Responded to inquires.

sales rep tended to seem to have an attitude when I asked questions. Told me it would take 20 business day to be able to pick up the car after I had already put a down payment on it, the next day the sales rep told me the car been hit and totaled over night.

Willie was busy when I got there,went looked at other rav4 in lot,came in he brought us to the bay,car was up on lift?finally sat down went over price got mgmt to come over,asked him 5 times if he would counter offer,he refused...

Attentive and professional No pressure

Quick response

Responded to inquires.

Dealer was very helpful

Contacted me quickly

I’m a returning customer. I’m hoping my relationship with Hoffman Ford is a continuous. Always a pleasure!

I did receive a response to acknowledging request. I unfortunately found out via cargurus (Not the dealer) that the vehicle I was interested in was sold. The dealer did reach out over a week later to ask if I was interested in anything else.

Pat and Bill were incredibly helpful. Could not have made the process any simpler. Will 100% be going back to them in the future.

My daughter, son and I had a positive experience at Colonial Ford. The staff there were very friendly, professional and accommodating, The vehicle was as described via the internet and over the phone. Upon arrival the car was clean, sanitized and ready for our test drive. I would recommend Colonial Ford to my friends and family.

They contacted me quickly and answered my questions. And also made a follow up call. I haven’t made it there to test drive yet but plan to soon.

Great customer service

Car listed never actually existed, they post "examples" of the cars they might get later to get you to come in. Once you're in they want a deposit to find you your car, weeks later nada. The good side to them is the staffs communication, you will get very regular updates, even if those updates are just a constant flow of 'nothing yet'.

Good service

I received quick response from the dealer

the dealership responded in a timely manner. the sales person I talked to was very knowledgable about Subarus.

Very prompt in responding and professional!!!

Car City staff were easy to work with, provided repeat test drive opportunities, answered my questions without hesitation or excuses, zero pressure with no hard selling. I purchased a great car at a great price. Both Gus and Wally, my sales person, were professional, friendly, and a pleasure to work with.

Not responsive, They held my car for 8 days after I bought it. I drive it for one day and the check engine light came on. It was supposed to be an one day Job and they had it for three days. To make matters worse, I got it back with a dent. I don’t not recommend this place of you are a hard working person and have dignity where you spend your money.

Good people honest

Dealer told that the car was sold but it is still on the website

Good

Service was fine but took a while. Car was damaged when it was brought up for us to look at it. Major damaged to the passenger side rear bumper and passenger side rear taillight. This was not described in the details of the car, so it was a waste of a trip.