2011 Honda Civic EX for Sale in Illinois

Good customer service.

Purely a bait & switch dealer, their "best price" was $1,000 higher than your listing. I questioned why it was $1K higher and they said the car is popular- when are you coming in for a test drive? I told them "Sorry, no deal". I don't know who runs their quotes, but I can get a car from any dealer at the MSRP price.

undisclosed fees for interior warranty that they did not mentioned till signing all papers, unpleasant business manager who handles financing matters who was about to kick me out of his office. I would give them 0 customer service. I would not buy again form them or refer any friend. $500 hidden charge!!!!!!!

Got a great deal on the car but unfortunately the dealership was very unprofessional. The saleswoman I worked with used very childish verbiage when texting me about car. When I actually purchased the car, there was only 50 miles worth of gas to drive.

Helpfull

Scheduled a test drive of the car. When I arrived at the dealership, they said it was traded for another vehicle from another dealership. They did not let me know before I arrived at the dealership that the vehicle was no longer available.

It was quite cold the evening my brother & I went to see the car. I called ahead to say we were on our way. Jim, the co-owner, had the ready & warmed up for us. Bought the car! Everything went smoothly. Good experience.

This dealer was excellent. They were efficient, their communication was awesome, and they are very knowledgeable. I don’t have the best credit on the planet and they were able to get the job done fast. I would buy from them again. Also, they were very personable and I felt no pressure and at ease with the process, which, buying a car, can be stressful. Thank you 355 North Auto! I love the car!

Nice people