Used 2016 Subaru Outback 2.5i for Sale in Springfield, MA

I was contacted via text a few times, asked to send the vehicle I was interested in. Never heard back. I am thinking is best to go in person

Henry attended me right away without an appointment. The price was right butttt the car was not in any condition to be sold very dirty on the inside, bald tires and no air conditioning. He said they will fix air conditioner after I buy the car and just change the back 2 tires. No chance clean the car change tires and fix air conditioner first. Car had a big sign that says sold as is.

Very professional and knowledgeable

Friendly, personalized service. They were honest and transparent every step of the way and answered all my questions. The salesman spent time making sure I was familiar with all of the car's features and how they worked, and that this was the car I would be happy with. I would definitely do business with them again.

They took the time to show me all the options. Very informative

Responded quickly, very nice and wanted to make a sale. I was disappointed because the car I called about was “already gone” and they said they others just like it. They presented me with a car with over double the mileage and 2 levels lesser package for the same price. When I asked if they could do anything with the price they said they could drop it only a couple hundred. At this point it wasn’t worth my time. It felt like a bait and switch.

Amy was my sales person, and she was great. Very eager to help sales people in general at Better Way. I drove the silver Mini Cooper Countyman, excellent condition and priced just right. The only reason I didn’t buy there is because I found a lower mileage Mini Paceman in the color I wanted elsewhere.

Responded in timely manner

The car dealer was very rude. He also takes a long time to get back to you and never gives you a straight answer. But the cars itself and prices are good.

The dealer I spoke to was unclear regarding whether "Blind Spot Detection" could be added to the vehicle under my consideration

Nate was honest and a stand up guy. Offered me top dollar for my trade. In the end I didn’t buy, but the dealership was solid.

I did not use this dealer as I found something elsewhere but they were very responsive

Quick response, easy covid friendly test drive and nice real-time staff.

Courteous and very responsive.

I had a great experience. I changed my mind in the middle of the process and everyone there was super accommodating and just wanted me to find the car I loved. And I did! Couldn't be happier. Thanks Lou!