Mercedes-Benz dealerships near me (Palatine, IL)

Responsive and professional and not pushy.

Always very attentive!

Really loved the car, the salesperson I was communicating with was busy when I came in so he asked someone else to take me on a drive. Told him I loved it and he gave me the specs on it and sent me on my way. Never heard back from either of them. I don’t know if they thought I didn’t have money for a car or what?? I was really disappointed but I don’t do business where I don’t feel welcomed and appreciated.

The dealer responded, gave me an out the door price, talked about delivering the vehicle. While waiting to hear back from the dealership to discuss those options I received a notification from car gurus that the vehicle was sold. A notification from the dealership would’ve been more professional. At this point I have no confidence purchasing a vehicle this way. I will deal with local dealerships.

The salesperson, Andrew is very professional. The car was ready when we got there. It was a rainy day when we test drive a couple of cars that we are interested to. It was a nice experience. We ended up not buying the car but I highly recommend this dealership. Everybody seems to be nice.

Great follow up

Quality customer centric sales team.

Excellent customer service. Would definitely recommend