Used 2019 BMW X1 for Sale Nationwide

Car was already sold but showing on the site

A very pleasant experience. Chris was very helpful And accommodating

Originally alerted me that the vehicle was sold saving me a wasted trip. Contacted me when the car became available again. Made and kept an appointment and allowed me to drive it until I was satisfied. Offered a very fair trade in (on the spot) and struck a favorable deal. Can't say enough nice things about the dealership and the whole experience.

Very good.

The price you see is NOT the price you get. Saw the listed price on CG and when I walked into the dealership inquiring about the car, I was quoted a price that was $2,000 above what is listed here on CG. The salesman told me, "That's the financing price, not the cash deal price. BMW gives a $2,000 incentive to finance." The cash price is $47,998, not $45,998 as listed. That's fine, but note that on the CG site. I drove an hour for that.

I would never do business with these people. I called and told them driving up to see the car. They sold it before I could get there (2.1/2 hour ride) and then said they would let me know if deal did not go through. I called them twice after that and they still did not let me know that deal did not go through...They can keep their car. ......I was cash buyer, dont know what they were thinking!!!

Dealer Reps contacted me a few times. Car has since sold, buyer put down deposit. Great experience overall just didn't get deposit in early enough.

Really helpful

Peter was great . He answered all my questions and concerns and even let do a demo with boxes to see if the car would meet my needs . Highly recommend!

Very knowledgeable and extremely helpful sale associate.

I called to reserve this vehicle for a test drive, made the appointment and then go in person only for them to tell me it is on hold for someone else.... Dont know how that happened.

Nice and clean dealership. The car was the most over priced in the state for the year and make. We were forced to go to another dealer since they had better deals for a newer model and less mileage and the sales person did not want to help us a get a fair deal.

Excellent customer service - loving our car. Would definitely recommend and go back to them.

Dealer responded lightning fast. However I didn’t buy the car because it wasn’t the trim I wanted(redeye/wide body). However, dealer answered all questions & was pleasant.

They quickly responded with answer.

Great to work with

We e-mailed back and forth but I bought my car at another dealer.

Great experience! It was worth the drive just for the amazing customer service. Love the car!

The dealership contacted me the next day the sales person was unable to answer my questions about the vehicle I was interested in so this made me uncomfortable with moving forward on this vehicle

Very helpful

Very profissional.

Great deal unless they add an additional accessories of their own. Check for those

No markups, but expensive dealer packages were installed beforehand. I refused to pay for them. I ended up paying an amount closer to what was posted on their website and CarGurus. I'm not too happy about it, though. 4 hours at the dealership until driving off the lot. 4 stars because it wasn't the worse experience I had shopping for a car. At least they were willing to work on the price.

Great customer service

I feel that the dealership is being dishonest in that once I asked for a buyers order that around $4000 in addon where added to the online price. Secondly one of the charges is for window tinting and from my views of many of this vehicle it already has tinted windows. The price is good the sales are not.

Great

No cars on lot. Took forever to get assigned a salesman and then he knew less about the car than we did. Included items in warranty and service plan that are not included. We were ready to pay cash for a car—they seemed disinterested. Other dealers we talked to were not surprised with our experience.

Pre-approval financing was not utilized, not sure why. I was told by salesperson that they would ask the finance manager but I never heard back. My $ down changed from 500.00 to 3500.00 and my payment increased 200.00 more per month with whatever financing the manager decided to go with. I declined and continued my search elsewhere.

Response was immediate and information was very helpful.

Salesman Dave was straightforward, no pressure, good job

I loved this car and the service was awesome

They responded but couldn’t verify if a timing belt was done

Dealer responded right away. I went to lot to check out car. Was very disappointed in the appearance of the car. Car looks so clean and great in picture, but it was a different story in person. Many cosmetic issues. Too much to even bother the dealer for a test drive. Walked around the lot most cars had issues. I'm not angary, just disappointed.

Couldn't get the deal done due trade in value but they provided a great service.

I did not buy a car here with the response was good and bubbled up multiple times. Professional enough. Didn't like the extra fees taking on a couple thousand dollars!

Very nice and responsive. Just beware. Reconditioning costs added to advertised price. Then added dealer fee, taxes and title. Final price is 5,000 higher.

Excellent

Really kind people there in BMW of Devon, would recommend them to any potential customers!

Very professional. No pressure.

Awesome customer service, quick response, and helpful through the whole process.

Car didn't pass inspection

Very helpful and answered all my questions.

She made a great effort.

I haven’t gone there but the way spoke on the phone was very professional and very helpful

Fast response and pleasure to to deal with.