2009 Toyota 4Runner SR5 V6 4WD for Sale in Houston, TX

The car was not ready to sell. Had to wait an hour while the mechanic checked it out. We finally left to go eat. They emailed me an hour later no call. Within that time we gave up

It was an awesome experience. No hastles, and they looked at my pre- approval and actually beat the APR by cutting it in half. Will definitly shop here for future vehicles.

There was a discrepancy between the price listed on CarGurus and the price at the dealership. Once brought to the attention of the GM, I was able to get the price listed on CarGurus. I'm very disappointed that I had to go to the level of getting the GM involved. The salesman and the finance manager were being very deceptive. Be careful to get copies of ALL the paperwork you sign during negotiations!

I love this car it allows me to be where I need to be with out breaking the speed limit.

Very helpful

Got back with me right away.

Great

Got the original “hey I see you’re interested in...” text. Asked for stock numbers. I replied and never heard back. Sales manager emailed me a week later asking if I was happy. Told him I never heard back. Still haven’t heard back from him.

Nice people

Christopher Holyfield contacted me. He told me the car was available. I drove down to the dealership and everyone at the dealership was very friendly and professional. Great customer service! I purchased the car!

They tried to change the price to a higher price than they had on here and add a few extra finances in there.Honestly the price on here was $24k, they changed it to $27K on the phone and yet their website then said $26k. I had the screenshot of the $24k from the beginning and it held them accountable!!

I have bought my car from this dealer. Victor and luis was a great help during the purchase process.

Good experience

Nice car everything was in good condition

Quick reply

Very professional... No high pressure, got what I wanted. Thanks!

Got back to me very quickly and were nice enough to send me a few pics of the Outback before they posted.

Tried for days to get a home test drive, finally got it scheduled then sales sold it to someone that came to lot

This truck was sold but it was still listed as available. But I still went go purchase a new one from this dealership.

Great

They sold the car just before I arrived. I was working with a rep via phone/email and was ready to pick up the car. Next thing I'm told, "Another Sales rep just sold the car to someone else." The pricing here seemed reasonable, but it was a disappointing buying experience.

True to their name. Friendly and professional at the same time. Great experience!

Took 3 days to give me a simple quote and they low balled me $5,000 on my trade in because they had a “good price” on the vehicle. Never will I do business with them again.

Good followup

The “sales” man didn’t really try to educate me of any of the features. Isn’t this a part of selling? I’ve been looking at a few models and I’m a reasonably busy person. A quick refresh at the dealership is helpful. He was argumentative versus informative. I asked what other similar vehicles he had because I like to know my options. His response: you know your options. That’s how you ended up here. Really!?! Okay, done. Keep your car. Its not that great anyway. Lol

Very good customer service

Sales person seemed totally unprepared for our pre arranged meeting. The car was not only NOT pulled up, but we had to wait a half hour for him to retrieve it from the shop. In the meantime we asked what was being fixed. His response: Everything. Say what? Well, everything it needed to have. What does that mean? We walked out. Will not return to this dealer.

They were good

Prompt replies.

My salesman Rey Flores was excellent and did an excellent job 2nd buy from Rey 5 star rating

They answered back! More than most people do...

Awesome service

Very good dealer.

I contacted dealership to see if car was available and was told yes. Arrived at dealership that same afternoon and was then told it sold the previous day.

My experience at DeMontrond was excellent. There was no pressure from the staff. The buying car experience was quick and easy.

Great experience

The response i got was amazing! I even received a video of the vehicle. She did an amazing job describing the vehicle. I was very impressed with her service! Car is beautiful! Top notch vehicles. You know you are getting great quality vehicles here!

Wonderful experience from point of contact to end of sale. Maintained communications with a genuine heart for service.

Replied to my requset for pictures immediately after request made.

Great experience. The salesperson, James was very professional and knowledgeable about the vehicle. Test drove two cars and both was exceptionally clean and sanitized. No pressure, provided assistance above and beyond. I purchased and am well pleased. Thanks

Excellent response time, excellent service

Car arrived with empty tank of gas, it was dirty on the inside and outside. Tires where bald and it had damage that I was unaware of. Not happy at all...

Great deals

I wasn't happy with the financials on getting the car. The way he explained it it seemed they we asking for too much on a down payment while the monthly payment would still be in the high 300's.

Good business

the attention was good but the tire wear did not match the car's miles and the price increased some paint care services that were not optional

Very nice folks, James has gone out of his way to make this trade happen!

Very good got in contact with really fast

Easy, fast and very good! Got in at 5:15 pm got out at 8:10 pm with the truck I wanted. No sales pressure just straight to the point

They responded quickly to my email, scheduled a test drive for the next day. Bought the traverse that day, my only negative was the issue of the date of when they said it would be ready and it wasn’t. They did redeem by getting me a rental until my vehicle would be done. Still 5 stars.

Wey professional and willing to negotiate a fair deal.

HORRIBLE experience. Sales staff was absolutely horrible to deal with, worst experience I’ve ever had dealing with a car dealership. Gave me wrong information on the vehicle I was interested in and didn’t listen to a word I said. Just repeatedly asked when I would be in for a test drive.

I spoke with Mike I guess he is one of the sale personnel there my intention is to put 3500down on the car that is for sale

Our sales agent Nathan was really great, but don't expect to get much for your trade, and they don't negotiate very much at all. If you're good with the price when you go in, then you are all good. Everything else went fine.

Terry the manager is horrible. Treated us like we were not educated on purchasing a car. It was definitely not my first rodeo. Without knowing my downpayment, I expressed to the sells guy prior what payments I was looking for, NEVER mentioned that I was paying for half of the car. Terry seemed to express that my numbers for my financing were crazy. I don’t recommend this dealer at all. They definitely do not try to work with you without looking at you crazy.

We scheduled appointment to look at the car. we travelled 60 miles and once we were there, sales person told car is sold. They should have called if appointment needs to be canceled. Best part is car is still showing in the inventory. Not sure what was the reason for not showing the car to us.

Very professional Sale Rep (Eshen Akhter). He provided answers to all my questions. And I purchased the Infiniti Q50 that I test drove. The finance Rep (Jonathan) was very professional as well. Great car buying experience.