2017 Acura ILX FWD with Premium Package for Sale in Los Angeles, CA

They didn’t have the car an put ad in internet

Never got the MSRP I asked for. The person whom I sent the email inquiry to responded back a fwe days later asking if her assistant got back to me??? I responded "NO" Since then, I never heard from them again.

Billy Kwan and Perry Dong are so knowledgeable that makes the purchase process very smooth. Of cause the dealership offered a great discount on my GLC 350e.

Professional and polite

very friendly but they didn't have time to show me all the car functions,and l had to wait long time for them to removed the stickers and "wash" the car and l did not see a diference,it wasn't vacuumed and l still see glue from the stickers on windows...

Honest and responsive

Called to buy car and they disclosed nearly $3500 in “accessory package” fees that are non-negotiable. What a joke.

"See and drive" says in the description. Drove 3 hours to see the car just to find out I can't test drive the car for "low mileage" reason. thats completely bs because I can test drive a brand new car at any dealership with 0 mileage on it but i can't test drive a car because it is low mileage? and plus their accessories fee is nearly 4,000 dollars!

Professional!

I had a great experience with them all of there cars are in great conditions.

My sales person, David Bakhtamian, was very knowledgeable/helpful/professional. I handed him a difficult job; to obtain commercial plates/registration for the Prius I was interested in, considering a 20% down payment, $400/month for 48 months and a fair credit score. David tried really hard but Toyota finance wanted much more than I could offer. Yes, I would recommend this dealership and David.

Good

They help you with what you are looking for and never give up on helping you get your car.

Very friendly and attentive, helpful made appointment right away with a reminder and followup

Excellent!! Great communication. Answered all my questions and bought the car . No back and forth trying to add items.. very nice and really appreciated the great experience

Good

Haven’t been to the dealer however they are in contact and helping me locate the car we are looking for

They never responded to my inquiry. They replied that they would respond to my inquiry but never did. I even inquired the second time and crickets. I guess they are too busy to bother with me. Move on to another dealer if you are looking for a car.

Very prompt and friendly.

Great experience and amazing car! Jorge and Z were exceptional to work with. This was my second auto purchase from them andI look forward to being a life long customer.

Blake was nice...some concerns regarding the lack of social distancing and several people without mask. The communication regarding the price of the vehicle changed several times and appraisal process is not good at all.

He was nice. Do too the high winds the car was a little dirty.

A great & smooth experience From the very 1st step! phone/text conversations were informative, all my questions We’re answered and They were very helpful & understanding. I was very pleased with Isaac & the management team. They helped me in getting all the key points in a vehicle while staying within my budget. Thank for helping me get my 2016 Nissan Pathfinder! I’m beyond pleased...

Fast response, excellent service, I love the car!

They were great

Helpful..invited me to come out..i wanted to pay a lower price but needed assurance i would get that price if I traveled

Yes, a representative named Serene, replied to my interest email. I did visit the dealership the same day and spoke with a sales representative, who only identified himself as Mike. Mike insisted he pre-qualify me by running my credit to make sure I could afford his used vehicle before I could test drive it. I smiled and just walked away. The encounter last less than 3 minutes. If anyone chooses to visit that dealership I recommend they avoid a salesman named Mike.