Toyota dealerships near me (Silver Spring, MD)

Kevin Garcia is the sales person who helped me he was very helpful and friendly

Highly recommend this dealer. I dealt with Steven who was very honest and respectful

The dealership (Koons Arlington Toyota) contacted me about 2:45 pm and the vehicles was still available, filled out their paper work and talked to their finance person who said I looked good (6 pm) and I went to Navy Federal Credit Union and had pre-approval (7PM) to purchase the car, sent to my sales man (07:10) and he gave it to the finance person. The finance person called and left a message to have the sales person contact him when I was available. I Called lest then a few minutes later and the sales person told me the finance person had someone is his office and it may be after 9pm before he calls and I told him that that's fine. The call never came that night. Expected a call first thing in the morning and finally received a call from the sales person at 11 am that the car was sold that morning. The dealership never put a hold on the car, I even offered to put money down to hold it and and looking over the dealership reviews they have done this to many people.

They were quick to respond and let me know upfront the truck had sold.

Great experience

Bill Page was helpful in getting me the information needed that helped me be able to understand if I was able to buy a car from them out of state. Eventually we found a way to make it happen, but my wife and I decided that the timing wasn't right and we have to sell a couple other vehicles before buying another.

They were very insightful on my questions and ready to work with me.

This was the first time I bought a car sight unseen. It was a little nerve racking but they did a great job keeping my comfort level. Unless you are going to be the perspective owner of the car, nobody will see what you will see or what is important to you. They did a good job and I would do business with them again.