2014 Subaru Impreza 2.0i Sport Limited Hatchback for Sale in Los Angeles, CA

Very professional

Very good

I had a terrific experience purchasing this Q5. Joe, the internet manager went above and beyond. He even drove the car to Burbank to pick me up at the airport. The staff at the dealership was friendly and got me in and out in a matter of an hour. Thanks for a great buying experience. I highly recommend them.

Worked out a good deal. If you know what you want and are confident in your credit then they’ll get you a good payment. Customer service was great as well. Employee named Razi was a great help.

Horrible experience. Travelled almost an hour to find out the car had been sold three days earlier - which they didn’t tell me when I called about this specific Tahoe. Very disappointing.

Salesman Sr. Tomas Bautista took care of me and my family well. Give me a good deal, gave me the options, advise and my space to think it. The Manager was really polite. Yes I recommend this place anytime for a good experience in purchasing a vehicle. Thank you Mr. Bautista and Team Covina Chevy!

Salesman made it a pleasant transaction.

Did not seem genuine in communication, email's seemed predatory. I called and could not get thru, and they mislead about pricing..

Yes he was and I am very pleased with his help and attitude

I had a really bad experience with the sales guy the cost for that car was $19496.00 and he told me that the monthly payments will be $500 for 60 months l will be paying for that used car $30000.00 and l told that guy that l decided not to get it and he follow me to the parking lot to force me to get the car because he don’t want to loose the sale so finally l left,l don’t recommend this dealer especially to the Hispanic customers.

The price listed is the price. They don't budge to make a deal, although if you wait you will see they will drop prices on their own, just don't ask them to drop it further. It will be no. I've gotten calls and text to do a deal, I am prequalified, and only ask to drop within a price range, they could have gotten creative if they wanted to really make the sale. I would have accepted a deal if it was just 600.00 less. But they didn't bother to counter, good luck.

Never coming back. Beware of advertised price, dealer will add about $5k for dealer installed features that you don't ever want or need on top of that (mentioned in small fine print). Bait and switch game.

Thanks for great communication and smooth sale transaction.

Good buying experience overall, not perfect, but pretty good. Seem like good people. Bought from out of state.

You couldn't ask for any better

Thank you Armen! He made car buying easy. Quick response, clean car, easy transaction. And he brought the car to us! Thank you so much

This dealership says that only attends by scheduled appointment so we scheduled to see and ready to buy the car and when we got there the seller had sold the car for a walk in. Even though we were on our way. Waste of our time.

Accurate and friendly.

The guys were were very friendly and easy going, no pressure. I bought the car, was slightly disappointed they would not budge at all on the price, but I felt the price was very good as it was & the car was in basically superb condition for being 16 years old, almost ZERO body dings or scratches, few other minor flaws I am getting fixed. Overall, VERY satisfied.

Salesman used a few pushy tactics like saying lots of people were calling for the car and that it was way under market value but other than that the associate was really cool and straightforward. Cars are sold as is-mine had a damaged tire and a few chips in the windshield which he said were things they would't fix, overall good experience tho

Quick response, a good contact for near future evaluation! Thanks

Very profesional and conscientious. We arrived early and took care of us right away. Salesman Kevin was terrific!

Heard back once from Elmeera their fleet manager. She stated she would work on the numbers for the vehicle purchase/lease and get back to me. Until now I have not heard back from her (it's been about two weeks); so I did what any other person would do; I moved on and went with a Mercedes Benz instead of a Lexus. Terrible customer service experience, that's too bad.

Janet was awesome

A very pleasant experience, they were cordial and nice and very accommodating. I would recommend them to anyone!

Yes I purchased the car. Had the car Out front and ready for me to test drive when I arrived. Offer a nice cold water. Not pushy very nice. Would go there again if I need another car.

Up front & competitive pricing, knowledgeable & respectful salespeople. We almost purchased a vehicle here but decided on a new one from the dealership.

Good and thourough

I had two encounters With BH Auto Brokers. I called them and asked if the care was still on the lot but it had been sold two days earlier, lucky person). After the weekend I received a phone call regarding the car and they were very nice.

very straight forward and accurate information. fair transaction with no pressure.

Great dealership and people. Thanks

Car Castle had a good team and we had overall good experience, our salesman was easy to work with. We bought the truck.

Horrible customer service. No ones there to help you. They post one price and then say there’s an additional 10k for lift and tires. I contacted mark and he told me on price i drive 2 hours to look at the truck then when i got there Alex helped me and told me if i look all the way in the bottom in the fine print there’s a clause that states the additional charge. They are scammers. Good thing i Walked away later i found out thAt the truck had an accident, which they never mentioned.

They were very prompt with a response and very helpful concerning information.

Prompt

Very nice people to work with. I drove 200 miles to buy a truck from them and they were very helpful before I made the drive and once I got there everything went very smoothly.

It went fine. He was very polite

Poor assistance. Would not return my question over text/ emails. Insisted on taking over phone.

Excellent customer service. Quick responses and well informed. They went above and beyond to work out the best deal they could.

As worst reviews note, cars are not ready when you go, and dealer adds on $5k fees to listed price. Our car was mid detailing and trashed inside on our visit and no one would tell us what the add on fees would be. We left with agreement they would let us know when detailing was done so I could have our inspector look at it, they called instead to inform us the time of our next appointment. We never went back.

Alejandro help me out. I appreciate it

The saleman was nice; however, dealer installed service charge ($4400) on top of listing price is too much!

I emailed the dealer a screen shot of CarGurus website showing the Invoice, Good Deal, and Great Deal prices and nicely told them I would buy the car today if I can get the Great Price with no extra add-ons. They emailed me back an offer just $100 over the Great Price and even sent me a Price Sheet showing no extra fees. That was the easiest way I ever bought a car.

Wonderful experience. Everyone was very helpful. We bought the car.

Good

If only all used car dealers had the honesty and decency of these guys! They shoot straight and pull no punches. They have no hidden add on fees. If only Hollywood and Washington had their integrity and honesty our country might truly be that shinning city on a hill once more. Very impressive

five star service fantastic

Great customer service

Ibwas contact as expected and awesome experince thanks

Rude, pushy and wanted to add $3,000 in "dealer" fees which included a paint warranty and GPS. A car advertised for $8,000 turned out to be $11,000. I found the exact same model at another dealer and only paid tax and license. I will never return here.

Dealership had a lot of cars but the one we were interested in was dirty inside and we couldn’t test drive it because the tank was completely empty. We called ahead to let them know we were coming to test drive that car and they did not bother to look it over or pull it out and have it ready for us. Turns out the fuel door was broken, thus the empty gas tank. Although this was a dealership, they seem more like a cheesy generic used car lot. Waste of time!

They are very professional

Very poor. They could not show me the vehicle because it was being reconditioned. They would not quote an asking price. They promised to call me when the reconditioning was complete. They did not call.

I contacted them about the limited edition S209 sti. They got back to me fast and gave me a lot of information so they were really helpful. The only reason I gave them 4/5 stars is they want over 40,000 more than the msrp which is 66,000 to begin with. Considering I'm a cash buyer at 65,000 with this covid crisis going on I thought they would take it but they are firm on their 105,000+ asking price. Too bad we couldn't make a deal.