2016 Mercedes-Benz CLS-Class for Sale in Phoenix, AZ

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2015 Mercedes-Benz CLS-Class CLS 400 Used Cars in Scottsdale, AZ 85257

Fair Deal
$1,240 BELOW
CarGurus IMV of $40,240

Price: $39,000

Mileage: 35,158

Location: Scottsdale, AZ 85257

Average time on market: 32 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Black Description: Used 2015 Mercedes-Benz CLS-Class CLS 400 for sale - $39,000, 35,158 miles with Premium 1 Package, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
Avg. Dealer Rating: (127 reviews) "I purchased a used Audi A7 from Benz and Beemer (BB) in December 2017 after finding the car on the web via cargurus.com. THE GOOD BB contacted me very quickly after I submitted my interest in the car via cargurus. The assigned salesperson (Matt Maurer) sent me a personalized video of the car and quickly followed up with some extra pictures I asked for. They had a very easy online way to reserve the car, and were able to handle the entire transaction remotely. They overnighted me the paperwork with another overnight envelope to return everything. Since I was paying cash, I was able to wire them the $$$ and quickly complete the transaction. They also handled the shipment of the car to me (their location is Scottsdale, AZ and I am in KY). Maggi, who handles their shipping was a pleasure to deal with, and worked hard to get my car to me when I needed it (after the issues I describe below were resolved). Further, she was the only one to follow up with me to ensure I received the car and that all was well. Lastly, the trucking company used was very professional and communicative, and got the car to me ahead of schedule. THE BAD The car was advertised and shown with black rims, and it was only after I brought them up in conversation that I was told they would be another $1.2K. When I complained, they told me about their ‘fine print’ that says they can advertise and show options that aren’t included in the advertised price. But the thing is, when you review all the pics of the car they provided, the blackened rims were the subject of 8 total “selfies” (i.e. nothing but close up’s of the black rims). That seems excessive coverage for something not included in the advertised price. They also added another $800+ for window tinting, but after I complained, it was reduced to a little over $200. Once I wired the money to them, all proactive contact and attentiveness stopped. Answers to questions I sent in to Matt were at first delayed with him telling me they were very busy, and then he stopped replying to my queries altogether. I began calling BB’s main line and asking for another contact I met (Floyd) who was helpful, but eventually he stopped responding to me too about basic requests, such as a document showing me all features and options on the car I purchased. With respect to the shipping of the car, Matt told me they were waiting for a shipper and when I contacted him about the delay in shipping, he told me they were still waiting for a shipper to take the car. However, I called into the front desk and discovered the car was never put on the ‘ship list’. I’m not sure if I’d still be waiting had I not called in and pushed the matter. Once I got in touch with Maggi, things went very well. A small thing: I had asked them to remove their company sticker from the back of the vehicle, but they didn’t do it. I’ll have to find someone to remove it myself. BB put on a pretense of customer-centric attention with various system- generated emails from sales managers and others in the dealership that thank you for your business and ask if there’s anything they can do to help you. I responded to a number of them with questions and issues but never heard back. I can’t say whether the car was detailed before being shipped to me, but given that the passenger back seat had several decent patches of dried mud on it, I’m guessing not or that it wasn’t done with an eye towards detail. Perhaps the most disturbing thing is that my local mechanic showed me where the car evidently had body work done that was not disclosed by BB or the Carfax. How much damage was done to the car and fixed, I don’t know. CONCLUSION BB started off really well, but its customer service went downhill fast after they got my $$$ for the car. Perhaps in-person dealings are different, but I can say that I would not recommend them for remote purchases based on my after-the-sale experience, which was quite bad. "
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2015 Mercedes-Benz CLS-Class CLS 400 Used Cars in Peoria, AZ 85382

Fair Deal
$1,377 ABOVE
CarGurus IMV of $44,604

Price: $45,981

Mileage: 25,009

Location: Peoria, AZ 85382

Average time on market: 32 days Certified Pre-Owned: Yes Transmission: Automatic Color: Designo Diamond White Description: Used 2015 Mercedes-Benz CLS-Class CLS 400 for sale - $45,981, 25,009 miles with Premium 1 Package, Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System
Avg. Dealer Rating: (19 reviews) "great"
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Used Mercedes-Benz CLS-Class By Year

Vehicle Deals Starting Price Total Available
2018 Mercedes-Benz CLS-Class - $80,445 275 listings
2017 Mercedes-Benz CLS-Class - $59,900 86 listings
2016 Mercedes-Benz CLS-Class 8 Great Deals $41,991 100 listings
2015 Mercedes-Benz CLS-Class 11 Great Deals $33,999 220 listings
2014 Mercedes-Benz CLS-Class 18 Great Deals $25,998 610 listings
2013 Mercedes-Benz CLS-Class - $23,990 140 listings
2012 Mercedes-Benz CLS-Class 1 Great Deal $19,991 168 listings
2009 Mercedes-Benz CLS-Class 1 Great Deal $9,499 71 listings
2008 Mercedes-Benz CLS-Class 2 Great Deals $7,995 106 listings
2007 Mercedes-Benz CLS-Class 5 Great Deals $7,995 140 listings